Virtualization and Server Management Support
System Center 2012 R2 Virtual Machine Manager:
Consulting and Deployment Support Services
Additional Topics of Interest
Work at Home Helpdesk Services Support and Setup
Offsite Workforce Helpdesk Technical Support
Progent offers small and medium-size companies overflow or fully outsourced Help Desk support for at-home workers.
Urgent Managed IT Services Consulting
Emergency Managed IT Services Professional
Progent's ProSight family of managed services are geared to offer organizations who have small in-house network administration and support staffs with affordable help from world-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include fixed IT management expenses, automation of common management processes, continual absorption of the latest technology, graceful migration from legacy systems to modern solutions, improved fit between computer technology with strategic goals, guidance from seasoned network consultants, and freeing up management to focus on business instead of fast-evolving information technology.
ProSight Remote Desktop Monitoring IT Consultants
Urgent Automated Server Inventory Consulting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by checking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so that any potential problems can be addressed before they can impact your business.
Network Consulting SCVMM 2016 Shielded VM
SCVMM 2016 Disaster Recovery Technical Support
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of VMM, design processes for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the potential advantages of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Specialist NotPetya ransomware recovery
Consulting Services Phobos ransomware recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and restore an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Windows Server 2012 R2 Professionals
Windows 2019 Server Remote Consulting
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth familiarity with designing and building seamless, comprehensive business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT support can assist you with planning, deploying, managing, and supporting Windows Server systems that increase the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Work from Home Security Remote Support
Offsite Workers Security Support and Help
Progent can help small and mid-size companies to install cybersecurity defense systems and provide response services needed to support telecommuters.
Email Reputation Analysis Services
Email Reputation Analysis Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Top Ranked Excel Programming Firms
Excel Developer
Progent's team of application experts offer advanced support, software development, integration help, and webinar classes for leading applications covering key areas including ERP, general accounting, business analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can help clients throughout the United States to save the lost productivity and fees related to travel and on-premises visits without sacrificing the high quality of technical support.
Windows Server 2008 DirectAccess Support
Windows Server 2008 Active Directory IT Consulting
Microsoft Windows Server 2008 represents an important step forward in making information networks more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can help your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, support, education, temporary staffing, monitoring, and security expertise.
Top Offsite Workers Endpoint Management On-site Support
Offsite Employees Endpoint Management Professionals
Progent can help small and mid-size organizations to deploy unified endpoint management and monitoring solutions for maintaining endpoint devices used by at-home workers.
Technology Professional Exchange Server 2010 Migration
Services Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the value of Exchange Server 2010 for your company and can help your IT staff to design and carry out an efficient migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick return on investment by improving your productivity, lowering the cost of hardware and support, simplifying administration, and integrating your vital communications technologies.
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Amazon MWS integration Development
Urgent Amazon MWS integration Reporting
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Cisco VoIP Phones and Contact Center Remote Technical Support
Immediate Cisco VoIP Phones and CallManager Technical Consultant
Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Microsoft Certified Partner Online Office 365 Word Training Tech Support For Small Business
After Hours Online Microsoft Publisher Training Service
Progent provides live online training for a range of desktop applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of conventional in-person seminars, such as immediate communication between students and trainers, but avoids the costs of transportation and the challenge of attempting to accommodate the availability of many trainees. Available to single students or classes of all sizes, Progent's virtual training allows the instructor to conduct the seminar from a remote facility while the students can be dispersed throughout a campus or all over the the U.S. Virtual instruction deploys powerful learning mechanisms like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specialized topics or extended in duration and wider in coverage.
Information Technology Consulting CME
Integrated Services Routers Professionals
Cisco Unified Communications Manager, formerly known as CallManager, operates as the core of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating closely with apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable remote and onsite support to help organizations of any size to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver optimum productivity. Progent can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, creating UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Consultants Network Troubleshooting
ProSight Automatic Network Mapping Computer Consultant
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need important software patches, or resolving performance problems.
Microsoft Engineer Exchange Server Upgrade
Microsoft Exchange Server 2010 Migration Technology Professional
Progent offers comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site prep, project planning, specification of new software licenses and equipment needed, recommended sourcing, pilot testing at client site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous system, and webinar training for customer's IT staff and end users.
Top Rated ISR 1100 Router Network Engineer
Meraki MX64 router Technology Consulting
Cisco has developed an extensive array of routers that includes routers built to provide the security, performance, and availability required by customers ranging from small businesses to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
Intune and Apple iOS Online Support Services
24 Hour Intune SCCM Integration Computer Engineer
Progent's Intune consultants can help your company to understand the business value of adopting Microsoft Intune for managing your portable devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security policies, plan and deploy test systems to evaluate the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.
Exchange 2007 Edge Server Support and Setup
Exchange 2007 Server Specialist
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Consulting Services Wireless Security
Professionals Security Audit
Progent offers consulting for security auditing utilities such as LANguard from GFI for running a set of automatic system auditing scans to identify possible security gaps. Progent has extensive experience with network auditing tools and can help you to understand testing reports and respond appropriately. Progent can show you how to build security into your business processes, configure auditing software, plan and implement a protected system environment, and suggest procedures to maximize the security of your IT system. Progent's security professionals are available to show you how to set up a firewall, implement secure remote connectivity to email and data, and integrate virtual private network. Progent's qualified security consultants can validate the protection of web applications and can run extensive security audits of company-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.
Windows Server 2003 Technology Professional
Windows Server 2003 Consultant
Progent's certified Windows Server 2003 consultants offer computer help and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows Server 2003 migration, integration, update, and support services include system planning, installation, project management, on-site and off-site technical support and repair, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Juniper Junos Network and Security Manager Security Firms
Juniper Junos CLI Network Consultant
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Engineer Macintosh OS X
OS X Technical Support Services
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with Apple Mac application software. Progent can also assist your business with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business environments based exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your company's objectives.
SharePoint 2016 Federated Search Professional
SharePoint Online IT Services
Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Cloud Protection for Email Specialist
ProSight Email Guard Spam Filtering Services Professionals
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Online Wireless Site Survey Online Support
Wi-Fi RF Coverage Maps Support and Integration
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, performance, density, QoS, security, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for validating, optimizing, and debugging a functioning wireless network.
Wi-Fi RF Spectrum Analysis for Wi-Fi Technology Consulting Services
Wireless LAN Site Survey Network Consultants
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi LAN customized for your facilities, offering you a WLAN that has the coverage, speed, capacity, data protection, and roaming capability your business requires.
Configuration macOS Architecture
Computer Consultants OS X Connectivity
Progent's Apple Mac support consultants can assist you with a broad range of network infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, protection, and new technologies including VoIP and fast wireless networking. For business networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of planning, integrating, and supporting a network infrastructure that is robust, safe, productive and supportive of your corporate objectives. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
Windows 2003 Server Specialists
Professionals Windows Server 2003
Progent's certified Windows 2003 Server engineers can provide network support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance offerings include system planning, installation, project management, on-site and off-site technical support and troubleshooting, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Linux Network Monitoring, Nagios and MRTG Consultancy
MRTG for Linux Consultants
Network monitoring ordinarily involves tracking a system's resource utilization to help identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be deployed to observe mixed-platform networks where Linux and Windows operate together. Progent's network integration consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux consulting professionals provide small businesses and programmers assistance with administering and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.
IP phones Professionals
IT Consultant SPA500 Series IP Phone
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
On-site Support Internet Security and Acceleration Server
Microsoft Certified ISA Server Specialist
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business needs.
Small Business WAP351 Online Troubleshooting
Small Business 500 Access Point Specialists
Cisco's Small Business family of APs are Linux-based units designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or onsite integration and troubleshooting support to assist your organization to design, implement, update, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.
iPad Infrastructure Engineer
After Hours Apple Macintosh Network Engineer
Progent's Mac networking consultants can help you with a broad range of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For business networks built solely on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the complexity of planning, configuring, and supporting a network infrastructure that is robust, safe, efficient and aligned with your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
Cisco ASDM Firewall Management Technical Support
Adaptive Security Device Manager Technology Consulting Services
Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
24x7 Operating System Training
Server One-On-One Training
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance consultants or who employ in-house support personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more reliable, secure, and efficient.
Windows 11 Virtual Desktop Online Support
Microsoft Windows 11 Teams Consult
Progent's Windows 11 experts offer an array of services to support Windows 11 including cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, centralized deployment, and Help Desk support services.
CRISC Cybersecurity Configuration
Remote Support Services Risk Assessment
Progent's disaster recovery planning and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, non-stop network solution that addresses availability issues covering a wide range of network technologies and procedures.
5500 Wireless Controller Support and Setup
wi-fi controller Network Consultants
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology.
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