For office computer networks located within the state of South Carolina, Progent's Microsoft and Cisco qualified technical experts can deliver phone assistance and remote troubleshooting to solve your computer network troubles fast and affordably. Progent has developed world-class expertise, sophisticated utilities, and support databases to troubleshoot and resolve network problems without the high cost and delays associated with onsite service dispatches.
If your South Carolina business is situated beyond the larger metropolitan areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a extensive range of clients. This means you obtain not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.
Immediate Assistance for Urgent Issues
With Progentís urgent online network troubleshooting services, your company can get instant help for problems that are causing network disruption. Remote support eliminates the long delay and higher expense required for on-site computer help. For typical network administration tasks, Progentís online support consultants can finish the majority of jobs within minutes of receiving a request, instead of requiring your company to wait for hours for on-premises support to arrive.
Design and Configuration Support for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point experts provide online and onsite support services to help organizations of any size to plan, deploy, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same access, performance, security compliance, manageability and availability for wired and wireless clients regardless of their mobility or computing device. (See Meraki switches consulting and troubleshooting services.)
Consulting and Support Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is designed to offer a unified solution for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for building and installing virtual machines and VM hosts, design high-availability scale-out clusters, connect your private cloud resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware ESXi support.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so any looming issues can be addressed before they can impact your network. Learn about the complete ProSight portfolio of value-priced outsourced network management services for small organizations.
Full Range of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist your company to perform comprehensive security assessments, restore operations quickly from virus attacks, configure firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus filtering and email encryption, and create a company-wide security strategy based on 24x7 automated monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
Eliminate Dependence on an Individual Freelance Consultant
By building a partnership with a full-service network consulting and support organization like Progent as opposed to a freelance consultant, your company is ensured fast availability of knowledgeable experts whenever you need them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with other customers will leave you with no support when you have a crisis.
The Progent Test Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab at the QTS Internet Data Center in Sacramento is available for piloting line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Microsoft Exchange Server 2013 Upgrade Support
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange 2010 and introduces important new features as well as a revamped structure. These enhancements affect vital IT areas like ease of administration, availability, security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can provide remote or on-premises expertise to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.
Design, Deployment and Troubleshooting Services for System center 2012
Progent's Microsoft System Center 2012 consulting experts have more than a decade of experience deploying, maintaining and fixing the core components included with Microsoft System Center and can help you to design, deploy, manage, and fix your System Center solution to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to assist you to transition to the current edition of Microsoft System Center from an older one or from another IT management platform to provide the advantages of enterprise-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.
Affordable Support Solutions
Many small businesses utilize poor metrics when shopping for a computer network consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient technical background can take many times longer to complete the same task than a seasoned IT professional. As an example, charging 30% less per hour, but taking three times as long for the same task is not a bargain. Still worse, a poorly designed or implemented network environment that is unstable and difficult to administer or upgrade can cost an organization many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied businesses across the United States confirm the efficiency of Progent's service model and the expertise of Progent's staff of engineers.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology built into the most recent releases of Microsoft Windows Server has been radically redesigned to simplify the deployment, configuration, and maintenance of server clusters and to offer greater levels of system availability, protection, performance, and flexibility. New or improved capabilities include cluster Validation, revamped configuration and deployment, improved cluster management, new cluster architecture for increased uptime, better protection and quorum models, elimination of failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified failover cluster consultants can assist you evaluate the advantages of Windows clustering, design and execute a deployment, educate your IT personnel to administer your cluster environment, provide ongoing consulting and support services, and create and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to plan and deploy an affordable disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and get to market quickly.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and CUBE integration consultants can assist your business to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected SIP trunks. Progent can provide cost-effective online or onsite expertise to assist companies to move smoothly to an advanced communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Microsoft Azure Cloud Planning and Integration Consulting
Progent's Azure integration experts can assist you with every aspect of Microsoft Azure integration including requirements definition, readiness evaluation, system architecture, pre-production testing, deployment, centralized management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and debug firewalls and VPN tunnels so your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly integrates on-premises datacenters with Azure services.
Talk to a Progent Network Consultant
To learn how you can contact a Progent network support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Help.