Additional Topics of Interest

Network One-On-One Training
Network Knowledge Transfer

Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their comfort zone, Progent is able to concentrate on offering high-value skills where Progent faces little competition. Medium-size companies who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and productive.

Microsoft Office for Mac Consultants
SharePoint Server and Mac Professional

Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.

Online Help SCCM 2012 Reporting
SCCM 2012 Mobile Device Management Remote Troubleshooting

Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to Configuration Manager 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

Top Microsoft and Mac Desktop Consultancy Services
Desktop Technology System Engineers

Progent offers a wide array of affordable consulting and support services to assist you to install, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online technical support for individual machines or laptops or help your business to design and carry out a company-wide rollout of new or revised OS software and business applications. Progent can also supply consultants and technical workers to assist you to plan for and implement a site move or merger organized to produce minimal disruption of your business.

Adaptive Security Device Manager Troubleshooting
Cisco ASDM Firewall Management Support and Setup

Progentís certified Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security holes.

iPhone and Cisco ASDM Consultant Services
iPhone and Office integration Troubleshooting

Progent offers cost-effective online assistance to assist your business to design, deploy, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote and onsite training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information system.

Professionals Citrix virtual desktops
24x7 Windows desktop virtualization Consultancy

Citrix offers a powerful line of products that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and can help you design, test, implement, optimize, and maintain Citrix solutions.

MCSE Expert Certified Windows 7 Training Remote Troubleshooting
Windows 7 Help Desk Online Help

Progent's certified consultants offers offsite and onsite support services to help you to manage, maintain, and repair computers powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote access, mobile device management, Wi-Fi network design, and remote network monitoring.

Engineers Exchange 2007 Server
Exchange 2007 Remote Consulting

Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.

Virtual Support Desk Help and Support
24 Hour Extended Call Center Technical Support

Progentís Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of veteran technical support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and reporting.

ProSight Small Business Private Clouds Consultant
ProSight Private Cloud Hosting Services Engineers

Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the maximum level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.

Best ProSight Infrastructure Monitoring IT Consultants
IP Address Management Support Services

Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance problems.