Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in the Greater Washington DC Metro Area
||2800 Eisenhower Ave
Alexandria, Virginia 22314
|Sales Phone: 571-302-7958
Link: Alexandria, VA Network Support Services
||One Freedom Square
11951 Freedom Drive
Reston, Virginia 20190
|Sales Phone: 571-392-5565
Link: Reston, VA Network Support Services
||300 E. Lombard St
Baltimore, Maryland 21202
|Sales Phone: 571-392-5565
Link: Baltimore, MD Network Support Services
||9841 Washingtonian Blvd
Gaithersburg, Maryland 20878
|Sales Phone: 240-454-0044
Link: Rockville, MD Network Support Services
1629 K St NW
Washington, District of Columbia 20006
|Sales Phone: 202-851-2383
Link: Washington DC Network Consulting Services
Consulting and Technical Support for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most successful solutions for maintaining location-independent access to messaging, calendars, web applications, and other critical business data. Progent can provide Rockville, Maryland companies support from BlackBerry-certified consultants who can assist organizations to manage their BlackBerry deployments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the norm for businesses of any size, successful integration and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small organizations frequently turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
BlackBerry Enterprise Server Integration Help
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for integrating BlackBerry wireless devices into their messaging, collaboration, and application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, users with BlackBerry handsets have effortless access to Exchange email and to instant messaging-enabled applications through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, install, and maintain BlackBerry BES Server so that you improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting a mobile workforce.
Progent's Online BlackBerry-Qualified Technical Support is Quick and Economical
For businesses in Rockville, Maryland who need quick and affordable access to an authorized RIM BlackBerry consultant, Progent offers efficient online help from a veteran support staff who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel costs and enables specialists to solve problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned accreditations in all BlackBerry technologies and offer professional support in areas including fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a wide array of issues concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small business networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses at a minimum and, by handling problems quickly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer has support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to decide which management approach and equipment meet your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
To contact Progent about technical help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.