Quick, Affordable Remote Computer Support for Rockford, Illinois Small Businesses
For more than two decades, Progent has specialized in providing world-quality network support services to customers with small-company budgets. Progent has developed a powerful service system that features a low-overhead, tightly connected virtual office infrastructure, sophisticated online repair technology, a large team of engineers accredited in a broad range of technical disciplines, a Help Desk service model that promotes responsiveness and guarantees follow-up, a worldwide team of remote troubleshooting professionals, on-site support availability for the majority of most zip codes in the United States, and a corporate ethos committed to fixing technical issues in the least time and at the lowest cost to customers.

For larger companies, Progent can provide co-sourcing and project management support to reinforce the technical skills of your in-house network service team. This can cut costs and minimize technical risks for big projects such as application development, disaster recover/business continuity planning and testing, security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide the services of accredited experts to help your business to design and execute a sensible cloud strategy.

Main IT Areas Serviced by Progent for Rockford, Illinois Businesses
As a Microsoft-certified Partner IT service firm that maintains a large team of Cisco Certified CCIE network consultants and Apple Computer accredited engineers, Progent offers urgent troubleshooting and affordable remote consulting to Rockford, IL small businesses for a broad array of computer technologies including:

Service Delivery Options for Rockford, Illinois Businesses
Progent has a selection of options for providing small and midsize companies with affordable IT services for troubleshooting, system architecture, hosting services, and IT administration. Progent's model for delivering computer support services is built on the Call Center operational structure common to larger IT organizations. Progent's Helpdesk Support Model ensures fast support, thorough service records, consistent follow-up, and tight expense control across a range of network service delivery alternatives that include remote troubleshooting, in-person support, top-level consulting, plus server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled online assistance for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified support experts can help customers to analyze and fix hardware and software problems without the expense or time loss of travel for onsite service visits. The background of Progent's IT consultants makes it possible to resolve the majority of IT issues quickly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-based signup procedure for new customers to accommodate urgent situations and Progent bills by the minute with zero startup charges or time minimums, so you pay only for the assistance you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security professionals. Find out more information about Progent's online computer support services.

  • On-site Support
    Progent offers on-site technical support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service technicians can work in conjunction with Progent's online service engineers to give small and midsize businesses the optimal solution: on-premises support technicians when you need them as well as the remote help of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The response time for in-person support visits is usually under 24 hours. There is no start-up or retainer fee for registering as a Progent client for on-premises service. Learn more about how to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small organizations a complete solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems. For details, refer to Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, network protection consulting, high availability network engineering, server virtualization solutions, plus configuration, programming and support for small business software such as financials, operations, management reporting, sales automation, and productivity packages. Progent can help with short-term projects including site relocations and massive software upgrades, longer term projects like business analytics software programming and support, database software programming and DBA services, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or emergency response like data restoration and virus cleanup.

  • Application Hosting
    Progent can host key applications like Exchange and MS SQL in order to provide small companies with greater levels of reliability, security, and recoverability than is feasible using the type of in-house data center that is achievable for the majority of small companies. Since Progent utilizes the same data centers that host the gear of some of the planet's largest information technology companies, Progent can eliminate the cost of creating and managing the systems needed for enterprise-class environmental control, power backup, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and revisions stay updated, security and efficiency is continually tracked, and systems are regularly backed up and ready for complete and rapid restoration. Find out additional information concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides comprehensive hosting services for the entirety of a small company's production servers in an environment that not only provides the highest degree of dependability and extensibility but that is also convenient for customers to migrate to another support provider or to move in-house when your situation warrants it. Progent's Private Cloud hosting service is based on mature virtualization technologies that allow small businesses with multi-vendor networks to save dramatically on the costs of hardware, system maintenance, and network administration while achieving world-class dependability and an unparalleled level of vendor alternatives. Unlike ordinary SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in one centrally managed package, can support the multi- OS and loosely standardized networks typical of small companies, and keeps ownership of the software licenses in the client's hands so that migrating to a different virtual system is fast, reliable, and inexpensive. This avoids becoming a captive to a single hosting service while still offering all the savings associated with SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent offers advanced online consulting to help organizations of all sizes integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration services that include Office 365 integration with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's affordable ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that need important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's ability to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup system that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and productivity programs important to the majority of small and mid-size businesses. As a Cisco-qualified partner, Progent also offers help for an ever more complex collection of infrastructure technologies such as firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Certified security experts, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-certified information assurance experts can provide a company-wide view of system security and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help companies comply with industry standards and statutory requirements for network information protection and incident reporting.

The scope and size of Progent's engineering team bring a powerful set of benefits to organizations trying to maximize the productivity of their IT network within a realistic budget. These advantages include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, in the trenches of IT service, executing a wide range of technical tasks for a large array of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This ensures that you get not just world-class IT skills, but also a support engineer with field-tested methods for fixing real-world IT problems quickly. Find out more details concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to charge for online service and on-site help per minute. Consequently, you are invoiced exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for services delivered during normal working hours. Many support firms impose substantial minimum payments or charge in increments of a quarter hour or more. Progent's one-minute pricing granularity does away with major invoices for quick fixes. Another advantage of by-the-minute pricing is that customers are not inclined to permit simple problems to stay unaddressed until they become major ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Complete Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports given by every consultant to each customer. The discipline of detailing and archiving support activity allows more effective support and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who wonít release the keys to the kingdom. Learn more details concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to handle problems that are within their scope, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small companies who work with freelance consultants or who maintain in-house IT staffs gain when Progent passes on information about critical technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Read more details about Progent's knowledge transfer services.

Contact Progent
If your Rockford, Illinois company wants to contact Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Support
For immediate remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent provided a wireless networking solution that enabled a school to improve productivity and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided protection against outside interference.

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Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.

Atlanta Hartsfield-Jackson Airport ATL Migration Company for BlackBerry Synchronization Georgia BlackBerry Redirector Network System Support Consultant
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Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to design and implement a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster preparedness plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.

Birmingham Network Documentation Birmingham, AL Computer Consultancy Companies
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Blackberry Consultancy Blackberry Consulting Services
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Citrix offers a comprehensive line of products that deliver advanced manageability, expandability, and performance for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic advantages of Citrix virtualization products and help you plan, test, implement, troubleshoot, and support Citrix virtualization platforms.

CISSP Certified Security San Diego, CA Information Technology Consulting Small Business Network Support
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Sun Solaris Integration
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Progent's Sun Solaris family consulting services provide small businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

CRISC Certified Information Risk and Information Systems Control Officer Consulting CRISC Certified Network Risk and Information Systems Control Architect Professionals
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Progentís Wireless Site Survey helps you to plan and implement a Wi-Fi wireless LAN optimized for your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.

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ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.

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Consulting Services for Nagios for Linux
Nagios Online Troubleshooting

Nagios and MRTG are useful, license-free monitoring utilities that run with Linux and can be deployed to monitor UNIX networks, Windows networks, or multi-platform environments where Linux and MS Windows run side by side. The Nagios monitor allows system support engineers to track network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's system monitoring consultants can show you how to utilize both these programs to tune and troubleshoot your computer network.

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Progent offers affordable online support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed consulting to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on schedule and within budget.

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If your company network combines Linux platforms with MS Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, superior throughput, and tight security. Progent's Linux and Windows integration support services include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Help Desk Call Center services.

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Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Progentís Technical Response Center (TRC) offers affordable national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone help and online direct computer connection to isolate and resolve network problems quickly and affordably.

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ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.

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Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to upgrade from an older edition of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem so you realize the highest possible business value.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of the time spent searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.

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Progent's seasoned solution designers and software developers can assist your company to create customizations to Microsoft Dynamics GP that address the unique needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a selection of software development tools that can be used to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key workloads by offering unified, mixed-platform monitoring of IT infrastructure deployed across on-premises datacenters and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite expertise to assist businesses of all sizes to plan, implement, tune, update and repair SCOM 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management solution. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer online or on-premises configuration and troubleshooting support to help your organization to design, configure, update, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.

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Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.

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Microsoft Dynamics GP 2015 R2 features a revamped architecture that improves cloud integration, supports the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the business value of your investment in this powerful product.

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Fortinet next-generation firewalls are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet firewalls to safeguard all your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.

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Windows Active Directory demands extensive practical experience to configure optimally across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, integrating, and supporting complex Microsoft Enterprise AD installations. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta software configuration objects in production AD systems, and repair of unsuccessful configurations of AD and AD-associated applications.

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Progent's Juniper Networks-authorized network engineer can help you to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS consultants can offer support for Juniper's premiere network operating system to help your business to simplify the administration and improve the security of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that incorporate a mix of Juniper's software platforms.

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By using virtual server technology, companies can operate multiple virtual machines on a single actual server. Virtual server technology allows IT organizations to gain all the benefits of server isolation, while avoiding the expense associated with buying additional server equipment. Virtualization is also the critical technology for building private clouds, which provide important benefits including reducing the costs of capital equipment, facilities, and management while enhancing data protection, network reliability, and recoverability. Other useful server management options are server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you in all aspects of server consolidation and administration to allow your business to contain expenses and conserve time.

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Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on offering high-value services where Progent has little competition. Mid-size companies who work with trusted independent service providers or who maintain in-house IT staffs benefit when Progent transfers information about new technology and tested methodologies to make their networks more robust, protected, and efficient.

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Progent's Microsoft and Cisco premier network consultants offer expert help with a broad array of products and technologies and can deliver that assistance online anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent offers remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network engineers for complex connectivity issues, plus the assistance of CISSP-qualified security consultants to handle high-level security planning and problem solving. Progent has delivered online network support to companies in every state in the United States.

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Progent's Microsoft engineers offer affordable remote technical support and development services to assist you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 installations that can involve web pages that can function as portals, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, workflows, and other tools to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases and with Microsoft's familiar desktop programs including Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or move a mix of web technologies into a unified and easily managed SharePoint 2010 solution.

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Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management tools and is intended to provide a unified solution for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of Virtual Machine Manager, design processes for creating and deploying VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

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For large businesses, Progent can leverage in-house network support groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a seamless nearby supplement of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox compliance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a site relocation or office move, or a network architect to help with setting up or utilizing an Internet Data Center or co-location site.

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Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad range of remote support services to help you to plan, develop, pilot test, deploy, manage, and troubleshoot business applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help you to move your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between various releases of Excel. Progent can provide on-demand help to organizations looking for a quick fix to a stubborn issue associated with Office Excel and Progent can also provide full project management support for upgrading or creating mission-critical application software based on Office Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the special requirements of individual users or groups.

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Progent's Power BI experts can assist you to design, install, maintain, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and administer an on-premises, cloud based, or hybrid network model for Power BI.

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Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern Wi-Fi controller products. Progent offers support for both physical and software-only wireless controllers and can help you to decide which version makes sense for your wireless solution. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller support.

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Progentís team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, at the forefront of IT service, performing a broad variety of IT tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just expert IT help, but also a support engineer with field-tested methods for using technical knowledge to repair actual network problems rapidly.

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Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.

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Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information about your existing security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective security and backup/recovery system that reduces your vulnerability to ransomware and meets your company's requirements.

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Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to migrate from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem so you get maximum return on investment.

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Progent's Microsoft-certified engineers offer technical help and IT consulting expertise for Microsoft Exchange Server 2003, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Microsoft Exchange Server 2003 include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.

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Progent provides high availability load balancing consulting that addresses system load balancing, load balanced program, network infrastructure routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks BIG-IP.

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For enterprise project management assistance, Progent can provide access to veteran information technology professionals with years of experience in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise clients follow leading practices to make sure development or deployment projects are successfully completed on time and on budget.

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Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and rollout strategies, integrate Windows Server 2008 with your IT environment and applications, train your support personnel how to run enhanced management utilities, and deliver continuing consulting and tech support via budget-friendly alternatives such as Contact Center support and online technical support.

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Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and maintenance services include network planning, installation, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and expert co-sourcing.

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Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point.

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Progent's seasoned solution designers and software developers can assist your business to create enhancements to Microsoft GP that support the special needs of your organization while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a range of software development tools that can be utilized to create integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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Progent is a leader in economically delivering world-class network support to small businesses. Progent's success in handling the network service needs of the chronically underserviced small business market is the cumulative result of major technical and process innovations that have removed a great deal of the traditional expenses out of administering IT service, injected unmatched professional skill into the support system, and dramatically streamlined the solution cycle.

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Progent's Citrix consultants can assist your organization to assess the business value of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools with your Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the performance, uptime, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and operations and simplifying management processes.

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Progent's Computer Contact Center Outsourcing Services for desktop support are designed specifically for small organizations who require fast access to a Help Desk Service Center with expert phone support and effective escalation options but who must work within a limited network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.

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Progentís Microsoft-premier consultants can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit desktop computing, design an affordable upgrade process that reduces business interruptions, and offer inexpensive, professional online help to assist you to install 64-bit PC desktop software and application programs on your current hardware.

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Progent can assist your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.

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Windows SharePoint Services IT Consultants

Progentís Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, distribute and interact with useful data, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services join employees, clients, teams and projects with the data theyíve developed in a way that makes data easy to find, download and apply.

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SQL Server 2017 and Windows Server 2012 R2 Support and Help Microsoft Certified Remote Technical Support
Engineer for Private Cloud Hosting Services
Private Cloud Solutions Services

Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup replication and restoration. You can use Progentís private cloud to avoid large capital costs for the purchase, upkeep, and management of computer equipment and facilities while benefiting the highest levels of system reliability and security.

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Exchange 2003 Technical Support Services
Microsoft Exchange Support and Setup

Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are best aligned to your business goals.

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Linux Remote Consultants
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Progent offers national urgent help and consulting services for businesses who run UNIX or Linux environments or whose IT systems include a mix of UNIX and Microsoft products. Online technical support provides maximum return for your information technology dollar by preserving user productivity and limiting the hours billed for network analysis and repair. Advanced remote support utilities and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security professionals to assist you with the most difficult network issues.

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Microsoft ISA Server Integration Support
Online Support Services for Internet Security and Acceleration Server

Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and ease-of-use that your business needs.

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Citrix XenApp Application Delivery Consultant
Outsourcing for XenApp

Progent's Citrix-certified experts can help your business to design, deploy, manage, and troubleshoot a virtual application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that offers high uptime, enhanced protection, and rapid recovery.

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Technology Providers for Small Office
Consulting Services Firm for Small Office

For small businesses considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail information@progent.com.

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ProSight Remote Infrastructure Monitoring Engineer
ProSight Remote Network Infrastructure Management IT Consultants

Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, track, optimize and debug their networking appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems.

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Specialists for Email White Lists
ProSight Email Guard Content Filtering Service Specialists

Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.

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Network Consulting for System Center 2016 and Exchange Integration
System Center 2016 and Windows 10 Integration Online Support

Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.

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Data Protection Manager 2016 Backup and Restore On-site Technical Support
Data Protection Manager 2016 and Azure Backup Integration Services

System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management services to help you complete your SCDPM 2016 deployment on time and within your budget.

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Windows Server 2016 Just In Time PAM Technology Consulting
IT Services for Windows Server 2016 Multi-domain clusters

Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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Consult for Citrix Essentials
Consultants for Citrix Stage Manager

Progent's Citrix consultants can assist your organization to assess the potential strategic benefits of the available editions of Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and operations and streamlining administrative tasks.

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Consult for Security Management
Certified Cybersecurity Management Consulting Services

Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and international standards of performance that IT security managers are expected to master. It provides executive management the confidence that consultants who have qualified for their CISM credential have the experience and knowledge to deliver efficient security administration and support services.

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NetApp MetroCluster Disk Pools Consulting Services
NetApp MetroCluster Troubleshooting Consultancy

NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery between sites that are as far as 300km apart from each other. Progent's roster of seasoned IT experts can help your business to design, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by providing guidance with procedures like assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and regulatory mandates.

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Fault Tolerant Collocation Professionals
Fault Tolerant Data Centers On-site Technical Support

Progent's Data Center professionals can help you find fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center with even a minimum level of fault tolerance is too expensive for typical small organizations. Progent can help you reap all the advantages of non-stop data centers and 24x7 colo sites by offering a complete array of consulting and maintenance services.

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Radvision Telepresence Professionals
Polycom RTX Telepresence Consultancy

Progent offers the expertise of a senior consultant with extensive experience configuring, managing, and upgrading video conferencing platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your ISP, and your telepresence technology vendor to assist your company maximize the business value of your telepresence solution.

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ISSAP Certified Security Team
ISSAP Certified Security Architecture Engineers

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and extensive work with information security architecture. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all phases of secure network architecture.

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System Center 2012 R2 Remote Troubleshooting Microsoft System Center Migration IT Consulting
System Center Operations Manager Support Services SCOM Management Packs Support and Integration
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Office 365 Integration Computer Consultants
Office 365 OneNote Integration On-site Support

Office 365 is Microsoft's expanding suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles intended for markets ranging from students and home offices to enterprises. Progent offers quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently integrate local and cloud-based products and services.

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Microsoft and Cisco Certified Expert CISM Certified Security Audit Services
CISM Security Group

Progent offers the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of performance that information security professionals are expected to learn. CISM provides executive management the assurance that consultants who have qualified for their CISM credential have the experience and capability to deliver efficient security administration and consulting services.

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Services for Microsoft Exchange Server Migration
Exchange 2003 to Exchange 2010 Upgrade Consultant

Progent can provide expert help for each step of your Exchange Server 2010 upgrade including end-to-end project management services, site prep, project planning, specification of all new software and equipment required, suggested sourcing, pilot verification at customer location or at Progent's test lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and training for client's support staff and users.

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Twin Cities, Minnesota Cisco Consultant Computer Consultancy for Cisco
Specialist for High-Availability Failover Clustered Servers
Windows 2008 Cluster Technical Consultant

The cluster technology incorporated into the high-end editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the installation, configuration, and management of clusters that provide greater levels of network availability, security, efficiency, and versatility. New or enhanced capabilities include cluster Validation, easier setup and deployment, unified cluster management, redesigned cluster infrastructure for increased availability, hardened security and quorum structure, fewer failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of failover clusters, design and execute a deployment, train your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and create and test a workplace recovery procedure.

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Office 365 IDFix Integration Services
Office 365 IDFix Technology Consulting Services

Microsoft allows you to create seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.

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VMware Cross vCenter NSX Consult Services for VMware VCDX-NV
VMware Site Recovery Manager and NSX Integration Consulting Services Top Quality Consulting for VMware SRM
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WatchGuard Fireware Network Security Testing Information systems Security Outsourcing for WatchGuard Firewall
Windows 2008 Online Support Troubleshooting
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WLAN controller Consultants
5520 wireless controller Troubleshooting

Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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Solaris Remote Tech Support
Sun Solaris Remote System Repair

Progent provides nationwide remote technical support and troubleshooting services for companies that run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Online IT help offers maximum leverage for your IT dollar by preserving client efficiency and shortening the time billed for network repair services. Sophisticated online support tools and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or via a mix of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA premier security specialists to assist you with the most difficult system issues.

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Exchange 2000 Migration Consultant
Microsoft Exchange 2000 Technical Support

Progent is one of the most expert network consulting companies for creating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange Server 2000 under common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.

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