Additional Topics of Interest

MOM 2007 Troubleshooting
Comprehensive Event Management Technology Consulting Services

Even if your business has a minimal network services group and a limited technology budget, your information network can still feature the same high reliability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management software for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital network applications and servers operating.

Microsoft Expert SQL 2008 Reporting Services Consultant
SQL 2008 Analysis Services Consultant

SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of designing, deploying, administering, and using company information and database applications on platforms ranging from mobile devices to corporate data networks. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.

UNIX Upgrade Consultant
Upgrade Consultants Solaris

Progent can help your business to plan and implement a smooth transition from a Sun Solaris-based information environment to a network based on MS Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to guard your information and reduce business discontinuity by designing an efficient transition strategy that preserves your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration planning and testing, Exchange migration support, information and application software migration, and processor and mass storage transition and economization.

24-7 ProSight Reporting Ticketing Help and Support
ProSight Reporting Infrastructure Monitoring Technical Support

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CISSP Certified Information Security Officer Specialists
CISSP Certified Security Auditor

Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can create efficient cybersecurity systems that protect a small business against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients accessing network resources distributed across multiple physical datacenters and various clouds.

Telecommuter VoIP Support
Work from Home IP Voice Technical Support Services

Progent can help small and mid-size businesses to configure IP voice platforms to provide their at-home workforce the benefit of virtual access to the corporate phone infrastructure.

ProSight Reporting Network Infrastructure Management Computer Consultants
ProSight Reporting Network Infrastructure Management Remote Troubleshooting

ProSight Reporting is an expanding family of in-depth reporting utilities created to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Microsoft Certified Partner Network Support Consultant Branch Office
Cisco Expert Enterprise Security Consultant

For large organizations, Progent can supplement internal IT staffs by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can act as a transparent local extension of enterprise network management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox conformance, project management, and top-level support for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and specialists to assist with a site relocation or branch move, or a system architect to help with setting up or using an Internet Data Center or co-location site.

After Hours CIO Online Troubleshooting
CIO Computer Consultant

Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy sensible technology to enhance business operations so they align better with your corporate objectives. Your company can develop and install a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer.

Help Desk Sharing Support and Help
Top Supplemental Helpdesk Remote Support Services

Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and reporting.

CISM Certified Cybersecurity Management Professionals
CISM Cybersecurity Organization

Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and global standards of skill that IT security managers are required to learn. CISM provides executive management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient security administration and support consulting.

ransomware removal and file restore Consultancy
Egregor ransomware recovery Consultant

Progent's ransomware experts can help your business to assess your ransomware defenses, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

Double-Take Replication Information Technology Consulting
DoubleTake Carbonite Backup Remote Troubleshooting

DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize companies a variety of affordable alternatives for replicating and restoring business-critical applications including Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT systems to create an advanced level of availability and business continuity capability at an affordable cost.

Computer Outsourcing Consultants Small Office
Microsoft Certified Partner Small and Midsize Business Upgrading

Progent is a leading innovator in economically providing enterprise-class network help to small companies. Progent's achievement in addressing the IT support requirements of the historically underserved small company sector is the combined outcome of major technical and process innovations that have eliminated much of the traditional costs out of managing IT support, injected unmatched technical expertise into the IT service mechanism, and significantly accelerated the repair process.