Progent is convinced that a well architected and executed information system can be a crucial factor for enabling any firm's success, and Progent follows this belief in our own system environment. We have created a non-stop virtual office network that enables our in-house engineers and authorized contractors to offer fast and efficient support, collaborate closely on challenging jobs, and gain from career and personal maturity by being a member of an exciting business culture of self motivation and independence.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent’s Microsoft-expert engineers can assist your organization to enhance your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of moving to 64-bit processing, design an affordable upgrade process that reduces business disruptions, and deliver economical, expert remote help to aid you to configure 64-bit operating systems and application software on your current computers.
Progent's Cisco-certified wireless consultants can assist businesses of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, capacity, expandability, security compliance and ease of management needed for seamless access between wireless and wired network infrastructure. Progent offers affordable remote and onsite support for end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the heart of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating with apps like Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and budget-friendly remote and on-premises support to help organizations of any size to create and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that add maximum business value. Progent can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a variety of affordable alternatives for backing up and restoring business-critical applications such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve a high state of availability and business continuity readiness at an affordable cost.
Lync 2013, now called Skype for Business, allows businesses of all sizes to create a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the advantages of Lync 2013, create an in-house, cloud-resident (with Lync Online) or mixed topology suitable for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your management team and end users. Progent has expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.
Progent's Linux consulting experts provide small companies and software developers assistance with administering and supporting Linux computers that operate with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience provides you with an easy single source to show you how to build and maintain a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
If your business has a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and CISSP-certified security specialists can help your entire organization in a wide range of security areas such as security management practices, security design and models, connection management products and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of knowledge that network security managers are expected to master. These certification give executive management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and theory to deliver effective security management and consulting help.
Progent’s experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting services including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security gaps.
Progent can help organizations of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 ecosystem so you get maximum business value.
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for efficiently connecting people, teams and data. SharePoint provides a common location for your workers or customers to access, organize, share and interact with relevant data, documents, and software and to communicate with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and projects with the information they’ve developed in a way that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help you to maintain your current SharePoint environment or migrate to the latest version of SharePoint.
If you are developing UNIX-based software on a network that includes MS Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the continual hassle of maintaining your company information system. Through the use of automated network monitoring and by delivering remote and in-person support when your business needs it, Progent represents an economical way for maintaining an information network that provides high reliability, security, and performance. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, online and on-premises service and repair, proactive network monitoring, and Contact Center support.
Cisco's security and remote connection technology for small companies provide a full range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your business goals.
Progent’s Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, groups and information. SharePoint offers a common spot for your employees or customers to access, manage, share and manipulate relevant information, files, and software and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist you to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can use Progent’s private cloud hosting service to eliminate major investments in the purchase, maintenance, and management of network hardware and data center facilities while achieving the highest levels of network reliability and security.
Progent's certified consultants can help you to pilot Microsoft Windows 7 to confirm application compatibility and to check its performance and reliability working in your environment. Progent's consultants can also help you to evaluate the potential strategic benefits of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and implement a smooth migration to Windows 7 from a your current release of Windows.
Progent is a leading innovator in cost-effectively providing world-class network help to small businesses. Progent's achievement in addressing the network service needs of the chronically underserviced small business sector is the cumulative outcome of key technical and process breakthroughs that have eliminated much of the conventional costs out of administering IT support, injected unmatched professional skill into the support system, and dramatically accelerated the repair cycle.
Progent's Microsoft-certified Intune consultants can help your organization to assess the business case for adopting Intune for administering your web-facing mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to define policies, set up pilot systems to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Progent's Microsoft Premier engineers offer world-class consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or upgrades and can provide local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
E-Mail Guard is Progent's economical spam filtering and anti-virus service that offers small businesses world-class defense from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed antispam and virus defense services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server vendor, hardware type, or data center location.
Progent's Check Point experts can help you select and deploy Check Point Software Firewall/VPN utilities and hardware based on Check Point's security platform to offer an affordable and effective security solution for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a central source for continuing network support, maintenance, training, and design services.
Progent offers affordable remote support from engineers with expertise in a broad array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers help for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to design, enhance, or maintain backup/restore systems for a range of topologies including on-premises, edge to datacenter, cloud, or a mix.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of software you plan to install.
Progent provides national urgent technical support and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft Windows products. Remote network consulting offers maximum leverage for your IT budget by extending client productivity and limiting the time billed for network analysis and repair. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and money by traveling to your site. In most of cases your network issues can be remediated over the phone or via a mix of telephone support and online network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist you with the toughest network problems.
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific needs of your business. Fault tolerant Internet Data Centers are particularly appealing to small organizations due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to build an in-house data center with even a basic level of fault tolerance is too expensive for the majority of small businesses. Progent can show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by providing a full range of engineering and support services.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, installing, administering and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent’s Microsoft certified experts provide small and mid-size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important applications quickly and reliably to appropriate users, lower product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently exploiting the management capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.
Progent's managed services for patch management provide businesses of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, such as scanners, network infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices such as sensors and robotics.
Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can reach even longer ranges. This wireless alternative provided improved bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided protection against local interference.
Progent offers a broad range of cost-effective support services to help your business to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various versions of Linux. Progent can offer on-premises or online technical support for individual machines or laptops or help your business to plan and carry out a company-wide rollout of new or revised operating system software and applications. Progent can also supply engineers and technical workers to help your company to plan for and implement a site move or merger organized to cause minimal disruption of your business.
Progent's Mac support consultants can help you with a wide array of network infrastructure issues such as system architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and high-speed wireless networking. For business networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, configuring, and maintaining a system infrastructure that is reliable, secure, efficient and supportive of your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to install and maintain virtual servers to reduce network expenses and enhance productivity.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based on mature virtualization platforms that allow small businesses with multi- platform environments to economize dramatically on the costs of capital investments, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX 500 or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and troubleshooting any edition of Project Server and can provide a wide variety of cost-effective online consulting services based on industry best practices to assist businesses of any size to get all the benefits of this leading platform. Services available from Progent include system planning, software configuration and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and specialized webinar training.
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient.
Progent's Cisco Jabber consultants can provide online or onsite support to help organizations of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for the products, technologies and services that go into building an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration solution.
Progent can help you to design and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine physical resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, works with the most popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and experience to address the many technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this powerful platform.
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, as well as IP-based and PSTN calling across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook clients and PowerPoint.
In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, management help, migration support, and one-on-one or group online training customized to meet your particular requirements. Progent's experts also can help you integrate and support a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if you are planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly services including data center relocation, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization expertise, offsite network monitoring, streamlined network administration, application programming, business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
Progent's ProSight family of managed services are designed to offer businesses who have minimal in-house IT support teams with affordable help from world-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include predictable network management expenses, automation of common management tasks, ongoing absorption of new information technology, smooth migration from legacy systems to modern solutions, improved alignment of information technology with business objectives, access to veteran network consultants, and freeing up management to concentrate on business instead of fast-evolving network technology.
Progent's Microsoft-certified database developers offer businesses of any size remote support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, database design and coding, management support, replication strategies, storage management, tuning, migration, information security, backup/restore systems, problem solving, and training.
By using virtual server technology, businesses are able to operate multiple virtual servers on one physical server. Virtual server technology enables companies to gain all the advantages of server segmentation, while avoiding the expense that goes with buying extra server equipment. Virtual servers are the enabling technology for private clouds, which provide important advantages including reducing the costs of hardware, facilities, and management while improving data protection, system reliability, and disaster recovery. Other key server management technologies include server monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management consultants can help you in all areas of server virtualization and administration to enable your business to cut costs and save time.
Progent's CISSP-certified network security experts can help businesses of all sizes with any aspect of information system security. Progent can help implement efficient security solutions that protect a small office from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile clients sharing network resources spread over multiple physical datacenters and various clouds.
Progent’s Technical Response Center provides nationwide extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone help and online secure network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience represented by Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to competent specialists as needed. For urgent problems, the TRC tries to answer your request for support within one hour.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience assisting small organizations to minimize system downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network architecture, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can help your company to develop and validate an efficient business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, implement, and manage resilient technologies such as redundant Internet access, virtualization, clustering, load balancing, transparent online backup, and multi-location data centers.
Citrix has developed a powerful family of platforms that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the strategic advantages of Citrix virtualization products and can help you plan, test, deploy, optimize, and support Citrix solutions.
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete network protection plan and design protection into your corporate practices.
Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.