Additional Topics of Interest

Cisco CCDA Position
Computer Consultants Remote Support Job

Progent is seeking a variety of full-time workers including motivated MCSEs; network experts with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant system design with backgrounds in mobile access, wireless integration, non-stop systems, business continuity solutions, data protection, and virtual servers. Progent is also looking for workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. We are also hiring experienced managers able to perform efficiently in Progent's dynamic, virtual office environment. Progent contracts freelance professionals with in-depth expertise and field background in important information technology areas outside our primary technical focus. Our Experts Group employs freelance consultants who offer advice and development support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class help in areas such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by Progent coordinate with our in-house engineers to deliver comprehensive IT services for small and midsize business networks.

Microsoft Proxy Server Engineer
Internet Security and Acceleration Server On-site Technical Support

Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business network from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

Online Microsoft Office Training Technology Professional
Online Microsoft Publisher Training Networking Support

Progent provides live online training for an array of desktop apps and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of traditional in-person instruction, such as instant interaction between clients and trainers, but eliminates the costs of transportation and the hassle of trying to accommodate the availability of many students. Offered to single students or classes of all sizes, Progent's live online training permits the trainer to run the class from a remote facility and the students can be dispersed throughout a campus or all over the country. Live online education deploys powerful teaching tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific subjects or longer in duration and broader in coverage.

Private Cloud Hosting Services Consultant Services
Immediate Private Cloud Virtual Datacenter Hosting Professional

Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restoration. You can use Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of network hardware and data center facilities while benefiting world-class levels of system reliability and security.

Virtual Help Desk Remote Support
Virtual Help Desk Specialist

Progent's Co-managed Call Center service allows your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.

Remote Support Services Microsoft 365 Planning
Microsoft 365 Mac Integration On-site Support

Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of subscription plans targeted at customers ranging from students and households to enterprises. Progent offers fast and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.

Professional Microsoft 365 Word and SharePoint
Microsoft 365 Word forms Consulting Services

Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide selection of economical remote consulting services to assist you to maintain your legacy Microsoft Office Word solution or assist you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, identifying and resolving compatibility problems between different versions of Office Word, interfacing Word with different Microsoft Office apps such as Office Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet synchronization, and remote training customized for your special requirements.

CISA Security Audit Consulting Services
Remote Consulting Services CISA Security Audit

The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that represents expertise in network security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass a comprehensive test given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to help companies in the areas of IS audit process, IT administration, systems and architecture ROI, IT support, safeguarding of information assets, and disaster recovery planning.

Cisco VoIP Phones and CallManager Consultant
SRST Integration

Progent's CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

24/7 Company-wide Standards for Best Practices Network Companies
After Hours Network Manager Access to External Support Databases

Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, at the forefront of IT service, executing a broad variety of technical projects for a large mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not only world-class IT skills, but also a consultant with field-tested methods for applying technical knowledge to solve actual IT problems quickly.

Supplemental Helpdesk IT Services
Extended Service Desk Support Services

Progent's Microsoft and Cisco certified Consultants offer three ways to help mid-size and large businesses develop a cost-effective and productive internal Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies sift through the various high-quality Help Desk software packages available and determine what products might be excessively costly, lack critical capabilities, or align badly with your organization's corporate culture. Progent also provides short-term staffing for businesses who need to augment their internal Help Desk team for occasional projects or to substitute for absent or incapacitated personnel.

Citrix NetScaler Professionals
desktop and application virtualization Specialists

For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to plan a XenDesktop environment that improves the strategic value of your information system; integrate XenDesktop software with your servers, user computers, and printers; migrate your older virtual desktop software to current releases of XenDesktop; and provide advanced online technical support. Progent can also train your network managers to adhere to best practices to manage XenDesktop efficiently.

Linux Network Monitoring, Nagios and MRTG Professional
Linux Network Monitoring Network Consultants

Network monitoring ordinarily consists of tracking a system's resource utilization to help identify throughput bottlenecks or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's system support consultants can help you use both these tools to tune and troubleshoot your network. Progent's UNIX consulting services offer small businesses and programmers help with administering and servicing UNIX and Linux systems that work with Microsoft-based technology.