Additional Topics of Interest

Engineers Herakles/QTS Test Lab
System Pilot Testing Lab Specialists

Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack sufficient in-house resources to configure proper test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.

SQL Server 2017 Automatic Database Tuning IT Consultants
24/7 Microsoft SQL Server 2017 Outsourcing

Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and implement an efficient migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed architecture assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.

Co-managed Call Center Computer Engineer
Extended Call Desk Outsourcing

Progentís Co-managed Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

Services Dynamics GP Customization
Dynamics GP Excel Cubes Specialists

Progent's expert application designers and software developers can help your business to create customizations to Microsoft GP/Great Plains that address the unique requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a selection of software development technologies that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

Small Business WAPs Online Troubleshooting
Small Business WAP351 Support and Help

Cisco's Small Business family of APs are Linux-based units intended as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or on-premises integration and debugging support to assist you to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or topology.

SCCM Mobile Device Management Professionals
SCCM Distribution Point Online Support Services

System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, allows secure self service, and delivers a single control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help you with any aspect of planning, implementing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.

Consulting Exchange 2019 Disk Availability Group
Microsoft Exchange 2019 Online Technical Support

Progent can help your organization in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and setting up Outlook clients.

Lync Server 2013 dial plans Services
Lync Server 2013 Specialists

Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP-based and PSTN calling enabled for a broad assortment of desktop and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.

Server Consolidation IT Consulting
24-Hour IT Services Mission Critical IT Applications

With virtual servers, businesses are able to operate multiple virtual machines on a single actual server. Virtual server technology enables businesses to enjoy all the advantages of server segmentation, but without the expense that goes with buying additional server equipment. Virtual servers are also the enabling technology for private clouds, which offer major advantages including lowering the costs of hardware, datacenter facilities, and management while enhancing information security, network availability, and disaster recovery. Other useful server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can assist you in all aspects of server consolidation and management to enable your business to cut costs and conserve time.

Software Consultants Linux RedHat Online
Linux Online Technical Consulting

Progent offers national online phone support and troubleshooting services for businesses that run environments powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum leverage for your IT budget by extending user efficiency and limiting the time charged for computer repair services. Advanced online support utilities and experienced service specialists and consultants allow Progent to handle most IT problems without wasting time and money by traveling to your site. In most of situations your IT issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist with the toughest network issues.