Dynamics GP/Great Plains accounting includes analytics and reporting features that let you monitor all operations, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support services can enable you to create reports that allow you to analyze your business more completely, converting raw data into useful business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Progentís IT outsourcing services for small companies feature designing Windows XP, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving chronic integration problems, and producing a company-wide security plan. Progent can show you how to enhance system availability and performance with fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management help for major migrations and can assist with needs assessment, product inventory, bill of materials development, vendor selection, purchasing logistics, and full documentation. Progentís computer outsourcing help also includes education for office productivity products such as Office XP.
Progent provides a variety of IT service bundles for small businesses. These IT outsourcing and network monitoring solutions are built around the proactive problem solving abilities of Microsoft Operations Manager, a state-of-the-art network and IT management product that tracks the availability, performance, and security of your information system and identifies incipient troubles before they can bring down your system. With Progent's economically priced network service programs, small businesses can select a basic co-sourcing package built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Progent's Microsoft and Cisco premier network engineers can provide expert help with a broad array of technologies and can provide that expertise remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent offers remote support for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network problems, as well as the the assistance of CISA and CISSP-qualified security consultants to assist with high-level security design and problem solving. Progent has provided remote troubleshooting to businesses in every state in the United States.
Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange Server 2007 rollouts or upgrades and can provide onsite personnel to help large companies with installations of Exchange Server in the or any area covered by Progent's consultants.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support team can show you how to design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
The cluster feature set built into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to simplify the installation, setup, and management of server clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or improved capabilities include cluster Validation, revamped configuration and deployment, improved cluster administration, redesigned cluster infrastructure for increased availability, hardened security and quorum models, fewer failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, plan and execute an installation, educate your network support staff to administer your cluster environment, provide ongoing consulting and support services, and create and validate a business continuity plan.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, non-stop system solution that addresses availability issues covering a wide array of infrastructure technologies and procedures.
Progent offers affordable online access to an Oracle MySQL RDBMS administrator or application programmer and can help businesses of any size to integrate and manage MySQL within a robust IT infrastructure that offers advanced performance, expandability, and protection. Progent also has experience assisting businesses port applications from Oracle to MySQL.
Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Microsoft and Apple service makes it possible to provide expert assistance to companies that rely on these platforms to maintain their competitive edge. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and flexibility that improve output of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide affordable online engineering, technical support, and training services to assist your company to plan, execute, and manage Windows Server 2008 R2 to add significant strategic value to your network.
Progent's Microsoft engineers can provide cost-effective remote technical support and programming services to help you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document management applications, wikis, data marts, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Progent's Microsoft certified consultants can provide remote and on-premises consulting expertise to assist your company to administer, support, and repair computers based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote connectivity, mobile device integration, Wi-Fi network design, and remote system monitoring and alerts.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's servers in a solution that gives the highest degree of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management options are based on proven virtualization platforms that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and onsite consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless intranet solution.
Progent's certified database application consultants offer businesses of any size remote DBA and programming services for leading database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, database architecture and programming, administration support, replication strategies, storage management, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
Progent can help small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to suit your unique company needs. Progentís Microsoft-certified support experts offer expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for safe, company-wide resource sharing as well as interfacing with CRM products.
Progent provides live online instruction for a range of client applications and operating systems including Microsoft Office Excel, Word, PowerPoint and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of traditional in-person seminars, including instant communication between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to accommodate the schedules of many trainees. Available to individuals or groups of any size, Progent's virtual instruction allows the teacher to conduct the class from an online office while the students can be dispersed throughout an office or all over the country. Live online education utilizes proven learning mechanisms like broadcast white boards, electronic hand-raising, and shared desktops. Classes can be brief and personalized to specialized subjects or longer in time and wider in scope.
Progent can provide affordable online support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you deploy cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
Progent can provide a variety of low-cost remote and on-premises support services to help your business to install, manage, and troubleshoot desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent offers the temporary services of a seasoned CIO to provide a broad perspective to assist your company pick and support network solutions appropriate for your current situation and that can be a solid basis for your growth. Progent's temporary Chief Information Officer consulting services offer financial advantages to companies who want to optimize the benefits from their IT expenditures but who are without the budget or unwilling to take on another executive-level position to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and networking technologies plus a broad selection and business applications, Progent is in a unique situation to offer objective advice as well as advanced technical support for developing information systems that match the special needs of your organization.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
24-Hour SCCM 2007 Device Management Remote Technical Support
With virtual server technology, companies can operate many virtual servers on one actual server. Virtual server technology enables IT organizations to gain all the benefits of server segmentation, while avoiding the expense associated with buying extra server hardware. Virtualization is also the critical technology for private clouds, which provide major benefits such as reducing the costs of capital equipment, facilities, and administration while enhancing data protection, network availability, and recoverability. Other key server management options are network monitoring software, Windows Server Update Services, and remote server management hardware. Progent's certified server management specialists can help you with all areas of server consolidation and administration to enable your business to cut expenses and save time.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to gain all the advantages of bringing smart traffic control to their IT infrastructures. Cisco's switching technology allows you to enable features to make your IT network sufficiently robust to accommodate time-critical needs, scalable to support future growth, secure enough to guard confidential data, and capable of prioritizing and controlling traffic flows to streamline system performance. Progent's CCIE certified consultants can help you select and deploy Cisco switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can help you create a strategic security policy and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can help you design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent provides nationwide remote help and troubleshooting services for companies who run Apple Mac OS X environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a variety of services including desktop support, migration to the most recent version of Mac OS X from other earlier versions of Apple macOS and OS X, plus expertise with Mac application software. Progent can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote network consulting provides optimum leverage for your information technology budget by preserving client productivity and limiting the time charged for computer repair services. Advanced online support technology and experienced technicians and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your site. In most of situations your network problems can be remediated over the phone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security professionals to assist you with the most challenging system issues.
Cisco's security and offsite connectivity technology for small to medium sized businesses represent a full array of easy-to-administer security hardware and software to help you protect your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align most closely with your corporate goals.
Cisco Unified Communications Manager, previously branded CallManager, functions as the core of Cisco's collaboration solution. CUCM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly remote and on-premises support to assist organizations of any size to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, performs health reporting, enables safe self service, and offers a single point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist you with any facet of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Progentís Technical Response Center offers affordable national after-hours online support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide 24x7 phone support and remote direct network connection to troubleshoot and repair technical problems quickly and economically.
Progentís Microsoft certified experts offer small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software rapidly and automatically to specified workers, reduce software expense and adhere to licensing agreements by understanding usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset monitoring management including software and appliance inventory.
Progent can help your organization to deploy Cisco's networking technology to build a solid basis for your local, cloud-centric, or hybrid data center and improve operations in key areas including compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a cohesive intranet solution.
Progent's certified failover clustering experts can assist businesses to evaluate the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
If your company operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can help your whole organization in a wide range of security areas including security management procedures, security architecture and models, access control products and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that information security professionals are expected to master. These certification give executive management the confidence that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security support and engineering services.
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.
Server growth wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker ROI, more leveraged use of servers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.
Progent's Data Center engineers can show you how to select fault-tolerant data centers that meet the specific requirements of your company. Fault tolerant Internet Data Centers are particularly appealing to small organizations because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum level of fault tolerance is too costly for the majority of small businesses. Progent can help you get all the benefits of high availability data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.