Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 offered by Progent's consultants include ROI analysis, project supervision, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and ongoing technical help.
Progent can provide expert support for each step of your Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software and hardware required, suggested vendor sourcing, pilot verification at customer site or at Progent's testing facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and webinar training for customer's support staff and end users.
Progent offers small businesses two ultra-affordable security evaluation packages that include, at a preset price, remotely managed inventory scans of your network security profile which are analyzed by expert information security specialists who assess the data collected by the remote scan, deliver unbiased evaluations of your existing network security, and offer suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-class evaluations of your IT network's vulnerability to assault.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more effectively, turning raw information into useful insights into your company and customers.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge high-end applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Progent offers affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent can provide occasional consulting to help you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and on budget.
Progent's IT outsourcing packages provide affordable network support for small businesses. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or building an on-line business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT support expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network architecture for your vital applications powered by Microsoft Windows.
Our Experts Team offers consulting in key fields that include Macintosh integration and programs; Support for Linux-based, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM consulting; Strategic and vertical application help; Chief Information Officer, management information analyst, and project logistics services; Custom program design and deployment; Web site, eCommerce, EDI, and customer information portal design and deployment; Database management and efficiency help; Management information consulting; and Telecom architecture consulting.
Progent's Juniper Networks-certified NetScreen consultants can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper products, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor systems.
Progent's seasoned ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft Office and Microsoft 365 experts can assist businesses to integrate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers quick return on investment and promotes better business outcomes. Progent can assist you to interface Office or Microsoft 365 apps with each other and with additional key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility problems with different releases of Office and offers live online instruction to individuals or groups.
Technical Support SCCM 2016 Cloud Management Gateway
Progent offers affordable remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent offers the expertise of veteran wireless professionals who can help you to determine the value of Ubiquiti's UniFi technology for your business and help you to design, install, administer, and maintain your UniFi solution.
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support to assist your company to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration.
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based analysis technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the complete threat progression including protection, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks.
Microsoft Mac Office allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Windows. Progent's consultants have experience with both Mac and Windows platforms and can provide service for environments that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Cisco Nexus switches are designed to deliver the speed, scale, dependability, virtualization support, capacity, security and manageability required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting services to assist your IT staff to create an efficient network architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring and alert systems, consolidate resources through virtualization, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities available for Nexus switches. Progent's consultants can also assist you to migrate efficiently from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.
Cisco's security and remote connection products for small companies provide a comprehensive range of manageable security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of the time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent's seasoned ransomware recovery experts can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent provides several basic kinds of Contact Center services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a reliable support group with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a solid contributor to company performance. Progent's target is to resolve rather than simply report problems.
Progent can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and cloud assets.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's pricing policy is to charge for remote support and in-person visits per minute. Consequently, you owe just for received services. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no startup charge and asks no retainer for support services delivered during regular working hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast repairs so you will not be tempted to allow simple problems to stay unaddressed.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises help to carry out your upgrade to Microsoft Exchange 2010, generate extensive documentation of your new email system, train your network support team and users to get them up to speed quickly on Exchange 2010, and offer continuing management consulting and technical help. Progent's consultants can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you an easy single source to show you how to build and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
The cluster technology built into the high-end versions of Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and maintenance of clusters that provide greater levels of system dependability, security, performance, and flexibility. New or improved features include automated cluster verification, easier configuration and installation, unified cluster management, new cluster infrastructure for increased availability, better security and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you assess the advantages of Windows clustering, plan and implement a deployment, educate your network support personnel to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a business continuity plan.
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, operating and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can provide a broad variety of affordable online support services following proven best practices to help businesses of any size to get all the advantages of this leading platform. Consulting support available from Progent include system design, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent provides national remote technical support and consulting services for companies who run Apple Mac networks or whose information systems include a combination of Mac with Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online network consulting provides maximum leverage for your IT dollar by protecting client efficiency and limiting the hours charged for computer repair services. Advanced online support utilities and skilled service specialists and engineers allow Progent to handle the majority of network issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security specialists to help you with the toughest system issues.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent can provide a variety of budget-friendly services that include data center relocation, system installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite network monitoring, automated network administration, software programming, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab.
If your company operates a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a wide array of security areas such as security administration procedures, security architecture and strategies, access management products and techniques, software development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that network security professionals are expected to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to deliver effective security support and engineering help.
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These enhancements affect vital IT areas including manageability, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Microsoft Exchange Server 2013.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or help you migrate to newer firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus defense services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop resource for on-going technical help, maintenance, education, and security expertise.
24-7 SCCM 2016 Azure Integration Technical Support Services
Progent offers a selection of IT support bundles for small organizations. These IT outsourcing and network monitoring services are built around the anticipatory problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and IT management software platform that tracks the reliability, throughput, and security of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent can help small and medium-size companies to configure security protection systems and deliver mitigation expertise required for at-home workers.
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take full advantage of Microsoft Office support, and reduce business interruption by creating and following a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progent provides clients the services of consultants who have earned some of the computer industry's most prized credentials. Progent believes that customers deserve to know that their IT service providers have accredited testing as well as extensive real-world field experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials like the CCIE confers priority for significantly superior vendor support than is available to uncertified service providers, allowing Progent to offer clients a higher level of IT support. In addition, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any facet of planning, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain small internal network administration and support staffs with affordable help from world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed IT services include predictable network management costs, smart automation of routine management processes, continual absorption of the latest technology, smooth transition from older systems to current solutions, improved alignment of computer technology with business goals, access to seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving information technology.
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and users, and post-migration Call Center support services.
Progent can help you to create, implement and troubleshoot a backup/restore solution based on MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss caused by human miscues, computer errors, ill-intentioned insiders, and external attacks like ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
ProSight Reporting is an expanding suite of in-depth reporting tools created to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange Server installations or updates and can provide onsite personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire organization in a broad range of security topics such as security administration procedures, security architecture and strategies, connection management products and methodology, software development security, operations security, physical security, telecommunications, network and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of performance that information security managers are expected to master. These certification offer IT management the assurance that those who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to deliver effective security support and consulting services.
Progent's Microsoft-certified Windows 11 consultants offer an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, teleworker connectivity, data and identity security, automated provisioning, and Help Desk support.
System Center Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables secure end-user self service, and delivers a common control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can help businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.