Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Roseville company to select the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent offers support services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Roseville, California companies to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and unified management.

VoIP Solutions for Telecommuters
Expanding the business phone system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's current or older products for IP voice solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy IP voice products, see CallManager consulting.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and deliver on-demand integration and debugging services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Roseville, California business, call 1-800-993-9400 or go to Contact Progent.