Windows Server EngineersThe integration requirements of Microsoft Windows Server architecture demands an IT support team with hands-on background and broad knowledge in planning and implementing end-to-end information technology solutions. Progent's Microsoft-certified engineers, averaging more than a decade of work history with Microsoft technology integration, ensures your company's results configuring Microsoft Windows Servers so they optimally support your business strategy. Progent can assist your Rochester, New York company with designing, deploying, managing, and repairing Windows Server-powered environments that enhance the strategic value of your information network.

Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.

Onsite IT Consulting
Progent locations in Upstate New York

City Address Phone Link
Albany 90 State Street, Suite 700
Albany, NY 12207
United States
(518) 641-1177 Albany Network Support Services
Buffalo 534 Delaware Ave
Buffalo, NY 14202
United States
(716) 442-2400 Buffalo Network Support Services
Rochester Mill Street Executive Center
Rochester, NY 14614
United States
(585) 471-2777 Rochester Network Support Services


Progent has assembled a seasoned team of Microsoft-authorized support engineers available to assist your business to troubleshoot Microsoft Windows Server issues rapidly via Progent's Technical Response Center. This service can cut repair costs and reduce network downtime by applying Progent's proven remote troubleshooting processes. Progent has delivered remote help to small and medium-size companies in every state in the U.S and in numerous regions worldwide. (See Progent's client commendations).

Progent's Cisco CCIE certified network consultants can help with tough infrastructure problems that impact Windows Server performance. Progent's group of Cisco certified CCIE network infrastructure engineers is one of the biggest ever assembled to deliver urgent CCIE remote service to small businesses.

Progent's CISSP and GIAC certified security experts can help your company to protect against or clean up after security breakdowns. Progent's security engineers can perform a comprehensive security evaluation of your network defenses and can propose improvements to your security architecture and processes to safeguard your information system.

Progent's Microsoft Windows Server design and troubleshooting professionals can help your business to plan and perform non-disruptive migrations from out-of-date environments to a current Microsoft Windows Server platform. In addition, Progent can offer round-the-clock security and performance monitoring to make sure your critical servers stay up and running, and Help Desk Services or Shared Help Desk Services for quickly escalating server problems to top-tier. Progent can help your IT team you to plan, implement and administer Windows Server ecosystems that combine physical and cloud hosted infrastructure. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions.)

Microsoft Windows Server releases serviced by Progent include:

Microsoft Windows Server 2019 Migration and Integration Consulting
Windows Server 2019 delivers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support. Top enhancements with Windows Server 2019 include Windows Admin Center for centralizing management across local and cloud environments, container support for Kubernetes, Cluster Sets for creating and controlling massive failover clusters, and Storage Migration Service for simplifying the transition from legacy Windows servers. Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Progent's Windows Server 2019 disaster recovery consultants can help you to plan and deploy a a high-availability system based on Microsoft's advanced Failover Clustering technology.

Windows Server 2016 Migration and Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools.

Microsoft Windows Server 2012 R2 Design and Deployment
Microsoft Windows Server 2012 R2 is based the powerful technology of Microsoft Windows Server 2012 and includes new and enhanced features that reduce operational expense, increase uptime, lower storage system storage cost and improve storage system throughput, and make it more convenient for mobile workers and telecommuters to access LOB applications. Progent's Windows Server 2012 R2 consultants can help you to determine the business value of Windows Server 2012 R2 for your organization, design and implement pilot tests and live deployments, develop an appropriate Cloud computing plan, train your network support group, evaluate and strengthen your security profile, solidify your connectivity architecture, and deliver disaster recovery and business continuity planning services.

Microsoft Windows 2012 Server Design and Deployment
Microsoft Windows Server 2012 is a powerful cloud-optimized release of Microsoft Windows Server. Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 for your company, create pilot systems and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support, team, create a corporate-wide security plan, streamline network administration, and help with creating applications. Find out more details about Progent's Windows 2012 Server planning and support consulting services.

Windows 2008 Server R2 Integration Support
Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, extensibility, and flexibility that improve output of on-site, remote, and mobile users. Progent's network experts can provide affordable remote consulting, troubleshooting, and education services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network. Learn additional information about Progent's Microsoft Windows 2008 Server R2 help.

Microsoft Windows Server 2008 Integration Support
Windows 2008 Server offers the many advantages of previous releases of Windows Server and introduces powerful improvements such as virtual servers, expanded web technology, better security, and streamlined administration. Progent can assist your business to manage Microsoft Windows 2008 or upgrade to Windows Server 2008 R2 in order to improve the reliability, protection, efficiency, and capability of your information system while at the same time reducing operating expenses and executive hassle. Learn additional information about Progent's Windows 2008 expertise.

Windows Server 2003 Consulting Support
Microsoft's Windows 2003 operating system is still popular because it provides a reliable, world-class computing platform that carries significant improvements over its predecessor, Microsoft Windows 2K Server. These features build on the basic reliability, availability, scalability, and protection incorporated in Windows 2K Server, making Microsoft Windows 2003 a standard for performance, reliability, and protection. Find out additional information about Progent's Windows 2003 Server help.

Microsoft Windows Server 2K Integration and Migration Support
Windows 2000 Server improves on the power of Windows NT's revolutionary design principles, integrating Active Directory, application, communications, file, and print services with robustness, efficient administration, and support for advanced networking hardware to provide a tested foundation for merging your business with the Internet. Progent's Microsoft premier engineering professionals can help you to support IT environments that include Microsoft Windows 2000 Servers or assist you in migrating to newer releases of Windows servers. Read additional details about Progent's Microsoft Windows Server 2K integration and upgrade services.

Windows Server Upgrade Support
Progent's consultants can assist you to transition from any Windows Server system or legacy OS to the latest edition of Microsoft Windows Server. Progent can assist you in all phases of your upgrade or migration. Progent offers as-needed consulting expertise to help you get through the most critical phases of your transition, or Progent can provide full project management services to make sure you adhere to industry best practices in designing and installation and avoid expensive backtracking. Whatever way you utilize Progent's support, you will be able to take advantage of Progent's broad experience to receive maximum business value from your Windows Server solution. Learn more about Progent's Microsoft Windows 2016 Server Upgrade and Migration Consulting.

To ask Progent about technical expertise for Windows Server technology in Rochester NY, phone 1-800-993-9400 or refer to Contact Progent.

Progent's Consulting and Support Services for Microsoft-based Technology
For organizations of all sizes in Rochester New York, Progent's Microsoft-authorized experts offer affordable remote network help and professional consulting support for the entire family of Microsoft .NET servers. Progent can deliver Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server design and configuration support, Microsoft Windows 2008 Server consulting, and Microsoft Windows 2003 Server maintenance. Progent's planning, integration, optimization, and consulting services include network architecture, deployment, and management outsourcing for project management and documentation, local and remote technical support and network repair, Help Desk Services, certified security consulting, full-service outsourcing, and ProSight Virtual Hosting solutions.

Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) experts, Microsoft System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help your organization to design and implement Microsoft's solution for unified management of hybrid networks that combine physical datacenters and cloud infrastructure and services.

Progent also can deliver a broad range of remote desktop support services such as Windows 10 migration consulting, Windows 8.1 integration, Windows 7 maintenance, upgrading to 64-bit computing, upgrading to 64-bit computing, configuring Office 365, and automating workstation deployment.

If your Rochester New York business requires immediate remote help from a Microsoft certified network expert, go to Progent's Urgent Remote Network Support.

Find out more details concerning Progent's Microsoft-Certified Technology Consulting.



An index of content::

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    Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.

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    Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Access Point consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.

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    Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and local Exchange deployments. This allows you to have some mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget.

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    Progent's CISSP-certified network security experts can help businesses of any size with any facet of information system security. Progent can help implement efficient security systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources distributed across multiple physical sites and public and private clouds.

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    Immediate IT Services SQL Server 2016 Stretch Database

    SQL Server 2016 offers significant improvements in performance, capacity, data security, high-availability, mobile computing support, and built-in BI. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to help organizations of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and SCOM.

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    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy device management solution or help you to enhance your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by providing expertise with related Microsoft platforms such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.

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    Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco Small Business Wireless APs.

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    Cisco offers a full array of routers that includes appliances designed to provide the security, performance, and availability required by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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    24-Hour Red Hat Linux Online Troubleshooting

    Progent's Linux support services provide small companies and developers help with managing and maintaining Linux computers that coexist with Microsoft-powered technology. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Open Now Wi-Fi Management Outsourcing

    Progent's Wireless Consulting Services provide a fast, economical option for businesses of any size to configure, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Professionals ProSight Email Guard AES Encryption

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.

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    Firewall Support Outsourcing

    Progent's Cisco certified network infrastructure consultants can help you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified consultants have over 10 years of background delivering messaging solutions for customers that range from small offices to large enterprises. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and facilitate remote and wireless email access. Progentís Microsoft Exchange support services can help you in designing and executing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers support for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.

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    Progent's Citrix-certified experts can assist your business to plan, implement, manage, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to administer and maintain a remote datacenter that offers high uptime, advanced protection, and fast recovery.

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    Progent's Microsoft certified engineers can assist your company to pilot Windows 7 to confirm application compatibility and to determine its speed and stability working with your applications. Progent can also help you to assess the likely strategic advantages of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help your IT organization to plan and carry out a smooth migration to Microsoft Windows 7 from a your current version of Microsoft Windows.

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    Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and hardening data security by detecting cyber threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wireless network infrastructure, select sensible products, and integrate access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you create a thorough 802.11ac wireless network security plan that is well aligned with the security strategy for your entire corporate network.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can give your business a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

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  • wireless IP phones and Meraki APs Computer Consultant Professional wireless IP phone security

  • Help and Support Call Desk Outsourcing Services
    Desktop Help Desk Outsourcing Services Remote Support

    Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who have to work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, System Assessment, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Recommendation and Integration.


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