Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Rockville, Maryland companies the expertise of BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices across your company, define security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key management jobs ranging from smartphone setup and updates to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:
- Deploy and manage applications
- Plan smartphone, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage client configurations with BES Server's vast selection of IT policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform key procedures not supported by the less advanced BES Server Express. These procedures include:
- Set up and support BlackBerry's high-availability infrastructure based on virtualization
- Install BlackBerry smartphones wirelessly
- Establish specialized management roles
- Automatically track and report on the integrity of your system
Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Rockville, Maryland who need fast and affordable access to a qualified BlackBerry consultant, Progent offers effective remote help from a seasoned support staff who have provided IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)
Remote support eliminates travel expense and enables specialists to resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields such as fixing synchronization issues, setting up BlackBerry BES Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs at a minimum and, by solving problems promptly, improves the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.