Additional Topics of Interest

Networking Services Problem Escalation Through Teamwork
Online Support Services Access to External Support Databases

Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the front lines of network support, executing a wide range of IT projects for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This ensures that you get not only expert technical capability, but also a consultant with proven methods for applying computer knowledge to resolve actual IT problems efficiently.

Windows Mobile 7 Consulting Services
Consult Blackberry

Progent's consultants offer experience in multiple disciplines relevant to mobile networking such as system architecture, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft certified experts can save your business time and expense by using their wireless expertise to show you how to choose and configure wireless access solutions that fit the needs of your business. Progent can also tune your IT architecture so that mobile PDAs perform more reliably.

Best ProSight Virtual Machine Hosting Consultant Services
ProSight Hosting for Virtual Servers Technology Professional

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based upon proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.

Juniper SRX5800 Firewall Security Firms
Juniper SRX Series Gateway Security Evaluation

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Engineer Windows Hyper-V 2016 Private Cloud
Windows Hyper-V 2016 Management IT Consulting

Hyper-V 2016 incorporates key features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 investment gives you maximum business benefit.

Consultant Hourly Cost Computer Consulting Firm
Microsoft and Cisco Authorized Expert Consultant Rates On-Call Services

Progent's pricing model is to bill for remote support and in-person help by the minute. Consequently, you pay only for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no retainer for services provided during normal working hours. Many service organizations demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be tempted to permit minor problems to fester.

Engineer Amazon EC2 security
Contract Programming Firm Amazon AWS enterprise hybrid cloud solutions

Progent can provide affordable online consulting to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent offers occasional support to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on time and within budget.

Exchange Online Archiving Network Engineer
Computer Engineer Hybrid Microsoft 365 Exchange integration

Microsoft 365 Exchange Online lets you use cloud-based virtual machines, mailboxes and associated Exchange components to lower hardware costs and administrative overhead. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote technical support to help your organizations to assess the potential advantages of Exchange Online, design a solution that makes sense for your functional requirements and budget, implement a non-disruptive move from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT staff and users, and provide ongoing consulting and troubleshooting.

Apple Motion Training Professional
Quark Class

Progent's Apple Mac experts can support the creative aspect of Macintosh environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.

Microsoft Certified Partner Help and Support MS SQL 2008
Microsoft SQL 2008 Technical Support Services

Progent's Microsoft-Premier SQL engineers offer an array of services to assist small businesses to plan, implement, manage, and repair SQL 2008 systems in order to gain the maximum competitive advantage from Microsoft's state-of-the-art information management technology. In addition, Progent can provide consulting expertise for network infrastructure, company-wide protection, and application development to optimize the business value of your SQL Server 2008 investment.

Technology Professional ransomware cleanup and recovery
Sodinokibi ransomware hot line Consultancy

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800

24-Hour Firewall Security Security Services
Security Auditing Firewall Security

Progent provides companies of any size professional support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security strategy and choose appropriate technologies from a variety of vendors to achieve your security objectives while staying within your budget restraints.

SQL Server 2014 Database Migration Support and Setup
SQL Server 2014 Information Technology Consulting

Microsoft SQL Server 2014 includes major improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite services including planning, configuration, management, remediation, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.

Data Protection Manager 2016 and Azure Backup Specialist
Data Protection Manager 2016 Security and Compliance Technical Consultant

Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-aware protection for key workloads like Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, administer, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through challenging issues or provide end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.