Progent can help your business to plan and implement an efficient migration from a UNIX-based IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business discontinuity by developing an effective migration plan that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, transition planning and testing, Exchange migration support, data and application transition, and processor and storage system transition and consolidation.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it.
Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, allows secure end-user self service, and delivers a common control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud specialists can assist your organization with any facet of planning, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
If your business has a UNIX, Linux, or Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a broad array of security areas including security administration practices, security design and strategies, connection control systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP define the fundamental competencies and international standards of knowledge that network security managers are expected to master. These certification give IT management the confidence that those who have achieved their CISM or ISSAP qualification have the experience and theory to offer world-class security management and consulting help.
If you need assistance writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent's team of programmers, database architects, and project managers can help make sure you get the project done on schedule and within budget. Progent's seasoned software programmers offer cost-effective and expert online consulting for projects as simple as creating Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server or Oracle.
Progent's Microsoft-certified consultants can provide online or onsite support to help organizations of all sizes to design, implement, manage, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a common control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist you with any facet of planning, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices.
Dynamics GP software includes analysis and reporting features that allow you to track all operations, revenues and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that let you understand your business more completely, turning raw data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and migration plans, integrate Windows Server 2008 with your network environment and applications, train your IT personnel how to use new management tools, and deliver ongoing consulting and support via budget-friendly options including Contact Center service and remote technical support.
Progent's Microsoft-certified engineers can deliver low-cost remote and onsite support to carry out your migration to Microsoft Exchange 2010, produce thorough documentation of your new messaging environment, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative consulting and engineering help. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent maintains a group of network experts based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also assist your business to plan and carry out a move to the Flexential data center by providing services like designing solution configuration, recommending hardware components, system setup and validation, troubleshooting, streamling remote network management, and training your network support team.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent offers nationwide remote technical support and consulting services for businesses who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online technical support offers maximum return for your IT budget by preserving client efficiency and shortening the time charged for network analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM premier security specialists to help you with the most difficult system problems.
Progent's certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the foundation for a powerful but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server 2011 requires a network consultant with hands-on expertise and extensive knowledge in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions powered by the Microsoft SBS line of servers and applications.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire malware attack progression including blocking, identification, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they can disrupt your business.
Progent can help your IT team to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets along with one or more public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration support services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
For companies with a mix of Mac and Windows computers, there exist two basic solutions for using Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to run Microsoft Windows applications and access network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac system so that you are able to use Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for using Microsoft Windows applications on your Apple Macs and can in addition help your business to assess and install third-party products for Windows PC simulation.
Progent provides network services for mid-size companies who have 100 to 250 system clients. The medium size business or work group has traditionally been an overlooked part of the market for IT consulting services. The cost structures and service delivery practices of large outside support firms make them too costly for the typical mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an information system whose complexity and capability are frequently comparable to the networks of far larger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and 24x7 server monitoring, dramatically lowers the IT maintenance costs of an SMB while offering the mid-size company with big-company support from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT support appropriate for a mid-size organization without budgeting enterprise costs, you need Progent.
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's certified Windows 2000 Server experts offer network help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting services include network planning, installation, project management, on-site and remote support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Progent provides the services of Microsoft and Cisco-Certified IT consulting experts to show clients affordable alternatives to help organizations maximize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, protection, reliability, throughput, and system management.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Progent's Citrix experts can help your organization to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual environment while lowering the cost of equipment and support and streamlining administrative processes.
Progent has more than two decades of background deploying, maintaining and troubleshooting the key components included with System Center and can assist you to design, install, manage, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help your organization to migrate to the current version of System Center from a previous one or from another IT management platform to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.
Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower capital costs and administrative overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that fits your business needs and budget, implement a non-disruptive move from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Network monitoring commonly consists of observing a system's resource usage in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's network integration engineers can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX support professionals offer small businesses and developers help with managing and servicing UNIX and Linux systems that work with Microsoft-based technology.
Progent's Windows 11 consultants offer an array of services to support Windows 11 including cloud solutions, mobile management and synchronization, teleworker access, data and identity security, automated deployment, and Help Desk support services.
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that match the particular needs of your business. High availability colocation sites are particularly attractive to small companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an on-site data center with even a basic degree of fault tolerance is too expensive for the majority of small companies. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
The Contact Center support delivery model used by Progent's Technical Response Center offers small and midsize organizations an effective alternative to reliance on independent consultants by offering extensive expertise shared by numerous engineering teams, optional 24x7 availability of urgent assistance, fast escalation to world-class experts for handling the most complex issues, service consistency and reliability, prompt follow-up overseen by seasoned service managers, a selection of convenient mechanisms for requesting service jobs, and a high level of process visibility made possible by trouble ticket updates and available through a web portal.
Progent is structured to deliver in-depth remote support for all major technologies common to today's small business information networks and offers an array of strategic, as-needed support services including a temporary Chief Information Officer to provide advanced planning and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, project management help for major initiatives like site moves oroperating system migrations, connectivity experts for building and maintaining high-performance and reliable network infrastructure, security specialists to ensure data safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to write, customize, or repair mission-critical applications.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent can provide the support of RIM BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven remote support model, offers small companies an efficient option for incorporating BlackBerry technology seamlessly into their IT network.
Cisco has designed a full array of routers including routers designed to deliver the security, performance, and reliability required by organizations ranging from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent's application experts can provide in-depth support, software development, deployment help, and online training for leading applications that address key areas including ERP, general accounting, management analytics, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting support online, Progent can assist clients throughout the United States to eliminate the lost productivity and expense related to travel and on-premises visits without sacrificing the effectiveness of consulting services.