Progent's Microsoft-certified experts offer small and mid-size businesses enterprise-class consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager 2007 is Microsoft's new title for the update management solution formerly called Systems Management Server. Configuration Manager 2007 provides a variety of enhancements to SMS Server such as comprehensive automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager 2007 effectively for automated operating system and application software deployment, security patch administration, software metering, and software license compliance. Progent's consultants can also assist your company to move smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Progent's Cisco-certified SIP integration consultants can assist organizations of any size to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or on-premises support to assist companies to migrate smoothly to a modern communications network that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that utilize physical IT assets along with one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent's pricing model is to charge for remote service and on-site help by the minute. As a result, you are billed only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency support, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no service activation charge and asks no retainer for services delivered during normal working hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be forced to allow minor problems to fester.
Fortinet next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate firewalls to safeguard your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of subscription plans intended for markets ranging from students and households to enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid solutions that transparently combine on-premises and cloud-based products and services.
Progent is one of the most expert network support firms for creating e-mail systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Progent's application experts can provide advanced consulting, software development, integration assistance, and online training for leading applications covering vital areas including ERP, financials, business reporting, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the U.S. to avoid the time and fees associated with travel and on-premises activity without compromising the high quality of consulting support.
ProSight Reporting is an expanding family of in-depth reporting utilities created to work with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent offers small organizations a pair of specially designed security evaluation packages that provide, at a set price, remotely administered inventory scans of your security profile which are evaluated by expert security engineers who assess the results of the scan, deliver objective summaries of your current network security, and offer recommendations for remediation. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to meet the budgets of small businesses while offering enterprise-class evaluations of your network's vulnerability to attack.
Progent can provide fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can connect to your environment via powerful remote support utilities to provide quick and affordable troubleshooting and repair of urgent network problems.
Even if your company has a small computer services staff and a limited technology budget, your information network can still have the same high availability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier IT professionals, the latest system management products for proactive monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and hardware operating.
Progent is among the most qualified network support firms for designing email and messaging systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Progent can provide affordable online and onsite consulting to help organizations to move all or part of their critical IT resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services created to help you to identify and resolve a an array of network problems before they get big enough to impact productivity.
Progent's Network Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who need immediate access to a Help Desk Call Center with professional telephone support and full escalation options but who must operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's Microsoft-premier consultants can help you to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit computing, plan an affordable migration process that reduces business interruptions, and deliver inexpensive, expert online help to assist your company to install 64-bit software and applications on your existing hardware.
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, non-stop network architecture that addresses availability issues involving a broad range of infrastructure technologies and processes.
Progent has put together two ultra-affordable service packages intended to enable small companies to receive an independent network security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your network from outside your company firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a network scan from a secure computer within your company firewall to assess vulnerabilities to internal assaults. Both security inventory services are set up and executed from a secured remote site.
SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises consulting services including system design, configuration, management, troubleshooting, and software development services to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or on-premises support to help companies to migrate efficiently to an advanced communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
Progent's Cisco Catalyst 802.11ax AP consultants can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Cisco has developed a full product line of routers that includes routers built to provide the security, bandwidth, and reliability demanded by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Routers.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's ProSight family of managed IT services are intended to provide organizations who maintain minimal internal IT administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed services include flat-rate network management expenses, smart automation of common management processes, ongoing absorption of the latest technology, smooth migration from older technology to current solutions, close alignment of computer technology with business goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.
Progent's certified SQL Server application programmers and DBAs offer online consulting to assist businesses of any size to build, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any element of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers remote access to NetDocuments consultants to help legal departments and law firms to plan, configure, administer, optimize, or debug a document management system environment powered by NetDocs.
Progent's Microsoft-certified Intune consultants can assist you to assess the strategic case for utilizing Microsoft Intune for administering your portable computers including notebooks, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist your company to configure policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious issues detected by SCOM 2012.
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to plan, configure, manage and troubleshoot a BDR system built on Barracuda Backup.
Progent offers network support for medium size companies who have 100 to 250 network clients. The medium size business or office has typically been an overlooked segment of the market for network consulting services. The cost structures and service access practices of large outside support organizations make them excessively expensive for the ordinary small business or small medium business (SMB), which commonly has a modest IT budget with which to maintain an information network whose advanced technology and capability are often similar to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the network maintenance expenses of a small-medium business while providing the small company with big-company support from professional, IT experts knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is searching for levels of IT support needed for a medium size office without paying enterprise prices, you need Progent.
Progent's expert application designers and programmers can assist your business to build enhancements to Microsoft GP that support the special needs of your organization while retaining the benefits of Windows integration. Progent can also offer help with a range of development technologies that can be used to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
For medium-size businesses looking for IT support, Progent offers a variety of options including on-site service, on-line assistance, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staffing, business relocation services, software development, and expert consultation. For medium-size businesses in California or other areas serviced by Progent's field engineers, Progent offers expert in-person help for fixing technical problems rapidly and affordably.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server 2010 for your environment and can help you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and improves the productivity of your office employees, telecommuters, and mobile workforce. Progent can also help your company to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server to improve the collaborative capabilities of MS Office applications, and offer training and continuing support for Microsoft Lync and other Microsoft technologies.
Progent's seasoned group of IT consultants and application experts have extensive experience providing online and onsite support for businesses of all sizes who want to incorporate Android phones into their IT systems so that mobile clients can be productive from anywhere. Progent has the range of know-how to solve technical issues that involve numerous vendors and that represent a mix of older and up-to-date technology. Progent provides affordable remote technical support to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD environment. Progent can deliver as-needed technical support to assist you to handle especially challenging technical problems, or Progent can provide comprehensive project management services to help you complete major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
Network monitoring ordinarily entails tracking a network's resource usage in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux or UNIX and can be used to observe multi-OS environments where Linux and Windows coexist. Progent's network integration consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and developers assistance with administering and servicing UNIX and Linux networks that work with Windows-based products.
Progent can help you to design and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and cloud resources.
Progent's managed services for software and firmware patch management provide organizations of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent's CCIE-certified networking experts have extensive experience helping Internet Service Providers to design, deploy, administer, optimize, and troubleshoot high-availability, scalable network solutions suitable for shared public networks.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Progent's Cisco-certified network engineers can help you create an affordable, 24x7 Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of high availability Internet access products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you utilize the most current technology for high availability Internet connections to implement an economical, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.