Microsoft Gold-Certified Consultants
SQL Server 2016 Consulting:
Planning, Deployment, Software Development, DBA Services
Additional Topics of Interest
Small Business Wireless Specialist
Support and Help Wireless
Progent's wireless professionals can help small organizations design, select, test, deploy and support secure building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of security that equals or exceeds wired interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity solutions that align best your business requirements.
Largest Microsoft Teams work from home Consultants
Microsoft Teams Admin Center Professionals
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
At Home Employees Video Conferencing Configuration
Technical Support Services Remote Workforce Video Conferencing
Progent can assist small and mid-size organizations to implement and troubleshoot teleconferencing applications to allow their at-home workers to collaborate efficiently with teammates and clients.
Specialists Microsoft Entra SharePoint
Microsoft Azure integration Consulting Services
Progent's consultants can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and Azure resources.
Server Management Technology Professional
Mission Critical IT Applications Network Consulting
With virtual servers, businesses are able to operate many virtual machines on one physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, while avoiding the costs associated with purchasing additional server equipment. Virtual servers are the enabling technology behind private clouds, which offer important benefits including reducing the costs of hardware, facilities, and management while improving data security, network availability, and disaster recovery. Other useful server management technologies include server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's certified server management consultants can help you with all aspects of server consolidation and administration to enable your company to contain expenses and conserve time.
Microsoft Expert Exchange 2013 Management Support
Network Consulting Exchange 2013 Unified messaging
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange 2013.
Windows 2000 Server Specialists
Computer Consultants Windows 2000 Server
Progent's Microsoft-certified Windows 2000 Server experts can provide network help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include network planning, installation, documentation, on-site and remote technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
Services QTS/Herakles Internet Data Center
QTS Colocation Center Services
The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your primary or disaster recovery equipment to the Herakles data center, Progent can provide a variety of affordable services that include data center migration, system deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote network monitoring, automated system administration, application programming, business continuity solutions, security assessment, and the use of Progent's Test Lab.
DoubleTake Carbonite Software Backup Remote Support
DoubleTake Carbonite Replication Manager Support and Help
DoubleTake/Carbonite Software publishes a selection of products designed to deliver small and midsize companies a variety of cost-effective alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small company information systems to create a high level of availability and disaster recovery capability at an affordable price.
Chief Information Officer Consultant
Remote Technical Support Chief Information Officer
Progent can provide the temporary services of a seasoned Chief Information Officer who can offer a broad perspective to assist your company select and support network solutions appropriate for your present situation and that can be a firm basis for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to optimize the benefits from their network expenditures but who are unable or unwilling to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to provide objective advice as well as advanced technical help for building and maintaining IT solutions that fit the special requirements of your organization.
Symantec Raptor Security Firms
Symantec Raptor Cybersecurity Team
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall/VPN technology. Progent can also help you design and execute a comprehensive security plan that can incorporate firewall/VPN appliances and software, outsourced security and network defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, education, and security expertise.
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CRISC Certified Risk and Information Systems Control Professionals
CRISC Risk and Information Systems Control Technology Professional
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
24-7 Multiple cloud integration Consultancy
Microsoft Azure enterprise hybrid cloud solutions Engineers
Progent can help your IT team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that combine local IT assets as well as one or more cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud integration support services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent Phone Numbers
Contact Progent
For small organizations interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Microsoft Experts Amazon MWS integration Contract Programming
Amazon Marketplace Web Service integration Development Group
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Remote Microsoft Expert Online Office Word Training Network Consulting Group
Immediate Implementation Services Online Microsoft 365 Excel Training
Progent's webinars offer small companies the cost savings, ease, and versatility of online learning plus the proven training methods of expert teachers who utilize sophisticated collaboration software to simulate live, participatory learning environments. Progent can provide remote education for popular desktop software including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and management reporting software such as MS Dynamics GP (Great Plains); plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Small Business Computer Support Firms
Cisco and Microsoft Certified Network Installation Small Office
Progent is a leading innovator in affordably providing world-class IT support to small companies. Progent's success in addressing the IT support requirements of the historically underserved small business market is the cumulative result of key technical and operational innovations that have removed a great deal of the conventional expenses out of administering network support, added unprecedented technical expertise into the support system, and dramatically streamlined the repair process.
SQL 2008 Analysis Services Services
MS SQL 2008 IT Consulting
SQL Server 2008 offers indispensable, standardized tools to IT experts as well as to network users, reducing the difficulty of designing, deploying, managing, and using company data and analytical applications in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in designing and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
EDR to MDR Migration Support and Help
Upgrade to MDR Online Consulting
Progent recommends five critical network security practices for companies with a limited budget.
Microsoft SCOM 2012 Migration Online Support
Remote Technical Support Microsoft SCOM 2012 Migration
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of any size advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical issues detected by SCOM 2012.
Consultant Services Meraki AP Management
Emergency Support and Help Meraki MR72 Access Point
Progent's Cisco-certified wireless networking consultants offer remote and onsite consulting and support services to help you to plan, install, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to plan and implement hybrid environments that integrate local and cloud-based resources and that deliver easy access, advanced security and compliance, streamlined management, and dependable performance for all your wired and wireless endpoints.
Small Office Tech Consulting
Cisco and Microsoft Small Business Consulting Company
Progent is a pioneer in economically providing world-class IT help to small companies. Progent's success in handling the network support needs of the chronically underserved small business sector is the combined result of key technical and process breakthroughs that have removed much of the traditional expenses out of managing IT support, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.
Consultant CISM Certified Cybersecurity Management
CISM Security Audit Services
Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and international standards of skill that IT security managers are expected to master. CISM gives business management the confidence that those who have qualified for their CISM credential possess the background and capability to provide efficient security management and support consulting.
After Hours Consultant Services ransomware data restore
Netwalker ransomware hot line Technology Professional
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Amazon Marketplace Web Service Contract Programming Firm
Immediate Reporting Amazon Marketplace Web Service development
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Chief Information Officer Integration Services
Cisco Certified Chief Information Officer Integration
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to improve business processes so they align more closely with your business objectives. Your company can develop and implement a well conceived information technology plan without incurring the expense of a full-time senior IT executive.
Microsoft Software Update Services Consultants
Windows Server Update Services Consulting
Microsoft Windows Server Update Services enables IT administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft SUS, IT personnel can fully and easily manage the distribution of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Cisco Firepower NGIPS Professional
Cisco Firepower 4100 Series Firewalls Remote Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer unified management of modern cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span local offices, data centers, private clouds and public clouds.
Automated Desktop Inventory Remote Consulting
Consultant Services ProSight Windows Desktop Management
ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they can impact productivity.
Infor SyteLine CloudSuite Customer Service Consultants
Infor SyteLine ERP Consultant
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complex supply chains and streamline critical business processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Top On-site Technical Support 2500 Wireless Controller
8540 wireless controller Professional
Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening data security by identifying threats and filtering traffic content according to user class and locale. Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
Microsoft Exchange Upgrade Integration Support
Top Rated Exchange 2003 IT Services
Progent's Microsoft-certified engineers provide technical help and network consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server include system design, installation, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
24-7 Expert Microsoft Certified Exchange Upgrade Consulting
Professional Microsoft Exchange Server Migration
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide fast payback by improving your productivity, cutting the cost of hardware and service, simplifying administration, and consolidating your vital communications technologies.
Computer Engineer scom 2016 Operations Management Suite integration
scom 2016 Amazon AWS integration Consultant Services
System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for key applications by offering unified, cross-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help businesses of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Exchange 2013 Online Support
24-7 Microsoft Expert Exchange 2016 Support Outsourcing
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and maintaining messaging solutions for companies in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment offers compliance, high uptime, easy access for remote and mobile users, efficient administrative utilities, and productive integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Consultant Services Windows Server Essentials Backup
Windows Server Essentials Dashboard Computer Consultants
Progent's consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers full-service project management support so you can design and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Microsoft Exchange Server 2010 Migration Professionals
Exchange Server 2010 Migration Consultancy
Progent's Microsoft-certified network engineers can assist you to assess the value of Exchange Server 2010 for your business and can assist your IT staff to plan and implement an efficient upgrade to Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide quick return on investment by increasing your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your key communications technologies.
24 Hour Microsoft SQL Specialists
Design Firm MS SQL Server
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
24/7 Palo Alto Networks Security Consultancies
VPN Security Technology Consulting Services
Progent offers organizations of any size expert support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can show you how to create a comprehensive security plan and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending limits.
Emergency Exchange 2007 to Exchange 2010 Upgrade Consultant
Exchange 2007 to Exchange 2010 Upgrade Services
Progent can provide comprehensive support for each step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project planning, specification of new software and hardware required, suggested vendor sourcing, system testing at customer location or at Progent's testing lab, managing transitional coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for customer's IT staff and users.
iPhone 5 Information Technology Consulting
Apple Macintosh Integration Support
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For business environments built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and aligned with your company's objectives.
After Hours Google Cloud hybrid solutions Specialists
Amazon AWS hybrid cloud solutions Consultant
Progent can assist your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that combine physical resources along with one or more public clouds. To help you to integrate public clouds with networks, Progent offers a variety of public cloud migration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
UNIX Forensics Services
Solaris Security Firms
If your company runs a Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole enterprise in a wide range of security areas such as security management procedures, security design and models, access control products and methodology, software development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that information security professionals are expected to master. These accreditations offer executive management the confidence that consultants who have earned their CISM or ISSAP certification have demonstrated the experience and theory to offer world-class security support and consulting services.
Microsoft Office 2003 Solution Providers
Technology Consultant Microsoft Office 2003
Progent imposes no service activation fee and requires no monthly commitment for services provided during regular working hours. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be tempted to allow less critical problems to stay unaddressed. .
SharePoint 2013 Office Web Apps Server Consultant Services
SharePoint Designer 2013 IT Consultants
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than 20 years ago, and Progent has the scope of IT knowledge to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid configuration is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.
Remote Technical Support ISA 2004 Server
Urgent ISA 2004 Enterprise Edition Server Support and Help
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your information security needs without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Setup and Support SCCM Intune Integration
Best SCCM Reporting Configuration
Configuration Manager automates software provisioning across multiple sites, centralizes compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
IT Services Microsoft Software Update Services
Microsoft SUS Consultants
Microsoft WSUS allows IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, IT personnel can completely and easily manage the distribution of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Flexential Data Center Engineers
Flexential Internet Data Center Consultancy
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent maintains a team of network experts based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help your business to plan and carry out a move to the Flexential data center with services like designing system architecture, specifying hardware components, system configuration and validation, debugging, streamlining online network management, and training your network staff.
Urgent Call Center Sharing Integration
Online Support Extended Support Desk
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Altaro 365 Total Backup Network Consultants
Hornetsecurity Altaro M365 Mailbox Backup Configuration
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Consulting Service Small Office
Emergency Small Business Systems Consultant
Progent is a leading innovator in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in addressing the IT service needs of the historically underserved small company sector is the cumulative outcome of major technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT support, added unprecedented professional skill into the support system, and dramatically streamlined the solution cycle.
Engineer ProSight Remote Network Troubleshooting
ProSight Infrastructure Monitoring IT Services
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and troubleshoot their networking hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important updates, or isolating performance bottlenecks.
Watchguard Network Security Audit
Trend Micro Security Consulting
Progent offers companies of any size professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a detailed security plan and choose the right products from multiple suppliers to support your security goals while staying within your spending restraints.
Consultant Services ProSight ESP Behavior-based Antivirus
VMware Security Integration Services
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Email Anti-fraud Intelligence Specialists
Email Outbound Content Filtering Consulting
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Nortel Networks Certified Support Expert (NNCSE) Maintenance
Migration Companies Certified Information Security Manager (CISM)
Progent offers clients the services of engineers who have earned some of the IT industry's most prestigious credentials. Progent thinks that clients have the right to be sure that their IT support consultants have formal training plus broad real-world backgrounds so that Progent's customers can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor help than is available to non-certified consultants, enabling Progent to offer clients a higher class of IT support. In other cases, recognized certifications such as CISM or CISSP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by using the services of recognized industry professionals.
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