Additional Topics of Interest

Shared Network Support Help Desk Remote Technical Support
Onsite Technical Support Extended Service Desk

Progent’s Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the top shared professional services automation tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.

Small Business On-site Technical Support
Consultant Small Business Network

If you have a company information system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from over-reliance on single independent consultant while giving you cost-effective and reliable access to enterprise-class network expertise. By delivering network consulting service when you need it, offering advanced expertise for critical applications, offering value-added support such as 24x7 network monitoring, and charging only for support you receive, Progent offers you an affordable solution for optimizing the productivity of your small office network. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT network and to benefit from fast access to the experienced support typically available only to enterprises who can afford a large internal IT organization.

Consulting SQL Server 2016 Standard
24/7 SQL Server 2016 Disaster Recovery Computer Consultant

SQL Server 2016 introduces significant improvements in performance, scale, data security, availability, BOYD integration, plus integrated BI. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and onsite support to assist businesses of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

Urgent Google Cloud integration Consultant Services
Microsoft, Cisco and Security Certified Experts Consulting Google Cloud integration

Progent offers cost-effective remote and on-premises support to assist companies to move any part of their core network resources to Google Cloud Platform (GCP). This can save time and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

802.11 Wireless LAN Support and Integration
Wireless LAN Consultancy

Progent can show you how to design, configure, manage, monitor, and repair a viable Wireless network infrastructure, select sensible hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough wireless system security strategy that is well integrated with the security plan for your overall business network.

wireless IP phones and Meraki APs Online Help
Configuration wireless IP phone upgrades

Progent's wireless IP phone configuration consultants can provide remote and onsite assistance to help your organization create and manage a Cisco wireless IP phone solution by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

802.11ac Wireless Remote Support Services
802.11ac Access Point Technical Consultant

Progent's Cisco-certified Wi-Fi integration consultants can assist you to configure, manage, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

iPhone Help and Support
Apple iCloud Consultants

Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments based solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and able to achieve your organization's business goals.

Dynamics GP Power BI Support and Integration
Dynamics GP/Great Plains Consulting Services

important features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you license only the functionality you need, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting capabilities that permit you to monitor all operations, income and spending and sales trends, integration with Microsoft Office to enable access to corporate information, the capability to process information from almost any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it easy to create custom applications. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide expert GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.