Fast and Affordable Remote Support for Rockville Maryland Information Networks
Fast Online Technical Support for Rockville SystemsFor organizations in Rockville Maryland, Progent provides remote technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have provided remote support to companies in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also offers the expertise of Cisco CCIE-certified network specialists to handle challenging networking issues, plus the assistance of CISSP-certified cybersecurity experts to help with advanced security design and diagnostic jobs.

Progent's online technical support experts provide excellent value due to the fact that they possess the real-world background and have access to the sophisticated technology necessary to resolve most network issues rapidly. Efficient support reduces immediate costs because service calls accumulate fewer chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your office. Your organization benefits additionally with incidental expenses by reducing or avoiding network outages and associated costs due to business discontinuity, disgruntled clients, unproductive employees, and de-focused executives. Progent's extensive remote consulting know-how is especially valuable in environments that are dependent on public clouds for vital network infrastructure or software like Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an option.

Progent's billing model for online help is structured to leverage your IT service dollar. Progent bills on a per-minute basis for telephone-based consulting, so you owe exclusively for the services that you actually get. In contrast to typical remote support organizations, Progent asks for no initialization charge or minimum fees. Progent's one-minute billing unit and clean model for pricing save you from scenarios where speedy. minor repairs manage to turn into major invoices. Progent's skill at disposing of problems quickly means you spends less cash.

Progent's Remote Consulting and Troubleshooting Services
Over the years, Progent has refined an arsenal of customized technologies and field-tested methodologies that permit the maximum level of efficiency for online consulting and troubleshooting for information networks of any size. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity allows the engineers of Progent's online support team to interface to your system without compromising system security.

Progent's powerful customer support reporting system stores comprehensive documentation describing all service that Progent's customers have been provided. Progent's team service personnel have access to the details of support rendered to each Progent client by every Progent engineer. This database of problems and solutions is organized as a readily accessible support knowledge base that permits Progent's online technical professionals to share their knowledge company-wide to make sure that the value of Progent's technical support improves daily. Progent's advanced accreditations and working associations with key vendors including Cisco and Microsoft open up other vast technical databases and allow quick access to vendors' internal engineering staff so Progent's remote consulting experts can determine optimal resolutions quickly.

Online technical services offered by Progent to customers in Rockville Maryland include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a family of affordable, flat-rate managed services designed to enable small and medium-size businesses to utilize the same advanced technology deployed by many of the industry's top corporations. Progent's ProSight line of outsourced network management services covers all key facets of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the complete malware attack progression including blocking, identification, containment, cleanup, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that require critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so all potential issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security standards, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and higher availability. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help assess your organization's ability either to stop or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery system that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT projects. Progent's charges for longer-term consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these special areas of computer technology enables customers to execute critical initiatives economically and on time. Progent's project-based online engineering services include:

  • Call Center Services
    Progent's Help Desk service options for organizations with networks based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex issues.

    Progent's Help Desk consulting support can support you in establishing an effective new Help Desk Call Center or revamping your established one, evaluating or modifying Help Desk Call Center software to meet the special needs of your company, or adding occasional online personnel to reinforce your internal Help Desk Call Center resources to deal with high-demand situations such as software migrations, major updates, or installing brand new business software.

    Progent's Call Center team of seasoned network consultants gives your workers in Rockville Maryland immediate access to an efficient technical support group with substantial experience offering phone help and online diagnostics for IT systems based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Call Center recognition as a solid contributor to business efficiency, and Progent's goal is to fix instead of merely annotate IT problems.

  • Applications Support: Education, Customization, and Integration
    Progent's Applications Experts staff provides phone-based and in-depth engineering support and education in specific application areas including ERP, MRP, customizing accounting packages, and CRM. Progent also can deliver consulting, programming, and training for Microsoft applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more about Progent's expertise, customization, and education services, visit Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers companies in Rockville Maryland remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to suit your business so that your computer support is proactive and automated. By uncovering potential issues before they grow into crashes, proactive monitoring can ward off inconvenient and costly network crises. Progent can also assist with server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or networks that incorporate multiple operating systems.
How Your Rockville Company Can Contact Progent's Remote Service Professionals
To contact Progent about emergency online support with Windows, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or see Contact Progent. For businesses and new ventures in Rockville Maryland, Progent's phone-based network support engineers are ready to provide professional and affordable system help the moment your company requires it. More than a decade of offering online tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting skills and to refine online access technology to fix network problems rapidly while avoiding the expense and lost time that comes with on-site support calls.

Even if your Rockville office works with a regular freelance consultant or maintains a full time IT staff that know how to deal with common network problems, Progentís Microsoft certified consultants can offer a convenient and transparent remote expansion of your on-site resources for situations when your regular IT support personnel either lack the bandwidth or the expertise to solve unexpected system crises or especially challenging integration problems.

Details of Progent's Online Computer Services for Rockville Maryland
Progent's phone help, remote repair, system security consulting, and system management services offer businesses in Rockville Maryland unparalleled leverage for your IT investment. Whether you need occasional telephone support and remote troubleshooting or full-time Help Desk call center support and system management, Progent's professionals can deliver your organization enterprise-level IT support while allowing you to eliminate the cost and administration overhead of running a full-service in-house IT organization. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of IT experience, refined support tools, and understanding of enterprise networking allow businesses to avoid the pitfalls associated with excessive reliance on smaller consulting firms, individual freelance consultants, or over-stretched internal resources.

Progent adds value by offering:

How Does My Business Begin Getting Online Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

An index of content::

  • 24-7 MS Office Communications Server 2007 Technology Professional Microsoft Video Conferencing Outsourcing

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    Microsoft Experts Windows 2012 R2 Cluster Shared Volumes Online Help

    Progent's certified failover clustering experts can help you to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help you to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and show you how to centralize the administration of clustered servers.

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  • 64-bit Computing Professionals 64-bit Computing Consulting
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  • Information Technology Consulting Citrix XenServer Security
    IT Services ProSight ESP Endpoint Protection

    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware.

  • 800 ISR Router Configuration Information Technology Consulting ISR Routers
  • After Hours Exchange 2007 Edge Server Support Microsoft Exchange Engineer
  • After Hours Windows 7 Upgrade Configuration Troubleshooting Microsoft Windows 7
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  • Auditor Check Point Firewalls Check Point 15000 Firewalls Network Security Test
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  • CISA Certified Security Audit Professional CISA Cybersecurity Audit Services

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    Progentís Microsoft-certified consultants can assist you to update your servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit processing, plan an efficient migration process that reduces business disruptions, and offer inexpensive, professional remote help to aid your company to install 64-bit operating systems and applications on your existing hardware.

  • CISM Certified Cybersecurity Consultancy Professionals Certified Cybersecurity Management

  • Windows Server 2016 Hybrid Information Technology Consulting
    Windows Server 2016 and SCVMM Technical Consultant

    Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum witness.

  • CISSP-ISSEP Cybersecurity Consult CISSP Certified Security Systems Engineer Engineer
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  • Certified Microsoft Partner Network Architect Top Quality Microsoft Certified Partner Online Support Services
  • Cisco NSS2000 Network Storage Systems IT Consultants Cisco NSS3000 Specialists
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  • Barracuda Backup and VMware Information Technology Consulting
    Barracuda Backup Integration Computer Consulting

    Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to design, configure, operate and troubleshoot a BDR solution built on Barracuda technology.

  • Cisco Virtual Private Network Configuration 24-7 VPN Online Technical Support
  • Citrix OpenCloud Access Engineer Citrix NetScaler Help and Support
  • Citrix Virtualization Consulting Consulting Citrix Virtual Server
  • Computer Consultant 64-bit Upgrade 64-bit Migration Professional
  • Computer Consulting SQL Server Analysis Services SQL Server 2014 Capacity Planning Remote Consulting
  • Computer Consulting Teleworker Collaboration Work from Home Collaboration Support
  • Consultant Dynamics GP Web Services Microsoft Dynamics Reporting
  • Consultant Windows 10 Microsoft Windows 10 Assessment and Deployment Kit Consulting
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  • Windows 8.1 BitLocker Small Business IT Support
    Top Ranked Microsoft Certified Partner Microsoft Windows 8.1 Migration Remote Troubleshooting

    Windows 8.1 is engineered to power computers ranging from smart phones and slates to power-user desktops. An abundance of innovative features, such as its touchscreen support and iconic tile GUI, offer a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Microsoft Windows 8.1 and make sure you gain maximum competitive advantage from the product's various technical enhancements.

  • Contract Macintosh Consultants Telecommuting Jobs Contract Microsoft MCSE Freelancing Jobs
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  • Database Applications Professional Largest RDBMS Information Technology Consulting
  • Developer Firm Amazon MWS programming 24-7 Amazon MWS development Programmer
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  • Consultants SCOM 2012 Application Monitoring
    SCOM 2012 Fabric Monitoring Outsourcing

    Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate critical issues detected by SCOM 2012.

  • Business Computer Server Companies Rockville
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  • Security Group Penetration Testing
    24/7 Security Penetration Testing Security Auditor

    Stealth penetration checking is a key component of any comprehensive IT system security plan. Progentís security professionals can run thorough intrusion tests without the knowledge of your company's internal network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log analysis are correctly configured and consistently monitored.

  • Engineer Email Anti-fraud Intelligence 24/7 Consultants ProSight Email Guard Spam and Virus Filtering Service
  • Enterprise Services Project Methodology Service Provider Developing Phase: Pilots Guru
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  • Rockville-Gaithersburg Small Business Network Consulting
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  • Rockville-North Bethesda Administration
  • Help and Support Wireless Security Small Business WiFi Remote Support Services
  • ISA 2004 Standard Edition Server Integration Microsoft Proxy Server Remote Troubleshooting

  • Consultants UNIX, Windows
    Solaris with Windows Specialists

    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • IT Consulting SQL Server Configuration Manager Professionals SQL Server 2012 AlwaysOn Failover Cluster
  • IT Staff Augmentation for IT Support Organizations IT Staff Temps for Computer Support Organizations Rockville, MD
  • Integration Support Apple macOS and OS X Apple Mac Outsourcing
  • Largest Consulting Wi-Fi RF Spectrum Analysis for Wi-Fi Wi-Fi Site Survey Support and Integration
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  • MRTG IT Consultant MRTG On-site Support
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  • Meraki MR34 Access Point Help and Support Consulting Services Meraki 802.11ac Access Point
  • Microsoft Active Directory Consultant 24/7 Consulting Services Microsoft AD
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  • Integration Windows 7 Help Desk
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    Progent's Microsoft certified engineers offers offsite and on-premises support services to assist you to administer, support, and repair computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, disaster recovery, remote connectivity, mobile device integration, Wi-Fi network design, and 24x7 network monitoring.

  • Microsoft Exchange 2016 Computer Consultancy Services Computer Support Microsoft Exchange Server 2007 Rockville-North Bethesda, MD
  • Urgent Rockville-Gaithersburg Computer Support Company
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  • Windows Server Hyper-V 2016 Failover Clusters Support Outsourcing
    Network Engineer Hyper-V 2016 Containers

    Windows Hyper-V 2016 incorporates key technologies first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.

  • Microsoft Exchange Server 2010 Migration Information Technology Consulting Microsoft Exchange Server 2010 Evaluation IT Services
  • Microsoft Office 2003 Consulting Service Firm 24x7 Microsoft Office IT Consulting Group
  • Microsoft Office SharePoint Server 2010 Online Technical Support Microsoft Certified Expert Network Consulting Office SharePoint Server 2010
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  • Microsoft and Cisco Authorized Expert Computer Consultancy Services Rockville
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  • Microsoft and Cisco Service Reporting Technical Consultant Services Documentation Online Support
  • Navision Information Technology Consulting ERP Programming
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  • Network Consultant Offsite Workforce Data Protection Computer Consulting Offsite Workers Data Protection

  • Intune Company Portal Outsourcing
    MCSE Expert Certified Intune Company Portal Professional

    Progent's Microsoft-certified Intune consultants can help you to understand the strategic case for utilizing Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to configure security and compliance policies, plan and deploy test environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune solution.

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  • Rockville-Montgomery County Technical Support Organizations
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  • Office 365 Portal Online Support Urgent Integration Support Office 365 AD Connect
  • IT Service Providers Rockville, Maryland
  • Offsite Managed Data Backup/Recovery Services Support Services Information Technology Consulting ProSight Managed Cloud Backup Services
  • Offsite Workforce Consultants near Rockville - Cloud Integration Technology Consulting and Support Services Rockville At Home Workforce Rockville Consulting and Support Services - Cloud Integration Technology Consultants Rockville-Germantown, Maryland

  • Immediate Excel Power View Outsourced Programming
    Excel 3D Map Designer

    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a wide range of online services to assist your organization to design, program, test, deploy, manage, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to move your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Office Excel. Progent offers on-demand support to organizations looking for a quick solution to a specific problem related to Excel and Progent can also provide full project management services for upgrading or creating mission-critical applications built on Excel. Progent's cost-effective webinar training for Excel can be customized to meet the needs of individual users or teams.

  • Offsite Workforce Consulting - Rockville - IP Voice Solutions Assistance Rockville Maryland Rockville Teleworkers IP Voice Technology Assistance Rockville-Fredrick, Maryland

  • SharePoint Server Help and Support
    SharePoint Remote Technical Support

    Progentís Microsoft-certified consultants offer businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a common spot for your employees or customers to connect to, organize, distribute and manipulate relevant data, files, and software and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the information theyíve developed in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can help your organization to manage your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with information security requirements, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats.

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    7900 Series IP Phone IT Services

    Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including reduced capital costs, reductions in operational expense, better management focus, enterprise-class protection, greater fault tolerance, and business continuity.

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  • Virtualization Consulting
    Virtual Server Technology Consultant Services

    By using virtual server technology, businesses are able to operate multiple virtual servers on a single physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server segmentation, but without the expense associated with purchasing extra server equipment. Virtualization is also the enabling technology behind private clouds, which offer important advantages including lowering the costs of capital equipment, facilities, and administration while improving data security, network reliability, and recoverability. Other important server management technologies are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you in all areas of server consolidation and management to allow your business to cut costs and conserve time.

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  • Microsoft Certified Partner Forefront Threat Management Gateway IT Consultants
    Biggest Forefront TMG 2010 Engineer

    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and provides a centrally managed web gateway that delivers a one-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows customized reporting generated by SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to plan and carry out pilot and production deployments; interface Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server.

  • Server and Desktop Monitoring and Reporting Technical Support Remote Server Management Remote Support
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  • Support Services Exchange Server 2016 Upgrade Immediate Microsoft Exchange Server 2016 Upgrade Planning Consultant Services

  • Professionals Voice Over IP
    Cisco VoIP Phones and IM Technology Consulting

    Progent's Cisco IP phone and video IP phone experts can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

  • Support and Help Cisco ASA Firewall URL Filtering Cisco Firewall Integration On-site Support
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  • Microsoft Software Update Services On-site Technical Support
    Windows Server Update Services Technology Professional

    Microsoft Windows SUS enables information technology managers to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Software Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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  • Time Machine Backup Consultant Mac Backup Consultancy
  • Top Azure and SQL Server integration Engineers 24-7 Reports Microsoft Azure Virtual Machines
  • Top Ranked Engineer Office 365 Portal 24 Hour Office 365 hybrid solutions for Exchange Consultants
  • Top SMS Server 2003 Migration Remote Consulting After Hours Consulting Microsoft SMS Server
  • Tracking Service Costs Support and Help Computer Consultant Services Documentation

  • Professionals Remote Network Support
    Remote Network Support Consultant Services

    For medium-size businesses looking for IT support, Progent can deliver a variety of options such as local service, remote support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staffing, business relocation services, application development, and expert consultation. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert on-premises support for fixing technical problems rapidly and economically.

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  • Microsoft Exchange 2003 Upgrade Integration Services
    Urgent Exchange 2003 Server Migration

    Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

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  • VMware Site Recovery Manager Testing Services Professional VMware Site Recovery Manager and NetApp
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  • VMware vCenter Orchestrator Consulting Services Top Quality VMware Cross vCenter NSX Consultant
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  • Microsoft Exchange 2010 Migration Technology Professional
    Exchange Migration Consulting Services

    Progent's Microsoft-certified consultants can provide affordable online and onsite help to carry out your migration to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded email environment, educate your network support team and users to get them ramped up rapidly on Exchange Server 2010, and offer ongoing management consulting and technical help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.

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  • Microsoft Certified Partner Exchange 2016 Upgrade Planning Online Technical Support
    Exchange 2016 Upgrade Support Outsourcing

    Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Windows 8.1 Work Folders Online Support Microsoft Windows Consultancy
  • Windows Failover Cluster Online Technical Support 24-7 IT Consultant Windows Failover Cluster
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  • Remote Support Jobs Virtual Office Microsoft Certified
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    Progent's work environment will allow you to become a better professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent makes good on this commitment by attracting the top consulting experts for you to operate with, providing an advanced system architecture, using proprietary software utilities to enable the highest level of service, and by optimizing proven business structures for finding and retaining customers.

  • Windows Server 2012 R2 Failover Cluster Consultant Microsoft Windows Server Failover Cluster Remote Technical Support
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  • Windows SharePoint Services Integration Services Top Rated Specialist Windows SharePoint Services

  • Top Rated SQL Server 2019 Cybersecurity IT Consultant
    SQL Server 2019 and Kubernetes Support Services

    Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in system planning and deployment, application development, SQL Server management, and network security.

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  • Email Virus Signature Professionals
    ProSight Email Encryption Consulting

    Progent's ProSight Email Guard uses the technology of top information security vendors to provide centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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