For office network systems located in the state of South Carolina, Progent's Microsoft certified engineers can deliver phone assistance and remote troubleshooting to repair your network issues fast and affordably. Progent has acquired enterprise-grade skills, advanced software utilities, and support knowledge bases to troubleshoot and fix computer network problems without the high cost and time delays normally associated with in-person service visits.
If your South Carolina business is situated beyond the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your local computer support options may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not only the technical competency needed for the task, but a professional with field proven methods for applying those skills to provide affordable network solutions.
ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Read about the complete ProSight series of affordable outsourced network management services for small businesses.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement a wireless LAN adapted to your environment, providing you a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progentís onsite wireless survey includes physical walkthroughs, RF and security audits of your current wireless network, analysis of your site's layout, measuring for RF interference, signal propagation modeling, identification of the best placement for client-specified Wireless Access Points (WAPs) such as Cisco Aironet access points, Cisco Meraki access points and Apple AirPort devices, and a detailed report describing the new WLAN.
Amazon AWS Planning and Integration Consulting
Progent's Amazon AWS cloud integration consultants can provide cost-effective online consulting to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid ecosystems that seamlessly integrate Amazon AWS resources. Progent can provide occasional support or Progent can provide comprehensive project management outsourcing to help you move smoothly to the Amazon AWS platform.
Microsoft Exchange Server 2016 Upgrade Support
Progent's Microsoft Exchange 2016 Server consultants can assist you in all phases of your upgrade to Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Certified cybersecurity management experts. The Certified Information Security Manager (CISM) organization describes the basic capabilities and worldwide standards of skill that information security professionals are expected to learn. It gives executive management the assurance that those who have earned their CISM credential have the background and knowledge to deliver efficient cybersecurity management and support consulting.
Planning, Integration and Support Expertise for Microsoft System center 2012
Progent's System Center 2012 consultants have over a decade of experience integrating, supporting and troubleshooting the core components included with System Center and can help your organization to design, configure, manage, and repair your System Center 2012 R2 ecosystem to maximize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration planning and support to assist you to move to the current edition of System Center from a previous one or from a third-party IT management platform to provide the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.
SharePoint 2016 Migration Support
Microsoft SharePoint Server 2016, intended for onsite installations of the SharePoint content management platform, offers deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify local and cloud resources. Additional improvements include rapid provisioning with the MinRole installation feature, increased scale, faster performance, tighter cybersecurity, advanced analytics with Power BI integration, and a modernized client interface for team projects. Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, software development, and troubleshooting support for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint. To find out more, see SharePoint Server 2016 Migration Support.
Security Inventory Scanning for Small and Mid-size Business Networks
Progent offers two low-cost service packages designed to enable small companies to get an independent network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized computer within your firewall to assess the risk to inside assaults. The two security inventory services are configured and run from a secured external location.
Migration Consulting for Skype for Business Server
Progent's Microsoft Skype for Business integrators can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you design and verify a security strategy for your Skype for Business solution that is compliant with government and industry standards.
Comprehensive Reporting of Services Delivered
Progent produces full and detailed documentation of all support activity to ensure customers donít ever feel ďcaptiveĒ to their IT service provider. Progent sends email documentation of services immediately after completion of each support interaction, and also sends a printed copy along with monthly invoices. Complete network service documentation makes it easier for customers to transfer to a new service provider or assume more support responsibilities in house. Good support documentation also give IT managers the information needed to evaluate maintenance services and develop better informed network budgets.
ProSight WAN Watch Infrastructure Management
ProSight WAN Watch infrastructure management service makes it easy and affordable for smaller businesses to map, monitor, reconfigure and debug their connectivity appliances such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that require critical updates, or isolating performance issues. Find out about the complete ProSight suite of low-cost network management outsourcing services for small and mid-size organizations.
Get in Touch with a Progent Computer Support Expert
To find out how you can contact a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.