For businesses of all sizes in Rockville Maryland, Progent can provide convenient, fast, and economical access to CCIE-Premier engineers. Cisco CCIEs are world-class networking professionals who achieve this elite recognition by completing rigorous testing administered by Cisco. CCIEs can tackle the most complex problems surrounding network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists operate directly with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS utilities and developing workarounds or obtaining software updates to fix problems. A Cisco-qualified CCIE knows how to pinpoint the cause of computer network problems stemming from hardware or applications.

Progent offers fast and affordable remote contact with a CCIE expert so you can get high-level assistance for complex network issues that are impacting your business but are outside the scope of your local network support resources. Progent's Cisco CCIE-Premier network experts can examine your system using state-of-the-art remote connectivity utilities in order to provide rapid and efficient analysis and resolution of serious network issues.

Progent's CCIE Support Services
Most CCIEs are employed by big enterprises or nationwide ISPs, and consequently their help is not readily available to smaller organizations. Progent is one of the few support providers to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers fast contact with a CCIE remotely so you can get timely help for complex network issues that are hurting business productivity. To learn how to contact a Progent CCIE for immediate help with your network, visit online network troubleshooting.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Progent has one of the biggest teams of Cisco-certified CCIE consultants of any independent support company in the U.S. As a result, Progent can provide world-class skill in finding networking solutions based on Cisco products. Because Progent is also a Microsoft Certified Partner and provides professional application help for a wide range of business applications, Progent can help you achieve comprehensive IT solutions that optimize the business value of your network.

CCIEs are an exceptional value because their depth of experience enables them to resolve the most complex problems quickly. In common cases, less qualified consultants can spend many hours or days wrestling with a task that a certified CCIE can solve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco technologies, but have a variety of recognized technical certifications such as Microsoft MCSE, and an important network protection credential such as CISSP or CISA. This allows Progent to provide end-to-end services that address a broad range of IT products without requiring needless expenses and delays managing multiple specialists.

To learn more details concerning Progent's professional support for Cisco network infrastructure, choose a topic:

Additional Consulting Expertise Offered by Progent
Besides Cisco products and technology, Progent's consultants offer advanced support for other important areas of information systems, making it possible for Progent's experts to provide full-featured IT solutions for organizations of any size. A sampling core disciplines where Progent's IT consultants can deliver high-level expertise are: By providing an efficient centralized resource for network generalists and specialists, Progent is able to deliver timely, inexpensive, and thorough information technology solutions that meet the specific requirements of businesses in Rockville Maryland.



An index of content::

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    Dynamics GP/Great Plains 2010 financial software is a full-featured business management platform that integrates data and operations throughout your business, interfaces easily with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP 2010.

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    Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier network consulting professionals. With Progent's economically priced network support programs, small businesses can choose a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and productivity.

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    Progent's Sun Solaris family support services offer small businesses and software developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise provides you with a convenient single source to help you create and maintain a protected and robust cross-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Jabber consultants offer online or onsite support to help businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up building a cohesive Jabber collaboration solution such as Cisco network devices and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.

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    Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.

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    Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent include ROI analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.

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  • Cisco IT Consulting Firm Rockville-Bethesda, MD
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  • Virtual Server Private Cloud Hosting Specialists
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    Progentís private cloud hosting service allows small and midsize businesses to run key applications like SQL and Exchange from a secure Tier III data center on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progentís private cloud hosting service to eliminate major investments in the purchase, upkeep, and operation of network hardware and facilities while achieving world-class levels of network reliability and security.

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  • Microsoft Certified Co-managed Heldesk Remote Troubleshooting
    Supplemental Support Desk IT Consultants

    Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of remote desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging issues.

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  • Top Ranked ISA Server 2006 Support and Integration
    Engineer ISA 2006

    Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft-certified ISA Server experts can help you design, cost-justify, pilot, install, configure and manage the any edition of ISA Server on your network.

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    24-Hour Network Consulting Microsoft LCS Server Instant Messaging

    Microsoft Communications Server provides IM and presence in a scalable, world-class solution featuring enhanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for careful planning and thought before roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the advantages of Office Communications Server across your entire organization.

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  • Windows Server 2008 Security On-site Support
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    Windows Server 2008 is a major step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer an improved platform for web publishing. Progent can help your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security services.

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure effective test systems, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.

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