Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were once among the most successful products for achieving mobile access to email, scheduling, web applications, and other critical business data. Progent offers Rockville, Maryland companies the services of BlackBerry-premier experts who can help organizations to manage existing BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small organizations often resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to plan, manage, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating BlackBerry technology seamlessly into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize mobile applications, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Integration Expertise for BlackBerry Enterprise Server
RIM's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool allows Exchange Server, Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a broad selection of crucial management tasks that span from BlackBerry setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-premier engineers can assist you to utilize BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan device, program, and policy updates
  • Upgrade BlackBerry device firmware remotely
  • Manage user and group settings with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also help you to utilize BlackBerry Enterprise Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Set up and manage BlackBerry's high-availability architecture based on virtual servers
  • Install BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the health of your BlackBerry solution

Progent's Online BlackBerry-certified Consulting Services is Quick and Economical
For companies in Rockville, Maryland who need fast and affordable access to a certified RIM BlackBerry support professional, Progent provides efficient remote help from a seasoned support staff who have provided IT solutions to companies in every state in the country. (Refer to Progent's client testimonials.)

Online support eliminates travel expense and lets engineers fix technical issues rapidly, so you reduce wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer expert help in areas including resolving synchronization problems, configuring BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, system design, installation planning and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to create a mobile wireless environment that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and physical components meet your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software versions, processors and mass storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to ask Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.