Immediate Remote Support for Rochester New York Information Networks
Fast Phone Technical Support for Rochester NetworksFor businesses in Rochester New York, Progent provides online support for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to companies in every state in the U.S. (Refer to recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to handle challenging networking problems, as well as the assistance of CISSP-certified security consultants to handle high-level security architecture and diagnostic issues.

Progent's online technical support engineers offer excellent value because they have the real-world background and are equipped with the sophisticated tools required to solve most information system issues rapidly. Efficient support lowers direct expenses since service calls accumulate fewer chargeable minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your organization benefits even more in indirect expenses by minimizing or eliminating system downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, idle workers, and distracted management. Progent's extensive online technical support know-how is particularly valuable in environments that are dependent on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises support may not be an alternative.

Progent's pricing policy for online support is structured to leverage your IT service investment. Progent bills by the minute for phone assistance, so you owe just for the services that you receive. In contrast to typical remote service companies, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and clean model for pricing do away with situations where fast repairs somehow end up as substantial tabs. Progent's penchant for solving problems quickly means your business saves cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has fine tuned an array of optimized technologies and field-tested processes that ensure the highest level of efficiency for remote engineering help and troubleshooting for IT networks of all sizes. Progent offers secure Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the engineers of Progent's online support team to connect to your network without violating corporate security.

Progent's powerful technical support database system includes thorough documentation describing all service that Progent's clients have been provided. Progent's authorized service personnel have the benefit of the details of all help provided to each client by any consultant. This database of trouble tickets and fixes is organized as a readily accessible internal knowledge base that enables Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support services grows over time. Progent's high-level accreditations and working associations with major technology companies including Cisco and Microsoft open up additional massive support knowledge bases and permit fast response from vendors' in-house engineering staff with the result that Progent's remote service experts can find optimal solutions promptly.

Online support offered by Progent to companies in Rochester New York include:

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a family of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same best-of-breed IT solutions deployed by many of the world's top enterprises. The ProSight suite of outsourced network management services addresses all key facets of information technology including email content filtering, security and compliance, cloud-based backup/recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you prove compliance with legal and industry data protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that require critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your Progent consultant so any looming issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management tools available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security requirements, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to assess your company's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery system that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology programs. Billing charges for longer-term development or consulting tasks are set based on the level of expertise of the engineers assigned. Progent's experience with these special fields of computer technology allows clients to complete major projects within budget and on time. Progent's project-based remote engineering solutions include:

  • Call Center Expertise
    Progent's Call Center programs for businesses with networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, shared Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Help Desk Call Center consulting expertise can support you in establishing an effective new Call Center or revamping your current one, selecting or modifying Help Desk application software to handle the particular requirements of your business, or providing occasional online staff to reinforce your internal Call Center group to handle demanding situations like software migrations, mass updates, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology professionals provides your computer users in Rochester New York immediate access to a dependable support resource with years of experience providing telephone-based help and remote repair service for networks that incorporate Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk the reputation as a solid enabler of business performance, and Progent's goal is to solve rather than merely document IT issues.

  • Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team offers online advanced consulting expertise and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, customization, and education for popular Microsoft applications such as CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To learn additional information on Progent's consulting, programming, and training services, visit Progent's Business Application Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10; seamless management of heterogeneous environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring Services
    Progent offers companies in Rochester New York remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt Operations Manager to accommodate your environment so your network support is proactive and automated. By anticipating potential trouble spots before they grow into network outages, automated monitoring can ward off stressful and costly information system breakdowns. Progent can also deploy network monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows networks, or systems that support multiple OS platforms.
How Your Rochester Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent remote support with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Phone-Based Help, telephone 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Rochester New York, Progent's phone-based computer support engineers can provide effective and affordable system support whenever your organization requires it. More than a decade of delivering remote repair services has led to Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire world-class troubleshooting capability and to refine online access tools to repair computer problems rapidly while avoiding the expense and lost time associated with on-premises support calls.

Even if your Rochester organization relies on a local freelance consultant or employs an in-house organization that can deal with the majority of computer issues, Progentís Microsoft and Cisco certified engineers are available to offer an easy and seamless remote extension of your local resources for situations when your regular IT support personnel either lack the availability or the experience to fix unexpected network crises or especially complicated integration problems.

Advantages of Progent's IT Support for Organizations in Rochester New York
Progent's remote IT consulting services enable your Rochester organization to have the advantages of immediate, expert network support without the cost of managing an in-house IT organization. Your network will acquire greater business worth by being increasingly available, productive, and protected. Advantages to your business include:

  • Seamless remote extension of your on-site IT resources
    With most organizations in Rochester New York, nearby computer support providers, whether represented by independent consultants or an internal IT staff, can handle typical technical problems. On the other hand, IT crises sometimes strike when local resources are overstretched or absent, and some problems may stem from IT products that is unfamiliar to your local service people. In these instances, Progent's on-call support professionals give you an easy, quick, and budget-friendly solution to augment your local help and to pass on useful knowledge to improve your ability to handle downstream issues in-house.

  • Reduced Dependence on Freelance Service Providers
    For IT support, smaller offices often rely on independent freelance consultants. Although independent consultants have smaller overhead than big support companies and can often charge marginally less, they are often overextended, making it hard to respond quickly to crisis situations. If an independent service provider is occupied with another customer, ill, on vacation, or in training, the lack of backup personnel may require your business to go without assistance during an emergency. As your company expands, network unavailability and trouble with critical software become more costly. The budget you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides an on-call source of reserve support experts to make sure your network stays available.

  • Build a Scalable Foundation for Seamless Expansion
    Companies typically begin with an information system implemented on a modest budget. Lacking a scalable framework, slap-dash repairs can get piled on top of a weak foundation. As a network grows, reliability and expandability issues can hinder the success of the business. Such poorly designed systems require careful assessment, intelligent long-term planning, and broad-based technical expertise to upgrade to a system infrastructure able to deliver the stable foundation to meet critical business demands and facilitate downstream growth.

  • Work with Solution Providers Instead of Product Vendors
    Smaller businesses need advice and technical training to navigate through an increasingly complex maze of technology options capable of accelerating business growth and enhancing productivity. These companies do not need a network engineer who is attempting to earn a commission on a specific vendor's products. Network consulting and product sales can lead to a scenario where the proposed solution is designed around a predetermined technology instead of the true requirements of a client. Progent eliminates these conflicts of interest by offering only services instead of products. This enables Progent to match technical expertise with the real interests of clients.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, depth of technical expertise, fine tuned support software, and familiarity with enterprise networking enable offices to escape the limitations associated with exclusive reliance on smaller service firms, independent freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does Our Company Start Getting Online Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Online Support.

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    Dynamics GP 2015 R2 features a new architecture that enhances cloud integration, supports the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to address the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the return on your investment in this powerful product.

  • Microsoft System Center OpsMgr 2012 R2 Specialist SCOM 2012 Fabric Monitoring Information Technology Consulting
  • Microsoft Teams and AAD Sync Consultancy Top Microsoft Teams dial plans Engineer
  • Microsoft Virtual Machine Manager Network Consultants VMM Console Information Technology Consulting
  • Microsoft Windows 7 Migration Integration Support Microsoft Windows 7 Upgrade Professional

  • Email Guard DLP Consult
    ProSight Email Data Loss Protection Consult

    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and world-class security for your email traffic. The powerful structure of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

  • Microsoft Windows SBS 2008 Professionals Microsoft SBS Professional
  • Mission Critical IT Applications Computer Engineer Server Management Consulting
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  • Monroe County New York Ubuntu Linux, Solaris, UNIX Computer Consultant Debian Linux, Solaris, UNIX Engineer Rochester, NY

  • Emergency Technology Consulting Services WatchGuard Fireware
    WatchGuard VPN Cybersecurity Team

    Progent provides consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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  • Immediate IT Consultants Microsoft System Center Operations Manager
    Network Monitoring Outsourcing

    Remote continuous monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can afford a degree of protection that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost service packages created to assist you to identify and resolve a most IT network problems before they get big enough to hurt your business.

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    Threat Management Gateway 2010 Computer Consulting

    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a one-server solution for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting features, permits custom reports powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft engineers can assist you to design and execute pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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  • Onsite Technical Support Office 365 and on-premises Exchange Office 365 and Apple iOS Support

  • Online Help SCCM Upgrade
    SCCM Hybrid Integration Professional

    Configuration Manager automates application and device provisioning and updating, streamlines compliance settings control, inventories network resources, protects against corporate data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.

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    Aironet Wave 2 Wi-Fi Access Point IT Services

    Progent's Cisco-certified wireless experts can help businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the throughput, coverage, density, scale, security and ease of management needed for transparent access between wireless and wired network infrastructure. Progent offers efficient online and onsite consulting services for legacy and current 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.

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  • ProSight Server and Endpoint Management Technical Consultant Server Monitoring Professionals
  • ProSight Virtual Server Private Cloud Hosting Consulting Private Cloud Solutions Professionals
  • Progent Small Company Software Support Progent Small Business Small Office Computer Consulting Services
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    Support Services Hyper-V 3.0 Server

    Widows Server 2012 R2 Hyper-V improves server virtualization in key areas such as multitenancy, flexible infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT costs and improve productivity.

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  • Rochester New York BlackBerry Software IT Consulting Company RIM BlackBerry Information Technology Management Rochester, Monroe County
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  • ransomware removal and file restore Engineers
    ransomware cryptoworm recovery Consult

    Progent's seasoned ransomware recovery experts can help your business to restore an IT network damaged by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.

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  • Rochester-Upstate New York Networking Consultancy After Hours Rochester, New York Network Security Consultants
  • SBS Specialists Computer Consultant Small Business Server Premium Add-on
  • SMS Migration Remote Consulting Systems Management Server 2003 Outsourcing
  • SMS Upgrade Remote Troubleshooting Systems Management Server 2003 Help and Support
  • SQL Server 2012 Computer Expert Rochester, NY Microsoft SQL Server 2016 Security Consulting Rochester New York
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  • Security Management Practices Auditor Information Security Security Certification
  • Short Term IT Staff Augmentation Network Consulting Remote Consulting Immediate Staffing
  • CISA Certified Security Expert Small Office Network Consulting Rochester
  • Small Business 300 AP Consultant Services Small Business 500 AP On-site Technical Support

  • System Center MOM Specialists
    Microsoft Operations Manager Technical Consultant

    Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager and also have fast access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network support programs, mid-size businesses can choose a basic co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager to provide small and midsize company networks enterprise-class reliability, security and performance.

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    Microsoft Mac and Linux Desktop Small Business Network Support

    Progent can provide a wide array of economical online and on-premises support services to help your business to configure, administer, and troubleshoot workstations and mobile devices powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.

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  • Specialists Microsoft SMS Server Microsoft Certified Expert Online Help SMS 2003 Upgrade
  • Specialists for Rochester Computer Support Firms Rochester, Monroe County Consulting Services for Network Service Firms nearby Rochester - Temporary Support Staff Augmentation Rochester, Monroe County

  • After Hours VMware vCloud Director vCD Specialist
    VMware Server Virtualization Services

    Progent offers the assistance of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.

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  • Biggest Consulting Services 8540 wireless controller
    8540 wireless controller Technical Support

    Progent can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology. Progent can provide support for both physical and software-based Wi-Fi controllers and can assist you to decide which version is appropriare for your Wi-Fi solution. For Wave 2 wireless controller appliances, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller consulting.

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  • Top Quality Microsoft and Cisco Authorized Expert Consultant Service Reporting
    Specialist Service Database

    Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has use of the support documentation transmitted by every consultant to each client. The discipline of documenting and archiving support activity results in more efficient support and avoids a slew of typical problems such as when a support customer is effectively held captive to a consultant who wonít release vital service information.

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  • Technical Support Services Small Business Access Points Emergency Small Business 100 Access Point Online Support Services
  • Technology Consulting Cisco ASA 5500-X with Firepower Outsourcing ASA Firewall with Firepower
  • Technology Professional Skype for Business and iPhone Skype for Business and Call Analytics Engineer
  • Teleworkers Assistance near Rochester - Security Systems Assistance Teleworkers Rochester Consulting - Cybersecurity Solutions Consultants Rochester, Monroe County

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    Skype for Business PSTN Gateway Professionals

    Progent's Microsoft-certified consultants offer remote and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business solution that meets government and industry requirements.

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  • Microsoft SQL Server Network Specialists
    Microsoft SQL Server IT Management

    SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to network users, lessening the difficulty of designing, integrating, managing, and accessing company data and database programs in environments ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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  • Windows 10 Trusted Boot Online Consulting Windows 10 Installation Remote Support Services
  • Windows 7 Migration Remote Consulting 24-7 Support Microsoft Windows 7
  • Windows Server 2012 R2 Hyper-V Online Technical Support Windows Server 2012 R2 Hyper-V Technology Consulting
  • Windows Server 2016 High Availability Remote Support Services IT Consultant Windows Server 2016 Integration
  • Windows, Linux, UNIX, Solaris Online Help Windows and Linux On-site Technical Support
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  • Immediate Juniper Junos CLI Security Organizations
    Cybersecurity Consultancies Juniper Junos CLI

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • Work from Home Employees Rochester Consulting - Cloud Systems Expertise Rochester, NY At Home Workforce Consulting and Support Services in Rochester - Cloud Integration Solutions Consulting
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  • wireless LAN controller Support Services 8540 wireless controller On-site Technical Support
  • wireless VoIP phones and Meraki APs Technical Support wireless IP phone security Integration Services

  • Mobile Connectivity IT Consultant
    Cisco Aironet Consultant

    Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of any size to integrate, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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