Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's Wireless Consulting Services provide a fast, affordable option for companies of all sizes to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Cisco's wireless IP phones are industrial-grade wireless devices intended for professionals who are mobile within office, warehouse, retail or other venues where management requires user endpoints that provide more administrative control, data security and ruggedness than is possible with the BYOD mode of mobile communications. Creating solutions with Cisco's wireless IP phones usually demands that you set up and optimize many components of your wireless infrastructure such as APs, switches, wireless LAN controllers, and management software. Progent's certified experts can provide online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent wants to hire fulltime, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer certification; Cisco certified system consultants who have Cisco CCNP or CCIE certification; security professionals with CISSP or CISM or equivalent security credentials; and high-end system architecture experts with a background in mobile access, wireless connectivity, high availability, workplace recovery, data protection, and server virtualization. Progent also is hiring professionals to join Progent's staff of desktop support specialists and remote support professionals. Also, Progent is hiring talented administrators able to operate productively in Progent's fast-paced, virtual office culture.
Progent's certified Windows Server 2000 consultants offer network support and IT consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and support services include network design, installation, documentation, local and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
Progent's Power BI consultants can help you to design, install, maintain, update or troubleshoot your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you implement and manage an on-premises, cloud, or hybrid architecture to run Power BI.
Before Progent’s MOM-based solution, system problems were handled reactively, once workers were impacted by them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent can now fix network issues before they becomes serious enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and productivity.
Progent can help you in any phase of your migration to Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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Progent offers affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Windows. Progent's consultants have experience with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified ISA Server engineers can show you how to plan, rationalize, test, install, customize and manage the Standard or Enterprise version of ISA Server on your information system.
Progent's pricing policy is to bill for phone support and in-person visits by the minute. As a result, you pay just for received support. Progent does not demand a higher rate for off-hours or priority support, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no minimum fee and asks no retainer for support services provided during normal working hours. Many service firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids big bills for fast fixes so you will not be tempted to allow simple problems to stay unaddressed.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Progent offers nationwide remote help and troubleshooting services for businesses that run Sun Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Remote network consulting offers maximum leverage for your IT dollar by extending client productivity and limiting the hours charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco certified CCIE network engineers and CISA certified security professionals to help with the most challenging network problems.
Progent’s Microsoft certified consultants provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and internal sources. Forefront TMG and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
To deliver economical IT services for small companies, Progent offers comprehensive computer outsourcing plans that offer small companies fast access to technical help without forcing you to recruit, educate, and manage a large full-time IT staff. Progent’s IT outsourcing services offer you an affordable alternative for building a protected and reliable environment for your important Windows business productivity products such as Microsoft Office XP and Microsoft Office 2003.
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Progent's webinars offer small companies the cost savings, simplicity, and versatility of online seminars and the effective pedagogic methods of seasoned instructors who utilize advanced technology to reproduce real-time, interactive learning environments. Progent can provide online training for key desktop software including components of Microsoft Office such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and analytics products such as MS Dynamics GP; plus additional popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to help your company to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and test a disaster preparedness plan, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking solution.
Progent offers cost-effective online consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
Progent can supply small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you deploy appropriate IT products to enhance business operations so they match better with your business objectives. Your business can create and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.
Even if your business has a minimal network support group and a modest IT budget, your information network can still feature the same high availability and performance that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the most recent network management products for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital network applications and hardware up and running.
Progent offers special security service bundles intended to deliver larger enterprises a professional and thorough network security assessment from a group of certified security engineers. All Progent's security assessment packages incorporate a suite of services including network scans from inside and from beyond your network security perimeter, professional interpretation of scanned data by accredited security engineers, production of a paper documenting the findings, plus an interactive high-level executive outbrief and an in-depth live review for internal IT managers.
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more leveraged use of servers, streamlined operations, enhanced network uptime, and easier manageability. Typical uses for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from on-line systems.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain small in-house IT administration and support teams with affordable help from enterprise-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include fixed IT management costs, automation of common management tasks, continual adoption of the latest information technology, graceful migration from older technology to current solutions, improved alignment of computer technology with business objectives, access to veteran network experts, and allowing management to concentrate on business rather than fast-evolving information technology.
Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing model that includes local and cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud design for your network ecosystem. Progent can provide full-service project management to help you plan and carry out an efficient move to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting, technical support, and training.
Progent's Microsoft-certified consultants offer online or onsite support to help organizations of all sizes to plan, deploy, manage, and repair a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of SCDPM or from another backup platform, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly stubborn problems, or full project management services. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent provides national online phone support and troubleshooting services for businesses that operate Apple Mac OS X environments or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X clients a variety of IT services including desktop support, upgrading to the current edition of OS X from legacy versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting offers optimum return for your IT budget by extending user productivity and limiting the hours charged for network repair services. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to solve most network issues without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security specialists to assist you with the most difficult network issues.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to deploy, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
If your company is developing Linux-based applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your field of strategic know-how without the constant distraction of managing your company information system. Through the use of smart network monitoring and by providing online and on-site assistance as your company needs it, Progent represents an affordable alternative for maintaining an information network that provides high reliability, security, and performance. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Help Desk services.
Key characteristics of Microsoft Dynamics GP accounting include a modular design that lets you license just the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, income and spending and sales trends, integration with Microsoft Office to enable access to business data, the capability to integrate information from virtually any db software or desktop application into Microsoft GP, and an open architecture that makes it possible to develop custom programs. Progent can show you how to set up and support a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP consultants to help you turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business management solution.
For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Progent’s experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop appliances for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.
Progent can provide fast remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment via powerful remote support tools to deliver fast and affordable analysis and repair of urgent network infrastructure issues.
Email Guard from Postini provides constantly updated spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a regular Postini license, you can still have the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard anti-spam and antivirus service offering. Progent’s certified email protection consultants can show you how to devise an email defense strategy that features anti-spam and virus defense technologies and processes.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Progent is convinced that a carefully designed and implemented information system is a crucial piece for accelerating a company's success, and Progent follows this philosophy in our corporate system environment. We have built a zero-downtime virtual office network that enables Progent's staff engineers and certified contractors to deliver fast and effective service, cooperate closely on sophisticated jobs, and gain from professional and personal growth from acting as a member of an exciting company ethos of personal drive and freedom.
Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Progent’s Technical Response Center offers affordable national extended hours online troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone support and online direct computer access to troubleshoot and resolve technical problems rapidly and affordably.
Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can assist organizations to assess the advantages of Ubiquiti UniFi wireless APs for your business and help you to design, install, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place UniFi Wi-Fi access points for your required signal coverage and throughput.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain all the advantages of adding intelligence into their IT infrastructures. Cisco's switching technology allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to facilitate future growth, secure enough to guard restricted data, and designed for differentiating and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can help you pick out and integrate Cisco switches that make sense for your business. In addition, Progent's CISA certified security specialists can help you create a strategic protection plan and configure Cisco Catalyst switches so they help support your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Hyper-V 2016 incorporates core technologies first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and execute a smooth migration plan, educate your IT management and technical support staff, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.