UNIX, Linux, Solaris, and Apple Mac OS X Remote Support for
Rockville Enterprise Information Network Infrastructure
For small and midsize companies in Rockville Maryland, Progent provides technical support for computer systems powered by UNIX or Linux or for environments that include a mix of UNIX-family systems and Microsoft technology. Progent has provided online troubleshooting to companies in all 50 states in the United States. (Refer to Progent's customer testimonials). Progent also offers the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the services of CISSP and CISM-accredited security engineers to help with advanced security design and business continuity planning.
Progent's remote support engineers offer excellent value because they are equipped with the real-world background and the sophisticated tools to solve most network issues rapidly. This reduces direct expenses since service calls accumulate fewer chargeable consulting minutes. Remote support also avoids the cost of dispatching an engineer to your site. Your company saves additionally with incidental expenses by reducing or eliminating system outages and associated costs due to business disruption, upset customers and vendors, unproductive employees, and distracted management.
Progent's pricing policy for online help is designed to maximize the impact of your IT service dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are charged just for the services that you actually get. Unlike typical remote support companies, Progent asks for no startup charge or minimum job duration. Progent's per-minute billing unit and simple policy for billing prevent situations where fast fixes somehow end up as substantial tabs. Progent's skill at dealing with problems quickly results in your business conserving cash.
Progent's Online Technical Support Tools
Over time, Progent has developed a set of optimized tools and field-tested processes that ensure the highest level of effectiveness for remote help and repair for small company information systems. Progent offers secure VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology enables the consultants of Progent's Technical Response Center to link to your company's computer system remotely without breaching corporate security.
Progent's sophisticated service reporting system stores extensive documentation of all service that Progent's clients have received. Progent's team engineers have the benefit of the records of assistance rendered to every client by every engineer. This archive of trouble tickets and solutions is organized as a readily exploitable internal knowledge base that allows Progent's online technical experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's high-level accreditations and working relationships with important technology companies such as Cisco and Microsoft make available additional massive support databases and allow priority response from vendors' internal support staff with the result that Progent's online service specialists can arrive at the best solutions promptly.
Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's remote support in Rockville Maryland or to learn additional information about Progent's online support programs, contact Progent at
Phone-based Support Services Offered Progent
Progent's phone-based technical service engineers offer certified skills in a comprehensive array of disciplines. This broad range of technical skills allows Progent's consultants to address practically any problem that may occur in a small or midsize company network. Certificates earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Professional.
To help clients with multi-OS networks, Progent also provides the skills of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.
Phone-based technical support services Offered by Progent to customers in Rockville include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X online support services cover a broad array of information technology such as network infrastructure, messaging solutions, network and process security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server economization and easy administration, and migration from older systems to current Windows or Linux-based solutions. Progent's team-oriented methodology for solving technical problems promotes fast escalation, when required, to consultants with task-relevant experience to handle complex situations. This expedites solutions of critical problems, minimizes network downtime, and cuts support costs.Progent's UNIX/Linux support engineers can provide emergency online assistance for diagnosing anomalies within UNIX, Linux, or Solaris systems powered by leading versions of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for network professionals, and certifies an individual's networking skills at the master level. Cisco CCIEs know how to deal with even the most intractable issues encountered in network infrastructure design, deployment, administration, security, and troubleshooting. Cisco qualified CCIEs work with the highest priority with Cisco's internal product support engineers in isolating anomalies with IOS network management utilities and coming up with workarounds or locating program patches. Cisco CCIEs represent an excellent cost-effectiveness because their deep expertise permits them to resolve even the most complex problems quickly. In many cases, less seasoned service providers can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes.
Few consulting firms make Cisco-qualified CCIEs accessible to help small and mid-size companies. Progent can provide quick telephone access to a CCIE so you can receive urgent help for severe network problems that are hurting worker efficiency but are outside the scope of your ordinary network service resources. Progent's CCIE support experts can tie into your network by means of sophisticated remote support tools to perform fast, secure, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's top-selling selection of infrastructure products including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network (VPN) solutions.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert remote support professionals offer network troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of support professionals who can assist you with a wide variety of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
MS Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid deployment expertise,
SharePoint Server 2019 design and configuration,
Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager network monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of remote desktop services including Microsoft Windows 7 migration help, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and automating desktop configuration.
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CISSP, ISSAP, and CISM Premier System Security Experts
Progent's certified CISSP, ISSAP, and CISM security consultants can provide a range of system protection services to bolster the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your company to recuperate quickly following a damaging penetration. Security services offered by Progent include: thorough network security evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid cleanup after virus and worm assaults; configuring firewalls; building secure architectures for remote and mobile access; securing your messaging infrastructure against viruses, spam and directory harvest attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert remote support to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that combine physical resources along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration expertise. Progent has more than two decades of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent can provide the services of seasoned remote consulting experts for special IT projects that small businesses frequently need. Progent's charges for ongoing consulting tasks are set based on the qualifications of the engineers required. Progent's experience with these special fields of computer technology enables customers to complete major initiatives economically and on time. Progent's project-based online engineering services include:
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Help Desk Support
Progent's Call Center support programs for small and midsize companies with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Call Center outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk services are well suited for small organizations who don't have the resources to create an internal Help Desk Call Center but who require fast access to a reliable Help Desk with professional phone assistance plus the available expertise to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk Co-management services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s shared Help Desk service is a collaborative support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's Help Desk consulting expertise can assist you in creating an effective new Help Desk or enhancing your established organization, selecting or enhancing Help Desk software to meet the particular demands of your corporation, or providing temporary phone support personnel to supplement your in-house Help Desk Call Center resources during demanding situations such as software migrations, mass updates, or rolling out brand new applications.
Progent's Help Desk team of veteran information technology consultants offers your clients in Rockville Maryland quick contact with an efficient technical support group with years of background providing phone support and remote diagnostics for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Help Desk the reputation as a key enabler of company efficiency, and Progent's goal is to fix rather than simply track network issues.
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Business Applications Services: Education, Custom Development, and Problem Solving
Progent's Applications Consulting staff can supply remote professional consulting support and training in special business application fields including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting, custom programming, and education for familiar Microsoft applications including CRM, Microsoft Project, Microsoft Office Word, and Microsoft Office Excel. To find out more concerning Progent's consulting, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.Progent's Apple Mac professionals can nurture the artistic elements of Macintosh computing by delivering remote consulting support and training in graphics, sound, and motion video. Progent's consultants can provide assistance in a range of Apple Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with specific projects such as scanning or digitizing audio or video or integrating an audio/video post production lab.
Remote Network and Server Monitoring Support
Progent can provide businesses in Rockville Maryland remote network monitoring support based on MS System Center Operations Manager network monitoring and reporting, adapted by Progent to fit your business so your network support is proactive and automated. By detecting potential issues before they result in full-scale emergencies, remote monitoring can ward off disruptive and expensive service breakdowns. Progent can also provide help with network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or networks based on multiple platforms.
To contact Progent about emergency remote support with UNIX/Linux, Solaris, or macOS and OS X computer systems, visit Progent's Nationwide Phone-Based Support, call
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 |
517-302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 |
667-771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 |
571-392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 |
240-454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 |
202-851-2383 | Washington Network Support Services |
An index of content::
Apple MobileMe Setup and Support
Apple iCloud On-site Support
Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or earlier editions of OS X and Progent can offer help with Apple Mac application software. Progent can also help you with iPhone integration and iPad synchronization, or migrating to iCloud services. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's business goals.
24x7 Microsoft Certified Expert Dynamics GP Crystal Reports Online Support
Specialists Dynamics GP SSRS
Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to design reports that let you understand your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom business application development and web commerce solutions that work seamlessly with Microsoft Dynamics GP.
ProSight IT asset management Specialist
ProSight network infrastructure documentation management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to half of the time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Amazon EC2 VPN Development Company
Amazon SQS Design Firm
Progent offers cost-effective online consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can provide project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and within budget.
Cisco CCIE Online Support Outsourcing
Cisco IT Service Providers
Progent can help you to deploy Cisco's networking technology to create a solid basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including hardware utilization, security and compliance, manageability, availability, and disaster recovery.
Cisco Consultants Telecommute Job
Cisco CCNP Part-Time Job
Progent is seeking to hire full-time, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified system engineers with Cisco CCDP or CCIE certification; security consultants with CISSP or CISA or equivalent security certification; and high-end network architecture experts with experience in mobile solutions, wireless connectivity, high uptime, disaster recovery, data preservation, and server virtualization. Progent also is looking for employees who can work on Progent's staff of helpdesk service specialists and off-site troubleshooting experts. Also, Progent is hiring experienced administrators who can perform productively in our fast-paced, virtual office environment.
ProSight Email Encryption Professionals
ProSight Spam Filtering Services Consultants
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Postini Consultants
Antivirus Technology Consulting Services
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing continually updated spam and virus filtering, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and reporting utilities as well as outbound email filtering to let you troubleshoot your e-mail system and define and regulate corporate security policy.
64-bit Server Remote Support Services
Consultancy 64-bit Computing
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the key 32-bit applications which you intend to retain as well as the new 64-bit editions of software you wish to run.
Windows Server 2012R2 Live Migration Information Technology Consulting
IT Consulting Windows Server 2012 R2 Virtual Fibre Channel
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, create an enterprise-wide security plan, automate IT management, assist with creating applications, and build and test a DR/BC plan.
Ubiquiti UAP-AC WiFi access point Consulting Services
After Hours Ubiquiti UniFi wireless LAN Consultants
Progent can provide fast access to the expertise of veteran Wi-Fi consultants who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi access points for your required coverage and performance.
IT Consultant Windows 2012R2
Windows Server 2012 R2 Data Deduplication Professional
Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security plan, streamline IT administration, help with creating applications, and build and validate a DR/BC plan.
Citrix XenServer Technology Professional
24/7 Citrix Virtualization Specialist
Progent's Citrix-accredited consultants can assist your company to evaluate the business advantages of XenServer and other Citrix platforms, and can help your IT organization to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current Citrix technology environment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.
Co-managed Help Desk Remote Consulting
Network Engineer Extended Helpdesk
Progent provides three basic types of Contact Center support : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your customers instant access to a dependable technical group with years of experience providing phone support and online repair for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to fix and not merely record problems.
Massachusetts Implementation
Cisco and Microsoft Certified Experts Colorado Network Companies
Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone support and online direct computer access to isolate and resolve technical problems rapidly and economically. The breadth of IT experience represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to competent specialists as needed.
virtual Windows desktops Remote Support Services
Emergency Citrix VM desktops On-site Support
Citrix has developed a powerful line of products that deliver advanced manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business advantages of Citrix technology and show you how to plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Immediate Louisiana Computer Help
Server Consulting Phone Support
If your company does not need urgent remote help but expects to need assistance with your information system soon, you can conserve time and expenses and guarantee that the right expertise will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.
Windows Server 2008 Active Directory Computer Consultant
Windows Server 2008 R2 IT Consultant
Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and versatility that improve output of local, branch office, and mobile workers. Progent's network experts can provide affordable online consulting, technical support, and training services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
Support and Setup ISA 2004 Standard Edition Server
24x7 Microsoft ISA 2004 Server Professionals
Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to help your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
CISSP Certified Security Auditor Consultant Services
Consultant CISSP-ISSEP Security
Progent's CISSP-certified cybersecurity consultants can help businesses of all sizes with any aspect of IT security. Progent can help create cost-effective security systems that protect a small business against advanced threats or Progent can design, deploy, and manage an end-to-end security strategy for hybrid networks that support onsite, online, and mobile clients accessing network resources distributed over a mix of physical sites and public and private clouds.
SQL Server 2017 and Hyper-V IT Services
SQL Server 2017 Database Migration Network Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture review or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Computer Consultant Colocation Center
Co-Location Specialists
Colocation data centers allow businesses to share world-class facilities for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco premier consultants can help your small business with all facets of your colocation program such as selecting and moving to a colo site, creating system architecture, specifying required equipment, on-site and on-line troubleshooting, setting up online system management, and education your IT staff.
XenApp IT Services
After Hours Application Virtualization Specialists
Progent's Citrix experts can assist your business to design, implement, manage, and troubleshoot a virtualized Windows application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to manage and support a remote datacenter that features high uptime, advanced protection, and fast recovery.
MS CRM Consulting
Remote Support Services CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer interactions. Built-in Sales and Customer Service modules enable employees to share data to help promote selling success and offer steady, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to integrate Microsoft CRM with your sales or customer support data.
Cisco 3800 Router Configuration
CCDP Expert Certified 7600 Edge Router Remote Consulting
Cisco offers a full array of routers that includes routers designed to deliver the security, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Award Winning Remote Support Monitoring and Reporting
Microsoft System Center Operations Manager Professional
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Cisco CCIE Remote Systems Engineer
Data Recovery Cisco
Progent's Cisco-certified CCIE network consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software support.
24x7x365 VMware SRM Disaster Recovery Consultant
VMware Site Recovery Manager Compliance Consultants
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and administer a disaster recovery system based on VMware SRM.
Microsoft SMS Support Outsourcing
SMS Server Upgrade Computer Engineer
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net operational expense of managing and deploying software products by making it simpler to copy system images, manage mobile devices, and run management utilities. In addition to alerting you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you define efficient processes and policies to manage handheld computers and intelligent mobile phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that incorporates standards, procedures and IT products to keep your IT network safe.
Value Pricing Computer Network Companies
Consultant Cost Computer Consultancy Services
Progent's pricing model is to bill for online support and in-person visits by the minute. Consequently, you owe just for delivered services. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no service activation charge and asks no retainer for services delivered during regular working hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for fast repairs so you will not be tempted to allow simple problems to stay unaddressed.
Windows 2008 Active Directory Configuration
Microsoft Active Directory Consulting
Windows Enterprise Directory requires significant field experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are skilled in designing, deploying, and supporting sophisticated Enterprise Active Directory projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production AD systems, and repair of failed installations of AD and AD-associated applications.
Technical Support Voice Over IP
Remote Support Services Cisco VoIP Phones and Unified Communications
Progent's Cisco certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Troubleshooting Voice Over IP
24/7/365 Remote Consulting Telepresence
Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
24-Hour Technology Consulting Services ProSight Server and Endpoint Management
Support and Integration ProSight Patch Management Automation
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates advanced remote monitoring and management technology to help keep your network running at peak levels by checking the health of critical assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt productivity.
Stealth Penetration Testing Protect
Stealth Penetration Testing Cybersecurity Firm
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent’s security professionals can perform extensive penetration tests without the awareness of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed.
Technology Consulting Services iPhone and SharePoint integration
iPhone and Skype for Business integration Support and Setup
Progent can provide cost-effective remote consulting to assist you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide remote and onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.
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