For small business computer networks located throughout the state ofSouth Carolina, Progent's Microsoft certified technicians can provide phone support and remote troubleshooting to fix your network systems issues quickly and affordably. Progent has developed enterprise-grade expertise, sophisticated tools, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays associated with in-person service visits.

If yourSouth Carolinacompany is located beyond the larger metropolitan areas such asColumbia, Charleston, Rock Hill, or Greenville, your local network support options may be limited in skills, or unavailable during urgent situations. This can result in a office network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís staff of field proven network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to provide excellent network solutions.

Consulting Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to offer a centralized mechanism for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from older releases of VMM, design processes for creating and deploying VMs and hosts, design fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service incorporates cutting edge behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to address the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out about Progent's complete ProSight series of low-cost network monitoring and management services for small and medium-size organizations.

Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business series of access points are Linux-powered devices designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide online or on-premises integration and debugging services to help your organization to design, implement, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or topology. To learn more about Progent's consulting services for both current and older Cisco Small Business family of wireless access points, see Cisco Small Business WiFi access points configuration and troubleshooting.

ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical data. Read about the entire ProSight family of low-cost outsourced network management services for small and mid-size businesses.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your organization's ability to block or recover rapidly from a ransomware incident. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup/recovery environment that meets your company's needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

BI Reporting and Analytics Consulting
Progentís business information reporting consultants offer online and on premises expertise to assist your organization with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying an advanced business intelligence environment. Progent's BI consultants can help you to support your current reporting system, help you to upgrade reports from an outdated reporting product to a modern solution, and provide as-needed remote training to meet your specific requirements. Progentís management reporting consultants can provide expertise in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

Cloud Consulting Expertise for Remote Workers
Progent can help small and medium-size businesses to set up their home-based workforce with secure and seamless integration with public cloud resources. For information about ways Progent can help companies to configure resilient Cloud access for their teleworkers, visit cloud consulting services for teleworkers.

Collaboration Software Support Services for Remote Workers
Progent can assist small and mid-size companies to set up collaboration platforms like SharePoint and Teams to allow their at-home workforce to engage in productive teamwork with fellow workers and clients. To find out about how Progent's consultants can assist you to integrate and maintain collaboration platforms for remote workers, refer to collaboration platforms consulting expertise for telecommuters.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide advanced remote consulting support to assist organizations of all sizes to connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in hybrid network models that combine local IT assets along with public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to assist your business to design, configure, manage and troubleshoot a BDR solution built on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

Progent's Integration and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their market, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a certified CCIE consultant to help you to design, install, manage and repair converged communications networks that incorporate Cisco Unified Communication products in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth experience assisting companies of all sizes to build advanced collaboration solutions by providing expert services that include Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless IP phone solutions. Progent's consultants can assist you with Cisco's entire portfolio of UC applications such as Cisco Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Mobility.

ProSight Managed Services for Network Management
Progent offers a selection of low-cost, fixed-price services intended to allow small and medium-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. Progent's ProSight suite of outsourced network management services covers all key aspects of information technology such as email content filtering, behavioral-based threat defense, update management, automated backup/recovery, infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small businesses, click:10 Benefits of ProSight Managed IT Services.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to help businesses of any size to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that make up creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliancesand management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.

Expert Consulting and Support Services for Systems at Colocation Sites
There are several hundred world-class data center colocation sites in the and major metropolitan areas across the U.S., and Progent's Internet data center support team can improve your systemís reliability and performance by helping you select a remote data center site that addresses the specific requirements of your enterprise including geographic proximity, size, communications, affordability, and value-added features and services. Progentís colocation center support services are intended for businesses with equipment housed at collocation hosting sites and in need of timely on-premises help at the colo facility as well as online support from Microsoft and Cisco Premier Certified experts. Progent provides a variety of collocation center consulting services including system topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and installation of non-stop configurations, defining and implementing layered security structures, firewall integration and support, designing load balancing solutions, and planning high-availability server clustering configurations.

Contact a Progent Computer Consultant
To find out how you can access a Progent computer support expert for online or on-premises assistance, phone 1-800-993-9400 or go to Remote Computer Help.



An index of content::

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    Progent can assist your company to plan and execute a smooth migration from a Sun Solaris-powered IT system to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business disruption by developing an effective transition plan that protects your current assets in Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, transition strategy and testing, Exchange migration support, data and application transition, and server and storage transition and economization.

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    Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.

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    Progent's Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for the products, technologies and services that go into creating a cohesive Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration solution.

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