Progent's Juniper-authorized NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology environments.
Email Guard from Postini provides constantly updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postini’s Perimeter Management services through Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s expert e-mail security professionals can show you how to devise an email security strategy that features antispam and anti-virus services and policies.
Progent’s fault tolerant network consultants offer reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, non-stop Internet architecture design, 24x7 data center services, and other 24x7 operations services to show your organization configure a 24x7 environment for mission-critical applications. Progent possesses the experience to design affordable, high-availability networks by deploying the evolving suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent network load balancing.
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 help, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the complete malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Progent offers economical online access to consultants skilled in a wide range of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot backup systems for a range of topologies such as on-premises, edge to datacenter, cloud, or a mix.
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to assist businesses of any size to plan, install, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified IT support experts. With Progent's affordably priced IT support programs, mid-size businesses can select a simple co-sourcing service program based on Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small company information systems enterprise-class reliability, protection and productivity.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are mobile within campus, hospitality, health-care or other venues where IT management requires portable phones that offer more control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and fine tune many components of your Wi-Fi infrastructure such as APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent's Microsoft-certified engineers can provide in-depth support in deploying, managing and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online support services based on industry best practices to help organizations of any size to receive all the benefits of this leading project management solution. Consulting support offered by Progent include solution design, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent can help your organization to utilize Cisco's networking products to build a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including compute and storage consolidation, security and compliance, versatility, availability, and recoverability.
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability either to defend against ransomware or recover quickly after a ransomware incident. Progent will work with you directly to collect information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and meets your business needs.
Progent's Power BI experts can assist you to design, install, maintain, enhance or debug your Power BI solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and manage a local, cloud based, or hybrid network model for Power BI.
The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, installing, managing and supporting powerful IT solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of advantages such as reduced capital costs, savings on operational costs, better executive focus, world-class security, greater availability, and business continuity.
Progent's Jabber consultants offer remote or on-premises expertise to assist businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for the technologies that make up creating an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Progent's support specialists in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows computers into cohesive networks with full sharing and workgroup functionality. Enabling productive cooperation among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Microsoft and Apple consulting makes it possible to provide world class assistance to companies that depend on these platforms to keep their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's network professionals can provide cost-effective online consulting, troubleshooting, and education services to assist your company to plan, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.
Les Kent has a 35-year history of effective technology integration, executive management, sales, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a network designer, application developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major corporations.
Microsoft SQL Server 2016 introduces major improvements in performance, scale, security, high-availability, BOYD integration, plus integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist businesses of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better technical solutions for your information network.
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN calling across a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements affect key IT areas including manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange 2013.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Progent provides nationwide online technical support and consulting services for companies that operate Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a variety of services such as desktop assistance, migration to the current version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Remote IT help offers optimum return for your information technology budget by protecting client efficiency and shortening the time billed for computer repair services. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of situations your network issues can be dealt with over the phone or through a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to help you with the most difficult system issues.
Progent's Microsoft-certified experts can help you rationalize the business case for deploying SharePoint 2007, advise you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and integration services, help you to install Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to work with SharePoint 2007, design a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.
Progent's Microsoft-certified consultants can help you to assess the benefits of Lync Server for your business and can assist you to design and execute a rollout of Microsoft Lync Server that consolidates the management of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also help your company to perform a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Lync Server 2010 to enhance the collaborative capabilities of Microsoft Office programs, and offer training and continuing technical support for Lync Server and other Microsoft platforms.
Mid-sized companies can derive all the benefits of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, proactive alerts, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide mid-size company networks world-class reliability, security and performance.
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, in the trenches of IT support, executing a broad range of technical projects for a large array of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its consulting staff. This guarantees that you get not just expert IT skills, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world network problems quickly.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and using company information and analytical applications on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in designing and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent offers the services of an accredited engineer with expertise integrating technology from the leading video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, expand, or maintain a telepresence solution that preserves your current investment and optimizes the business value of your information network. Progent can also provide the services of infrastructure consultants who can help businesses of any size to create and maintain a communications network that delivers the performance, reliability, protection, and scalability you need to support your telepresence environment.
Progent's Microsoft-certified consultants offer affordable online technical support and development services to help your business to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web sites able to function as portals, extranets, document management applications, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's familiar desktop programs like Office Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Progent's Microsoft-certified consultants can help you to evaluate the value of Microsoft Lync Server for your business and can help you to design and execute a rollout of Microsoft Lync Server 2010 that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of Microsoft Office applications, and offer webinar training and continuing support for Lync Server 2010 and other Microsoft products.
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Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate sensible technology to enhance business operations so they match better with your corporate goals. Your business can create and implement a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.
Altaro VM Backup offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.
SQL Server 2005 offers indispensable, familiar tools to computer experts as well as to information workers, lessening the difficulty of creating, integrating, administering, and accessing company data and analytical applications on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
The Certified Information Systems Auditor accreditation is a prestigious achievement that represents mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to help companies in the areas of IS audit process, information technology administration, network assets and infrastructure lifecycle, information technology support, safeguarding of information resources, and business continuity planning.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's entire line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments efficiently following best practices.
The QTS (formerly Herakles) Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS data center as a colocation site or if you are considering migrating your primary or disaster recovery system to the Herakles data center, Progent offers a variety of affordable consulting services such as data center migration, system deployment and upgrades, infrastructure optimization, project management services, virtual server configuration, offsite monitoring, automated network management, software development, disaster recovery/business continuity planning, data security evaluation, and the support of Progent's Test Lab.
important characteristics of Dynamics GP/Great Plains accounting include a modular design that allows you to buy just the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting services that allow you to track all activities, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate information from almost any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it possible to develop specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP consultants to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance expert. The interview is intended to help evaluate your organization's ability to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to collect information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Progent offers clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent thinks that clients have the right to know that their computer support professionals have accredited testing plus broad real-world backgrounds so that Progent's customers can engage Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts brings privileges for substantially better vendor support than is offered to uncertified service providers, enabling Progent to offer clients a higher level of IT service. In addition, major credentials such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT experts.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide cost-effective online or onsite expertise to help companies to move efficiently to a modern communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
Progent's Windows consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 provided by Progent include ROI estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, teleworker access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Progent offers comprehensive support for each step of your Microsoft Exchange 2010 upgrade including end-to-end project management, site prep, project design and documentation, cost estimates of new software licenses and equipment required, suggested vendor sourcing, pilot verification at customer location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for client's IT group and users.
Progent’s IT outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, fixing chronic integration problems, and producing a company-wide security strategy. Progent can help you enhance network availability and throughput with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs assessment, product inventory, BOM production, sourcing qualification, purchasing coordination, and complete documentation. Progent’s IT outsourcing help also includes education for office productivity programs such as Microsoft Office XP.
Progent provide organizations of all sizes world-class IT remote or in-person consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security expertise for businesses ranging from the small office to the worldwide enterprise.
Nagios and MRTG are powerful, free monitoring utilities that operate with Linux and can be used to monitor UNIX networks, Windows networks, or multi-OS networks where the Linux OS and MS Windows coexist. The Nagios monitor lets system support engineers to monitor network services including POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP network devices such as servers, routers, and switches. Progent's network integration experts can show you how to use both these programs to streamline and troubleshoot your system.
Dynamics GP 2010 software is a full-featured business management platform that unifies data and operations across your business, interfaces easily with other applications, and connects employees, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, protected server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to deploy, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent offers small businesses a pair of ultra-affordable security evaluation scanning packages that include, at a set fee, remotely managed inventory scans of your security profile which are evaluated by professional security specialists who assess the results of the scan, deliver objective evaluations of your existing security vulnerability, and make suggestions for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the budgets of small companies while providing enterprise-quality assessments of your IT network's vulnerability to assault.
For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists offer a range of network consulting services including project planning, SOX compliance, office moves, enterprise security, network architecture, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network consultant can help you design a multi-site information system that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Certified consultants can help major corporations design, deploy and maintain massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Progent's Microsoft-certified consultants can show you how to rationalize the economic case for deploying SharePoint Server 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your application, provide setup and integration services, assist you to install MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint 2007, design a company-wide security plan that encompasses portal solutions, and provide maintenance and Help Desk support.
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network service programs, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company networks world-class reliability, protection, and performance.
Progent's service specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup functionality. Enabling efficient co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh consulting makes it possible to offer expert assistance to businesses that depend on these technologies to keep their strategic advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, automate IT management, help with creating applications, and build and test a DR/BC plan.
Progent can assist small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.