For small business network systems located within the state of South Dakota, Progent's Microsoft certified consultants can provide remote phone support and remote troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired enterprise-grade expertise, advanced software tools, and support databases to identify and resolve network problems without the cost and time delays normally associated with onsite technical service dispatches.
If your South Dakota organization is located beyond the larger metropolitan areas such as Sioux Falls, Rapid City, or Aberdeen, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This can result in a office network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of customers. This means you obtain not only the technical know how needed for the job, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
MySQL Database Application Development and Database Administration Consulting
Progent's MySQL application developers and DBAs offer affordable remote database administration or software programming support and can help organizations of any size to configure and support MySQL within a reliable network environment that provides high levels of speed, scalability, and security. Progent also has experience helping businesses port databases from an Oracle environment to MySQL.
NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart. Progent can provide access to a NetApp MetroCluster consultant who can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster DR system to verify adherence with information assurance standards and regulatory requirements.
Microsoft Dynamics NAV Consulting
The latest release of MS Dynamics NAV ERP includes several new features including specialized Role Centers, improved business intelligence and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting experts offer custom programming, integration and troubleshooting support to enable your company to take advantage of MS Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV to additional systems and applications. In addition, Progent can help your organization to design and utilize data warehouses so you can enhance your knowledge of your business, acquire more clients, expand your sales strategies, and build successful alliances.
Fortinet Firewall Consultants
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate security appliances to protect your IT resources at the network edge, within the data center core, at branch locations, and at the cloud edge. To find out more, refer to Fortinet FortiGate firewall experts.
At-home Employees Services
Progent has two decades of experience assisting small and medium-size organizations to plan, implement, tune, administer, and troubleshoot computer networks that incorporate remote workers. For information about Progent's expertise for telecommuters, see at-home workers integration help.
Cisco Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless expansion of Cisco Unified Communications Manager, is a unified voice messaging solution that accelerates collaboration by providing a variety of options for accessing calls and messages within a framework that is easy to deploy and manage. Cisco Unity Connection lets you read and manage your voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Unity Express (CUE), available in select Cisco ISR routers, provides affordable voicemail, integrated messaging, IVR, and greeting functions for small to mid-size businesses and enterprise branch offices with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to make sure your CUE deployment delivers significant competitive value.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale deployments, and support for Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad range of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. For more information, visit Altaro VM Backup Consulting.
Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center is dedicated to providing the highest level of online computer support available for emergency and standard issues. For emergency issues that impact multiple workers, vital people, or a mission-critical program, the TRC is set up to respond in one hour or less. For non-critical issues, the TRC will in less than two hours. Regardless of criticality, your ticket will be created quickly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding each resolved problem to verify you are comfortable with the outcome and willing to close out the trouble ticket. Learn more concerning Progent's TRC Customer Commitment.
Planning and Configuration Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified wireless consultants offer Aironet wireless access point configuration support and Cisco Wi-Fi controller integration so you can benefit from the 802.11ac Wave 2 WiFi standard to triple the performance for your Wi-Fi network while expanding the coverage.
Google Cloud Platform Integration Consulting
Progent's Google Cloud Platform planning and integration consultants can provide cost-effective remote and onsite support to help companies of any size to migrate any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Get in Touch with a Progent Network Consultant
To see how you can access a Progent network support expert for remote or on-premises support in #(state), call 1-800-993-9400 or visit Online Network Help.