Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other critical business data. Progent can provide Roseville, California businesses support from BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a modern smartphone platform.
As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective integration and maintenance of RIM BlackBerry technology has become more difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often turn to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small businesses an economical alternative for incorporating BlackBerry technology seamlessly into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management tools to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and safely.
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
Integration Help for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted in wireless transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide variety of vital administrative jobs ranging from BlackBerry configuration and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry device software remotely
- Control user and group settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified engineers can also assist your company to use BlackBerry BES Server to implement key procedures not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and support BES Server's high-availability architecture using virtual servers
- Deploy BlackBerry smartphones remotely
- Establish custom management roles
- Automatically track and report on the overall health of your BlackBerry solution
Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Roseville, California who require fast and economical access to an authorized RIM BlackBerry support professional, Progent offers effective online assistance from a seasoned network support staff who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)
Online support eliminates travel expense and enables specialists to solve technical issues rapidly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in the entire range of BlackBerry solutions and offer expert help in fields including fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned experts can also assist your business to resolve a broad array of issues concerning synchronization, handset detection, email reconciliation, web access, mobile connections, IM, PC software installation, and Desktop Redirector.
As a leader in providing countrywide online technical assistance for small business networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry support expenses low and, by handling issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry consultants can also assist you to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and implement sensible security configurations.
Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network requirements assessment, solution design, roll-out planning and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which management approach and equipment meet your needs, and evaluate your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, server hardware and mass storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry-certified consultant can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
To contact Progent about consulting support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.