Rockford, IL Online Help from World-class Network Troubleshooting Professionals
Progent's computer network troubleshooting services can provide your Rockford, IL business budget-friendly and consistent access to enterprise-class consulting experts. By providing IT consulting help when you require it, offering advanced knowledge for vital applications, delivering value-added support such as automated server monitoring, and invoicing only for support you use, Progent offers your Rockford, Illinois company an affordable alternative for maximizing the productivity and profitability of small-scale business networks. Whether you have an onsite datacenter, rely on cloud-based resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for businesses to create and manage a robust and secure IT system and to benefit from quick availability of the experienced support ordinarily available only to businesses who can set up a large in-house information technology staff.

For larger businesses, Progent offers co-sourcing support to add to the skills of your in-house IT service team. Co-sourcing can cut costs and minimize technical risks for big projects such as application development, business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition provide the services of accredited consultants to help your business to design and implement a sensible cloud strategy.

Main Products and Technologies Serviced by Progent for Office Networks in Rockford, Illinois
Progent's group of industry certified consultants offers help for virtually all facets of information systems used by businesses of any size. Practice areas served by Progent in and around Rockford include:

Support Delivery Options Available for Rockford, Illinois Businesses
Progent offers a variety of options for providing small and midsize businesses with cost-effective IT services for technical support, consulting, hosting services, and network management. Progent's paradigm for delivering network support is built on the Help Desk structure common to larger IT support organizations. Progent's Help Desk Service Model ensures rapid response, comprehensive activity records, dependable follow-through, and tight expense control for an array of network support delivery options that include online troubleshooting, in-person support, high-end consulting, as well as server and application hosting.

  • Remote Support
    Progentís Technical Response Center provides emergency and scheduled online support for Windows, Linux, Apple, and Cisco-powered systems in the United States and worldwide. Progent's seasoned service experts can assist customers to troubleshoot and repair network issues without the cost or delay of on-premises support calls. The experience of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For complex issues, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-based signup process for new customers to address urgent situations and Progent charges by the minute with no startup charges or minimums, so you pay only for the support you receive. Experts you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISA-certified security professionals. Find out additional information concerning Progent's remote computer support services.

  • On-site Support
    Progent provides on-site computer assistance for signed-up customers in larger cities in the United States. Progent's onsite service personnel can operate in conjunction with Progent's remote service engineers to give small and midsize businesses the optimal solution: in-person service professionals when you require them as well as the remote expertise of Progent's seasoned staff of network consultants, security specialists, and business software developers. The response time for in-person service calls is typically under one business day. Progent requires no sign-up or retainer fee for becoming a Progent client for on-premises support. Find out more details concerning how to sign up for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end solution that handles all aspects of online desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers service desk support at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to handle challenging problems. To learn more, visit Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly availability of world-class IT professionals who can deliver assistance with critical technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network architecture, company-wide network security engineering, high availability network consulting, virtual server solutions, plus integration, customization and training for business software such as financials, operations, reporting, sales automation, and office productivity suites. Progent can help with one-time projects including office relocations and massive system migrations, longer term projects such as business analytics application development and customization, relational database application programming and administration services, and web development, continuing services including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for network monitoring and system administration, or urgent response like data restoration and virus cleanup.

  • Application Hosting
    Progent can host critical applications like Exchange Server and SQL Server to provide small businesses with higher levels of reliability, protection, and recoverability than is feasible using the type of on-site data center that is realistically affordable for most small organizations. Because Progent uses the same facilities that host the equipment of many of the world's largest IT organizations, Progent can save you the investment in building and maintaining the systems required for enterprise-class cooling, power backup, and uninterruptible Internet access. For managed application servers, Progent can also ensure that upgrades and service packs stay updated, protection and efficiency is constantly monitored, and systems and data files are regularly backed up and available for full and rapid recovery. Find out more concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers comprehensive hosting for all of a small organization's servers in an environment that not only delivers the highest level of fault-tolerance and scalability but that is in addition simple for clients to transfer to a different support firm or to bring internally when your business situation calls for it. Progent's Private Cloud hosting service is based on mature virtual server technologies that permit businesses with multi-vendor environments to save significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class dependability and an unparalleled degree of vendor options. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed service, can support the mixed- platform and loosely standardized networks common with smaller businesses, and retains ownership of the software licenses in the customer's hands so that moving to a different virtual host is fast, safe, and affordable. This avoids ending up a captive to a single hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent can provide expert remote support services to help organizations of any size connect their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that combine local IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure planning and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than 20 years of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight portfolio of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to address the entire threat lifecycle including protection, detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, enhance and debug their networking hardware such as routers, firewalls, and wireless controllers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious network management processes, WAN Watch can knock hours off common chores such as network mapping, expanding your network, finding appliances that need important updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with data security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Rockford, Illinois Small Businesses
Progent's staff size, breadth of technical expertise, and familiarity with corporate IT consulting allow small companies to avoid the problems related to over reliance on small service firms or freelance engineers.

Teaming with Progent allows your company to:

  • Avoid Over Dependence on Individual Support Consultants
    For network support, small businesses often rely heavily on freelance engineers. Though individual support engineers have lower expenses than more substantial IT service organizations and can afford to bill apparently smaller fees, freelancers are often spread too thin to react rapidly to urgent situations. If a freelance engineer is busy with another customer, ill, on travelling, or in class, the absence of replacement personnel may require your business to go without assistance during a crisis. The more your small business grows, network downtime or difficulties with critical applications get more expensive. The money you thought you were conserving on a freelancer can evaporate fast due to lower output. Also, when independent consultants encounter new problems, the unavailability of a large engineering team to fall back on for advice forces them to learn on the job while your company winds up footing the bill for their ongoing training.

  • Gain Access to Certified Professionals in Sophisticated IT Issues
    The majority of small service firms or independent engineers specializing in small company network support may excel at providing routine fixes but don't have the seasoning to work efficiently with complex network environments that have mixed platforms, multiple sites, Voice over IP systems, mobile clients, interconnected accounting and operational software, eCommerce, and custom business applications. Progent's background with global enterprises and Progent's large team of specialists can benefit your small business because enterprise environments are by nature complex, integration issues require thorough knowledge in many technical areas, and achieving an acceptable degree of robustness, availability, and protection requires industry-tested processes.

  • Create a Firm Basis for Growth
    Small companies often begin with an IT system implemented on a tight budget. Without a solid architecture, a series of improvised fixes commonly get piled on top of a weak structure. As a company evolves, stability and expandability problems can hinder the productivity of the business. These networks need proper assessment, intelligent strategic planning, and broad-based experience to migrate to a network environment that can provide the solid basis to meet current business needs and support future expansion.

  • Partner with Solution Providers, Not Product Vendors
    Small companies need direction and education to work through an increasingly complicated array of technology alternatives offered for accelerating growth and improving efficiency. Businesses do not need an IT consultant or support organization that attempts to promote a product. Progent eliminates conflicted motives by not reselling any products. Progent offers services only. This permits Progent to align consulting support services with the genuine needs of customers. Mixing IT consulting and product reselling can lead to a situation where the recommended solution is built around a preselected technology instead of being driven by the true requirements of a small business.

Contact Progent
If your Rockford, Illinois company wants to get in touch with Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For fast online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



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  • MOM 2005 Case Study Operations Manager Example Application
  • MOM 2007 Computer Engineer System Center MOM Consultants
  • MS Microsoft Virtual Server Engineers Professional Microsoft Server Virtualization
  • Microsoft Azure hybrid cloud solutions Engineer Enterprise hybrid cloud integration Consultant Services
  • Microsoft Network Network Engineer Rockford Illinois
  • Microsoft Consulting Best Practices Security Consulting Company Microsoft Consulting Best Practices System Repair
  • Microsoft Exchange Server 2010 Support and Setup Microsoft Exchange Server 2010 Migration Specialists
  • Microsoft ISA Server 2006 Support and Setup ISA 2006 Configuration
  • Microsoft LCS Server 2007 Technology Consulting Services Microsoft Live Communications Server Services

  • Business Continuity Testing Professionals
    Services Disaster Recovery Test Lab

    The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical network initiatives on schedule.

  • Microsoft Office SharePoint Server 2007 Professional Microsoft Office SharePoint Server 2010 Online Troubleshooting
  • Microsoft Office System Migration Companies Microsoft Office Small Business IT Outsourcing Firms

  • Outsourced IT Support Cisco
    Cisco Security Information Technology Management

    Progent can provide rapid remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE experts can link to your environment using advanced remote diagnostic tools to deliver quick and affordable analysis and remediation of urgent network issues.

  • Microsoft Windows 7 Evaluation Specialist Microsoft Certified Windows 7 Upgrade Technical Consultant
  • Help Desk Small Business IT Support Firms Rockford, Winnebago County
  • Microsoft Windows SBS Network Consulting Microsoft Windows Essential Business Server Consulting Services
  • Microsoft and Cisco Remote Troubleshooting Rockford, IL Winnebago County Illinois Outsourcing Companies Microsoft and Cisco
  • Mobile Laptop Computer Network Support Network Installations Notebook VPN
  • Nationwide Support Small Business Computer Consultants CCIE Expert Certified Nevada Small Business IT Outsourcing Companies
  • NetApp MetroCluster Disaster Recovery Consultancy Emergency NetApp MetroCluster Synchronous Replication Specialists
  • Network Consultants XenApp Virtual Windows Applications Application Virtualization Consultant
  • Network Consulting Microsoft ISA Server Internet Security and Acceleration Server IT Consulting

  • Microsoft Live Communications Server Consulting
    Microsoft LCS Server Instant Messaging Computer Consultants

    Microsoft Communications Server delivers IM and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved operational efficiencies, increased individual productivity, and stronger IP security. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified unified communications consultants offer remote and onsite support and troubleshooting services for your Office Communications Server environment and can help you to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add business value to your information network

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  • Networking Consultant Deploying Phase: Implementation Enterprise Services Project Methodology Technical Support Group

  • Onsite Technical Support WLAN
    Online Support Wireless Access Point

    Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to deploy, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

  • Non-stop Load Balancing IT Consulting 24-Hour F5 Networks 3DNS Consultant Services
  • Online Consulting Offsite Managed Data Backup Service Online Support Services Offsite DPM Managed Data Backup Service

  • Part-Time CIO Online Help
    CIO Technical Support Services

    Progent can provide the part-time services of a veteran Chief Information Officer who can offer a broad perspective to assist you select and maintain IT technology appropriate for your current situation and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide economic leverage to companies trying to optimize the benefits from their IT expenditures but who are unable or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all major operating systems and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to provide unbiased recommendations as well as expert technical support for building and maintaining information systems that fit the special requirements of your organization.

  • Onsite Technical Support Double-Take Software 24x7 DoubleTake Carbonite Software Availability Consultant
  • Onsite Technical Support Exchange 2007 Edge Server Exchange 2007 Consulting Services
  • Open Now ISA 2004 Online Consulting Immediate Consultants ISA 2004
  • Oracle DBA Consult Specialists Oracle Database Resource Manage

  • UNIX Services
    Solaris Online Consulting

    If your office computer system mixes Solaris platforms with MS Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and MS Windows integration support services feature network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center services.

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  • Outsourcing Operations Manager 24/7 System Center Operations Manager Consulting Services
  • Palo Alto Networks PA-220 Series Firewalls Cybersecurity Firm After Hours Palo Alto Networks PA-Series Firewalls Security Company
  • Rockford Illinois Emergency Phone Support Small Business Computer Consultants
  • Power Query Design Firms Largest Development Group Power Map
  • Private Cloud Solutions Technology Professional Private Clouds for Small Businesses Engineers

  • 64-bit Computing Specialists
    64-bit Computing Consult

    Progentís Microsoft-certified engineers can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit computing, design an efficient migration process that reduces business interruptions, and offer economical, expert online support to assist you to install 64-bit operating systems and application software on your current hardware.

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  • Professional Services Progent's Management Team After Hours Progent's Management Computer Consultation
  • Professionals ProSight DPS Hybrid Cloud Backup/Recovery Offsite Automated Backup Services Technology Professional
  • Progent Startup Businesses Network Architect Firms Progent Small Office Configuration

  • Online Consulting 500 Router
    Core Routers Consulting

    Cisco offers an extensive array of routers that includes appliances designed to deliver the protection, bandwidth, and reliability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Routers.

  • QTS Data Center Sacramento Consult Technology Professional QTS Data Center Sacramento

  • Microsoft Financial Software Computer Consulting
    Urgent Microsoft GP/Great Plains Support and Setup

    Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains Software support engineers can show you how to install, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.

  • Remote Consulting Small Business 500 Access Point Small Business Access Points IT Consulting
  • Remote Troubleshooting Exchange Server 2016 Upgrade Emergency Exchange Server 2016 Upgrade Network Consultant
  • Remote Troubleshooting SCVMM Migration Microsoft Virtual Machine Manager Network Consultant

  • Cisco SIP phones Integration Services
    Telepresence Technical Support

    Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

  • SCCM 2012 Policy Settings Setup and Support SCCM 2012 Troubleshooting Remote Support
  • SCDPM 2012 and Hyper-V Network Consultants SCDPM 2012 Protection Groups Support
  • SCOM 2012 Migration Support and Help Technology Consulting Datacenter Monitoring
  • SMS Server 2003 Upgrade Professionals Microsoft Expert Systems Management Server 2003 Support and Setup
  • Rockford Loves Park Machesney Park Windows Security Server Consultants
  • SQL Server 2012 Reporting Services Online Help Online Support SQL Server 2012 xVelocity
  • SQL Server 2019 Always Encrypted Online Help SQL Server 2019 Performance Tuning Remote Technical Support
  • Service Database Information Technology Consulting Service Database Professionals
  • Skype for Business IM Engineer Technology Professional Skype for Business Front End Pool Pairing

  • Services Wireless Security
    Wireless Security Consultants

    Progent offers consulting for security testing utilities including LANguard from GFI for performing a variety of automatic network testing scans to identify potential security problems. Progent has broad knowledge of security auditing tools and can show you how to understand testing reports and respond appropriately. Progent can show you how to design protection into your company processes, configure scanning applications, define and implement a secure network environment, and suggest policies to maximize the safety of your IT system. Progent's security engineers are ready to help you set up a firewall, design secure remote access to email and data, and install VPN. Progent's accredited security consultants can test the security of web-based applications and can run comprehensive information security audits of enterprise-wide security to determine your company's compliance with important industry security standards including HIPAA, PCI, and ISO 17799.

  • Small Company Professional Small Business Consulting
  • Small Office Computer Consultants Small Business Network Consultants
  • Small Offices Computer Network Consulting 24x7 Small Business Small Business Network Consulting Companies

  • Microsoft Dynamics GP ERP Network Consultant
    Online Support Dynamics GP

    Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is simple to deploy and configure, and with its segmented design you are able to license only the capability you currently require, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software support experts can show you how to deploy, configure and manage Dynamics GP 2010 as well as earlier versions of Dynamics GP/Great Plains.

  • Smartphone Synchronization Computer Tech Technology Consultancy Firm Remote PC and Smartphone

  • CCIE Certified Meraki 802.11ac Access Point Support and Help
    Meraki MR62 Access Point Online Support

    Progent's Meraki wireless AP consultants provide remote and on-premises support services to help organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi users irrespective of their mobility or computing device.

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  • Specialists SharePoint Business Connectivity Services Microsoft Expert SharePoint 2013 PerformancePoint Services Consultant Services

  • WatchGuard Firebox M-Series Firewall Security Team
    Cybersecurity Firm WatchGuard Firebox M470 Firewall

    Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.

  • Small Business Network Service Provider Winnebago County Illinois
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  • Rockford, IL Windows Security Troubleshooters
  • Support and Help Microsoft SQL Server 2005 Microsoft SQL Server 2005 IT Consulting
  • Technology Professional Email Intent Analysis ProSight Email Directory Harvest Protection Specialists
  • Technology Professional virtual application delivery Citrix FlexCast Remote Technical Support
  • Top Extended Helpdesk Outsourcing Supplemental Call Center IT Consultant
  • Winnebago County Illinois Small Business Computer Consulting Services Cisco CCIE
  • Ubuntu Linux Consult CentOS Linux Consulting Services
  • Universal Inbox Consultants Subcontractor Remote Support Network Engineer Contract
  • Urgent 5520 wireless controller IT Consultant Outsourcing wireless LAN controller
  • Urgent Referral Program for Computer Consulting Specialists Emergency Sales Assistance for Computer Consulting Remote Consulting

  • Consultant Services Azure enterprise hybrid cloud solutions
    Azure and Android integration Technology Professional

    Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and lower equipment investments. Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.

  • WatchGuard Firebox M4600 Firewall Security Certification Testing WatchGuard Firebox T-Series Firewall
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Online Consulting Wi-Fi RF Coverage Maps Consulting Services
  • Windows 7 Upgrade Services Microsoft Windows 7 Specialist
  • Windows 8.1 Storage Spaces Design Companies Specialist Windows 8.1 Upgrade

  • Computer Security Vulnerability Assessment Consult
    Network Security Evaluation Specialists

    Progent offers several security packages designed to deliver larger enterprises an impartial and comprehensive network security audit from a group of premier security engineers. All Progent's network security evaluation packages incorporate a collection of services including network scans from inside and from outside the network firewall, expert interpretation of scanned data by accredited security consultants, creation of a paper documenting the findings, plus a live high-level executive summary and a detailed live outbrief for in-house IT managers.

  • Windows Server 2008 Hyper-VI Configuration 24-7 Windows Server 2008 R2 Technology Consulting
  • Windows Server 2008 R2 Technical Support Services Windows Server 2008 Active Directory Online Support
  • Windows Server 2012 R2 Storage Spaces Online Help Windows Server 2012R2 Configuration Manager Integration Support

  • Automatic Fail-over Computer Consulting
    Fault Tolerant BGP Network Consulting

    Progent's Cisco-authorized network professionals can show you how to create an affordable, fault tolerant Internet configuration architecture that can achieve non-stop Internet connectivity through a wide range of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the most current techniques for fault tolerant Internet connectivity to create an affordable, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet access.

  • Windows, UNIX, Solaris On-site Support Microsoft Certified Partner Solaris with Windows Engineers
  • Wireless Integration Example Application Wireless Case Study

  • Lync Server 2013 Instant Messaging Consulting Services
    Microsoft Lync Server 2013 Consultant

    Progent's consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can help you to design and execute a rollout of Microsoft Lync Server that consolidates the control of IM and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to carry out an efficient migration to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the collaborative capabilities of Microsoft Office applications, and provide webinar training and ongoing technical support for Lync Server and other Microsoft technologies.

  • Wireless Security Technology Professional Engineers Security
  • Wireless Specialist Office Wireless Network Consulting

  • Professional Microsoft Windows Server 2008 R2
    Windows Server 2008 Security Troubleshooting

    Windows Server 2008 R2 features outstanding levels of speed, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective remote consulting, technical support, and education services to help you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.


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