UNIX, Linux, Solaris, and Apple Mac OS X Remote Support Services for
Rochester Small Office IT Networks
For small companies located in Rochester New York, Progent offers technical support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has delivered online support to businesses in all 50 states in the U.S. (See Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified network specialists for challenging connectivity issues, as well as the assistance of CISSP and CISM-accredited security engineers to help with advanced security design and disaster recovery preparedness.
Progent's remote support engineers offer excellent leverage because they are equipped with the practical background and the sophisticated tools to resolve most information system problems quickly. This reduces direct expenses because solutions accumulate a smaller number of chargeable consulting minutes. Online support also eliminates the cost of dispatching an engineer to your site. Your organization saves even more with incidental expenses by reducing or eliminating network downtime and related losses resulting from business disruption, upset clients, idle workers, and distracted management.
Progent's billing policy for online help is structured to get the most out of your IT service investment. Progent bills by the minute for phone consulting, so you are invoiced only for the services that you actually get. In contrast to many remote support organizations, Progent imposes no initialization fee or minimum job duration. Progent's per-minute granularity and simple model for pricing prevent situations where speedy. minor solutions somehow turn into big invoices. Progent's skill at handling problems efficiently results in your business conserving money.
Progent's Online Support Tools
Through years of experience, Progent has developed an array of optimized technologies and field-tested methodologies that permit the maximum level of efficiency for remote technical support and repair for small business computer networks. Progent offers secure VPN support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN access allows the staff of Progent's remote service group to interface to your company's computer system without compromising network security.
Progent's advanced customer support database system keeps extensive histories describing the support that Progent's clients have received. Progent's authorized engineers have the benefit of the details of all help delivered to each client by every engineer. This database of issues and responses is organized as a conveniently retrievable internal database that enables Progent's remote support professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level certifications and close associations with major industry leaders including Cisco and Microsoft permit access to additional vast support databases and allow quick response from manufacturers' internal support staff with the result that Progent's remote consulting experts can determine the best resolutions promptly.
Get Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To access Progent's phone services in Rochester New York or to learn additional information about Progent's phone support options, call Progent at
Phone-based Support Services Available from Progent
Progent's online network support experts possess certified skills in an extensive set of products and technologies. This breadth of capability allows Progent's consultants to handle virtually any emergency likely to crop up in a small or midsize business information system. Certificates held by Progent engineers in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional, and Design Professional.
To help clients with multi-operating system networks, Progent also provides the skills of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include CISM consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Remote support services Offered by Progent to companies in Rochester include:
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Solaris, and macOS and OS X online support services address a broad range of information technology including network infrastructure, messaging systems, network and operational security, UNIX and Windows coexistence, VMware technologies for server economization and easy administration, and migration from older applications to the latest MS Windows or Linux solutions. Progent's team-oriented approach to solving technical problems enables quick escalation, if necessary, to engineers with task-relevant experience to handle challenging scenarios. This expedites repair of urgent problems, reduces network downtime, and cuts service expense.Progent's UNIX/Linux support engineers can provide urgent remote assistance for troubleshooting problems affecting UNIX/Linux systems powered by leading versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the highest recognition for network infrastructure engineers, and indicates a person's networking skills at the expert level. Cisco qualified CCIEs know how to handle even the most stubborn issues surrounding network infrastructure planning, integration, management, security, and problem solving. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network management utilities and developing workarounds or locating program patches. Cisco CCIEs are an exceptional cost-effectiveness since their broad expertise permits them to fix even the most intractable problems quickly. In typical cases, less seasoned service providers can struggle for hours or even days with the same tasks that a CCIE can dispose of in a few minutes.
Few service organizations make CCIEs accessible to support small and mid-size businesses. Progent can provide fast telephone access to a Cisco-qualified CCIE so you can receive urgent help for serious network infrastructure issues that are crippling business productivity but are outside the comfort zone of your local IT support resources. Progent's CCIE support experts can interface to your computer system by means of the latest on-line support tools in order to provide efficient, secure, and economical analysis and remediation.
Progent's Cisco CCIEs offer expertise in the complete line of Cisco's market leading family of infrastructure products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure broadband and IS routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, as well as Virtual Private Network products.
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Certified Windows Expertise
Progent's Microsoft-premier online service engineers offer computer system repair and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist your company with a wide variety of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 Server deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint 2019 design and configuration, Microsoft Teams migration expertise, Skype for Business migration consulting, Lync Server management and Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Progent in addition offers a wide range of remote PC desktop support such as Microsoft Windows 7 integration, moving to 64-bit desktop applications, configuring Microsoft Office 2010, and automating workstation deployment.
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CISM and CISSP Certified Network Security Specialists
Progent's certified CISM and CISSP network security engineers offer a range of security solutions to strengthen the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows network against attacks or help you to clean up quickly following a damaging penetration. Security solutions offered by Progent include: comprehensive security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Metasploit and Hydra; rapid recovery from virus and worm attacks; setting up firewalls; building safe techniques for remote and mobile access; defending your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting to help organizations of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that combine on-premises IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud integration expertise. Progent has over two decades of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent offers the services of world-class remote consulting experts for special IT projects that small companies frequently request. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these special fields of information technology enables customers to execute critical projects economically and on time. Progent's project-based online engineering solutions include:
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Help Desk Call Center Expertise
Progent's Call Center support programs for small organizations with environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk support services are a convenient solution for smaller organizations who don't have the money or time to build and maintain an internal Help Desk but who need quick response from an effective Help Desk with professional telephone support plus the available expertise to escalate the most challenging tasks to advanced consultants.Progent’s Co-managed Help Desk services allow your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s shared Help Desk service is an advanced service desk solution based on the leading PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting services can support you in establishing an efficient new Help Desk or enhancing your current organization, evaluating or customizing Help Desk software products to address the particular needs of your corporation, or providing occasional online personnel to supplement your in-house Help Desk Call Center group to handle demanding events like software migrations, major upgrades, or installing brand new business software.
Progent's Help Desk staff of veteran information technology experts gives your computer users in Rochester New York quick contact with an effective network service group with substantial background offering telephone-based consulting and online troubleshooting for computer environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk Call Center the reputation as a significant contributor to business productivity, and Progent's policy is to fix rather than just document network issues.
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Business Applications Services: Education, Development, and Problem Solving
Progent's Applications Experts Team provides online advanced engineering support and education in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for Microsoft business applications including Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To learn additional information about Progent's expertise, customization, and training services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Apple Mac professionals can nurture the imaginative elements of Mac systems by providing phone-based help support and training in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with special procedures such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Online Network Monitoring Support
Progent offers businesses in Rochester New York online network monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your IT support is proactive and automated. By anticipating possible issues before they evolve into network outages, automated monitoring can minimize inconvenient and expensive service failures. Progent can also provide help with server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or systems based on a variety of OS platforms.
To contact Progent about urgent remote assistance with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Online Support, call
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
Solaris Network Consulting
Sun Solaris Consultants
Progent's Sun Solaris platform support services provide small companies and software developers help with managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you an easy single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
24-Hour VMware vRealize Orchestrator vRO Professionals
Immediate VMware vCloud Director vCD Professional
Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.
24-Hour Azure migration Programming Companies
Microsoft Certified Partner Azure and Cisco AnyConnect Services
Progent can help companies of any size to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower equipment expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and make sure that you sidestep the common errors small companies make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
SQL Server 2017 Automatic Database Tuning Online Consulting
SQL Server 2017 Reporting Services Remote Support Services
Progent's certified SQL Server 2017 experts can help you to plan and carry out a smooth migration from your current SQL Server databases and applications to SQL Server 2017.
Data Center Colocation Support Services
Collocation Migration Outsourcing
Colocation data centers allow companies to share enterprise-class data centers for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including choosing and moving to a colo facility, designing system architecture, specifying hardware, on-premises and on-line troubleshooting, setting up offsite network management, and training your IT staff.
24-Hour macOS Small Business Specialist
OS X Online Services
Progent provides national remote phone support and troubleshooting services for companies who operate Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Apple macOS and Mac OS X clients a range of services including desktop assistance, upgrading to the most recent edition of Mac OS X from other earlier versions of Apple macOS and OS X, plus help with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support offers maximum return for your information technology budget by preserving user efficiency and limiting the hours billed for computer repair services. Sophisticated online access tools and experienced technicians and consultants combine to enable Progent to solve most network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security professionals to assist with the most difficult system issues.
wireless VoIP phones and Meraki APs Network Consultant
Support and Integration Wi-Fi VoIP phone integration
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are on the move within campus, warehouse, health-care or other environments where IT management requires user endpoints that provide more control, security and durability than is possible with the BYOD style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous key pieces of your wireless infrastructure including wireless access points, routers and switches, wireless LAN controllers, and management software. Progent's certified experts offer remote and on-premises assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
IT Consultants Intune and Windows 10
Intune Policy Settings Technical Support Services
Progent's Intune consultants can assist you to understand the business case for adopting Intune for managing your portable devices including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent can assist you to define security and compliance policies, plan and deploy test systems to evaluate the benefits of Intune for your network, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.
Exchange Server 2007 Professional
Exchange 2007 Network Consultants
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your move quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.
ISA Server Technical Support
ISA 2004 Server Setup and Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Amazon Marketplace Web Service Development
Top Amazon MWS integration training Engineer
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Meraki Switch and Access Point Technical Support Services
Remote Support Services Meraki MS 400 Series Switch
Cisco's Meraki family of access and aggregation switches are designed for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote consulting to assist you to design and implement a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and test a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking solution.
Small Business Problem Resolution
Small Business Server Install
Progent offers businesses of all sizes enterprise-class IT remote or in-person consulting for networks powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security consulting for companies varying in size from the small office to the global enterprise.
SMS 2003 Upgrade Support and Help
Online Support Services Microsoft SMS Server
Progent’s certified experts provide small and mid-size businesses enterprise-class consulting services for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration management. System Center Configuration Manager 2007 is the new title for the update management solution previously called Systems Management Server. System Center Configuration Manager provides a range of new features to SMS Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 economically for automated operating system and application installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also help your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Cisco Certified Network Professional (CCNP) Computer Setup
GIAC Certified Intrusion Analyst (GCIA) Computer Support Firms
Progent provides customers access to consultants who have earned some of the IT industry's most prestigious credentials. Progent thinks that customers have the right to know that their computer support providers have formal testing plus extensive practical field experience so that Progent's clients can engage Progent's service with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts confers privileges for substantially superior vendor assistance than is available to non-certified service providers, enabling Progent to deliver clients a better level of IT support. In addition, recognized credentials such as CISSP or ISSEP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Home Based Microsoft Consultants Contract
Virtual Office Microsoft Consultants Full-Time Job
Progent believes that a carefully designed and implemented information system is a crucial factor for enabling a firm's success, and we apply this credo in our corporate system infrastructure. We have created a fault-tolerant virtual office network that enables our staff consultants and authorized contractors to deliver rapid and effective service, cooperate easily on sophisticated jobs, and gain from professional and personal maturity from being a member of an exciting business ethos of personal drive and independence.
Professionals Linux RedHat Remote
Engineers Linux Remote
Progent provides national online phone support and consulting services for companies that run networks based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support provides maximum leverage for your information technology budget by extending client productivity and shortening the hours charged for network analysis and repair. Advanced online access technology and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and money by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone support and online access. Progent can make available Cisco certified CCIE network experts and CISSP certified security professionals to assist you with the toughest system problems.
Microsoft Small Business Server Consultancy
Support Microsoft SBS 2008
Microsoft Small Business Server is an affordable collection of server products that offers the basis for a powerful but easy-to-manage IT network. The integration requirements of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in designing and building effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, administering, and troubleshooting network solutions based on the Microsoft SBS suite of servers and programs.
Linux Remote Professionals
Professionals Sun Solaris Remote
Progent offers nationwide online technical support and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote network consulting provides maximum return for your information technology dollar by protecting user productivity and limiting the time billed for network analysis and repair. Advanced remote access tools and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and money by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISSP certified security professionals to assist you with the most challenging network issues.
Best Exchange Server 2016 Migration Planning Support and Integration
Largest Exchange 2016 Migration Technical Support
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Setup and Support Small Business 100 AP
Small Business WAP321 Network Engineer
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, administer, and debug Cisco Small Business Wireless APs.
Information Assurance Services
GIAC Certified Information Assurance Cybersecurity Company
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security experts. GIAC accreditations are recognized by companies and institutions throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the security services covered under GIAC certification such as evaluating infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
CISSP-ISSAP Cybersecurity Architecture Specialist
Professionals ISSAP Certified Security Architecture
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough testing and significant experience with information security design. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
Citrix HDX Help and Support
Windows desktop virtualization Engineer
Citrix has developed a powerful family of products that provide enterprise-level manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and support Citrix virtualization platforms.
24 Hour Security Consultants CISSP
CISSP Certified Information systems Security Outsourcing
Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can implement cost-effective security solutions that protect a small business against modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile users accessing IT resources distributed across multiple physical datacenters and various clouds.
Supplemental Support Desk Remote Support
Top Quality Supplemental Call Center Onsite Technical Support
Progent offers three basic types of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients easy access to a reliable support group with years of experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to company performance. Progent's goal is to fix rather than simply report problems.
Support and Help Sun Solaris
UNIX Engineers
Progent's Solaris family consulting services offer small and mid-size businesses and software developers assistance with administering and maintaining Solaris environments that operate with Microsoft-based networks. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
CISSP Certified Security Tennessee Network Support Companies
District of Columbia Systems Engineer
Progent’s Technical Response Center provides affordable nationwide after-hours online assistance for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide extended hours phone help and remote secure computer access to troubleshoot and repair technical problems rapidly and economically.
Largest Exchange 2013 Data Loss Prevention Technical Consultant
Microsoft Exchange IT Consulting
Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and introduces powerful innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT including manageability, availability, compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
IT Outsourcing Services Consulting Services
Consulting Services Outsourcing Network Help
Progent is organized provide in-depth online support for all technical areas associated with small company information networks and allows you to outsource an array of vital, on-demand services such as a temporary Chief Information Officer to offer senior-level IT design and budgeting skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical initiatives like office relocations orOS upgrades, connectivity consultants for building and maintaining fast and reliable network infrastructure, security engineers to verify data safety and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Microsoft Office Information Technology Outsourcing Company
Microsoft Office Migration Consulting
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT technical services can contain costs and eliminate uncertainties, allowing IT service expenses to increase in a more linear and controlled manner than is feasible by building up a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system foundation for your critical business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Cisco Certified CCIE Computer Support
Cisco Access Point Small Business IT Outsourcing
Progent can provide fast online support from Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your environment via advanced remote support tools to deliver quick and economical troubleshooting and repair of critical network issues.
Consultancy VMware Private Cloud
VMware vCloud Director vCD Engineer
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide high availability, fault tolerance, and disaster recovery.
Apple MACos with Windows Support Outsourcing
Microsoft Web Apps for Mac Online Help
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows users.
Cisco and Microsoft Certified Expert On-site Support Service Database
Cisco and Microsoft Certified Experts Tracking Service Costs Setup and Support
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or small service firms who provide scant documentation or details of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every staff member to each customer. The practice of documenting and organizing support records allows more efficient service and avoids a slew of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
SQL Server 2016 AlwaysOn Availability Groups Remote Support Services
SQL Server 2016 Enterprise Technology Consulting
SQL Server 2016 offers significant enhancements in speed, scale, data security, uptime, mobile computing support, plus built-in BI. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Macintosh OSX Network Consultant
Apple OSX Tiger Online Troubleshooting
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone support and iPad management, or migrating to iCloud services. For business environments based solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's business goals.
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