ProSight Reporting is a growing suite of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your network for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security plan, streamline network management, help with application development, and generate and validate a disaster recovery/business continuity plan.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that mix Mac with Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
Progent can help small and mid-size organizations to deploy unified remote endpoint management and monitoring tools for maintaining endpoint devices used by an offsite workforce.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full benefits of adding smart traffic control into their networks. Cisco's switching product line allows you to deploy capabilities to make your network infrastructure highly robust to handle real-time needs, expandable to facilitate growth, secure enough to protect confidential data, and designed for prioritizing and controlling traffic flows to optimize system operations. Progent's Cisco certified consultants can help you select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security specialists can show you how to create a strategic security policy and configure Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Progent can provide the services of RIM BlackBerry-certified consultants who can assist small companies to design, administer, and troubleshoot BlackBerry technology economically and successfully, eliminating the requirement for an in-house BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's proven remote support model, offers small businesses a cost-effective option for integrating BlackBerry technology productively into their IT network.
Mid-sized businesses can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT service programs, mid-size businesses can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, automated alerts, comprehensive reporting, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide medium-size company networks enterprise-class reliability, protection and productivity.
Cisco's network security and remote connection products for small businesses offer a full line of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your business goals.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a cleaner and safer AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and less downtime.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, using and debugging any edition of Microsoft Project Server and can deliver a broad range of affordable online support services following industry best practices to help organizations of any size to get all the advantages of this leading project management solution. Consulting support available from Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.
Cisco Nexus series switches are designed to provide the throughput, scale, dependability, cloud readiness, density, security and manageability required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide online and onsite consulting and troubleshooting expertise to assist your business to plan an optimal network topology, set up pilot environments to validate your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, configure proactive monitoring, consolidate resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent's consultants can also assist you to upgrade non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with replication to provide fast, zero RPO disaster recovery between datacenters located up to 300km apart. Progent's roster of veteran IT experts can assist your business to design, configure, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your disaster recovery solution to prove adherence with industry standards and government requirements.
Progent's certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Progent's temporary staff augmentation services enable businesses to respond to the need for network professionals without incurring the expense and delays that come with vetting and hiring experienced technical help and without increasing your full-time workforce.
Progent can help you in any and all facets of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, databases and log files; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
If your company is producing Linux-based applications on a network that has Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to focus on your area of high-value expertise without the continual distraction of managing your company information system. By using automated network monitoring and by delivering online and in-person assistance as your company needs it, Progent represents an economical way for maintaining an IT system that features excellent availability, security, and efficiency. Progent's UNIX/Linux developer support services include full-service it outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
Progent offers one-on-one training customized for people who wish to broaden their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X application software.
PowerPivot for SharePoint Onsite Technical Support
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security plan, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Cisco Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX by integrating tightly with apps that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly remote and onsite expertise to help businesses of any size to create and administer Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM setup and troubleshooting in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent's Windows 11 consulting experts can provide an array of services to support Windows 11 such as Microsoft 365 integration, mobile device management, at-home workforce access, security and compliance, centralized provisioning, and Help Desk Call Center support.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
ProSight Reporting is an expanding suite of in-depth reporting utilities designed to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's certified consultants can assist you to test Windows 7 to verify application and driver compatibility and to determine its speed and stability working in your environment. Progent can also show you how to estimate the potential strategic benefits of adopting Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to design and execute a non-disruptive migration to Microsoft Windows 7 from a an older release of Windows.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant work with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your business with all phases of secure network architecture.
Remote Troubleshooting SQL Server Analysis Services
Progent's Cisco Meraki Wi-Fi AP experts offer online and onsite support services to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology including switches, ASR routers and firewalls to create a seamless ecosystem that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device.
Progent's Citrix-certified experts can help your organization to assess the potential strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix management tools in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying administrative tasks.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
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Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine local IT assets along with one or more public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting support online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Microsoft Windows 8.1 is engineered to run on devices from smartphones and slates to power-user desktops. A wealth of innovative capabilities, such as its touchscreen interface and iconic tile user interface, offer a broad selection of benefits for organizations who know how to exploit them. Progent's Windows consultants can help get your organization up to speed with Microsoft Windows 8.1 and show you how to derive maximum competitive value from the product's various technical enhancements.
Progent offers technical services for medium size companies who have 100 to 250 system users. The mid-size business or office has typically been an overlooked part of the market for IT support expertise. The overhead and service access practices of major outside service firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose advanced technology and capability are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size organization with big-company support from professional, world-class experts with background in a broad range of midsized business network solutions. If your medium size organization or small business is looking for levels of IT support appropriate by a mid-size office without paying big-company prices, you need Progent.
Progent can provide onsite education customized for people who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for Mac applications.
Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a network-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you intend to keep plus the latest 64-bit versions of software you plan to run.
Award Winning SQL Server 2012 Reporting Services Technical Support
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust support along with centralized management throughout your entire enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the skill to serve as your one-stop source for technical help, administration, education, and cybersecurity expertise.
Progent can provide advanced online support to help businesses connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your IT team to design and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of cloud migration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 20 years of background delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create specialized line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to analyze your business more effectively, turning raw information into valuable insights into your company and customers.
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Colocation data centers allow companies to share world-class facilities for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program such as selecting and migrating to a colocation facility, designing network architecture, specifying required equipment, on-site and on-line troubleshooting, setting up offsite system administration, and education your support personnel.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's Juniper-certified network consultants can help you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help you to streamline the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a combination of Juniper's OS platforms.
Progent can provide economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and can provide advanced assistance for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Access development and database management.