Progent's Linux consulting experts provide small and mid-size companies and software developers support for managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of experience provides you with a convenient single source to help you create and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
To deliver cost-effective IT support for small businesses, Progent offers full-service IT outsourcing packages that offer small businesses fast access to network expertise without requiring you to recruit, educate, and manage a large in-house computer support team. Progent’s IT outsourcing packages give you an economical alternative for creating a protected and reliable system for your favorite Windows business productivity suites such as Microsoft Office XP and Microsoft Office 2003.
Progent's Office and Office 365 consultants can help companies to incorporate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides quick ROI and promotes better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 apps with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Microsoft Office desktop and offers live online instruction to individual users or groups.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for the legal profession. Progent offers remote access to NetDocuments consultants who can assist your law firm to design, configure, administer, tune, or debug a document management system (DMS) environment based on NetDocuments.
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your critical data.
Progent's CISSP-premier network security experts can help organizations of all sizes with any facet of IT security. Progent can implement efficient security systems that protect a small business from advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients accessing network resources spread over multiple physical datacenters and public and private clouds.
If your business operates a UNIX or Linux environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire organization in a broad range of security topics such as security administration procedures, security design and models, connection management products and techniques, software development security, operations security, physical security, communications, network and Internet security, and workplace recovery planning. CISA and CISSP define the basic competencies and international standards of performance that information security professionals are expected to master. These accreditations provide executive management the confidence that consultants who have achieved their CISM or ISSAP qualification have the experience and knowledge to deliver effective security support and engineering services.
Progent is among the most qualified network support companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive the full advantages of Microsoft Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent's Cisco CCIE-certified wireless network experts can provide remote or onsite configuration and troubleshooting services to help you to plan, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless APs to work with your unique workplace design, building structure, and anticipated workloads.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's seasoned solution designers and programmers can help your business to create customizations to Microsoft GP that support the unique requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide help with a selection of software development technologies that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Meraki wireless access point consultants provide online and onsite support services to help businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers identical access, performance, security compliance, manageability and uptime for wired and wireless users irrespective of their location or device.
Progent is looking for a range of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; system consultants with Cisco CCDP or CCIE credentials; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. Progent is also looking for desktop support technicians, off-site troubleshooting professionals, and CISSP or CISM certified security professionals. Progent is also hiring veteran managers and administrators who can operate efficiently in Progent's high-growth, virtual office environment. Progent works with freelance professionals with in-depth expertise and hands-on background in crucial IT areas beyond Progent's primary technical focus. Our Experts Group employs contractors who can provide advice and programming services for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have specialized expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in areas like telecommunications, web design, EDI, eCommerce, or database management. Independent consultants premier by Progent cooperate with Progent's staff professionals to provide end-to-end IT services for small business networks.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and building training systems for new products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Cisco has designed an extensive array of routers that includes appliances built to deliver the security, performance, and reliability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
If you want to update your corporate web site, build internal webs for applications such as human resources or worker training, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web developers. Progent's consultants can also help you design and manage a safe, robust server and communications network, including remote and wireless access, to support your web tools.
Progent's Cisco certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent’s Shared Call Center service allows your business to split responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent's certified SQL Server application developers and database administrators offer online expertise to assist organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants offer help with any phase of application development in environments that can include small office databases to N-tier VLDB applications and data warehousing.
Progent's Microsoft Office and Office 365 consultants can help companies of any size to incorporate Microsoft Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive solution that provides quick return on investment and promotes improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Microsoft Office and offers customized online instruction to individual users or groups.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and onsite consulting expertise, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a seamless intranet system.
Progent provides nationwide urgent technical support and consulting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft technology. Remote IT help offers optimum leverage for your information technology dollar by extending user efficiency and shortening the hours billed for computer repair services. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist with the toughest system problems.
Microsoft SQL Server 2008 offers indispensable, standardized tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing enterprise information and analytical applications in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management solution.
Catalyst line of wireless controllers simplify the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, improving wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing network traffic according to user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.
For large organizations, Progent can leverage in-house IT staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can perform as a transparent nearby supplement of enterprise IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multi-site office environments powered by Enterprise Windows 2000. Progent can provide field engineers and specialists to help with a site relocation or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Progent can assist you in all facets of your upgrade to Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
If your company computer system mixes Linux-based products platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive network that permits all your OS platforms to coexist for easy management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's Linux and Windows coexistence support services include IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and administration, online network support and repair, on-site technical support, and Help Desk Call Center support.
Progent’s Microsoft-certified engineers can help you to enhance your servers or workstations from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of upgrading to 64-bit processing, design an affordable upgrade strategy that reduces operational disruptions, and offer economical, professional online support to aid your organization to configure 64-bit operating systems and applications on your current hardware.
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by delivering deep access to decision-driving information and a rapid return on investment. Dynamics GP confers important business benefits including its ability to extend the reach of your company, handle your accounting, computerize financial operations, standardize procedures across your company, refine inventory control, enhance order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to make sure you reap the full benefits of your Microsoft Dynamics GP business management system.
Progent's Windows Server 2019 disaster recovery planning experts can help your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses analyze the various top level Help Desk software packages available and determine what packages might be too costly, miss critical capabilities, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
Progent is convinced that a carefully architected and executed network can be a pivotal factor for enabling a company's growth, and Progent applies this belief in our corporate system environment. We have built a non-stop virtual office infrastructure that allows our staff consultants and authorized contractors to deliver fast and effective support, cooperate easily on complex jobs, and gain from career and personal maturity by acting as a member of a dynamic company culture of personal drive and independence.
SCVMM 2012 Backup and Recovery Remote Support Services
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your information, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent offers customers access to consultants who have earned some of the IT industry's most prestigious credentials. Progent thinks that clients deserve to be sure that their computer support consultants have formal testing plus extensive practical field experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified service providers, allowing Progent to deliver customers a higher class of computer support. In addition, recognized credentials such as CISSP or ISSEP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by using the assistance of recognized industry professionals.
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit programs which you intend to keep plus the latest 64-bit editions of applications you plan to install.
Cisco's security and offsite access technology for small to mid-size businesses offer a full array of easy-to-administer security hardware and software to help protect your entire information system. Cisco's VPN line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align best with your corporate objectives.
Emergency VMM Management Server Support and Integration
SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, lessening the difficulty of creating, integrating, administering, and using enterprise data and database programs in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent can provide the expertise of a senior consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support group, your ISP, and your telepresence platform supplier to assist your organization maximize the strategic value of your telepresence solution.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for networks that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows systems.
Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, update, optimize and troubleshoot Catalyst switches. Progent can also help you to enhance the security and compliance of Catalyst switches and move smoothly from legacy appliances to current models.
Progent’s consultants can assist you to plan and implement an efficient migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to centralize identity and access management across on-premises and Azure assets.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.