If your company network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to integrate your servers into a unified network that permits all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings feature IT architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Contact Center outsourcing.
Progent's remote access and smartphone synchronization experts can help your business to plan and configure secure access solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your information network, enabling you to optimize the efficiency of your off-site workers.
Dynamics GP can help you expand and manage your company more efficiently by delivering deep access to strategic information and a rapid ROI. Microsoft Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the presence of your company, manage your financials, computerize financial processes, standardize procedures throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you reap all the benefits of your Microsoft Dynamics GP business management system.
Progent's Juniper-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor systems.
Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, update, and support offerings include network design, installation, documentation, on-site and remote support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Microsoft Virtual Server, run on the Microsoft Windows Server platform and powered by technology first produced by Connectix, delivers the power necessary to accomplish server consolidation, application upgrade, and server quarantine tasks via virtualization techniques in an enterprise-class computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at companies wishing to enhance operational efficiency in software programming and piloting, upgrading from legacy line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server 2005.
Progentís Cisco-Certified network experts provide experienced PIX Firewall consulting services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from small, plug-and-play desktop devices for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progentís Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to deploy and manage virtual servers to cut network expenses and enhance productivity.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco Wi-Fi IP phone solution by providing services that can range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progentís Microsoft-premier consultants can assist your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, plan an affordable migration process that minimizes operational disruptions, and provide economical, professional online help to assist you to install 64-bit operating systems and application programs on your current computers.
Colocation sites make it possible for businesses to share world-class data centers for housing computer hardware that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation program such as choosing and migrating to a colo facility, designing system topology, defining required equipment, on-site and on-line troubleshooting, establishing offsite system management, and education your support staff.
Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and service firm. If your organization is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Management services via Progentís E-Mail Guard antispam and antivirus service offering. Progentís expert email security consultants can help you devise an email defense plan that includes anti-spam and virus protection services and policies.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new technologies. For Progent clients who lack adequate internal resources to configure effective test environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital IT initiatives on schedule.
Progent's Microsoft consultants can provide advanced support in implementing, operating and troubleshooting all versions of Project Server and can deliver a wide range of affordable remote support services following industry best practices to assist organizations of any size to receive all the advantages of this powerful project management solution. Services available from Progent include solution design, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network optimization, and specialized online training.
Even if your business has a minimal computer services staff and a modest technology budget, your information system can still have the same high availability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious issues uncovered by SCOM 2012.
Progent's Microsoft Certified engineers offer expert support for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you prepare for multi-location Exchange installations or upgrades and can provide local personnel to help enterprises with installations of Microsoft Exchange in the or any area covered by Progent's engineers.
Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate products from a variety of suppliers to support your security objectives while staying within your budget restraints.
Progentís IT outsourcing services offer economical computer consulting for small companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support expenses to grow in a more moderate and controlled manner than is possible by assembling a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network architecture for your vital business software based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent offers the support of Microsoft-certified consultants and experienced database application developers, DBAs, project management experts, network infrastructure architects, business continuity planning specialists, and data security consultants to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure an efficient and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Cisco's wireless IP phones are industrial-grade wireless devices designed for workers who are on the move within campus, warehouse, retail or other environments where IT management wants user endpoints that offer more administrative control, data security and ruggedness than is possible with the BYOD mode of workplace communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and optimize many components of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified experts offer remote and on-premises support to help your organization build and manage a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's service specialists in Apple OS X and Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Allowing efficient cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Apple service makes it possible to provide expert support to companies that depend on these technologies to maintain their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Progent's certified SQL Server programmers and DBAs can provide online consulting to help businesses of all sizes to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts offer help with any phase of application development in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent's Microsoft-certified consultants can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your production applications, assess your network infrastructure for optimal operation with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT staff to track and administer Hyper-V, offer world-class consulting support for enhancing the security of your virtual servers, design and validate business continuity processes that maximize system availability, and deliver ongoing consulting and technical support including affordable remote repair and comprehensive Help Desk outsourcing.
Progent's Microsoft engineers can provide in-depth expertise in deploying, using and troubleshooting any edition of Microsoft Project Server and can provide a broad variety of affordable remote consulting services based on proven best practices to help organizations of any size to get all the benefits of this powerful project management solution. Services offered by Progent include solution planning, software configuration and migration, setting up secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.
Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large companies develop an efficient and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help companies analyze the various high-quality Help Desk application programs available and determine what products might be excessively costly, lack key features, or align poorly with your organization's business goals. Progent also offers short-term staffing for businesses who want to reinforce their internal Help Desk team for special tasks or to substitute for absent or incapacitated workers.
Progent's Microsoft-certified professionals have more than 10 years of background providing email support for customers that range from small businesses to global corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email systems, and facilitate remote and mobile email connectivity. Progentís Exchange consulting services can assist you in planning and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but manageable information. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server requires a network support expert with hands-on experience designing and building cohesive, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of more than a decade of experience supporting business systems based on Microsoft technology. This experience ensures you success in deploying, managing, and repairing IT solutions that include the Microsoft SBS Server suite of servers and productivity software.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2K Servers and can streamline network management, offer technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to migrate from Windows Server 2K to Windows Server 2003. Progent is expert in designing test installations to reduce the technical risk associated with moving to Windows Server 2003 by uncovering possible hardware and application compatibility issues.
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of skill that information security professionals are required to master. It provides business management the confidence that those who have earned their CISM certification possess the experience and knowledge to deliver effective security management and support services.
Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager and also have fast access to Progentís Microsoft certified network support experts. With Progent's economically priced network service packages, mid-size organizations can select a simple co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small company information systems world-class availability, security and performance.
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progent offers nationwide online phone support and troubleshooting services for companies that run environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for network analysis and repair. Sophisticated remote support technology and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone help and online network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISA certified security professionals to assist you with the most difficult network issues.
Progentís Technical Response Center provides national remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and remote direct network access to isolate and resolve network problems rapidly and affordably. The scope of technical experience represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to qualified experts as required.
Progent's remote connectivity and wireless synchronization experts can assist your business to design and deploy secure access solutions for off-site desktop PCs, laptops, and smartphones so they work tightly with your information network, enabling your business to improve the productivity of your off-site workers.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to meet your specific company requirements. Progentís Microsoft support experts provide expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration support for secure, corporate-wide resource sharing as well as interfacing with Customer Relationship Management packages.
Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
If you need help writing, enhancing, or troubleshooting business aplications for Windows, Linux, or for the Web, Progentís expert team of program developers, relational database architects, and project managers can make sure you get the project completed on schedule and within your budget. Progent's seasoned software developers can provide affordable and expert remote help for projects as simple as writing VBA macros for Office Excel or as challenging as developing mission-critical RDBMS applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting tools, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP line, offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented design you can license only the capability you currently need, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP Software support experts can help you deploy, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent can assist your organization to plan an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Services provided by Progent include assessment of your current bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless move to a new carrier and/or service plan. Network provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading dependable BGP configurations.
Application Publishing with ISA Server 2006 provides more protection of intranet resources while supporting enhanced efficiency by making these resources accessible to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and data throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you design, deploy, set up, and maintain ISA Server 2006 on your network so your business benefits from a highly functional and economical combination of security, convenience, and performance.
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and support services to help your organization to plan, install, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver seamless connectivity, advanced security, streamlined management, and consistent operation for all your mobile and desktop endpoints.
Progentís team of expert programmers, relational database architects, and project management consultants can assist enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can help businesses to create, enhance, repair, or migrate web applications to utilize the latest advances in web technology.
Progent's Microsoft-certified consultants can provide advanced support in deploying, operating and troubleshooting any edition of Project, Project Server, and Project Online and can provide a wide range of cost-effective remote support services following proven best practices to assist businesses of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include solution design, installation and migration, setting up safe collaboration among local and offsite users, network optimization, and customized webinar training classes.
Progent has created special security service bundles intended to deliver larger institutions an objective and thorough security audit from a team of premier security engineers. All Progent's security evaluation packages incorporate a collection of procedures like automated scans from within and from beyond the network firewall, expert interpretation of scan results by certified security consultants, production of a report documenting the findings, plus an interactive high-level executive outbrief and an in-depth interactive outbrief for internal IT administrators.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Help Desk services are offered at a significant discount off Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's Microsoft consultants offer advanced expertise in deploying, managing and troubleshooting all versions of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective online support services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include solution design, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and specialized online training classes.
If you are developing Linux-based applications on a network that has Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by providing online and on-site support as your company needs it, Progent represents an economical alternative for supporting an information system that provides high reliability, protection, and performance. Progent's UNIX/Linux developer support offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site support and troubleshooting, proactive network monitoring services, and Help Desk Call Center outsourcing.
Progent's Cisco-Certified network consultants can assist you to use Cisco's network management utilities along with a variety of specialized third-party applications to build a complete network management strategy in order to keep your environment running reliably, fully utilize expensive resources, guard your data, revive quickly from hardware breakdown or malicious attacks, and enable you to add or reassign valuable resources sensibly and affordably as your business evolves.
Cisco's security and remote connection technology for small businesses offer a full line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit best with your business goals.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who provide minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to each customer. The practice of documenting and archiving service activity results in more effective support and eliminates a slew of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of applications you plan to install.
Progent's network consultants can assist your company to automate desktop PC change and update deployment by providing support for management solutions such as Microsoft System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent provides Microsoft Windows Cluster Server support to help your organization implement fault-tolerant server clusters that can provide 24x7 uptime. Windows cluster servers for zero-downtime systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Server Cluster. By showing you how too plan zero-downtime server clustering solutions based on Microsoft Windows Server 2003 Cluster, Progentís Premier Windows consultants ensure that your high availability clustered servers are set up to optimize the competitive value of your information network.
Progent's certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to upgrade from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent's remote connectivity and smartphone synchronization experts can help your business to design and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling you to optimize the productivity of your off-site workers.
Progent's Check Point firewall consultants can show you how to design, deploy, and administer firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's next-generation security gateways.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small company's servers in an environment that delivers the highest degree of dependability and expandability and is also easy to move to another host. Progent's Private Cloud Hosting services are built upon proven virtualization techniques that allow small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital investments, system support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate firewalls to protect your digital assets at the network perimeter, within the data center core, at branch locations, and in the cloud.