For small office network systems located throughout the state of South Carolina, Progent's Microsoft authorized consultants can provide phone help and remote troubleshooting to repair your network systems problems quickly and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support databases to identify and repair computer network problems while avoiding the high cost and delays normally associated with onsite service calls.

If your South Carolina business is located beyond the larger metro areas such as Columbia, Charleston, Rock Hill, or Greenville, your nearby network support options may be limited in technical expertise, or not available during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís group of network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.

Desktop Consulting and Support Services
Progent can deliver a wide range of cost-effective support services to help you business to install, configure, repair, and manage desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent's desktop PC consulting services include Windows 10 planning consulting, Microsoft Windows 8.1 consulting expertise, Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing upgrades.

World-class Cisco Help from Experienced CCIE-certified Engineers
Progent offers easy, quick, and economical access to Cisco CCIE support professionals. CCIEs are highly-qualified network gurus who earn this prestigious certification only through intense testing by Cisco. CCIEs are able to handle even the most complicated problems associated with network design, integration, troubleshooting, and support. Progentís CCIE professionals work intimately with Cisco in-house staff in analyzing problems with Cisco's IOS platform and developing workarounds or acquiring patches to correct problems. Progent can provide quick contact with a CCIE by phone so that you can get immediate assistance for complex network troubles that are affecting business efficiency but are outside the expertise of your local IT support resources.

Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was released over a a dozen years, and Progent has the scope of IT knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide if an on-premises, online or hybrid configuration is most sensible for your company; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management support or can assist in specific jobs associated with your SharePoint 2013 migration.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified risk management consultant to help your company to develop and execute a risk management plan based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and IT budget.

Oracle Administration Support and Software Programming
Progent can provide affordable access to an Oracle certified consultant for Oracle database administration services or an Oracle software programmer. Progent can help you to create effective solutions for key Oracle database administration activities including database tuning, backup and restore processes, and database security, or train your in-house personnel to follow industry best practices for simplifying major management procedures. Progent can in addition offer the support of a PL/SQL developer to assist you to build, test, enhance, or migrate Oracle-based applications that can range from forms to database-powered web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL programs by utilizing Oracle's SQL Tuning Advisor.

Microsoft Exchange Server 2016 Upgrade Consulting
Progent's certified Microsoft Exchange 2016 Server experts can help your business in all facets of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

Full Portfolio of Security Help
Progent's CISA, GIAC, and CISSP certified security engineers can help your company to perform comprehensive security evaluations, restore operations quickly from compromised security, set up firewalls, set up secure techniques for off-site and mobile access, install spam and virus filtering and email encryption, and craft a company-wide security plan built around 24x7 automated network monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint security.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring endpoint protection service utilizes cutting edge behavior-based machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Find out about the entire ProSight portfolio of value-priced network monitoring and management services for small organizations.

Security Inventory Assessment for Small Businesses
Progent has put together two ultra-affordable service packages intended to allow small companies to get an independent network security assessment from a qualified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers an extensive examination of your network from beyond your firewalled perimeter to determine potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from a secure computer within your company firewall to evaluate your exposure to internal threats. Both security inventory services are set up and run from a protected external location.

Dynamics GP (formerly Great Plains) Programming and Support
Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad technical skills and hands-on experience to resolve the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this mission-critical platform.

Microsoft SharePoint Server Support
Progent's Microsoft-certified SharePoint Server 2013 specialists, SharePoint Server 2010 specialists and Office SharePoint Server 2007 consultants can assist you to rationalize the economic case for implementing the current version of SharePoint Portal Server, consult with you on the appropriate edition of SharePoint for your application, offer configuration and deployment services, help you to set up Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application programs to work with Microsoft SharePoint, design a company-wide security strategy that incorporates portal solutions, and provide troubleshooting and Helpdesk support.

Progent's Consulting and Training Support for Office and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and promotes better business outcomes. Progent can help you to interface Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility issues with different releases of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individual users or groups.

Cisco IOS software Upgrade Support
If your network includes Cisco appliances, you could be running an old release of Cisco IOS, the control software used in virtually all Cisco router and the latest switches from Cisco. Cisco frequently offers updates to IOS in order to fix bugs, shore up security weaknesses, or add functionality. However, upgrading IOS and other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network infrastructure. For example, there could be limited internal Flash storage that could cause a new software version to operate improperly. Progent's Cisco CCIE network engineers offer a broad array of support services associated with upgrading Cisco IOS or any Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run inventories of your router software, recommend appropriate updates, provision Cisco devices, copy software images/, configure and verify your Cisco software, tune performance, troubleshoot problems, and teach your network support managers how to take advantage of any significant new features.

Microsoft Exchange Server 2010 Migration Consulting
Progent's Microsoft-certified Exchange 2010 consultants can help you to manage and troubleshoot your current Exchange 2010 Server environment or give you access to the assistance of seasoned Exchange 2016 consultants and Office 365 Exchange Online consultants to help you determine the benefits of upgrading to a modern version of Microsoft Exchange that delivers quick return on investment by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and consolidating your key communications platforms.

Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent computer support expert for online or onsite help in , phone 1-800-993-9400 or visit Remote Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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