Immediate Online Support for Roseville California Computer Systems
Immediate Online Support for Roseville NetworksFor organizations located in Roseville California, Progent offers online technical support for information systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have delivered online support to businesses in every state in the U.S. (See recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified network specialists to handle challenging infrastructure problems, plus the services of CISSP-certified cybersecurity experts to handle high-level security design and diagnostic jobs.

Progent's online support experts offer exceptional leverage because they have the real-world background and have access to the sophisticated tools needed to solve most network issues quickly. This reduces immediate expenses since service calls use up minimal chargeable consulting minutes. Remote support also eliminates the expense of dispatching an engineer to your location. Your company saves additionally in indirect expenses by reducing or avoiding network downtime and related losses due to business discontinuity, disgruntled customers and vendors, unproductive workers, and distracted executives. Progent's advanced online technical support know-how is especially helpful for businesses that rely on public clouds for vital network infrastructure or software like Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be an option.

Progent's billing policy for remote support is structured to leverage your IT service investment. Progent charges per minute for telephone-based assistance, so you are invoiced only for the services that you receive. In contrast to many remote service organizations, Progent asks for no service activation fee or minimum fees. Progent's one-minute granularity and simple policy for billing prevent scenarios where quick solutions manage to end up as large tabs. Progent's skill at handling problems efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over the years, Progent has refined a collection of customized technologies and field-proven methodologies which permit the maximum level of effectiveness for online engineering help and troubleshooting for computer systems of all sizes. Progent offers protected VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the staff of Progent's remote service group to communicate with your company's computer system without compromising system security.

Progent's advanced customer support database application maintains thorough documentation describing the support that Progent's customers have received. Progent's authorized service personnel have the benefit of the specifics of all help rendered to every Progent customer by every Progent consultant. This database of anomalies and repairs is organized as a readily searchable support knowledge base that permits Progent's remote support professionals to communicate their knowledge with the whole team to make sure that the value of Progent's support improves over time. Progent's advanced certifications and working associations with important vendors including Cisco and Microsoft make available other extensive support knowledge bases and allow quick access to manufacturers' in-house product engineers with the result that Progent's remote service experts can arrive at the most efficient solutions in the least time.

Remote services provided by Progent to businesses in Roseville California include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate services intended to enable small and medium-size businesses to benefit from the same cutting-edge IT solutions used by some of the world's leading enterprises. Progent's ProSight line of network monitoring and management services covers all critical facets of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, identification, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances such as switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating tedious management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that need important updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to get an objective assessment of the overall health of their network. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery expert. The interview is designed to help assess your organization's ability to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup system that meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.

Additional Consulting Programs Available from Progent
Progent can provide the skills of seasoned online consulting experts for special IT projects. Billing rates for longer-term consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these special areas of computer technology allows customers to execute major initiatives within budget and on time. Progent's special online consulting services include:

  • Call Center Support
    Progent's Help Desk programs for organizations with environments that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, co-managed Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers call desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve challenging problems.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative support solution based on the leading professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center team of seasoned network experts gives your customers in Roseville California fast access to a large network service resource with extensive background offering phone consulting and online diagnostics for computer environments powered by Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk the reputation as a crucial contributor to business success, and Progent's intent is to resolve and not just annotate network problems.

  • Applications Support: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group provides remote and in-depth engineering expertise and training in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft business applications such as CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. To find out more information on Progent's consulting, custom development, and training services, see Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10; cohesive integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Services
    Progent offers organizations in Roseville California online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager troubleshooting and support. Progent can tune SCOM to accommodate your environment so your IT support is proactive rather than reactive. By exposing looming issues before they evolve into downtime, proactive monitoring can head off inconvenient and costly network crises. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems powered by a mix of OS platforms.
How Your Roseville Company Can Contact Progent's Remote Service Experts
To contact Progent about emergency remote expertise with Microsoft, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For offices and new ventures in Roseville California, Progent's phone-based network support engineers are ready to deliver expert and affordable system help the instant your organization has to have it. More than a decade of offering remote repair services has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine remote connectivity technology to solve IT problems quickly while avoiding the cost and lost productivity that comes with on-site support visits.

Even if your Roseville office relies on a local independent support technician or employs a full time IT staff that know how to handle typical network problems, Progentís Microsoft and Cisco certified consultants can still provide an easy and seamless remote extension of your local resources for situations when your regular service personnel either don't have the time or the expertise to address sudden system crises or particularly tough integration projects.

Advantages of Progent's IT Support for Organizations in Roseville California
Progent's online IT consulting services enable your Roseville organization to have the benefits of timely, world-class IT support without the cost of maintaining a full-time IT organization. Your information system will acquire greater business worth by becoming more reliable, efficient, and secure. Benefits to your company include:

  • Convenient virtual expansion of your local IT resources
    With most offices in Roseville California, local network service resources, whether made up of independent consultants or an internal maintenance staff, can deal with the majority of network problems. On the other hand, major troubles might spring up when your regular resources are overstretched or unavailable, and some trouble may stem from technology that is unfamiliar to your onsite service technicians. In these cases, Progent's online service professionals offer an easy, fast, and affordable way to supplement your regular resources and to transfer useful information to improve your capability to handle downstream problems locally.

  • Reduced Reliance on Freelance Consultants
    For IT support, smaller companies often depend on independent freelance service providers. Although freelance service people carry less internal costs than big support organizations and can afford to charge lower rates, they are occasionally stretched too thin, making it impossible to respond rapidly to urgent situations. If an independent service provider is occupied with another client, sick, on a trip, or in class, the lack of fallback help may require your business to go without assistance during an IT crisis. As your business grows, network downtime and problems with vital applications are more costly. The money you thought you were conserving on an independent can be consumed fast by reduced productivity. Progent provides an on-call source of reserve service expertise to make sure your IT system remains up and running.

  • Build a Scalable Foundation for Seamless Expansion
    Organizations typically start with an information system implemented on a shoestring budget. Without a scalable framework, band-aid fixes often get thrown on top of an unstable foundation. When a network grows, reliability and expandability issues can hinder the productivity of the business. These poorly designed systems require careful assessment, intelligent long-term planning, and extensive technical expertise to evolve to a system infrastructure able to offer the stable foundation to handle current business demands and facilitate downstream growth.

  • Work with Solution Providers Rather Than Product Sellers
    Smaller offices require advice and technical training to negotiate an increasingly complicated maze of product options capable of accelerating business growth and improving efficiency. Businesses hardly need a network engineer who is motivated to sell a specific vendor's products. Network support and product sales can lead to a scenario where the recommended solution is designed around a profitable product rather than the genuine needs of a business. Progent eliminates these conflicts by offering just services rather than products. This allows Progent to match technical expertise with the best needs of customers.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of IT background, fine tuned remote support tools, and familiarity with corporate IT allow companies to avoid the pitfalls of exclusive reliance on smaller service organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by providing:

How Does Our Company Start Receiving Online Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.

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    Progent's Cisco certified Wi-Fi consultants offer economical remote and onsite support for legacy and current 802.11ac Aironet wireless APs and Progent can assist you to design and maintain wireless environments that include indoor and outside/industrial Aironet access points.

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    Microsoft Dynamics GP 2010 financial software is a comprehensive business management platform that unifies data and operations across your company, interfaces easily with other solutions, and brings together employees, customers and suppliers regardless of time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, protected computer and network infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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    Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Progent's Apple Mac consultants can promote the creative aspect of Macintosh environments by offering help services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

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    Progent's Cisco Jabber consultants offer remote or onsite expertise to assist organizations of any size to design, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the technologies that make up creating an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.

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    Progent's CISM-certified security consultants can help you secure your Mac network through professional support offerings including performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating secure off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your corporate information system.

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    Progent can provide economical online access to consultants with expertise in a wide array of products and services that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can provide consulting support for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain data backup systems for a variety of environments such as on-premises, remote, cloud-based, or a mix.

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    Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network specialists offer a range of IT support services such as project management, Sarbanes Oxley compliance, site moves, corporate security, system architecture, local or phone-based emergency support, and troubleshooting for collocation hosting environments. A Progent network architect can help you plan a multi-site network that makes efficient use of co-location services and Internet data centers. Progentís Microsoft Premier engineers can help major corporations design, integrate and support major rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and remote networking.

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    Progent can assist your business to design and implement an efficient transition from a Solaris-based information environment to a network powered by Windows and suited for running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to guard your information and reduce productivity discontinuity by designing an efficient transition strategy that protects your existing investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current infrastructure, transition strategy and validation, Microsoft Exchange migration support, data and application software migration, and processor and mass storage transition and consolidation.

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    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and service organizations to manage supply chains and streamline critical business processes in order to get products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that spans from occasional advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

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    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management options are built upon mature virtualization architectures that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while achieving world-class reliability and an unmatched degree of vendor flexibility.

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    Progentís Cisco-Premier network consultants offer professional PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a sensible combination of security, performance and availability for information networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progentís network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progentís experienced Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security gaps.

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    Progent provides national remote help and consulting services for companies who run Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help offers maximum return for your IT budget by preserving user efficiency and limiting the time charged for computer analysis and repair. Advanced remote access utilities and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and expense by going to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISM premier security professionals to assist you with the toughest system problems.

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    Progent can help organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class reporting. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment to make sure you realize the highest possible return on investment.

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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an objective assessment of the health of their network. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and safer Active Directory environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime.

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    Progent offers consulting for security auditing products such as LANguard from GFI for performing a variety of automatic network testing scans to identify possible security gaps. Progent has broad experience with security auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can show you how to design security into your business operations, install auditing tools, plan and deploy a protected network architecture, and suggest policies to optimize the safety of your network. Progent's security engineers are available to help you configure a firewall, design secure remote connectivity to email and business applications, and integrate VPN. Progent's certified security consultants can also test the security of web-based software and can provide comprehensive information security tests of enterprise-wide security to validate your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO 17799.

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    Progent's Microsoft-certified consultants can assist your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or help you to enhance your current SCCM 2012 ecosystem to support your evolving business needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    Progentís Technical Response Center offers nationwide extended hours remote assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and online secure network connection to isolate and resolve network problems rapidly and affordably. The breadth of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent problems, the Technical Response Center endeavors to answer your request for service within one hour.

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    Progent can provide expert online consulting services to help businesses connect their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that utilize local IT assets along with public cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud integration support services that include Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.

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    Server proliferation puts pressure on network budgets and management resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and quicker return on investment, more leveraged utilization of physical computers, simplified operations, increased system availability, and easier management. Typical uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and affordable quarantine of program development or evaluation systems from on-line systems.

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    Progent's experienced ransomware recovery consultants can help your business to rebuild an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.

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