Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based programs, and other vital business data. Progent offers Rockville, Maryland companies the expertise of BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the complexity of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for businesses regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small businesses an affordable solution for incorporating BlackBerry technology productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices across your company, define security policies that are right for your business, customize mobile applications, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and safely.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
(202) 851-2383 Washington Network Support Services


Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, IBM Lotus Domino, or Groupwise users to transmit and receive emails that are encrypted during wireless transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key management jobs ranging from smartphone setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Configuration Support

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, program, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform key procedures not supported by the less advanced BES Server Express. These procedures include:

  • Set up and support BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones wirelessly
  • Establish specialized management roles
  • Automatically track and report on the integrity of your system

Progent's Online BlackBerry-premier Consulting Services is Quick and Affordable
For businesses in Rockville, Maryland who need fast and affordable access to a qualified BlackBerry consultant, Progent offers effective remote help from a seasoned support staff who have provided IT solutions to companies in each state in the United States. (See Progent's customer testimonials.)

Remote support eliminates travel expense and enables specialists to resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields such as fixing synchronization issues, setting up BlackBerry BES Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned experts can also assist you to troubleshoot a wide range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small business IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs at a minimum and, by solving problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a wireless environment that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and hardware products match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning options for software editions, server hardware and mass storage, network topology, and application set up.

To optimize network protection, Progent's BlackBerry expert can help you to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business benefits of upgrading to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.

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    Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining email systems for clients in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, service continuity, easy access for remote and mobile users, efficient management tools, and productive integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2000. Progent can also assist small or medium companies to migrate to Exchange 2016 Server or MS Exchange 2013.

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    Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.

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    Progent's Microsoft consultants can provide in-depth expertise in implementing, using and debugging all versions of Project Server and can deliver a wide range of affordable online support services following proven best practices to help businesses of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system design, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized online training classes.

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    Progentís certified experts offer small and medium size companies enterprise-grade consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. System Center Configuration Manager 2007 is the new name for the change management solution previously known as SMS Server. Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 including full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for automated OS and application installation, security patch administration, application metering, and software license reconciliation. Progent's consultants can also help your company to migrate smoothly from SMS Server to System Center Configuration Manager.

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