Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile access to messaging, scheduling, web applications, and other critical business information. Progent can provide Rockville, Maryland companies support from BlackBerry-premier consultants who can help organizations to manage their BlackBerry deployments or transition efficiently to a current mobile solution.
As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has become more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often resort to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information system.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to monitor and control BlackBerry devices across your business, define security policies that make sense for your company, customize mobile applications, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
Integration Support Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large groups of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Exchange, Domino, or Groupwise clients to send and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry BES Server also simplifies a broad variety of key administrative tasks that span from smartphone deployment and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to do routine tasks like:
- Deploy and manage applications
- Plan smartphone, application, and IT policy updates
- Update BlackBerry smartphone software remotely
- Manage user and group settings with BlackBerry's extensive library of policies
Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BlackBerry's high-availability infrastructure based on virtual servers
- Install BlackBerry smartphones remotely
- Establish custom administration roles
- Automatically track and report on the overall health of your BlackBerry system
Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For companies in Rockville, Maryland who require fast and economical help from a qualified BlackBerry support expert, Progent delivers effective online help from a veteran support team who have delivered network solutions to organizations in each state in the country. (See Progent's client testimonials.)
Remote support eliminates travel costs and allows consultants to fix problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a secure, fault-tolerant system architecture for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, handset detection, messaging consistency, web browsing, wireless connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses low and, by solving issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements assessment, solution design, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which administration approach and equipment match your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry expert can assist you to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to ask Progent about consulting help for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.