For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop environment that maximizes the strategic impact of your IT network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; migrate your older virtual desktop software to current releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution effectively.
Progent's Microsoft-certified consultants offer small and medium sized companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to connect to, organize, share and interact with useful information, files, and applications and to communicate with one another. It allows quicker and better decisions, more effective access across teams and more economical business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect workers, customers, teams and projects with the information they've created in a way that makes data easy to locate, retrieve and apply.
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of high-end programs that can provide your company a significant competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to implement your migration to Microsoft Exchange 2010, generate thorough documentation of your upgraded email system, educate your network support team and end users to get them ramped up rapidly on Exchange Server 2010, and provide ongoing administrative services and technical support. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent can show you how to prepare and execute an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your security, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix serious problems detected by SCOM 2012.
Progent is one of the most expert network consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange 2000 under common scenarios such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point consultants offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
If you want to update your corporate web site, create internal webs for applications such as HR or worker training, establish a powerful web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can supply talented and experienced web developers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web tools.
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified ISA Server engineers can help you design, rationalize, test, implement, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local IT assets along with one or more cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud integration support services that include Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent is seeking a range of full-time employees such as solutions-driven MCSEs; connectivity consultants who have Cisco CCDP or CCIE certification; and specialists in advanced system architecture with backgrounds in mobile access, wireless networking, non-stop environments, disaster recovery solutions, data protection, and VMware technology. Progent is also hiring desktop support technicians, off-site service professionals, and CISSP or CISM certified security professionals. We are also looking for experienced managers and administrators who can perform efficiently in Progent's high-growth, virtual office environment. Progent contracts independent consultants who have specialized knowledge and field experience in high-demand information technology areas outside our main service focus. Progent's Experts Team hires contractors who offer consulting and programming support for mission-critical solutions such as MRP, Enterprise Resource Planning, or CRM; have in-depth knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer world-class skills in areas such as telecommunications, web site design, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants premier by Progent coordinate with our in-house professionals to provide comprehensive solutions for small and midsize business networks.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection requirements without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Cisco's network security and offsite access products for small businesses provide a full range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit most closely with your business goals.
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, operates as the foundation of Cisco's communications and collaboration solution. Unified CM and Cisco Unified CM Express offer a borderless IP-PBX by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to help businesses of any size to build and maintain CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver optimum productivity. Progent's consultants can help with any aspect of Unified CM support and debugging in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent's Microsoft-certified consultants can provide businesses of any size consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for intelligently connecting people, teams and data. Microsoft SharePoint provides a common spot for your workers or clients to access, organize, distribute and interact with useful data, documents, and applications and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information they've developed in a way that makes data easy to find, download and re-use. Progent's SharePoint experts can help you to support your existing SharePoint environment or migrate to the current version of SharePoint.
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the top ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Citrix-certified engineers can assist your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can help you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing Citrix technology environment and show you how to optimize consolidation, responsiveness, protection, uptime, and recoverability.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's certified SQL Server 2022 consultants can help you to evaluate the business case for upgrading to SQL Server 2022 and can provide fast online or onsite contact with consulting experts in solution design and deployment, software programming, SQL Server management, and network security.
For large organizations, Progent can leverage in-house IT groups by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a seamless local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a campus relocation or office move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on moving your main or disaster recovery system to the Herakles data center, Progent offers a range of budget-friendly services including data center relocation, equipment installation and updates, network improvements, project management, virtualization expertise, remote monitoring, centralized network management, software programming, disaster recovery/business continuity planning, security assessment, and the support of Progent's Test Lab.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who offer minimal documentation or details of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the support documentation sent by every consultant to every customer. The discipline of detailing and organizing service activity results in more efficient service and eliminates a slew of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Citrix has developed a comprehensive line of products that deliver enterprise-grade manageability, scalability, and performance for server virtualization and for centralized distribution of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix technology and help you design, validate, deploy, optimize, and support Citrix virtualization platforms.
Progent provides national remote technical support and troubleshooting services for businesses that run Sun Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Remote network consulting offers maximum leverage for your IT dollar by preserving client efficiency and shortening the hours charged for computer repair services. Advanced online access tools and experienced technicians and consultants allow Progent to handle most network issues without wasting time and expense by traveling to your site. In most of cases your network problems can be remediated by telephone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security professionals to help with the most difficult system problems.
Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Progent is a pioneer in cost-effectively providing world-class network support to small companies. Progent's achievement in addressing the network support needs of the chronically underserviced small company market is the cumulative outcome of key technical and process breakthroughs that have eliminated much of the conventional costs out of administering IT support, added unmatched technical skill into the IT service mechanism, and dramatically accelerated the repair process.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other personal devices.
DoubleTake/Carbonite Software offers a selection of tools designed to provide small businesses a variety of cost-effective solutions for replicating and restoring business-critical applications such as Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve an advanced state of availability and business continuity readiness at a budget-friendly price.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the health of vital devices.
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Award Winning SQL Server 2014 Azure Backup Online Consulting
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to gain all the advantages of adding intelligence to their networks. Cisco's switch product line allows you to deploy capabilities to make your network infrastructure highly robust to accommodate time-critical needs, scalable to facilitate future growth, safe enough to protect restricted information, and capable of differentiating and controlling traffic flows to streamline network performance. Progent's CCIE certified consultants can show you how to select and deploy Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can show you how to create a strategic security policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Progent's Microsoft-certified failover clustering experts can assist companies of all sizes to assess the benefits of adopting Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery solution, assist your organization to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to network users, reducing the complexity of creating, deploying, administering, and accessing company data and analytical applications in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to design and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and on budget.
Progent's certified SQL Server 2022 experts can help your organization to assess the business case for migrating to SQL Server 2022 and can deliver fast remote or onsite contact with consulting experts in solution design and deployment, application programming, database administration, and network security.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better support for your IT network.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to assist you to manage and repair your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.
For companies with a mix of Mac and Microsoft Windows desktops, there exist two basic solutions for using Microsoft Windows-dependent applications on a Mac: remote access to a physical Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-powered PC to run Microsoft Windows software and access system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so that you are able to use Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for using Microsoft Windows software on your Macs and can also assist you to evaluate and configure other solutions for Windows PC simulation.
Progent's consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and Azure assets.
Progent's certified cybersecurity consultants can run NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Progent's Solaris platform consulting experts provide small businesses and software developers support for administering and supporting Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and virus protection aggregation offering. Progent's certified e-mail security consultants can help you create an email defense plan that includes spam filtering and virus protection services and policies.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Progent offers several essential types of Contact Center support including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients convenient access to a dependable support resource with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a respected image as a solid contributor to business performance. Progent's target is to resolve rather than merely record problems.
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify network administration, provide technical support and repair, and enhance security. Progent can also show you how to create, justify, and execute a strategy to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and software compatibility problems.
Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to assist you to administer, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online connectivity, mobile device management, wireless configuration, and remote system monitoring.
Progent's wireless site survey and predictive modeling help you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a WLAN that has the reception, performance, capacity, QoS, security, and hand-off ability your company needs. Wi-Fi site survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and troubleshooting an operational wireless LAN.
If your company network combines Linux-based products technology with MS Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your operating systems to run side by side for simple management, seamless dataflow, high availability, superior throughput, and strong security. Progent's UNIX/Linux and Windows integration assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk services.
Progent's consultants can assist you to plan and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure resources.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent's CISSP-premier network security experts can help organizations of all sizes with any facet of IT security. Progent can implement cost-effective cybersecurity solutions that protect a small office against advanced threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources distributed over a mix of physical datacenters and various clouds.
Progent can help your organization to plan an upgrade to Teams from Skype for Business and install, administer, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup software.
Microsoft Expert Consulting SQL Server 2014 Database Migration
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.