UNIX and Linux Remote Support Services for
Rochester Small Office Network Systems
For small businesses located in Rochester New York, Progent provides help for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft Windows platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure issues, plus the assistance of CISSP and CISM-accredited security engineers to handle advanced security architecture and disaster recovery planning.
Progent's remote technical support engineers represent exceptional value because they are equipped with the practical experience and the sophisticated technology to solve most information system issues rapidly. This lowers immediate expenses since solutions take up fewer chargeable consulting minutes. Online support also eliminates the expense of sending a consultant to your office. Your company saves additionally with indirect costs by minimizing or avoiding network outages and associated losses due to business disruption, upset customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing model for online support is designed to get the most out of your network support dollar. Progent charges per minute for phone consulting, so you are invoiced exclusively for the support that you actually get. Unlike many remote support organizations, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean model for billing eliminate scenarios where fast repairs somehow end up as substantial tabs. Progent's penchant for dealing with technical issues quickly translates into your business spending less money.
Progent's Remote Support Technologies
Over time, Progent has refined an array of optimized tools and proven methodologies which allow the highest degree of efficiency for online technical support and troubleshooting for small and midsize company IT systems. Progent offers safe VPN support for gateways from a variety of popular vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Protected VPN technology enables the consultants of Progent's Technical Response Center to communicate with your environment without violating corporate security.
Progent's sophisticated technical support database system keeps extensive documentation of all support that Progent's clients have received. Progent's staff consultants have access to the specifics of assistance delivered to every client by any consultant. This archive of trouble tickets and fixes is organized as an easily accessible support database that enables Progent's online support engineers to share their knowledge company-wide to make sure that the value of Progent's support grows daily. Progent's high-level certifications and close relationships with major vendors including Cisco and Microsoft make available additional vast technical support knowledge bases and allow priority access to vendors' internal engineering staff with the result that Progent's online service specialists are able to come up with optimal resolutions in the least time.
Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Rochester New York or to find out additional information about Progent's online support programs, contact Progent at
Remote Technical Services Available from Progent
Progent's remote technical service professionals offer certified skills in an extensive array of disciplines. This wide range of IT skills enables Progent's consultants to handle almost any crisis that may occur in a small or midsize business information system. Credentials held by Progent consultants in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
To support customers with mixed-operating system networks, Progent also offers the skills of consultants who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP engineers.
Remote services Offered by Progent to small businesses in Rochester include:
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UNIX/Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X remote support services address a wide range of computer technology including system infrastructure, email systems, network and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware consolidation and easy administration, and migration from older applications to current Microsoft Windows or Linux environments. Progent's team-oriented approach to solving technical problems enables fast escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of critical problems, minimizes network downtime, and lowers support costs.Progent's UNIX and Linux support engineers can offer urgent online help for troubleshooting problems within UNIX/Linux systems powered by leading derivatives of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco CCIE credential is the highest recognition for network infrastructure engineers, and certifies a consultant's technical skills at the master level. Cisco qualified CCIEs know how to handle the most intractable issues encountered in network infrastructure design, installation, management, security, and troubleshooting. CCIEs operate closely with Cisco's in-house product support engineers in isolating anomalies with IOS Software network administration tools and developing alternate approaches or identifying software patches. CCIEs provide exceptional value because their deep experience enables them to resolve the most difficult problems quickly. In common instances, less experienced service providers can struggle for hours or days with the same problems that a Cisco CCIE can fix in a few minutes.
Few service firms make CCIEs accessible to assist small and medium sized companies. Progent can provide fast phone access to a Cisco authorized CCIE so your company can receive urgent help for severe network problems that are impacting worker efficiency but are not within the experience of your regular IT support group or consultant. Progent's CCIE engineers can interface to your network using the latest on-line troubleshooting tools in order to perform fast, secure, and affordable diagnosis and remediation.
Progent's Cisco CCIEs offer assistance with the entire range of Cisco's top-selling family of networking devices including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Modules, protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, wired and wireless Voice phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) solutions.
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Certified MS Windows Support
Progent's Microsoft-certified online service engineers offer computer repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of consulting engineers who can assist your company with a broad variety of platform support services including
Windows Server 2012 R2 integration,
Windows Server 2008 installation,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 integration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint Server 2019 planning and deployment, Microsoft Teams configuration help, Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows Essentials cloud integration.
Progent also offers a broad range of online PC desktop services including Microsoft Windows 7 migration help, preparing for to 64-bit workstation software, configuring Office 2010, and streamlining Business Desktop Deployment.
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CISSP and ISSAP Premier System Security Engineers
Progent's accredited CISSP and ISSAP network security engineers can provide a variety of security services to improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows environment against assaults or help your company to recuperate rapidly following a damaging penetration. Security support services offered by Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Netcat; rapid cleanup after malicious attacks; installing firewalls; designing secure mechanisms for remote and mobile communication; protecting your email infrastructure against viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support to help companies of all sizes connect their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid network models that utilize local IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent can provide the services of seasoned online consulting professionals for contract IT projects that small companies often need. Progent's rates for ongoing development or consulting tasks are set according to the qualifications of the consultants required. Progent's experience with these important areas of computer technology allows customers to execute critical initiatives within budget and on schedule. Progent's project-based online engineering services include:
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Help Desk Expertise
Progent's Help Desk service offerings for small and midsize companies with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk support services are intended for smaller organizations who don't have the money or time to assemble and manage an internal Help Desk but who need fast response from an effective Help Desk with professional telephone assistance as well as the in-depth expertise to escalate complex trouble tickets to high-level consultants.Progent’s Co-managed Help Desk services make it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on the top PSA platform for managing service requests, ticketing, responsibility, status tracking, and reporting.
Progent's Help Desk consulting services can support you in creating an efficient new Call Center or enhancing your current organization, evaluating or customizing Call Center software to address the special needs of your corporation, or adding temporary phone support personnel to reinforce your in-house Help Desk Call Center team during unusually busy scenarios such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk Call Center staff of experienced information technology consultants provides your customers in Rochester New York quick access to a dependable technical support group with years of background providing phone help and online repair service for computer environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center the reputation as a key enabler of business efficiency, and Progent's target is to solve instead of merely report technical issues.
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Business Applications Support: Education, Custom Programming, and Troubleshooting
Progent's Applications Experts staff offers phone-based advanced engineering support and training in key application areas including ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver expertise, programming, and education for Microsoft applications including Microsoft CRM, Office Project, Word, and MS Excel. To learn more concerning Progent's expertise, custom development, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Mac experts can nurture the artistic elements of Mac systems by delivering phone-based consulting support and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac creative tools such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific procedures such as scanning or digitizing audio or video or configuring an audio/video production facility.
Online Network Monitoring Services
Progent offers companies in Rochester New York remote computer system monitoring services based on Microsoft Operations Manager network monitoring, customized by Progent to fit your environment so that your computer maintenance is proactive rather than reactive. By anticipating potential issues before they evolve into crashes, automated monitoring can head off inconvenient and expensive service crises. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems that incorporate multiple OS platforms.
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Online Help, telephone
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 United States |
(518) 641-1177 | Albany Network Support Services |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 United States |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 United States |
(585) 471-2777 | Rochester Network Support Services |
An index of content::
Microsoft Power View Support Outsourcing
PowerPivot for SharePoint Technical Support
Progent offers the support of Microsoft-certified consultants as well as seasoned software developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Emergency Private Cloud Solutions Engineer
ProSight VM Hosting Consultants
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of dependability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor flexibility.
After Hours IT Consultant Firepower Management Center
Professionals Firepower Management Center
Progent's Cisco-premier CCIE network engineers can assist you to manage your current PIX 500 or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
SCCM and SQL Server Technical Consultant
SCCM Support
Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a single control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Security Consultancy Symantec Raptor
Cybersecurity Firms Symantec Security
Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall/VPN technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, outsourced security and virus protection services, system monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for on-going technical support, administration, training, and security expertise.
CIO Online Consulting
CIO Technical Support Services
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer who can provide a broad perspective to help you select and maintain IT technology to match your current needs and that can serve as a solid foundation for your future growth. Progent's part-time or temporary Chief Information Officer services offer financial leverage to organizations trying to maximize the benefits from their network expenditures but who are unable or hesitant to add another executive-level manager to their full-time staff. Since Progent is vendor-agnostic, with a large team of engineers certified to support all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in an ideal position to offer objective recommendations along with advanced technical support for creating information solutions that match the particular needs of your business.
Integration Services Remote Monitoring and Reporting
System Center Operations Manager Information Technology Consulting
Progent offers a variety of IT support bundles for small companies. These IT outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of System Center Operations Manager 2007, a next-generation server and system management software platform that tracks the availability, performance, and security of your network and identifies potential problems before they can disrupt your network. With Progent's affordably priced IT support packages, small businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Help and Support Microsoft Exchange Server 2016 Upgrade Planning
Consultants Microsoft Exchange 2016 Migration
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft and Cisco Authorized Expert Microsoft Azure enterprise hybrid cloud solutions Consultants
Azure migration Contract Development
Progent can assist small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common mistakes small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Microsoft Dynamics AX Applications Consultants
Dynamics NAV Application Support
In addition to offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training tailored to meet your specific requirements. Progent's experts also can show you how to integrate and support a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Consulting Services ProSight Virtual Machine Hosting
Specialists ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that gives the maximum degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that enable small companies with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Universal Inbox Consultants Remote Support Jobs
Virtual Office Microsoft Consulting Job Opportunity
Progent's productive atmosphere will make you a better professional by improving your information technology knowledge and boosting the satisfaction of your customers. Progent makes good on this promise by recruiting the top consulting experts for you to operate with, offering a state-of-the-art network and communications architecture, using specialized software tools to deliver the highest level of service, and by optimizing our business structures for finding and maintaining customers.
802.11ac Wireless Remote Troubleshooting
wireless IP phone integration Consultants
Progent's Cisco-certified wireless technology consulting experts can help you to configure, administer, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
SharePoint Professional
SharePoint Server Help and Support
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server offers a common spot for your workers or clients to access, organize, share and interact with useful data, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge they’ve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Work from Home Infrastructure Troubleshooting
Immediate Offsite Employees Infrastructure Network Consultants
Progent can help small and medium-size companies to design, implement and debug the network infrastructure to support offsite workers.
Support Organizations New Hampshire
Microsoft and Cisco Certified Pennsylvania Integration Specialist
Progent’s National Support Center offers nationwide remote support for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service professionals offer telephone support and remote secure network access to isolate and repair network problems rapidly and economically. The scope of IT expertise available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to competent specialists as required.
Integration Support Lync Server 2013
Lync Server 2013 conference bridges Consult
Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's certified Lync 2013 experts and network architects can help you to assess the advantages of Lync 2013, create an in-house, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Microsoft Windows Security Consulting
Microsoft Office Technician
Progent’s IT outsourcing support offerings for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving chronic IT problems, and creating a company-wide security strategy. Progent can show you how to enhance system availability and performance with non-stop technologies, resilient network architecture, and proactive server monitoring. Progent also offers project management assistance for major upgrades and can help with needs definition, resource inventory, BOM development, sourcing qualification, purchasing logistics, and full documentation. Progent’s computer outsourcing service also includes education for office productivity software such as Office XP.
Top Support Outsourcing 800 ISR Router
2900 Router Integration
Cisco offers an extensive array of routers that includes appliances built to deliver the protection, performance, and availability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has shown a knack for developing sophisticated IT solutions in his roles as as a network architect, programmer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major corporations.
Expert Microsoft Certified Windows 10 Compatibility Testing IT Management
Microsoft Windows 10 Evaluation Support Outsourcing
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises evaluation and migration services for Windows 10 provided by Progent's consultants include ROI analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing consulting support.
Small-Medium Business Software Consulting Services
Computer Consultancy Company Small Business
Progent offers technical services for medium size businesses who have 100 to 250 network clients. The medium size company or work group has typically been an overlooked part of the market for IT support expertise. The overhead and support access models of large outside service organizations make them excessively costly for the typical small company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an information network whose complexity and capability are frequently comparable to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual network technology and 24x7 network monitoring, significantly reduces the IT maintenance expenses of a small-medium business while providing the mid-size company with enterprise-level service from certified, IT consultants knowledgeable in a broad array of small business network solutions. If your medium size organization or small business is looking for the quality of IT help appropriate for a medium size office without budgeting enterprise costs, call Progent.
Consulting System Center 2016 and Skype for Business Integration
System Center 2016 and SQL Server Remote Support
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service packages, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small business information systems world-class availability, protection, and productivity.
CCIE Expert Certified Oklahoma Network Support Group
District of Columbia Consultants
Progent’s National Support Center provides nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts provide telephone support and online secure computer access to isolate and resolve technical problems rapidly and affordably. The scope of IT experience represented by Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to competent experts as needed.
Microsoft Exchange Upgrade Network Consulting
Microsoft Exchange 2003 Help and Support
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2003 migration plan that avoids network downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
IT Development Project Consulting
Remote Project Design Services
For advanced project management assistance, Progent can provide the services of veteran information technology experts with decades of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise customers adhere to best practices to make sure strategic projects are successfully completed on time and within budget.
Les Kent has a 35-year track record of successful network integration, executive management, sales, and operations. He has shown a knack for developing elegant IT solutions while working as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and major corporations.
Consultant Linux RedHat Phone-based
Linux RedHat Remote Specialist
Progent provides nationwide online phone support and consulting services for companies who run networks powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Remote IT help provides maximum leverage for your information technology dollar by extending client productivity and limiting the hours billed for computer repair services. Advanced online support technology and experienced technicians and engineers allow Progent to solve the majority of network issues without squandering time and money by going to your site. In most of cases your network problems can be remediated by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security specialists to help you with the toughest system issues.
Utah Online Consulting
Cisco Illinois Support services
If your business does not need emergency online help but you think you will require technical services with your network in the near future, you can save time and money and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
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