Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small organizations to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can help your company to plan and test an efficient business continuity strategy that aligns with your business goals and budget. Progent's disaster recovery specialists can assist you to design, implement, and maintain resilient technologies such as non-stop Internet access, virtualized servers, clustering, network load balancing, continual off-site backup, and multi-location hot backup centers.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered services. Unlike some freelance consultants or local service organizations who provide scant documentation or specifics of services done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each consultant to each customer. The practice of detailing and organizing support records results in more effective service and avoids a slew of typical problems such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also assist your business to design and execute a move to the Flexential data center by providing services such as designing solution configuration, recommending hardware, system setup and validation, troubleshooting, setting up online management, and training your IT support team.
Microsoft Dynamics GP accounting offers analysis and reporting features that let you track all business processes, revenues and spending, and market patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to design reports that let you understand your business more completely, turning raw data into useful business information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce applications that integrate seamlessly with Dynamics GP.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with resource sharing and workgroup support. Enabling efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to offer expert support to companies that rely on these platforms to keep their competitive advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Progent is one of the most expert network consulting companies for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's support services for software and firmware patch management offer businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to realize all the advantages of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to deploy capabilities that make your network infrastructure highly robust to accommodate real-time needs, expandable to support growth, secure enough to protect restricted data, and designed for differentiating and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified consultants can help you select and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's CISM and CISA certified security consultants can help you develop a comprehensive protection policy and configure Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if your business is considering moving your main or offsite backup system to Herakles/QTS, Progent can provide a variety of affordable consulting services including data center migration, equipment installation and upgrades, network improvements, comprehensive project management, virtualization expertise, offsite network monitoring, streamlined system administration, application development, disaster recovery/business continuity planning and testing, security assessment, and the support of Progent's Test Lab.
For mid-size businesses who need IT support, Progent offers a variety of alternatives including on-site service, on-line assistance, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, application programming, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent offers professional in-person help for solving technical issues rapidly and affordably.
Progent can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to modify your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL SSRS, and IIS.
Progent's Microsoft consultants provide small and mid-size businesses world-class consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution previously known as SMS Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server 2003 including comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS or Configuration Manager economically for streamlined OS and application deployment, security patch administration, application tracking, and licensing compliance. Progent's consultants can also assist you to move smoothly from SMS Server to Configuration Manager 2007.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for law practices. Progent offers online guidance from NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system environment powered by NetDocs.
Progent's certified consultants can assist you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to determine its performance and stability operating with your applications. Progent's consultants can also show you how to estimate the potential business value of adopting Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to design and execute a smooth upgrade to Windows 7 from a previous version of Windows.
Microsoft Configuration Manager 2016 Online Consulting
Progent can help small and medium-size companies to configure network security defense solutions and deliver mitigation services required for offsite workers.
Progent's Microsoft-certified consulting engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can assist you to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick payback by improving your workers' efficiency, cutting the expense of equipment and service, streamlining administration, and consolidating your key communications platforms.
Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Progent can assist your business in any and all facets of your upgrade to Exchange 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's support services for patch management provide businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent has supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has provided system integration, software development, education, and troubleshooting services since the product's original release. Progent offers in-depth expertise for upgrading out of date Dynamics GP deployments. Progent can assist you to plan, pilot, and implement a cost-effective upgrade from a a legacy version to the latest release of Microsoft Dynamics GP.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who offer minimal documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by each consultant to each client. The discipline of detailing and archiving support records allows more efficient support and avoids a slew of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
ProSight Reporting is a growing suite of real-time reporting utilities created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified professionals average over a decade of experience providing messaging solutions for customers that range from small offices to global corporations. Progent offers economical support for all editions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate remote and wireless email connectivity. Progent's Exchange support services can help you in planning and executing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent also offers support for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.
Progent's support services for patch management offer organizations of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, peripherals {like printers and scanners, network appliances such as switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, provides health monitoring, enables secure end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid networks.
System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.
Microsoft Configuration Manager 2016 Online Troubleshooting
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including protection, identification, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Microsoft Certified Partner SCCM 2016 and Exchange 2016 Integration Services
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security strategy, streamline IT administration, help with application development, and build and test a DR/BC plan.
Progent's Citrix-certified consultants can assist you to evaluate the potential business benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, uptime, consistency, and fault tolerance of your virtual environment while reducing the cost of resources and operations and streamlining management tasks.
Progent delivered a wireless integration solution that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can extend to even greater distances. This wireless solution offered better bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.
Progent's expert programmers, relational database designers, and program management consultants can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by offering relational database architects and programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with other applications like SQL Server and Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help businesses to create, expand, repair, or port web-based applications to take advantage of the most current web technology.
Microsoft SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises consulting services such as planning, deployment, administration, troubleshooting, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.
Cisco's security and remote access products for small organizations represent a comprehensive line of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit best with your business goals.
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
If you want to revamp your corporate web site, build internal webs for purposes such as HR or worker training, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you build and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.
Remote server management cards offer IT administrators full control over a server without the requirement for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to provide efficient remote technical assistance. Progent has experience with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent has more than 20 years of experience deploying, maintaining and troubleshooting the key components included with Microsoft System Center and can assist your organization to design, deploy, maintain, and fix your System Center 2012 R2 ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can assist your organization to upgrade to the latest edition of Microsoft System Center from an earlier release or from another datacenter management solution to deliver the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.