Fast Online Technical Support for Rockville Maryland Information Networks
Fast Online Consulting for Rockville NetworksFor organizations in Rockville Maryland, Progent offers online technical support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Certified engineers have delivered remote support to businesses in every state in the U.S. (See testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-certified engineers to help with challenging infrastructure issues, as well as the services of CISSP-certified security consultants to help with high-level security architecture and diagnostic jobs.

Progent's online support experts provide exceptional leverage because they possess the practical background and are equipped with the advanced technology necessary to solve most information system problems quickly. Efficient support reduces direct expenses since solutions use up minimal chargeable minutes. Online support also avoids the cost of sending a consultant to your site. Your company benefits additionally in indirect costs by minimizing or avoiding network downtime and associated costs due to business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's advanced remote consulting expertise is especially valuable for organizations that depend on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an alternative.

Progent's billing model for online support is structured to leverage your IT service investment. Progent charges by the minute for phone consulting, so you are billed just for the support that you receive. Unlike typical online support companies, Progent imposes no startup charge or minimum job duration. Progent's one-minute granularity and clean model for billing eliminate scenarios where speedy. minor fixes somehow turn into major tabs. Progent's skill at dealing with problems quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Over the years, Progent has refined an arsenal of customized tools and field-proven processes that promote the maximum level of efficiency for remote engineering help and troubleshooting for information systems of all sizes. Progent provides protected Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the engineers of Progent's remote service group to interface to your company's computer system without compromising system security.

Progent's sophisticated technical support reporting system includes detailed histories describing all support that Progent's clients have received. Progent's authorized consultants have access to the specifics of support provided to each client by every engineer. This database of issues and repairs is stored as a readily exploitable support knowledge base that allows Progent's remote technical professionals to share their knowledge with the whole team to ensure that the quality of Progent's support services improves daily. Progent's high-level certifications and working relationships with key vendors such as Cisco and Microsoft open up additional massive support databases and allow fast response from vendors' internal product engineers so Progent's online consulting specialists are able to determine optimal solutions promptly.

Remote technical support services provided by Progent to clients in Rockville Maryland include:

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price managed services designed to enable small and medium-size organizations to benefit from the same advanced technology used by some of the industry's top corporations. The ProSight line of outsourced network management services covers all critical aspects of information technology such as email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver centralized control and world-class security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating devices that need critical software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased assessment of the health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery environment that aligns with your business requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract IT programs. Progent's rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants assigned. Progent's experience with these important areas of information technology enables clients to execute major initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support alternatives for organizations with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that handles all facets of remote Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging issues.

    Progent’s shared Help Desk services allow your business to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and reporting.

    Progent's Help Desk team of experienced information technology experts gives your workers in Rockville Maryland immediate access to a large support group with years of background delivering phone help and online diagnostics for networks powered by Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Call Center perception as a significant enabler of business efficiency, and Progent's goal is to solve and not simply report technical problems.

  • Business Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Experts staff can supply online and in-depth consulting expertise and training in specific business application areas that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, customization, and training for familiar Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more information about Progent's expertise, custom programming, and training offerings, see Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, expand or tune your current one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent can deliver businesses in Rockville Maryland remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM for your business so your IT maintenance is proactive and automated. By anticipating possible trouble spots before they cause network outages, automated monitoring can avoid inconvenient and costly information system breakdowns. Progent can also utilize system monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft networks, or systems that support a variety of operating systems.
How Your Rockville Company Can Contact Progent's Online Service Professionals
To contact Progent about emergency online help with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Emergency Remote Support, phone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Rockville Maryland, Progent's online computer support specialists are ready to provide professional and cost-effective system help whenever your business has to have it. More than a decade of offering online repair services has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to acquire high-end troubleshooting capability and to fine tune online connectivity tools to solve IT problems quickly while eliminating the expense and lost productivity associated with on-site support calls.

Even if your Rockville organization has a local independent support technician or employs an in-house organization that can handle typical network problems, Progent’s Microsoft certified engineers are available to provide an easy and transparent virtual expansion of your local resources in cases when your usual IT support personnel either lack the time or the expertise to deal with unexpected network emergencies or particularly complicated integration projects.

Benefits of Progent's Network Help for Businesses in Rockville Maryland
Progent's remote network troubleshooting services allow your Rockville organization to have the benefits of immediate, enterprise-grade IT support without the cost of managing a full-time IT staff. Your network will derive greater business value by becoming increasingly available, efficient, and protected. Advantages to your business include:

  • Convenient virtual expansion of your local IT resources
    With most offices in Rockville Maryland, nearby network service resources, whether made up of freelance consultants or an in-house IT staff, can solve typical network problems. However, major troubles can spring up when local resources are overstretched or absent, and some problems may involve IT products that is unfamiliar to your onsite service technicians. In these cases, Progent's on-call support specialists provide an easy, fast, and budget-friendly way to augment your regular resources and to pass on useful knowledge to improve your ability to deal with future issues locally.

  • Less Dependence on Freelance Consultants
    For network maintenance, smaller offices commonly rely on individual freelance consultants. While freelance consultants carry less internal costs than larger service organizations and can often charge lower rates, they are sometimes overextended, making it hard to respond rapidly to urgent situations. If a freelance consultant is busy with another client, ill, on vacation, or in class, the lack of fallback help may require your business to go without assistance during an emergency. As your network expands, network unavailability and problems with vital software become more costly. The money you thought you were conserving on a freelancer can be eaten up quickly by lost productivity. Progent provides a dependable source of reserve service experts to make sure your network remains available.

  • Build a Solid Foundation for Seamless Growth
    Companies typically start with an information architecture created on a modest budget. Without a proper framework, slap-dash fixes can get piled onto a shaky foundation. When a company grows, stability and expandability issues can hinder the success of the business. These poorly designed systems require proper assessment, intelligent long-term planning, and wide IT knowledge to upgrade to a system infrastructure able to provide the stable foundation to handle current business requirements and facilitate future growth.

  • Interact with Problem Solvers Instead of Technology Vendors
    Smaller companies need guidance and technical education to navigate through an increasingly complex maze of product alternatives capable of accelerating business success and improving productivity. Businesses do not need a computer engineer who is attempting to earn a commission on a specific vendor's products. Network support and product selling can result in a scenario where the proposed solution is designed around a profitable technology rather than the true needs of a business. Progent avoids these conflicts of interest by offering just services rather than products. This enables Progent to match IT consulting with the real interests of customers.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, range of technical experience, fine tuned support tools, and familiarity with corporate IT allow offices to escape the pitfalls of excessive reliance on smaller service organizations, individual freelance consultants, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progent’s team of Microsoft and Cisco Premier experts average more than ten years of real-world professional background, in the trenches of IT support, executing a wide range of technical projects for a large array of clients. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested approaches for applying technical knowledge to resolve real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises visits by the minute. Consequently, you pay only for delivered services. Progent does not impose a higher rate for after-hours or priority support, and inside California or in areas where Progent offers in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no service activation fee and requires no monthly commitment for services provided during normal working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's fine granularity does away with large invoices for quick fixes so you won't be tempted to allow minor problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike many independent consultants or small support organizations who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service documentation sent by every consultant to every customer. The practice of documenting and archiving service activity results in more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held captive to a consultant who won’t release vital service information.

  • 24x7 Network Monitoring with Microsoft Operations Manager
    Progent is one of the only consulting companies to provide 24x7 system tracking services powered by MS Operations Manager. MS Operations Manager allows your computer support to be anticipatory rather than reactive. By anticipating possible problems before they result in lost productivity, network monitoring can save your information network from stressful and costly service losses.
How Does My Business Begin Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



An index of content::

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    Progent can help you design, configure, manage, monitor, and repair an efficient Wi-Fi network architecture, select sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x system security strategy that is well aligned with the security strategy for your overall business network.

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    Progent's Cisco-certified wireless technology consultants can help organizations to deploy, manage, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified consultants can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    • Computer Specialists Cisco Security
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    • ISA 2004 Specialist
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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with many sites, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your IT security needs without restricting your network.

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    If you are an information technology engineer with system support experience, teaming with Progent and helping Progent's clients will enhance your skills through collaboration with our team of mutually supportive, high-output consulting experts. Progent's concentration on providing IT consulting and technical support to small companies will give you the opportunity to consult in depth with decision makers and add significantly to the growth of exciting companies. In addition, Our virtual office network provides state-of-the-art technology for remote support and wireless access to help you to deliver speedy fixes when you take on mission-critical issues.

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    Cisco Firepower 9300 Series Firewalls Technical Consultant

    The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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  • Juniper J Series Gateway Cybersecurity Firms Juniper J2350 Router Compliance Auditor
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  • Lync Server 2013 Back End Server Consultants Lync Server 2013 security Services
  • Rockville-Montgomery County Support Consultants
  • Microsoft Certified Partner Computer Consulting Firm Microsoft Partner Computer Outsourcing Consultant
  • Microsoft Certified Partner Network Service Server Integrators Microsoft Certified
  • Microsoft Certified Partner Small Business Computer Network Support Companies Small Business Small Office IT Support
  • Microsoft Certified Partner Small Business IT Outsourcing Firms Microsoft Certified Partner Setup Service

    • NetDocuments ndThread Consultants
    NetDocs Integration Specialist

    NetDocuments (NetDocs) is a cloud-based document management system built for law practices. Progent can provide online guidance from NetDocuments consultants to help your law firm to plan, configure, manage, tune, or debug a document management system (DMS) environment based on NetDocuments.

  • Microsoft Certified Partner Windows Server 2012 R2 Storage Spaces Consulting Windows Server 2012 R2 Hyper-V Virtual Switch Consulting Services
  • Microsoft Consulting Best Practices Design Firm Microsoft Experts Best Practices Outsourced IT Management Services
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  • Microsoft Exchange 2010 Upgrade Support Services Microsoft Exchange Server 2010 Technology Consulting
  • Microsoft Exchange Online Troubleshooting Exchange 2007 Edge Server IT Consultant
  • Microsoft Hyper-V Virtual Server Network Engineer Microsoft Hyper-V Virtual Specialists
  • Microsoft ISA 2004 Server Consultant Consultants Microsoft Proxy Server




    • Les Kent has a 35-year history of effective network integration, business administration, marketing, and operations. He has shown a knack for developing elegant information technology solutions while working as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major corporations.

  • Microsoft ISA Server 2006 On-site Support Consultants ISA 2006 Firewall
  • Microsoft Intune Migration Network Consulting Remote Support Services Intune App Wrapping
  • Network Design Consultant Rockville
  • Microsoft MCA Engineer Contractor Job San Francisco Microsoft MCSA Consulting Telecommute Job San Francisco Bay Area

    • Microsoft Windows Server 2008 Active Directory IT Consulting
    Windows Server 2008 Hyper-VI Network Consultants

    Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, availability, scalability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver affordable online engineering, troubleshooting, and education services to assist your company to plan, implement, and manage Windows Server 2008 R2 in order to add significant strategic value to your network.

  • Microsoft Project Server 2013 Support and Integration Immediate Application Support Project Server 2013
  • Microsoft Windows Server 2012R2 Configuration Windows Server 2012R2 upgrade Consulting
  • Midsize Office Computer Service Companies Mid-size Company Outsourcing Technical Support
  • NLB Test Lab Professional Bandwidth Throttling Test Lab Technology Professional
  • Network Consultant Exchange 2007 Edge Server Microsoft Exchange Information Technology Consulting
  • Network Consultants Office 365 mail flow Office 365 Single Sign On Network Engineer
  • Network Health Evaluation Consult Active Directory Evaluation Professionals
  • Network Security Consultancy Security Consulting

    • Problem Escalation Through Teamwork Technical Services
    Problem Escalation Through Teamwork On-site IT Support

    Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a broad range of technical tasks for a large mix of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent instills in its consulting personnel. This means that you get not only world-class IT capability, but also a consultant with proven methods for applying technical knowledge to repair actual network problems efficiently.

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  • Offsite DPM Managed Data Backup Service Technical Support Remote Support Services Offsite DPM Managed Data Backup Service
  • Design Companies Rockville-Gaithersburg
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  • Rockville-Gaithersburg Consulting Service
  • Offsite Workforce Rockville Consultants - VoIP Solutions Consultants Rockville-Gaithersburg Telecommuters Rockville Expertise - VoIP Systems Consultants
  • Online Office Outlook Training Professional Education Live Online Microsoft Office

    • Installation support Postini
    Anti-Spam Installation support

    E-Mail Guard is Progent's affordable antispam and virus protection managed service that offers small businesses world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based antispam and anti-virus services that stop email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware technology, or geographic location.

  • Online Support High-Availability Branch office Connections High-Availability Interoffice Connections Professional
  • Online Technical Support SQL Server 2016 Mobile Reports Microsoft SQL Server 2016 Migration Support

    • Ubiquiti WiFi Consultant
    Ubiquiti's UniFi XG AP WiFi access points Engineers

    Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed on multiple venues with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless professionals who can help you to assess the value of UniFi products for your environment and assist you to plan, install, administer, and troubleshoot your UniFi ecosystem.

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    • Onsite Technical Support Exchange 2003
    Exchange 2003 Upgrade Technology Consulting

    Progent's Microsoft Premier professionals offer world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange installations or updates and can supply local personnel to assist large companies with deployments of Exchange Server in the or any region served by Progent's consultants.

  • Power BI Premium Developer Firm Power BU Hybrid Design
  • Private Cloud Integration Consultant Private Cloud Virtual Datacenter Hosting Professional
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  • Professional Windows Server 2008 BranchCache Microsoft Windows 2008 R2 Network Consultants
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  • Project Planning Consulting Services Enterprise Security Security Consulting Firms
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    • Aironet Wave 2 Wi-Fi AP Onsite Technical Support
    Aironet 802.11ax Wireless Integration Services

    Progent's Cisco-certified wireless networking experts can help organizations of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to achieve the performance, range, capacity, expandability, security compliance and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.

  • Remote Microsoft SBS Support and Help Microsoft Windows SBS Online Help
  • Remote Server Management Cards Services HP Lights-Out 100c Remote Management Card Professionals
  • Remote Workers Expertise near Rockville - Call Desk Solutions Guidance Remote Workforce Consulting near me in Rockville - Call Desk Augmentation Consulting Experts Rockville Maryland
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    • Amazon Glacier integration Reporting
    Amazon cloud integration Programming Companies

    Progent can provide cost-effective remote support to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional consulting to assist you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.

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  • Rockville Dynamics GP-Great Plains Upgrade Support Services Microsoft Dynamics GP-Software Rockville Reseller - Migration Help Rockville-North Bethesda, Maryland
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    • Nevada Information Technology Consultant
    Services Missouri

    Progent’s Technical Response Center provides low-cost nationwide after-hours remote troubleshooting for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone support and remote secure computer access to isolate and repair technical problems rapidly and affordably.

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    • Citrix XenDesktop desktop virtualization Professionals
    Emergency XenDesktop Specialists

    For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can help your company to plan a XenDesktop environment that maximizes the strategic value of your information network; integrate XenDesktop technology with your servers, user devices, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.

  • Rockville-Germantown, Maryland Urgent SharePoint Troubleshooting Microsoft SharePoint Server Specialist Rockville-North Bethesda, Maryland
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  • SQL 2008 Reporting Services Specialists Microsoft SQL 2008 Server Remote Troubleshooting

    • Consulting Services Citrix desktop virtualization
    24 Hour Citrix VM desktops Support and Integration

    For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop solution that improves the business impact of your IT system; configure XenDesktop software with your servers, user computers, and printers; migrate your existing virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution efficiently.

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    • Top Rated Specialists System Center Operations Manager
    Monitoring and Reporting Online Support Services

    Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate serious issues detected by SCOM 2012.

  • Security Audit Services WatchGuard Fireware WatchGuard Firewall Cybersecurity Companies

    • SCVMM 2012 VHDX Resizing Remote Troubleshooting
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    Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to move from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM environment so you get maximum business value.

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    • Internet Security and Acceleration Server 2006 Consultant Services
    24x7x365 ISA Server 2006 Technology Consulting

    Secure Application Publishing with ISA Server 2006 allows more control over intranet applications while enabling increased efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server experts can help you plan, install, set up, and maintain ISA Server 2006 on your system so your business benefits from a highly functional and affordable combination of security, convenience, and speed.

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  • SharePoint 2016 Taxonomy Support and Setup Expert Microsoft Certified SharePoint Server 2016 Online Help
  • Short Term IT Staffing for Network Support Organizations Rockville Maryland Temporary Staffing Services Expertise Rockville
  • Small Business IT Outsourcing Company Rockville-Montgomery County Rockville, Maryland Network Consulting Services
  • Small Office Integration Firm Small Business Technical Consulting
  • Solaris-Windows Upgrade Consulting Sun Solaris Migration Consultants

    • Ryuk ransomware cleanup Consulting
    Zeppelin ransomware recovery Consult

    Progent's proven ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or Locky.

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  • Specialists ISA Server 2006 Support ISA 2006

    • Network Architect Windows .NET
    Largest Microsoft Sharepoint Server Integration Firm

    Progent's Microsoft-certified experts offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support professionals can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.

  • System Recovery Cisco Rockville-Gaithersburg, Maryland Cisco Network Companies Rockville-Bethesda

    • Remote Workforce Video Conferencing Technical Support
    Immediate Offsite Employees Video Conferencing Network Consultant

    Progent can assist small and medium-size organizations to configure and debug conferencing technology to enable their remote workforce to collaborate productively with colleagues and customers.

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    • Retail Management System Setup and Support
    MRP Coding

    Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to meet your unique business requirements. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, company-wide resource sharing plus integration with CRM packages.

  • Microsoft Certified Partner Rockville Computer Consulting Company
  • Threat Management Gateway 2010 Remote Troubleshooting Forefront TMG Firewall Computer Consultant
  • Top Quality BES Express Consultant BlackBerry BES Express Specialists
  • Top Quality Consulting Services Local Government Exchange County Government Exchange Consulting
  • Top Ranked Rockville Remote Workers Video Conferencing Technology Consultants Rockville-Gaithersburg, Maryland Teleworkers Consulting Services near me in Rockville - Video Conferencing Technology Consulting Experts Rockville-Germantown, Maryland

    • Web Site Design Firms
    Developer Firms Web

    If you want to revamp your production web site, build internal websites for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's experts can also help you design and manage a safe, robust server and communications network, including remote and wireless access, to support your web tools.

  • Top Rated Microsoft Dynamics NAV Application Consultants Axapta Support and Setup
  • Ubiquiti UniFi XG Security Gateway Consultancy Consulting Services Ubiquiti access point
  • Web Application Security Testing Consult 24 Hour Security Assessment Consultant

    • 24x7x365 64-bit Server Integration
    64-bit Migration Consultants

    Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the important 32-bit applications that you want to retain plus the latest 64-bit editions of applications you wish to run.

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  • Windows Server 2016 Fault Domains Support and Help 24-Hour Windows Server 2016 PowerShell Online Support Services

    • Microsoft SharePoint Server 2010 IT Consultants
    SharePoint InfoPath Forms Services Online Support

    Progent's Microsoft consultants can provide cost-effective remote support and programming services to assist your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to support and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop applications like Office Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from earlier releases of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.

  • Windows Server 2019 Encrypted Networks Consult Windows Server 2019 Hyper-V Professionals
  • Wireless Access Point Support and Integration 5500 Wireless Controller Technical Consultant
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  • iPad Architecture Remote Support Services Best Mac VoIP Computer Consulting
  • Server Help Rockville-North Bethesda
  • iPhone VPN Troubleshooting 24-7 iPhone and Office 365 integration Remote Support Services

    • Top Rated Programming Oracle
    Oracle Enterprise Manager Specialists

    Progent offers affordable remote access to a certified Oracle DBA consultant or an Oracle application developer. Progent offers advanced database administration services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.

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    • 24 Hour ProSight infrastructure documentation management Technology Professional
    24-Hour Technology Professional ProSight network asset documentation management

    ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can eliminate up to half of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
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