Microsoft Gold-Certified Consultants
Microsoft SQL Server 2014 Expertise:
Planning, Integration, Application Development, DBA Services
Additional Topics of Interest
Open Now CCIE Expert Certified Unified CM SRST backup Professionals
Unified CM Troubleshooting
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the heart of Cisco's collaboration solution. CUCM and Unified CM Express (CME) offer a borderless IP-PBX by integrating tightly with applications such as Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable remote and on-premises expertise to assist businesses of all sizes to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver maximum business value. Progent can help with any aspect of Unified CM configuration and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering systems for survivability, capacity planning, and integration with Exchange Server.
School District Exchange Consultants
Consultants School District Cisco
Progent has a long background delivering a broad range of remote network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing advanced remote IT consulting and has provided network support to organizations in every state. Online support eliminates travel expenses and resolves problems faster than on-premises service calls.
Emergency 64-bit Processing Specialists
Consult 64-bit Processing
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications which you intend to retain plus the new 64-bit versions of applications you plan to install.
Dynamics GP Customization Consulting
Top Quality Dynamics GP Refreshable Excel Reports Programming Firm
Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you monitor all business processes, revenues and spending, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more completely, turning raw data into valuable management information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom business application development and eCommerce solutions that work seamlessly with Dynamics GP.
Amazon MWS Designer
Development Firm Amazon Marketplace Web Service integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
IT Consultants Building-to-building Wireless
Network Consulting Proxim
Progent’s wireless consultants can help small companies design, select, evaluate, configure and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of security that matches or excels wired interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless link solutions that fit best with your business needs.
Cisco Router Information Technology Outsource
Cisco VoIP Security Consulting Services
Progent's Cisco certified network infrastructure experts have extensive experience assisting ISPs to design, deploy, administer, tune, and debug fault-tolerant, scalable network solutions suitable for shared public networks.
Network Consultants SCCM and Exchange
Professionals SCCM Software Inventory
System Center Configuration Manager automates software deployment across multiple sites, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a single point of control for managing multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist you with any facet of planning, implementing, operating and repairing a SCCM deployment for local, cloud, or hybrid environments.
Contact Progent
Contact Progent
For small businesses interested in Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Top Rated Consultant Services application Testing Lab
NLB Testing Consulting Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating cost-effective migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, the lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
An index of content::
Engineer HP Lights-Out 100c Remote Management Card
Aten IP9001 Consulting Services
Remote server management cards offer network managers full control of a server without the requirement for an on-site visit. Using these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Consultant Services ISA 2004 Firewall
ISA Server Consultant
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, install, and support an implementation of Forefront TMG or ISA Server 2006 on your network that delivers the firewall protection, speed and manageability that your company requires.
SCCM 2016 Azure Integration Technology Consulting
SCCM 2016 Patch Management Computer Engineer
Configuration Manager 2016 automates application and device provisioning and updating, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
MS Hyper-V Virtual Server Computer Consultant
Microsoft Hyper-V 3.0 Virtual Machines On-site Support
Progent's certified professionals can help you analyze the possible advantages of Hyper-V-powered server virtualization for your company, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for optimal operation with virtual server technology, help you in migrating to Microsoft Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and administer Hyper-V, provide expert consulting help for improving the protection of your virtual servers, design and test business continuity processes that maximize network availability, and deliver ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk outsourcing.
Fault Tolerant Load Balancing Remote Consulting
Consulting Content Delivery Networking Products
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including Cisco Content Engine. non-stop load balancing vendors for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks 3-DNS.
On-site Support Online Help
Cisco Certified Experts Onsite Support IT Consulting
For medium-size companies looking for network support, Progent can deliver an array of alternatives such as local service, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation support, application programming, and expert consulting. For midsize companies in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person support for fixing technical problems quickly and economically.
Microsoft Dynamics CRM Remote Support Services
Microsoft CRM Network Consultants
Microsoft CRM helps mid-market businesses nurture positive client relationships. Integrated Sales and Customer Service components enable employees to share information to help promote selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can show you how to integrate Microsoft CRM with your marketing or customer service data.
Award Winning Windows Education
Windows Knowledge Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent has few competitors. Mid-size businesses who utilize trusted independent service providers or who maintain internal IT personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more reliable, protected, and productive.
Technical Support Microsoft Exchange Server 2016 Migration
Exchange 2016 Migration Planning Computer Consulting
Progent can assist you in any and all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
24x7x365 Technology Professional Microsoft Lync Server 2013
Lync Server 2013 VoIP Consulting Services
Progent's Microsoft-certified consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and execute a rollout of Microsoft Lync Server that unifies the administration of IM and Presence and improves the output of your in-house staff, at-home workers, and smartphone users. Progent can in addition help you to carry out an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Lync Server to enhance the collaborative functions of MS Office applications, and provide training and continuing support for Lync and other Microsoft platforms.
Firewall Consultants
Consultant Services Cisco Firewalls
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
WannaCry Ransomware Cleanup Services
WannaCry Ransomware Recovery Services
Progent offers expertise for security auditing products including Microsoft Baseline Security Analyzer for running a set of programmed network testing scans to identify potential security gaps. Progent has broad experience with network auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can show you how to build protection into your business processes, install scanning tools, plan and implement a secure network architecture, and suggest policies to optimize the safety of your network. Progent's security engineers are able to assist you to set up a firewall, design secure remote access to email and data, and install VPN. Progent's qualified security experts can also validate the security of web applications and can run extensive information security assessments of enterprise-wide security to determine your company's compliance with important international security standards including HIPAA, PCI, and ISO.
Apple iOS integration Engineer
iPhone integration Outsourcing
Progent offers cost-effective remote consulting to assist your business to plan, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that optimizes the business value of your IT network.
Cisco VoIP Phones and Collaboration Professional
Voice Over IP Support and Integration
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco SRST systems for survivability.
Ubuntu Linux Consultant Services
IT Consultant Redhat Linux
If your company is developing UNIX or Linux applications in an environment that has Windows-based servers, PCs, and office productivity products, Progent can provide full-service network support outsourcing that allows you to focus on your field of strategic expertise without the constant distraction of managing your company information system. By using smart network monitoring and by delivering online and in-person support as your business needs it, Progent offers an affordable way for maintaining an information network that features excellent availability, security, and performance. Progent's Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring, and Helpdesk services.
Mac Online Consult
macOS Consulting Organization
Progent offers national online phone support and troubleshooting services for businesses that run Apple Mac networks or whose information systems include a mix of macOS and Mac OS X with Microsoft products. Progent's experts can provide Mac clients a variety of IT services including desktop assistance, migration to the latest version of Mac OS X from legacy versions of Mac, plus help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online IT help offers maximum leverage for your information technology dollar by protecting user productivity and shortening the time charged for network analysis and repair. Sophisticated remote access technology and experienced service specialists and consultants allow Progent to handle most IT issues without wasting time and money by traveling to your site. In most of situations your IT issues can be dealt with by telephone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help with the most challenging system problems.
Remote Workforce Collaboration Remote Support
Emergency Work at Home Collaboration Remote Support Services
Progent can help small and medium-size organizations to deploy collaborative software to allow their at-home workers to engage in positive teamwork with colleagues and other stakeholders.
Integration Web Site
XTML Development Companies
If you want to revamp your production web site, create internal websites for applications such as HR or employee education, design a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web tools.
SQL Server 2012 xVelocity Support and Setup
SQL Server 2012 AlwaysOn Availability Groups Remote Support Services
Progent can provide the support of certified engineers as well as seasoned software developers, DBAs, project management experts, network infrastructure architects, business continuity specialists, and certified security professionals to help you to assess the potential advantages of SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Onsite Technical Support Ekahau Sidekick Wi-Fi Network Design
Ekahau Wi-Fi Site Survey and Design Configuration
Progent's Ekahau-certified Wi-Fi experts can assist you to design, install, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Online Support Windows Server 2012R2 Storage Spaces
Windows Server 2012R2 Cloud Consult
Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Service Database Online Support
Tracking Service Costs Onsite Technical Support
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some freelance consultants or local support firms who provide scant documentation or specifics of tasks performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by every consultant to each customer. The discipline of documenting and organizing support activity results in more effective service and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who won’t let go of vital service information.
After Hours Consult Google GCP hybrid cloud integration
Award Winning Google Cloud hybrid cloud solutions Technology Professional
Progent can provide affordable online and on-premises consulting to help businesses to migrate any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Flexential Tampa Colocation Center Consultancy
Flexential Tampa Colocation Center Services
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a team of IT experts located in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC planning experts. Progent can also help your business to plan and execute a migration to the Flexential data center by providing services like designing system architecture, recommending hardware, system setup and validation, troubleshooting, setting up remote network management, and training your network staff.
microsoft system center 2016 operations manager Computer Consultants
Biggest scom 2016 agents Technical Consultant
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical workloads by offering unified, mixed-platform tracking of physical and virtual infrastructure deployed throughout local systems and private and public clouds. Progent's consulting team can provide world-class remote and onsite expertise to assist organizations of any size to plan, implement, tune, update and repair Operations Manager 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Email White Lists Engineers
ProSight Spam Filtering Consultancy
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
CCIE Expert Certified IT Consultant wireless IP phones and Cisco Unified Communications Manager
Cisco Experts Wi-Fi VoIP phone integration Online Consulting
Cisco's wireless IP phones are hardened wireless devices intended for professionals who are mobile within campus, hospitality, retail or other venues where IT management wants user endpoints that provide more administrative control, security and durability than is achievable with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous components of your Wi-Fi environment such as access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts offer online and on-premises assistance to help you create and maintain a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of an entire campus.
QTS Data Center Sacramento Consultant
Urgent QTS Sacramento Colocation Center Specialists
The QTS Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if you are considering migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of affordable services such as data center migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined system management, application development, disaster recovery/business continuity planning and testing, data security assessment, and the use of the Progent Test Lab.
Services Flexential Tampa Colocation Center
Flexential Tampa Data Center Technology Professional
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a group of IT consultants located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity planning experts. Progent can also help you to plan and execute a move to the Flexential facility with services such as designing system architecture, specifying hardware, system setup and testing, troubleshooting, setting up remote network management, and training your IT staff.
MS SQL Server Integration Firm
Microsoft Certified Partner SQL Developer Firm
SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to network users, lessening the complexity of creating, integrating, administering, and using company data and database programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in planning and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Skype for Business Persistent Chat Services
Microsoft Certified Partner Skype for Business and Android Technology Professional
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants offer online and on-premises support services to help you to maintain and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also help you to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Networking Consultant Microsoft and Apple Mac Desktop
Remote Outsourcing Services Desktop Technology
Progent can deliver a variety of economical online and onsite consulting services to assist your business to install, manage, and troubleshoot desktops and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Professional Shared Help Desk Ticketing
Consultants Shared Call Center
Progent’s Shared Call Center service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Exchange Online Archiving Remote Consulting
Microsoft 365 Gmail migration Consulting Services
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and on budget.
Online Troubleshooting Duo Zero Trust Cybersecurity
Multi-factor Authentication Setup and Support
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
virtual Windows desktops Professionals
Citrix VM desktops Consultant
Citrix has developed a comprehensive family of products that deliver enterprise-class manageability, expandability, and performance for server virtualization and for server-based distribution of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help your company to assess the strategic advantages of Citrix technology and help you design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Consultant Services Project Requirements Definition
Consultancy Project Planning
For advanced project management support, Progent can provide the services of veteran IT professionals with decades of background in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to make sure major projects are successfully completed on schedule and within budget.
Barracuda Backup and vSphere Support and Setup
Network Engineer Barracuda Backup Encrypted Appliance
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup protects vital business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist your business to design, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda technology.
Ubiquiti UniFi Wave 2 WiFi AP Consultant
Ubiquiti switch Professionals
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi devices installed on multiple venues with any number of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help you to determine the value of Ubiquiti’s UniFi products for your environment and help you to design, install, administer, and maintain your UniFi ecosystem.
OS X Troubleshooting Specialists
Consultancy Mac Remote
Progent offers national online technical support and consulting services for companies that operate Apple Mac networks or whose IT systems include a mix of Mac with Microsoft products. Progent's engineers offer Apple macOS and Mac OS X users a range of services including desktop assistance, migration to the latest version of OS X from earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Online technical support offers optimum leverage for your IT dollar by extending client efficiency and limiting the time charged for network repair services. Advanced online support utilities and skilled technicians and consultants allow Progent to solve most IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to help you with the most difficult network problems.
Microsoft Office XP Migration Firm
Server Recovery Microsoft Office
Progent’s IT outsourcing services for small companies feature planning Server 2003, .NET, and BackOffice systems, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn integration issues, and producing a company-wide security strategy. Progent can help you maximize network reliability and throughput via zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also provides project management help for major upgrades and can assist with requirements definition, resource inventory, BOM production, sourcing qualification, procurement logistics, and full documentation. Progent’s IT outsourcing service also includes education for office productivity products such as Office XP.
Microsoft Exchange 2003 Upgrade Consultants
Immediate Exchange 2003 Server Upgrade Consultants
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Rhode Island Network Solutions
Nevada Computer Consultants
If your organization does not require emergency online help but you think you will require technical services with your network in the near future, you can save time and expenses and guarantee that the appropriate IT skill will be ready when you want it by contacting a Progent sales agent and signing up as a client. For details, call 800-993-9400 or send email to information@progent.com.
PowerPoint 2016 Small Business IT Outsourcing Company
Microsoft 365 Security Outsourced IT Management Services
Progent's Office and Microsoft 365 consultants can help businesses to integrate Microsoft Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides quick return on investment and promotes better business results. Progent can assist your company to interface Office or Microsoft 365 applications with each other and with other core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues with various releases of Microsoft Office desktop and offers customized online instruction to individual users and groups.
Computer Consultants 802.11x Wi-Fi Site Survey
Wireless Site Survey Remote Support
Progent's Wi-Fi site survey and predictive modeling help you to design, implement and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that has the reception, speed, density, QoS, security, and hand-off ability your business needs. Wireless site survey services from Progent include remote predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for validating, optimizing, and troubleshooting an operational wireless LAN.
Microsoft Experts Exchange Server 2000 Upgrade Network Engineer
Exchange Server 2000 Upgrade Network Engineer
Progent is among the most expert network consulting companies for integrating email and messaging systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
ISR Routers Engineer
Computer Engineer 500 Router
Cisco has developed an extensive array of routers that includes routers built to deliver the protection, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Email Reputation Analysis Consultant
ProSight Email Zero Hour Protection Technology Professional
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall.
Top Quality Windows Server 2008 R2 Technology Consulting
Support Services Windows Server 2008 Active Directory
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your network environment and workload, train your IT personnel how to run enhanced administration tools, and deliver continuing consulting and support via affordable options such as Help Desk support and remote technical support.
Windows 2003 Cluster Outsourcing
Consultant Windows 2003 Cluster
Progent offers Microsoft Windows 2003 Cluster Server support to help your company implement zero-downtime clustered servers that can deliver 100% uptime. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too create fault-tolerant server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Certified Windows experts make sure that your non-stop server clusters are set up to maximize the competitive value of your information network.
Customer Relationship Management Specialist
Expert Microsoft Certified Design Firm Accounting System
Progent's application experts can provide advanced support, custom programming, integration assistance, and webinar classes for leading business applications covering vital areas including ERP, general accounting, management reporting, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the U.S. to eliminate the lost productivity and fees related to travel and on-premises activity without compromising the high quality of consulting services.
IT Consultant Virtual Helpdesk
24/7/365 Shared Support Desk On-site Technical Support
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
24-Hour Project Server Developer Firm
Microsoft Project Server 2013 Installation support
Progent's Microsoft consultants can provide advanced expertise in implementing, operating and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of affordable remote support services following industry best practices to help businesses of any size to get all the advantages of this powerful platform. Services available from Progent include system planning, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and customized online training.
Setup and Support Online Help Desk
Online Technical Support Network Support Help Desk
The Contact Center support delivery model adopted by Progent's Technical Response Center offers small and midsize businesses an efficient alternative to dependence on independent consultants by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 availability of emergency assistance, escalation capability to top-level experts for solving even the most difficult problems, support consistency and dependability, quick follow through enforced by seasoned service managers, a choice of easy-to-use mechanisms for requesting support jobs, and a high level of progress visibility made possible by trouble ticket tracking and available via a web portal.
Comprehensive Event Management Technical Support Services
Cisco Expert Monitoring and Reporting Information Technology Consulting
Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a degree of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical service packages created to assist your company to identify and resolve a an array of network issues before they get big enough to hurt your business.
Technology Professional Herakles Data Center Test Lab
Consult PXE evaluation Lab
Progent's Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers who lack adequate in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network projects on schedule.
Microsoft Exchange 2016 Migration Online Troubleshooting
Microsoft Exchange 2016 Upgrade Professional
Progent can assist your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
CISSP Certified Cybersecurity Architect Consulting Services
CISSP Certified Security Auditor Consultants
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any aspect of information system security. Progent can help implement efficient cybersecurity systems that guard a small business from advanced malware attacks or Progent can plan, configure, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing IT resources distributed across multiple physical datacenters and various clouds.
Microsoft Exchange 2013 EAC Professional
Exchange 2013 VoIP Consultant
Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect vital areas including manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management for Exchange 2013.
Select Topic: