Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's certified Forefront TMG and Internet Security and Acceleration Server 2006 experts can help you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall protection, performance and manageability that your business needs.
If you need assistance creating, improving, or troubleshooting applications for Windows, Linux, or the Web, Progent’s team of programmers, database architects, and software project managers can help make sure you get the job completed on time and within your budget. Progent's seasoned software programmers offer cost-effective and efficient online help for projects as small as writing Vidual Basic scripts for Office Excel or as challenging as rolling out mission-critical database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progent’s Technical Response Center (TRC) provides low-cost national extended hours online troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and online direct computer access to isolate and resolve technical problems rapidly and affordably.
Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of wireless access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless uptime with fast failover, and strengthening data security by detecting threats and filtering network traffic based on user class and location. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.
Progent’s computer outsourcing services for small companies include designing 2003 Server, .NET, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic integration problems, and producing a company-wide security strategy. Progent can show you how to enhance network availability and performance with zero-downtime configuration, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with needs assessment, product identification, bill of materials development, sourcing selection, purchasing logistics, and professional documentation. Progent’s IT outsourcing help also features training for office productivity software such as Office XP.
Progent provides national remote technical support and troubleshooting services for companies who operate Apple macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X clients a range of services such as desktop assistance, upgrading to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support provides optimum return for your information technology dollar by protecting client productivity and limiting the hours billed for computer analysis and repair. Advanced remote access tools and skilled technicians and engineers allow Progent to solve most network issues without squandering time and money by going to your site. In most of cases your IT issues can be remediated over the phone or through a mix of telephone help and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help you with the most difficult system issues.
Progent's certified engineers provide computer support and IT consulting services for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support expertise for Exchange Server 2003 include planning, installation, project management, onsite and remote technical support, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent can provide the support of Microsoft-certified engineers and experienced software programmers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and security consultants to assist your business to assess the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS platforms, and define an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Cisco CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Microsoft-certified engineers can provide affordable remote technical support and programming services to assist you to plan, deploy, manage, and maintain SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, workflows, and other utilities to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Progent’s Microsoft-expert consultants can help your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit computing, plan an affordable upgrade strategy that reduces operational disruptions, and provide inexpensive, expert remote help to assist you to install 64-bit software and applications on your existing computers.
Progent's certified engineers can help you to assess Windows 7 to confirm application and driver compatibility and to check its speed and stability working with your applications. Progent's consultants can also help you to evaluate the likely strategic advantages of adopting Windows 7. If Windows 7 makes sense for your business, Progent can assist you to plan and carry out a non-disruptive upgrade to Windows 7 from a an older version of Windows.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements affect key areas including ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Our compensation structure is built on revenue sharing, so just like being an independent contractor, your income is entirely driven by your work effort. Some of our support staff focus on quality of life and choose to consult at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, skiing, fishing, vacations, or spending free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big bucks through lots of effort and extended days. Progent fully encourages either side of the spectrum and everything in the middle.
Progent provides the help of Microsoft and Cisco-Premier IT support professionals to offer clients affordable ways to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from small offices to large corporations, Progent's expert engineers can help you enhance your information system's e-mail infrastructure, protection, reliability, throughput, and system administration.
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can deliver a variety of low-cost online and onsite support services to help your business to deploy, manage, and troubleshoot workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company better support for your IT system.
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help organizations of any size to deploy, administer, and troubleshoot networks that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's experienced project managers can help create test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on leading practices.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
If you need help writing, enhancing, or troubleshooting applications for Windows, Linux, or the Web, Progent’s expert team of programmers, database architects, and project managers can ensure you get the project done on time and within your budget. Progent's seasoned software developers offer cost-effective and expert online consulting for projects as simple as creating VBA macros for Office Excel or as challenging as developing mission-critical database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Progent can provide affordable remote assistance to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your IT network.
If your office computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to incorporate your computers into a unified network that permits all your OS platforms to coexist for simple management, seamless dataflow, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote network help and repair, in-person technical support, and Helpdesk outsourcing.
Progent’s Cisco-Certified network experts offer experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible management tools. Progent’s network experts can help you choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s Cisco-Premier network experts offer professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progent’s network experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s IT outsourcing packages provide economical computer support for small companies. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or creating a web-based business solution, outsourcing your IT technical services can contain costs and minimize uncertainties, allowing network service budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available system foundation for your critical business software based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progent's Computer Help Desk Call Center Outsourcing Services for desktop support are intended especially for small organizations who require fast access to a Help Desk Service Center with expert phone support and full escalation options but who must operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Progent's Check Point experts can show you how to choose and configure Check Point Firewall/VPN utilities and appliances powered by Check Point Software's security platform to offer an affordable and effective security defense for your business network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and provide a single stop for on-going network support, administration, training, and design expertise.
Remote server management cards give IT administrators complete control over a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, teams and information. SharePoint offers a common spot for your workers or customers to connect to, organize, distribute and manipulate useful data, documents, and applications and to interact with other people. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the information they’ve created in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools from SentinelOne to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your business.
Progent’s Microsoft certified experts offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software rapidly and reliably to specified users, reduce software costs and stay compliant by understanding usage profiles, improve Windows security by improving your knowledge of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Progent believes that a well architected and implemented network can be a pivotal piece for enabling any company's success, and we apply this belief in our own system environment. We have built a fault-tolerant virtual office infrastructure that enables Progent's staff consultants and authorized contractors to deliver fast and efficient service, cooperate closely on challenging projects, and experience professional and private growth by being a member of an exciting company culture of personal drive and freedom.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of cutting-edge enterprise-class programs that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
For large organizations, Progent can leverage internal network support groups by providing world-class experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a campus move or office move, or a system architect to assist with setting up or using an Internet Data Center or co-location site.
Progent’s Microsoft-premier engineers can help your organization to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit computing, plan an affordable upgrade process that reduces operational interruptions, and provide economical, expert remote support to assist your company to install 64-bit operating systems and application programs on your existing hardware.
Progent’s team of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional background, in the trenches of IT support, performing a broad range of IT projects for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This guarantees that you get not just expert technical help, but also a consultant with field-tested methods for applying technical knowledge to repair real-world IT problems quickly.
Progent's Microsoft-certified professionals have over a decade of experience providing email support for customers ranging from small businesses to global enterprises. Progent offers affordable consulting for all editions of Microsoft Exchange Server to enhance email and virus security, configure high availability email environments, and implement off-site and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in planning and carrying out a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent also provides support for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can help you integrate Microsoft Outlook Web App for all major browsers. For email virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Progent offers organizations of any size world-class network remote or onsite consulting services for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.