ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.
Progent's certified security consultants can show you how to protect your Mac network through expert services including running security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe remote and mobile connectivity, installing monitoring software for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific goals of your business information system.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows systems.
Progent offers national remote phone support and consulting services for companies who run Apple Mac OS X networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer macOS and Mac OS X users a range of services such as desktop assistance, upgrading to the current edition of Mac OS X from other earlier versions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or migrating to iCloud services. Online network consulting offers maximum leverage for your information technology budget by protecting user efficiency and shortening the hours charged for network repair services. Advanced remote access utilities and experienced technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your site. In the vast majority of cases your network issues can be remediated by telephone or via a mix of phone help and online access. Progent can offer the services of Cisco CCIE network experts and CISA and CISM premier security professionals to assist with the most difficult system problems.
Microsoft ISA 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, and web caching solution for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can help you plan, cost-justify, test, implement, configure and support the any version of ISA Server on your network.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to help organizations of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or onsite integration and debugging services to assist you to plan, implement, update, optimize, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless access points to accommodate your specific office layout, building structure, and anticipated workloads.
Progent's management team consists of seasoned professionals with decades of background delivering network consulting, troubleshooting, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great support requires great people, and Progent has assembled a management staff that can provide businesses with the best service value in the industry.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Les Kent has a 35-year history of successful technology integration, executive administration, marketing, and operations. He has shown a knack for developing elegant IT solutions while working as a network architect, software developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global corporations.
Cisco's wireless VoIP phones are hardened wireless devices intended for workers who are mobile within campus, hospitality, health-care or other venues where IT management wants portable phones that offer more control, security and durability than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically demands that you configure and optimize many components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and management tools. Progent's certified experts offer remote and onsite assistance to help you build and administer a Cisco wireless IP phone solution by providing services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your company better support for your IT network.
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization platforms that enable small businesses with multi- platform environments to save significantly on the costs of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
Progent's certified engineers provide computer support and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, integration, administration, and troubleshooting expertise for Exchange Server 2003 include planning, installation, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing Microsoft SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Cisco's Meraki family of switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to assist you to design and implement an efficient network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of any size to design, implement, manage, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn issues, or full project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
The server cluster technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of clusters that offer greater levels of network dependability, security, performance, and flexibility. New or enhanced features include automated cluster verification, easier configuration and deployment, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company evaluate the advantages of failover clusters, design and execute a deployment, educate your network support staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and test a disaster recovery plan.
Progent can provide comprehensive help for each step of your Exchange Server 2010 migration with services that include end-to-end project management services, site analysis, project planning, cost estimates of new software licenses and hardware required, recommended sourcing, system testing at customer site or at Progent's test facility, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for client's support staff and users.
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that combine physical resources as well as one or more cloud services. To help you to integrate public cloud services with networks, Progent can provide a variety of public cloud migration support services that include Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's certified professionals provide technical support and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server 2003 include planning, deployment, documentation, local and remote technical support, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower TCO of hardware and quicker return on investment, more leveraged utilization of physical computers, streamlined operations, increased network availability, and easier manageability. Common uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy applications running on obsolete operating systems, and affordable isolation of software development or evaluation systems from production systems.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, streamline IT administration, assist with creating applications, and build and test a DR/BC plan.
Progent's data protection experts can help you to create, deploy and administer a backupup/restore plan based on MSP360 Backup technology to protect your assets residing on any major public cloud. Progent offers monitoring and management to prevent data loss caused by human miscues, computer glitches, malicious insiders, and external attacks like ransomware.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent offers small organizations a pair of low-cost security inventory packages that include, for a set price, remotely administered scans of your network security profile which are evaluated by professional security specialists who assess the data collected by the scan, deliver objective evaluations of your current security vulnerability, and offer recommendations for improvements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-quality evaluations of your network's vulnerability to assault.
Stealth penetration checking is a key part of any comprehensive network security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log monitoring are properly set up and actively monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest versions of ransomware.
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to realize all the benefits of bringing intelligence to their IT infrastructures. Cisco's switch technology allows you to enable features to make your IT network highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to protect confidential data, and designed for prioritizing and managing all traffic to optimize system operations. Progent's CCIE certified consultants can help you select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security specialists can help you develop a strategic protection policy and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent offers remote and onsite expertise to assist you with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced BI environment. Progent's BI experts can help your company to maintain your current BI environment, help you to migrate reports and databases from an outdated reporting platform to a modern one, and provide custom online mentoring to meet your specific requirements. Progent's management reporting consultants can provide experience in all popular business intelligence reporting and visualization tools including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, and Report Builder.
Progent's CISSP-premier network security consultants can help organizations of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity solutions that protect a small office from modern malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed across multiple physical sites and public and private clouds.
Progent offers several essential types of Helpdesk services including Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a dependable support group with extensive experience providing phone support and online repair for networks based on Microsoft products. Progent's focus is on giving the support Call Center a respected reputation as a key contributor to business performance. Progent's goal is to fix and not merely record problems.
Progent's Microsoft authorized experts offer several ways to help medium-size and large companies create a cost-effective and successful internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the various top level Help Desk application programs available and decide what products might be excessively costly, miss key features, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to augment their internal Help Desk team for special tasks or to substitute for vacationing or indisposed workers.
Progent can provide the support of BlackBerry-certified consultants who can assist small organizations to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, provides small companies an efficient solution for incorporating BlackBerry devices and software productively into their IT network.
Progent's Shared Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Dynamics GP/Great Plains allows you to expand and control your company better by delivering deep access to decision-driving data and a fast return on investment. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the presence of your company, manage your financials, computerize financial processes, standardize procedures throughout your business, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you reap the full benefits of your Microsoft Dynamics GP software.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises help to implement your migration to Exchange Server 2010, produce comprehensive documentation of your upgraded email environment, train your IT staff and users to get them up to speed quickly on Microsoft Exchange 2010, and provide ongoing management services and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple consulting makes it possible to provide world class assistance to companies that depend on these platforms to keep their strategic edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that can range from occasional advice to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.