For fast online help with data security issues, companies in Rockville Maryland can find expert troubleshooting from Progent's security engineers. Progent's online service staff is available to offer efficient and low-cost help with security crises that threaten the productivity of your network. Progent's accredited security consultants are premier to support environments powered by Microsoft, Linux, macOS and OS X, Sun Solaris, and popular versions of UNIX. Progent's broad array of services encompasses firewall configuration, email filtering and encryption, secure network architecture, and business continuity preparedness. Progent's support staff has earned the industry's most advanced security credentials including Certified Information Security Manager and Information System Security Architecture Professional.

Progent offers remote security support on a by-the-minute basis with no minimum minutes and no additional fees for setup or after hours service. By charging per minute and by delivering world-class help, Progent's billing policy keeps costs low and eliminates situations where quick fixes entail big expenses.

Our System Has Been Attacked: What Should We Do Now?
Network Security Consulting FirmIf you are now fighting a security emergency, go to Progent's Emergency Online Technical Support to see how to receive fast help. Progent maintains a pool of veteran network security experts who offer remote and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future exploits.

For companies that have prepared beforehand for a security breech, the step-by-step incident response procedure outlined by GIAC is Progent's approved method of reacting to a serious security penetration.

Introduction to Security Support Services
Managing data security and planning for restoring critical data and functions after a security breach requires an on-going program that entails an array of technologies and procedures. Progent's security professionals can support your business at any level in your efforts to protect your information system, ranging from security assessments to designing a comprehensive security plan. Key technologies covered by Progent's experts include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.

Designing and Implementing Secure Environments
Every organization ought to develop a carefully thought out security strategy that includes both preventive and reactive elements. The proactive strategy is a set of steps that helps to minimize security gaps. The post-attack plan defines procedures to assist IT personnel to inventory the damage resulting from an attack, repair the damage, record the experience, and revive network functions as quickly as feasible. Progent can show you how to build protection into your business processes. Progent can install scanning software, create and build a safe IT infrastructure, and recommend procedures and policies to enhance the protection of your network. Progent's security experts are ready to help you to configure a firewall, deploy protected online and mobile connectivity to email and information, and install an effective virtual private network.

If you are looking for an economical option for outsourcing your network security management, Progent's 24x7 Network Support Services feature continual online server tracking and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that are compliant with government and industry data security standards. (Learn about Progent's Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

System Recovery and Security Forensics
Progent offers expertise in restoring networks and servers that have been compromised, are suspect, or have failed following a security penetration. Progent can help determine the losses caused by the breach, return your company to ordinary functions, and retrieve data lost owing to the breach. Progent's security engineers can also perform a thorough failure analysis by going over activity logs and using other proven forensics tools. Progent's experience with security consulting reduces your downtime and permits Progent to recommend efficient strategies to avoid or contain new assaults.

Ransomware Removal and Recovery Services
Progent can provide the services of proven ransomware recovery consultants with the knowledge to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. To learn more, visit ransomware cleanup and recovery services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight line of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior analysis technology to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Find out more about ProSight DPS Managed Backup.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's security consultants can provide unique consulting support in key facets of IT protection including:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security auditing utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of automatic network tests to identify potential security gaps. Progent has extensive experience with scanning utilities and can help your company to analyze audit reports and react efficiently. Progent's security engineers also offer web application testing and can perform expert assessments of corporate-wide security to determine your organization's compliance with key worldwide security standards including FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security including stationary wireless appliances as well as portable devices. Read more details about Progent's Information Risk Audits and Security Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide world-class technical services for Cisco's complete family of security and Virtual Private Network (VPN) products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst family switches. Read the details about Cisco Security, Virtual Private Network and Wireless Help.

Additional Firewall and Virtual Private Network Consulting Services
In addition to being expert in a broad array of protection technologies from Microsoft and Cisco, Progent offers organizations of all sizes advanced engineering services for security products from other important firewall and VPN suppliers. Progent's engineers can provide:

Stealth Intrusion Checking Services
Unannounced penetration testing is a key technique for allowing companies to find out how exposed their IT environments are to potential threats by showing how effectively network security processes and mechanisms stand up against planned but unannounced penetration efforts launched by seasoned security specialists using advanced hacking techniques. Get additional information concerning Progent's Penetration Testing Services.

CISM Security Consulting Expertise
Certified Information Security Manager Consultants for Rockville MarylandCertified Information Security Manager identifies the fundamental skills and worldwide benchmarks of service that information technology security professionals are expected to master. It offers executive management the assurance that those who have earned their certification possess the background and skill to provide effective security administration and consulting services. Progent can offer a CISM expert to assist your enterprise in critical security areas including information security governance, vulnerability management, information protection program management, and crisis handling support.

Read more information concerning Progent's CISM Security Support Services.

CISSP Security Support Services
CISSP Premier System Security Engineers for Rockville MarylandProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP accreditation through demonstrated professional work, rigorous study, and exhaustive examination. CISSP Certification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management practices, security design and test systems, connection permission methodology, software development security, business processes security, physical security, encryption, communications, network security, and business continuity planning.

Read the details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Rockville MarylandProgent's ISSAP Premier cybersecurity experts have been awarded ISSAP status after rigorous examination and extensive hands-on work with information security architecture. ISSAP consultants possess in-depth understanding of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.

Read the details about Progent's ISSAP Certified Protected System Infrastructure Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering theory and processes in system development, evaluate system security designs based on security engineering leading practices, create viable system designs that include compliant security mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor Engineers for Rockville MarylandThe CISA credential is a prestigious achievement that indicates mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security consultant able to assist businesses in the fields of information systems audit services, IT governance, systems and architecture planned useful life, IT service delivery, protecting information resources, and business continuity planning.

Learn more information about Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC-certified Network Risk Mitigation Experts
CRISC-certified Network Risk Engineers for Rockville MarylandThe CRISC certification program was initiated by ISACA to validate a consultant's skills to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and execute a business continuity strategy based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget. Progent's risk management services are a good fit the support available from Progent's CISA-Certified consultants for impartially assessing your IT control mechanisms and with the expertise of Progent's CISM-certified support professionals for designing company-wide security policies and procedures.

Get more details about Progent's CRISC-certified Risk Management Support.

GIAC (Global Information Assurance Certification) Support Services
Network Security Consultants with Global Information Assurance Certification for Rockville MarylandGIAC was established in 1999 to validate the skill of network security engineers. GIAC's goal is to assure that a certified security consultant possesses the skills appropriate to provide services in important areas of system, data, and application software security. GIAC certifications are acknowledged by companies and institutions all over the world including U.S. National Security Agency. Progent offers the help of certified professionals for any of the network security capabilities addressed within GIAC certification programs including assessing security systems, incident response, intrusion detection, web application security, and SIEM solutions.

Find out more information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your organization is situated in Rockville Maryland and you're looking for network security support services, phone Progent at 800-993-9400 or go to Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
517-302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
667-771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
571-392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
240-454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
202-851-2383 Washington Network Support Services

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    Progent's Microsoft-certified consultants provide technical support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, administration, and support services for Exchange 2003 Server include system design, installation, project management, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.

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    Progent is hiring a range of on-staff workers such as solutions-driven MCSEs; connectivity experts who have Cisco CCDP or CCIE credentials; and consultants for advanced system architecture with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery planning, data preservation, and VMware technology. Progent is also seeking workstation support technicians, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also looking for experienced managers who can operate efficiently in our high-growth, virtual office model. Progent works with independent professionals with in-depth expertise and hands-on background in important information technology areas outside our primary service focus. Progent's Experts Team hires independent consultants who offer advice and development services for line-of-business solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer world-class skills in areas such as telecom, web site development, Electronic Data Interchange, eCommerce, or database management. Independent consultants premier by us coordinate with our in-house consultants to deliver comprehensive solutions for small business networks.

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    Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and safer AD implementation. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with government and industry security requirements, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability.

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    Cisco's network security and offsite connection technology for small companies provide a complete range of easy-to-administer security products to help safeguard your local and remote information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your company goals.

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    For desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that improves the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, user devices, and peripherals; upgrade your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to best practices to maintain your XenDesktop solution effectively.

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    Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.

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    If your company network combines Linux technology platforms with MS Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high availability, enhanced throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration assistance services feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical help and repair, in-person technical support, and Help Desk support.

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local service firms who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support reports transmitted by each consultant to every customer. The discipline of detailing and archiving service records allows more efficient support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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