For small company computer networks located anywhere in the state of South Dakota, Progent's Microsoft certified technical team members can provide remote phone support and troubleshooting to solve your network systems problems fast and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to diagnose and repair network problems without the high cost and time delays normally associated with onsite technical service calls.
If your South Dakota company is located beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby computer support options may be limited in technical capability, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís team of network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.
Convenient Payment Methods
Progent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for established business accounts.
Oracle Administration Services and Application Development
Progent can provide online access to an Oracle certified expert for Oracle database administration services or an Oracle software programmer. Progent can assist your business to create efficient mechanisms for key Oracle DBA activities including database tuning, backup/recovery processes, and database protection, or train your in-house personnel how to follow industry best practices for simplifying major management procedures. Progent can also provide the support of a PL/SQL developer to help you to design, test, troubleshoot, or migrate Oracle programs that can vary from forms to data-driven web commerce sites. Progent has skill using Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.
Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service computer consulting and support firm like Progent as opposed to an individual freelance consultant, your company is assured timely access to capable experts when you need them. You do not have to worry that sickness, training, time off, or conflicting priorities with different customers will cause you to be without support when you have a crisis.
Simple Engagement and Billing Model
Progent's simplified per-minute billing policy requires no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other extra charges that drive up support costs. For remote support during normal working hours, you pay only for the time spent resolving your issue. If it only requires ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when Progent's team member is actually on premises working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you might be billed for our consultant's travel time, but not a higher emergency rate. Since Progent has a large pool of engineers located within the entire San Francisco Bay Area service territory, an available engineer is typically close by to help. Progent can in addition offer on-premises service to the majority of zip codes in the United States within 24 hours of answering a service call. Progent's online technical support team has delivered assistance to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Live Online Training Classes for Desktop Apps
Progent provides online training for an array of productivity software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, PowerPoint collaboration, Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Online training provides all the benefits of traditional in-person sessions, such as instant communication between students and trainers, but eliminates the costs of travel and the challenge of attempting to accommodate the schedules of many students.
Online Support for Windows Server 2008 R2
The sophistication and versatility of Microsoft Windows Server 2008 requires an information technology professional with practical experience and diverse knowledge in designing and building cohesive and comprehensive business technology networks. The experience of Progent's seasoned Windows Server experts, with an average of over a decade of background integrating Microsoft-based technology, assures your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 support experts can also help you to assess the advantages of migrating from Microsoft Windows 2008 to Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of any size to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration ecosystem.
Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred world-class data center colocation sites in the San Francisco Bay Area and larger metropolitan areas across the U.S., and Progent's colocation consulting professionals can improve your network's redundancy and performance by helping you select a colocation facility that addresses the specific requirements of your business such as geographic location, size, communications, affordability, and extra additional features and services. Progentís colocation center IT services are intended for companies with hardware located at collocation hosting facilities and requiring timely on-site service at the collocation site plus remote support from Microsoft and Cisco qualified professionals. Progent provides a variety of co-location center support services such as network architecture evaluation, Windows and Linux server integration and support, troubleshooting for server and communications networking, design and installation of fault tolerant systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating high-availability server and storage clustering configurations.
Web Site Development Consulting
If you want to spruce up your company web, develop internal Webs for applications such as human resources or employee education, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's consultants can also help your company to host your web environment by designing and maintaining a secure, dependable server and connectivity infrastructure that includes remote and mobile access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring tools. For database-driven web sites, Progent can provide the services of certified MS SQL Server programmers, Oracle programmers and database administrators, and MySQL experts.
Data Backup Consulting Services
Progent's backup and restore experts offer support for a broad array of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent supports all major backup platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized organizations as an affordable end-to-end solution for secure backup and disaster recovery (BDR).
Microsoft SharePoint Support
Progent's Microsoft-certified SharePoint 2013 developers, Microsoft SharePoint Server 2010 engineers and SharePoint 2007 consultants can help you evaluate the business case for implementing the latest version of SharePoint Server, advise you on the most sensible version of SharePoint Server for your circumstances, offer configuration and integration expertise, assist you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and custom application programs to operate with Microsoft SharePoint, develop a comprehensive security plan that incorporates portal technology, and deliver maintenance and Help Desk Call Center services.
Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center (TRC) is dedicated to delivering the best quality of online network support services possible for both emergency and standard problems. For emergency problems that impact multiple workers, vital personnel, or a line-of-business program, the TRC can respond within an hour. For non-critical issues, the TRC will in two hours or less. Regardless of criticality, your trouble ticket will be generated promptly and accurately, You will be sent a confirmation from the ticketing system, and the TRC will get in touch with you on every resolved problem to confirm you are satisfied with the results and ready to close out the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
Contact a Progent Computer Consultant
To find out how you can access a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or visit Remote Computer Support.