Fast and Affordable Remote Help for Rockville Maryland Computer Networks
Immediate Online Technical Support for Rockville SystemsFor companies located in Rockville Maryland, Progent provides online technical support for computer systems based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online troubleshooting to companies in all 50 states in the U.S. (Refer to testimonials from Progent's clients.) Progent also offers the consultation services of Cisco CCIE engineers to handle complex infrastructure problems, plus the services of CISA and CISSP-qualified security experts to handle high-level security design and diagnostic issues.

Progent's remote support engineers offer exceptional value because they possess the practical background and are equipped with the advanced tools needed to resolve most network problems quickly. Efficient support lowers immediate expenses because service calls require minimal chargeable minutes. Online support also avoids the cost of sending a consultant to your site. Your organization saves additionally in incidental costs by reducing or eliminating network downtime and associated costs due to business disruption, upset customers and vendors, idle workers, and distracted executives. Progent's extensive remote technical support know-how is especially helpful for businesses that depend on public clouds for critical infrastructure or software such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an alternative.

Progent's pricing model for remote support is designed to stretch your IT service investment. Progent charges per minute for telephone-based consulting, so you are billed just for the services that you actually get. Unlike typical remote support organizations, Progent asks for no service activation surcharge or minimum job duration. Progent's one-minute billing unit and simple policy for billing prevent situations where quick solutions somehow turn into substantial bills. Progent's penchant for handling technical issues efficiently means your business spends less money.

Progent's Online Consulting and Technical Support Services
Over time, Progent has mastered a collection of customized technologies and field-proven methodologies that ensure the highest degree of effectiveness for online technical support and troubleshooting for IT networks of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the experts of Progent's Technical Response Center to link to your network remotely without violating system security.

Progent's advanced technical support database system maintains thorough histories for all service that Progent's customers have received. Progent's staff service personnel have the benefit of the history of all help delivered to each client by any engineer. This history of anomalies and responses is structured as a readily exploitable internal database that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and working associations with major industry leaders such as Cisco and Microsoft open up additional massive technical support databases and permit quick response from manufacturers' internal product engineers with the result that Progent's online service specialists can find optimal solutions quickly.

Online support offered by Progent to businesses in Rockville Maryland include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, fixed-price managed services intended to enable small and mid-size organizations to utilize the same advanced IT solutions deployed by some of the industry's leading corporations. The ProSight portfolio of network monitoring and management services addresses all critical facets of information technology such as email protection, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, applications and VMs that have become lost or damaged due to component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, expanding your network, finding devices that need important software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any looming issues can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) system. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with information security requirements, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and higher availability. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup/recovery system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for special information technology programs. Progent's rates for ongoing development or consulting projects are determined based on the qualifications of the consultants assigned. Progent's background in these special areas of computer technology allows clients to complete critical initiatives economically and on schedule. Progent's project-based remote consulting services include:

  • Call Center Expertise
    Progent's Help Desk service options for companies with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk consulting services can support you in establishing an effective new Help Desk or revamping your existing one, identifying or enhancing Call Center application software to meet the particular needs of your company, or providing occasional phone support staff to supplement your internal Help Desk Call Center resources during demanding situations such as software migrations, major updates, or rolling out brand new business software.

    Progent's Call Center staff of experienced network professionals gives your workers in Rockville Maryland rapid access to an efficient technical support group with extensive background providing telephone-based help and remote troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Help Desk the reputation as a major enabler of business performance, and Progent's goal is to resolve instead of simply document network issues.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts Group provides remote and in-depth consulting support and education in specific business application areas that include Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver consulting expertise, customization, and education for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more concerning Progent's expertise, custom development, and training offerings, go to Progent's Business Application Experts Team.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from a previous release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers organizations in Rockville Maryland online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager support. Progent can adapt SCOM to suit your business so that your network maintenance is proactive rather than reactive. By detecting looming issues before they result in network outages, remote monitoring can head off inconvenient and expensive service failures. Progent can also assist with system monitoring utilities such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems that support a mix of OS platforms.
How Your Rockville Company Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, call 1-800-993-9400, or go to Contact Progent. For offices and new businesses in Rockville Maryland, Progent's phone-based network support specialists are ready to provide effective and economical IT support whenever your organization needs it. More than 15 years of delivering online technical assistance has earned Microsoft Partner status for Progent's team of engineers and has helped Progent to acquire world-class troubleshooting capability and to fine tune remote access technology to solve computer problems quickly while avoiding the expense and lost time associated with in-person service calls.

Even if your Rockville organization works with a local freelance support technician or employs an in-house organization that know how to deal with ordinary computer problems, Progentís Microsoft certified consultants can provide an easy and seamless remote expansion of your local resources for situations when your regular IT support personnel either don't have the time or the experience to fix sudden network emergencies or especially challenging integration problems.

Features of Progent's Online Computer Support for Rockville Maryland
Progent's phone support, remote repair, system security consulting, and network management services give offices in Rockville Maryland the greatest leverage for your IT investment. Whether you require occasional phone support and Internet-based network repair or ongoing Help Desk call center services and network administration, Progent's experts can provide your office enterprise-level IT support while allowing you to eliminate the expense and hassle of carrying a large in-house IT staff. Highlights of Progent's online help services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of technical background, refined remote support tools, and familiarity with enterprise networking allow companies to escape the limitations of excessive reliance on smaller service organizations, individual freelance service providers, or limited internal IT help.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier experts average more than a decade of hands-on professional experience, at the front lines of network service, performing a wide variety of IT tasks for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support team. This means that you get not only expert technical skills, but also a consultant with proven approaches for applying computer knowledge to resolve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for phone support and on-site help per minute. Consequently, you are billed just for delivered services. Progent does not impose a higher rate for after-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for support services provided during normal business hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big bills for quick repairs so you will not be tempted to permit minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent has few competitors. Businesses who work with trusted independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more robust, protected, and productive.

  • Automated Network Monitoring with MS Operations Manager
    Progent is one of the only support firms to provide 24x7 system monitoring services based on Microsoft Operations Manager. MS System Center Operations Manager causes your network support to be anticipatory instead of reactive. By uncovering possible issues before they result in downtime, system monitoring can save your information network from painful and costly availability disruptions.
How Does My Business Begin Getting Online Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.

An index of content::

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    Urgent System Center 2016 Service Manager Troubleshooting

    Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco Premier network support experts. With Progent's economically priced network service programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, protection, and performance.

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    Support Redundant Network

    Progent's Cisco-authorized network experts can show you how to create an affordable, 24x7 Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the latest technology for 24x7 Internet access to build a cost-effective, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.

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    24-7 Microsoft Dynamics GP Support and Integration

    Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies information and operations throughout your company, interfaces easily with other applications, and brings together employees, customers and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and manage a robust, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.

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    Meraki Wave 2 AP IT Consultants

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco appliances for unified management.

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  • Microsoft Exchange 2000 Upgrade Professional
    Migration Consultant Exchange 2000

    Progent is among the most expert network consulting companies for integrating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full advantages of Microsoft Exchange Server 2000 for common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.

  • BES Express Professionals BES Express Consulting Services
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  • WatchGuard Firebox T35 Firewall Cybersecurity Team
    WatchGuard XTM Firewall Cybersecurity Firms

    Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.

  • Best Practices Consulting Service Computer Service Companies Access to External Support Databases

  • Top Quality Onsite Technical Support Remote Wireless Site Survey
    Top Online Troubleshooting WLAN Site Survey

    Progentís Wireless Site Survey makes it easy to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network optimized for your environment, providing you a WLAN that delivers the coverage, speed, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.

  • Biggest NetDocuments and Azure Specialist 24-7 NetDocuments ndMail Consult

  • CCIE Certified wireless IP phones and Aironet APs Support Outsourcing
    CCIE Expert Certified wireless VoIP phone integration IT Consultants

    Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within campus, hospitality, health-care or other venues where IT management requires user endpoints that offer more control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many components of your wireless infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's certified experts can provide remote and onsite support to help you build and administer a Cisco wireless VoIP phone deployment by providing services that can range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

  • BlackBerry Desktop Manager Small Business IT Outsourcing Firm Rockville-Montgomery County Outsourcing Company BlackBerry Synchronization Rockville-Silver Spring, Maryland
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  • NetApp Clustered Data ONTAP Consultant Services
    NetApp Clustered Data ONTAP Consultant

    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent's roster of veteran network consultants can help you to design, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your disaster recovery system to verify compliance with industry standards and regulatory mandates.

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  • SonicWall PRO information Systems Audit
    SonicWall NSA 2650 Firewall Security Services

    Progent's certified SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business processes.

  • Cisco Small Office Computer Consulting Services Rockville, MD Rockville Maryland Cisco Integration Company
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  • Consultancy Office Word and PDF
    24x7 Office Word for Android Engineers

    Progent's Office Word and Office 365 Word consultants can provide a broad range of affordable remote support services to assist your organization to manage your current Microsoft Office Word solution or assist you to move to a newer release of Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different versions of Office Word, interfacing Word with different Microsoft Office applications such as Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and online training sessions customized for your special requirements.

  • Computer Consultant Microsoft ISA Server Consulting Services ISA Server
  • Consultant ProSight Managed IT Services After Hours Managed IT Services Consultants Network Consultant
  • Consultant Services Microsoft Exchange Microsoft Exchange On-site Technical Support
  • Consultant Solaris Solaris Specialists

  • 24-7 Consult Skype for Business Mobility Services
    Specialist Skype for Business and SharePoint

    Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco Video Interop Server. Progent's certified data security experts can help you design and validate a security strategy for your Skype for Business solution that is compliant with government and industry standards.

  • Consulting CISSP Certified Security Manager Consultancy CISSP Certified Cybersecurity Manager
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  • Consulting for Rockville IT Support Organizations Rockville-Montgomery County Rockville Consulting for IT Service Organizations Rockville-Montgomery County, Maryland
  • Data Protection Manager 2016 and Azure Consulting System Center DPM 2016 Remote Technical Support
  • Dynamics GP Rockville Dealer - Training Consultants Rockville, Maryland Dynamics GP-Great Plains Vender near Rockville - Implementation Programming and Support Rockville-Gaithersburg
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  • Exchange 2007 to Exchange 2010 Upgrade Technology Professional Consultants Microsoft Exchange 2010 Migration
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  • SQL Server Management Studio Network Consultant
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    Microsoft SQL Server 2014 incorporates significant improvements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services that include planning, configuration, management, remediation, and software development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 deployment.

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  • Integration Support Exchange 2013 Data Loss Prevention
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    Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped architecture. These enhancements affect key facets of IT including ease of administration, high availability (HA), compliance, operational costs, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide affordable online support and management services for Exchange Server 2013.

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  • MCSE Expert Certified Remote Troubleshooting Internet Security and Acceleration Server 2006 Top Rated ISA Server 2006 On-site Technical Support
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    Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent offers economical Exchange Server support services to enhance email security and virus protection, achieve high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Progentís Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software rapidly and reliably to specified users, lower product costs and adhere to licensing agreements by understanding usage profiles, improve Windows protection by increasing your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the administrative capabilities built into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and hardware inventory.

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    Progent's certified Windows Server 2003 consultants can provide computer help and expert consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include network planning, deployment, project management, on-premises and remote network support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.

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    Progent's Microsoft Certified professionals offer expert support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can supply local personnel to help large companies with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.

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    Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact key areas including manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.

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    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda technology.

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    Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint provides a central spot for your employees or clients to access, organize, share and manipulate relevant data, files, and software and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the information theyíve created in a manner that makes data convenient to find, download and apply. Progent's SharePoint experts can assist your organization to manage your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

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