UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Consulting for
Rockville Enterprise and Small Business Information Network Infrastructure
For small businesses located in Rockville Maryland, Progent provides support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft technology. Progent has provided online troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). Progent also offers the consultation CCIE-qualified engineers for complex infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to help with high-level security architecture and business continuity planning.
Progent's online technical support engineers represent excellent value due to the fact that they are equipped with the practical background and the sophisticated tools to resolve most network problems rapidly. Efficient support reduces direct costs because solutions take up a smaller number of billable minutes. Online support also avoids the cost of sending a consultant to your site. Your organization saves even more with incidental expenses by minimizing or avoiding network outages and related costs resulting from business discontinuity, disgruntled clients, idle employees, and distracted executives.
Progent's billing model for remote help is designed to get the most out of your IT service dollar. Progent bills by the minute for telephone-based consulting, so you owe just for the services that you actually get. Unlike many online service companies, Progent requires no startup surcharge or minimum job duration. Progent's one-minute billing unit and simple model for pricing do away with situations where speedy. minor solutions manage to turn into major invoices. Progent's skill at dealing with problems quickly results in your business saving money.
Progent's Remote Technical Support Technologies
Over the years, Progent has fine tuned an array of customized tools and proven processes that permit the maximum level of effectiveness for remote help and troubleshooting for small company computer networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access allows the experts of Progent's remote service group to interface to your network remotely without compromising system security.
Progent's sophisticated technical support reporting system stores comprehensive records for all service that Progent's clients have received. Progent's team consultants have access to the specifics of assistance delivered to every client by every Progent consultant. This archive of anomalies and resolutions is stored as an easily searchable support knowledge base that permits Progent's online support engineers to share their experiences with the whole team to make sure that the quality of Progent's support services improves daily. Progent's high-level certifications and working associations with important industry leaders including Cisco and Microsoft make available other massive technical support databases and permit priority access to manufacturers' in-house support staff with the result that Progent's online consulting specialists are able to arrive at optimal resolutions quickly.
Initiate Remote UNIX, Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To access Progent's remote services in Rockville Maryland or to find out additional information about Progent's phone support options, call Progent at
Online Technical Support Services Offered Progent
Progent's online technical support experts offer credentials in an extensive array of products and technologies. This wide range of IT skills allows Progent's consultants to resolve practically any problem likely to occur in a small or midsize business network. Credentials earned by Progent support experts in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), CCVP, and Design Professional.
To help customers with mixed-operating system networks, Progent also provides access to consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical support services available from Progent to customers in Rockville include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based consulting services cover a broad range of information technology including network architecture, email solutions, network and operational security, UNIX and Windows coexistence, virtual server technologies for server hardware consolidation and easy administration, and transitioning from legacy systems to current Windows or Linux solutions. Progent's group-oriented approach to solving network issues promotes quick escalation, if necessary, to engineers with task-relevant experience to handle challenging situations. This accelerates repair of critical problems, reduces network downtime, and lowers service expense.Progent's UNIX and Linux support engineers can offer emergency online help for diagnosing anomalies affecting UNIX, Linux, or Solaris systems based on popular derivatives of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for network infrastructure professionals, and validates an individual's networking skills at the expert level. CCIEs can deal with even the most intractable problems occurring in network infrastructure planning, installation, maintenance, protection, and repair. CCIEs operate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS Software network management tools and coming up with workarounds or locating software patches. CCIEs provide exceptional cost-effectiveness because their broad expertise enables them to solve even the most difficult problems quickly. In typical instances, less seasoned engineers can struggle for hours or days with identical problems that a Cisco CCIE can fix in minutes.
Few service firms make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent can provide quick phone contact with a Cisco-qualified CCIE so your company can get timely help for serious network issues that are hurting worker efficiency but are outside the comfort zone of your local network maintenance personnel. Progent's CCIE engineers can connect to your computer system via advanced remote support tools in order to provide fast, secure, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide assistance with all of Cisco's market leading family of infrastructure products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network (VPN) technology.
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Certified MS Windows Support
Progent's Microsoft-certified remote support experts can deliver computer troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support professionals who can assist your company with a broad range of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 Server deployment,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint 2016 migration support,
SharePoint Server 2019 planning and integration, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment support, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition offers a broad array of online desktop support services including Microsoft Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Office 2010, and automating workstation deployment.
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CISM and CISSP Certified Network Security Engineers
Progent's accredited CISSP and ISSAP security consultants can provide a range of security solutions that can improve the immunity of your UNIX/Linux, Solaris, Mac or Windows network against attacks or help your business to clean up rapidly after a serious penetration. Security services offered by Progent cover thorough security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Nikto; rapid cleanup after virus and worm assaults; integrating firewalls; building safe architectures for off-site and mobile access; securing your messaging infrastructure against spam and DHA attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting services to help organizations of any size integrate their information networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid network models that utilize local IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
Progent can provide the skills of world-class online consulting professionals for special projects that small companies frequently request. Progent's charges for ongoing consulting tasks are set according to the level of expertise of the consultants required. Progent's experience with these important areas of information technology enables clients to complete critical initiatives economically and on time. Progent's project-based online engineering solutions include:
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Call Center Expertise
Progent's Help Desk Call Center service options for small businesses with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk support services are ideal for smaller businesses who don't have the resources to assemble and manage an in-house Help Desk but who want fast access to a dependable Help Desk with proficient phone support as well as the available expertise to escalate the most challenging trouble tickets to high-level consultants.Progent’s Help Desk sharing services make it possible for your business to split the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting expertise can guide you in establishing an effective new Call Center or improving your established organization, evaluating or modifying Help Desk Call Center software products to address the unique requirements of your company, or providing temporary online personnel to work with your in-house Call Center group during unusually busy scenarios like software migrations, mass updates, or installing brand new applications.
Progent's Help Desk Call Center staff of seasoned information technology experts provides your computer users in Rockville Maryland rapid assistance from a reliable network service resource with substantial experience offering telephone-based help and remote troubleshooting for networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center perception as a significant contributor to business success, and Progent's aim is to fix and not simply record network problems.
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Business Applications Services: Education, Custom Development, and Integration
Progent's Applications Consulting Team can supply remote and in-depth engineering expertise and education in special application areas that include ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide consulting, custom development, and education for popular Microsoft applications such as CRM, Project, Word, and MS Excel. To read more information about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.Progent's Apple Mac professionals can nurture the artistic facets of Macintosh computing by offering phone-based help support and education in imaging, audio, and video. Progent's support professionals offer help in a range of Macintosh applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with special projects like scanning or digitizing audio/video or putting together an audio/video production facility.
Online Network and Server Monitoring Services
Progent can provide businesses in Rockville Maryland remote computer system monitoring services based on MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent to accommodate your environment so that your computer support is proactive and automated. By exposing looming problems before they evolve into downtime, remote monitoring can minimize stressful and expensive information system breakdowns. Progent can also assist with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or networks powered by a mix of platforms.
To get in touch with Progent about emergency phone-based support with UNIX/Linux, Solaris, or macOS and OS X computer systems, visit Progent's Urgent Phone-Based Support, telephone
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
An index of content::
Problem Escalation Through Teamwork Networking Consultancy
Award Winning Problem Escalation Through Teamwork Outsourcing IT
Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, at the forefront of IT support, performing a broad range of technical projects for an extensive mix of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This ensures that you get not just expert technical help, but also a support engineer with proven methods for applying technical knowledge to repair actual network problems efficiently.
Forefront Network Inspection System Troubleshooting
Threat Management Gateway 2010 Technical Consultant
Microsoft Forefront TMG 2010 is based on the proven security capabilities of ISA Server 2006 and provides a easily administered web gateway that acts as a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft engineers can help your company to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Cybersecurity Team Juniper Junos Network and Security Manager
Juniper Junos Configuration Cybersecurity Team
Progent's Juniper Networks-certified network consultants can assist you to plan and implement Juniper Firewall and VPN technology, enhance and support your network infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to help you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
SonicWall NSA 6650 Firewall Security Audits
SonicWall TZ300 Firewall Security Firms
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and update SonicWall firewall/VPN products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design protection into your corporate processes.
Office 365 Portal Setup and Support
Exchange Online and on-premises Exchange IT Consulting
Progent can assist your business to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Cisco Firewall integration On-site Technical Support
Cisco AnyConnect Online Support
Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, tune, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Data Center Colo Online Help
Internet Data Center Remote Support
Colocation sites allow businesses to share enterprise-class facilities for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation strategy including selecting and moving to a colocation facility, creating network architecture, defining hardware, on-site and remote maintenance, establishing online system administration, and education your IT personnel.
CISSP-ISSEP Security Consultant
CISSP-ISSEP Security Specialist
Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient security solutions that protect a small office against advanced malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile clients sharing IT resources spread over a mix of physical sites and various clouds.
desktop and application virtualization Consult
Consultant Citrix XenDesktop desktop virtualization
Citrix has developed a powerful family of platforms that provide advanced manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to assess the business advantages of Citrix technology and help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Ryuk ransomware protection and cleanup Consulting
Remote Endpoint Monitoring for Ransomware Online Support
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Microsoft Exchange Information Technology Consulting
Exchange 2007 Server Specialists
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
24x7 SCOM 2012 Application Monitoring IT Consulting
Network Consultant SCOM 2012 Fabric Monitoring
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
24x7 Support Outsourcing Mission Critical IT Applications
24 Hour Server Management Consult
With virtual servers, companies can run many virtual machines on a single actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server isolation, but without the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, facilities, and management while enhancing data protection, network reliability, and disaster recovery. Other important server management options are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you in all areas of server consolidation and management to enable your business to cut costs and conserve time.
Office 365 Deployment Readiness Remote Technical Support
Online Support Hybrid Office 365 Exchange integration
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
24x7 Navision and Dynamics NAV Support Services
Dynamics 365 NAV Support and Setup
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financial management, inventory, operations, capacity planning, procurement, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics Business Central/NAV consultants can assist company to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment model.
Forefront Threat Management Gateway 2010 Integration Support
Microsoft Forefront TMG 2010 Computer Engineer
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that delivers a one-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to plan and carry out pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Small Business Wireless AP Outsourcing
Small Business WAP561 IT Consultants
Progent's Cisco-certified wireless technology consultants can help organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
64-bit Computing Consult
Computer Engineer 64-bit Upgrade
Progent’s Microsoft-expert engineers can assist your organization to enhance your servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit computing, design an affordable upgrade strategy that minimizes business disruptions, and deliver inexpensive, expert online help to aid you to install 64-bit operating systems and applications on your existing computers.
Consult Microsoft Access reports
Microsoft Access RDP Professional
Progent offers affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for Access application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar training for Access programming and database administration.
After Hours MCSE Expert Certified UNIX, Windows Technology Professional
Consultancy Windows and UNIX
Progent's UNIX family consulting services provide small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
24/7 Microsoft Windows Server Essentials Consultants
Windows Server Essentials and Exchange Consultancy
Windows Server Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional stand-alone in-house datacenter to the contemporary hybrid networking paradigm that combines both local and virtualized cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible business advantages of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud design for your network environment. Progent offers comprehensive project management support to help you plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting help, technical support, and training.
Desktop Monitoring Computer Engineer
ProSight Remote Desktop Management Professionals
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of vital devices that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so any potential issues can be addressed before they can impact your business.
Integration Microsoft Exchange 2000 Upgrade
Microsoft Expert Network Consulting Exchange 2000 Server
Progent is among the most expert network support companies for creating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Exchange Server 2016 Migration Remote Support Services
Exchange 2016 Migration IT Consulting
Progent can assist you in all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Emergency CRISC Risk Identification IT Services
Support and Setup CRISC Certified
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy in case of an IT network disaster. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, non-stop system solution that takes into account reliability issues involving a wide array of network technologies and procedures.
Office 365 Security Network System Support Consultant
Outlook 2016 Small Business Networking
Progent's certified Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive solution that provides fast ROI and promotes better business results. Progent can assist you to interface Microsoft Office or Office 365 apps with one another and with other core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Office and can provide customized online instruction to individual users or teams.
24 Hour Integration Services Microsoft Exchange Cluster
Biggest Microsoft Windows Cluster Support and Integration
Progent provides Microsoft Windows Cluster Server assistance to help your organization deploy zero-downtime clustered servers designed to deliver 24x7 uptime. Windows cluster servers for zero-downtime networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. By showing you how too build high availability server clustering solutions around Windows Server 2003 Cluster, Progent’s Premier Windows experts ensure that your fault-tolerant clustered servers are configured to maximize the business advantage of your IT network.
Engineer Spora ransomware protection and recovery
Locky ransomware protection and recovery Consulting
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete threat progression including protection, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.
CRISC Certified Risk Monitoring Professionals
CRISC Cybersecurity Help and Support
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery strategy in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, high-availability network architecture that takes into account availability issues involving a wide range of network technologies and procedures.
Consulting Services 3900 Router
CCIE Certified Support Services ASR 9000 Router
Cisco has developed an extensive product line of routers including appliances built to provide the security, bandwidth, and availability demanded by customers ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
Aironet 3800 Access Point Specialist
Professional Aironet
Progent's Cisco certified wireless networking consultants offer affordable remote and on-premises help for end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can assist your business to design and manage Wi-Fi environments that incorporate indoor and outside/ruggedized Aironet access points.
Juniper NetScreen Protect
Compliance Auditor Juniper NetScreen VPN
Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
Specialist Dynamics GP Update Planning
Dynamics GP System Upgrade Services
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, customization, education, and debugging since the platform's debut. Progent offers top-tier expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, pilot, and implement a cost-effective upgrade from a a legacy release of GP to the latest edition of Microsoft Dynamics GP.
Windows 2003 Server Configuration
Biggest Configuration Microsoft Windows Server 2016
The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and broad knowledge in designing and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s IT support can assist you with designing, installing, managing, and troubleshooting Windows Server solutions that increase the business value of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Programming Company Amazon AWS Machine Image
CISA Certified Security Expert Amazon hybrid cloud integration Programming Companies
Progent can provide affordable remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Largest Consultant ProSight network infrastructure documentation management
ProSight SSL certificate management Consult
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it.
IT Consulting Citrix VM desktops
XenDesktop Computer Consultants
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic impact of your information system; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow best practices to manage XenDesktop effectively.
SQL Server 2016 Migration Online Consulting
On-site Support SQL Server 2016 Data Warehousing
SQL Server 2016 introduces major enhancements in performance, capacity, security and compliance, high-availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Biggest Private Cloud Hosting Services Professionals
Private Clouds for Small Businesses Consultancy
Progent’s private cloud hosting allows small and midsize organizations to run key applications such as SQL and Exchange from a hardened Tier III data center facility on fully redundant equipment with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent’s private cloud to eliminate large capital costs for the acquisition, maintenance, and operation of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.
ASA Firewall Network Consulting
Cisco ASA and VMware Troubleshooting
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco EWC for Catalyst 9100 AP Remote Technical Support
Catalyst 802.11ax AP Online Help
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP experts can provide affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Linux Online Specialists
Network Support Group UNIX Online
Progent provides nationwide urgent help and consulting services for businesses who operate Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft technology. Remote network consulting provides optimum return for your information technology dollar by extending client efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to handle most network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security professionals to help you with the toughest network problems.
ProSight password management system Specialist
client credential management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Microsoft SharePoint Server 2010 Support Services
SharePoint InfoPath Forms Services Technical Support
Progent's Microsoft consultants offer affordable remote technical support and programming services to help you to design, deploy, manage, and maintain SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management applications, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.
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