For small company computer networks located within the state of South Carolina, Progent's Microsoft certified professionals can deliver remote phone assistance and troubleshooting to resolve your computer system issues fast and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support knowledge bases to troubleshoot and fix computer network problems without the expense and delays normally associated with onsite technical service dispatches.
If your South Carolina business is located outside of the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your local network systems support options may be limited in technical capability, or not available during an emergency. This can result in a network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent’s staff of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a large variety of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the task, but an expert with field proven methods for applying those skills to provide affordable network solutions.
Temporary CIO Services
Progent can provide businesses with an IT management professional who can serve as a part-time CIO. This experienced IT executive can offer strategic direction to assist your company to integrate sensible technology to improve business operations so they match more closely with your corporate objectives. Your company can develop and implement a well thought out information technology plan without absorbing the expense of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can perform include growth strategies, planning technology budgets, creating models for Return on Investment, reengineering workflows, negotiating with suppliers, establishing security and compliance policies, cash flow management, automating network administration, patch management, network asset documentation control, and business continuity preparedness.
NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN storage environments efficiently based on best practices.
Microsoft Project Server Integration
Progent's certified Microsoft Project Server and Project Online consultants offer comprehensive online and onsite support for Microsoft Project Server and for all Microsoft products that integrate closely with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App integration, SharePoint 2013 planning and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Exchange Server 2010 management,Office Excel and Office 365 Excel application support, plus Office PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network engineers to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile users so that they can use Project Server to work together securely and efficiently. Progent's certified security experts can assist you to adopt and police security policies that protect important project information without interfering with the productive exchange of authorized information.
Progent's Consulting and Development Support for SQL Server 2016
Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, data security, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to assist organizations of any size to plan, deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and System Center Operations Manager.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide expert remote consulting to assist organizations of all sizes to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that support Windows and Linux systems and applications in hybrid network models that seamlessly combine on-premises resources along with public cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange and Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.
ProSight IT Asset Management for Network Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
CISM-certified Cybersecurity Management Consultants
Progent can provide the support of CISM certified security management experts. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that information security professionals are required to learn. CISM provides business management the confidence that consultants who have earned their CISM certification possess the background and knowledge to deliver effective cybersecurity management and support services.
Oracle Administration Support and Software Development
Progent offers affordable access to an Oracle expert for Oracle DBA support or an Oracle application developer. Progent can help your business to create efficient mechanisms for key Oracle DBA tasks including database tuning, backup and restore strategies, and database protection, or mentor your IT personnel how to follow industry leading practices for streamlining major management tasks. Progent can also provide the support of a PL/SQL programmer to assist your company to design, tune, enhance, or migrate Oracle applications that can range from business reports to data-driven web sites. Progent has experience with Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Security Inventory Scanning for Small Businesses
Progent has put together two low-cost service bundles intended to allow small companies to receive a professional network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from beyond your firewall to determine possible risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer executes a system scan from an authorized computer within your company firewall to assess your exposure to inside assaults. Both security inventory packages are set up and executed from a secured external location.
Cost-effective Computer Support Solutions
Many small organizations utilize poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with inadequate experience can take several times longer to complete the same job than a seasoned Information Technology expert. As an example, billing a third less per hour, but taking three times as long for the same task is not a deal. Still worse, a badly architected or implemented network environment that is unstable and difficult to manage or expand can cost a business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the United States confirm the efficiency of Progent's service model and the expertise of Progent's staff of engineers.
System Center Data Protection Manager (SCDPM) Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can help you to plan, implement, administer, and repair a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through challenging issues or deliver end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on schedule and within your budget.
Microsoft Exchange Server 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 Server engineers can help your organization to manage and troubleshoot your existing Exchange 2010 Server deployment or give you access to the assistance of seasoned Exchange Server 2016 professionals and Office 365 Exchange Online specialists to help you determine the value of migrating to a modern release of Microsoft Exchange that delivers fast ROI by improving your productivity, lowering the expense of equipment and service, streamlining management, and consolidating your vital communications platforms.
VMware NSX Network Virtualization
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, configure, test and maintain a DR system powered by VMware SRM and VMware NSX.
Progent's Client Testimonials
Progent has provided online or on-premises IT support service to organizations in each state in the U.S. Many of these clients have indicated their appreciation to Progent in the form of testimonials to the excellence of Progent's support personnel. Take a look at Progent's client testimonials to learn what people say concerning the quality of Progent's consulting services
If you want to revamp your company Web site, create internal web sites for functions such as HR or employee education, establish a standout Web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's experts can also assist you to host your web solutions by designing and managing a secure, robust server and connectivity environment that includes remote and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site development platforms. For data-intensive web sites, Progent offers the services of certified SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.
Talk to a Progent Computer Support Expert
To learn how to access a Progent network support expert for online or on-premises assistance in , phone 1-800-993-9400 or go to Online Network Help.