For office computer networks located within the state ofSouth Carolina, Progent's Microsoft authorized technical team members can deliver phone assistance and remote troubleshooting to resolve your network troubles quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to identify and fix computer network problems without the high cost and delays associated with in-person service calls.

If yourSouth Carolinaorganization is located beyond the larger metro areas such asColumbia, Charleston, Rock Hill, or Greenville, your local computer network support options may be limited in technical expertise, or unavailable during a crisis. This results in a network environment that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a broad variety of technical tasks for a broad range of customers. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.

ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution utilizes next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Find out about Progent's complete ProSight line of value-priced outsourced network management services for small and medium-size organizations.

Planning and Migration Support services for SharePoint 2013
Progent has been providing SharePoint support since the initial SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT knowledge to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific tasks related to your SharePoint 2013 migration.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement a WiFi network optimized for your facilities, providing your business a WLAN that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service. Progentís onsite wireless survey features onsite walkthroughs, spectrum and security audits of your existing wireless network, analysis of your buildingís layout, testing for radio frequency interference, signal propagation modeling, identification of optimum placement for client-requested WAPs including Cisco Aironet APs, Meraki access points and Apple AirPort devices, and a comprehensive document defining the new wireless network.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud hosting options are based on mature virtualization platforms that enable small businesses with multi- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultants can provide advanced online support to help businesses of all sizes to connect their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid architectures that combine on-premises resources along with public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting.

Consulting for Managing and Monitoring the Endpoints of Your At-Home Workforce
Progent can assist small and mid-size organizations to implement efficient endpoint management systems for maintaining endpoint devices operated by at-home workers. To find out about ways Progent can assist you to manage the endpoints of your at-home workforce, see consulting expertise for managing and monitoring the remote endpoints of your teleworkers.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of key processes to bring products to market fast and meet customer schedules dependably. Progent offers the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that spans from occasional advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, training, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can create efficient security solutions that protect a small office from advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile users sharing IT resources distributed across a mix of physical datacenters and public and private clouds.

VoIP Solutions Support Services for An At-Home Workforce
Progent can assist small and medium-size businesses to set up VoIP technology to give their at-home workforce the advantage of virtual access to the company phone network. For details about ways Progent's experts can assist your remote workers to integrate and troubleshoot IP voice platforms, visit IP voice solutions for telecommuters.

Data Backup Expertise
Progent's backup experts can provide consulting support for a wide array of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations as well as notebooks and smartphones. Progent supports all major backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers help with Acronis, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as an affordable outsourced service for reliable backup and disaster recovery (BDR).

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows CSV and for vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. To find out more, go to Altaro VM Backup Certified Consultants.

Progent's Customer Testimonials
Progent has delivered online or onsite network support assistance to organizations in each state in the country. Many of these customers have shown their appreciation to Progent in the form of testimonials to the excellence of Progent's support staff. Take a look at Progent's client testimonials to see what people say about the high level of Progent's consulting services

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide centralized management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. Learn more about Progent's complete ProSight portfolio of low-cost outsourced network management services for small organizations.

Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent network consultant for online or onsite assistance in #(state), phone 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    Progent offers quick access to the expertise of seasoned wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your company and help you to design, install, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and throughput.

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    Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI such as a more manageable and safer AD environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with information security standards, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime.

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    Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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    Progentís Microsoft-certified experts offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and information. SharePoint Portal Server offers a central location for your workers or customers to connect to, organize, distribute and manipulate useful data, files, and applications and to communicate with one another. It allows faster and more intelligent decisions, more effective access across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and outside an organization. Windows SharePoint Services join employees, clients, teams and projects with the information theyíve created in a way that makes data easy to locate, retrieve and apply.

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    Progent can provide a variety of affordable online and onsite support services to help you to deploy, administer, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, iOS, Google Android, or Linux.

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    Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget.

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    Key characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to buy just the functionality you need, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to integrate information from almost any database or workstation software into Microsoft GP, plus an open architecture that makes it easy to develop custom applications. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can offer expert GP support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.

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    Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT administration and support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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