Progent imposes no service activation fee and requires no monthly commitment for support services delivered during normal working hours. Progent's small granularity does away with big bills for fast repairs so you won't be forced to allow simple problems to stay unaddressed.
To deliver economical IT support for small businesses, Progent has developed full-service IT outsourcing plans that offer small organizations fast access to network expertise without forcing you to recruit, train, and maintain a large full-time IT staff. Progent’s IT outsourcing services give you an economical way for building a secure and reliable system for your important Microsoft Windows business productivity suites including Office XP and Office 2003.
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, apps and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Progent’s Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size organizations to reduce network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can help you to develop and test an efficient business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and support resilient technologies including redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi performance by limiting the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening data security by detecting cyber threats and analyzing traffic content based on user class and location. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent offers the temporary assistance of a seasoned CIO who can provide strategic direction to help your company select and support IT technology appropriate for your current needs and that can serve as a firm foundation for your growth. Progent's part-time CIO services provide financial advantages to companies trying to maximize the impact of their network expenditures but who are unable or unwilling to add one more executive-level manager to their head count. Since Progent is vendor-neutral, with a large team of engineers certified to maintain all leading operating systems and connectivity technologies plus a wide range and business software, Progent is in a unique situation to offer objective advice along with advanced technical help for creating information systems that match the special requirements of your organization.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or show you how to migrate to more recent firewall solutions. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and network defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going network support, administration, training, and security expertise.
With Catalyst switches for small and mid-size businesses, Cisco enables companies to realize the full benefits of bringing intelligence into their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network highly robust to accommodate real-time requirements, expandable to support growth, safe enough to protect restricted data, and designed for prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security consultants can help you create a comprehensive protection plan and set up Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a unified mechanism for configuring and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, design processes for creating and deploying VMs and VM hosts, implement high-availability compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's servers in a solution that delivers the maximum degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Microsoft-certified engineers can provide advanced support in deploying, managing and troubleshooting any edition of Project Server and can deliver a broad range of affordable online consulting services following proven best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Consulting support offered by Progent include system planning, software configuration and upgrades, strategies for safe collaboration among onsite and offsite users, network optimization, and customized online training.
Progent’s team of expert software programmers, database designers, and project managers can assist large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other data sources such as Microsoft SQL and Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with multiple web development technologies and can help clients to create, enhance, repair, or port web applications to utilize the most current web technology.
Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital costs, savings on operational expense, improved management focus, enterprise-class security, enhanced availability, and business continuity.
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your productivity.
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of any size to deploy, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent can provide the support of Microsoft-certified engineers and experienced software developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and data security consultants to help you to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent offers affordable online support to assist companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers occasional consulting to assist you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the rapid development of a new generation of high-end programs that can give your company a significant competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified engineers can provide advanced support in deploying, operating and debugging all versions of Microsoft Project Server and can provide a broad variety of affordable remote support services based on proven best practices to assist businesses of any size to get all the advantages of this leading platform. Services available from Progent include system design, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.
Progent can help businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to help businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the technologies that go into creating an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Online Troubleshooting SQL Server 2016 AlwaysOn Availability Groups
If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from dependence on single freelance service provider while giving you affordable and dependable access to high-quality technical expertise. By providing IT support service when you need it, offering advanced expertise for critical technologies, delivering unique services such as 24x7 network monitoring, and charging only for support you receive, Progent gives you an economical solution for maximizing the business value of your small office information system. Progent is the intelligent way for small businesses to create and support a robust and safe information network and to benefit from fast access to the skilled consulting ordinarily available only to enterprises who can afford a sizeable internal IT organization.
Progent's Citrix-certified engineers can assist you to understand the business benefits of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology deployment and show you how to enhance consolidation, performance, security and compliance, availability, and disaster recovery.
Progent's Apple Mac networking consultants can help you with a broad array of network foundation issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For business networks based solely on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, integrating, and supporting a network infrastructure that is robust, secure, efficient and supportive of your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
Progent's Solaris platform consulting experts offer small and mid-size companies and software developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers a broad range of affordable services to assist your business to deploy, configure, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for single computers or laptops or work with you to plan and carry out a large-scale rollout of new or updated OS software and business applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete a site move or consolidation organized to produce the least possible disruption of your business.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to realize all the advantages of adding intelligent services to their IT infrastructures. Cisco's switching technology makes it possible to deploy capabilities that make your network infrastructure sufficiently robust to accommodate real-time requirements, expandable to support growth, secure enough to protect confidential data, and capable of prioritizing and managing all traffic to optimize network operations. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco switches that make sense for your business. In addition, Progent's certified security consultants can help you develop a strategic protection plan and set up Cisco Catalyst switches so they help support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.
Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange 2013.
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and troubleshoot VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid systems. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and disaster recovery.
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful innovations as well as a redesigned architecture. These improvements affect vital IT areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management platform or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Emergency SQL Server 2016 OLTP Technology Consulting
Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
Remote server management cards offer IT managers complete control over a server without the requirement for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical support. Progent is familiar with a number of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
Progent's Linux consulting experts offer small and mid-size businesses and developers help with managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and flexibility of virtual learning plus the proven pedagogic methods of seasoned teachers who use sophisticated collaboration software to simulate live, interactive learning environments. Progent can provide online training for popular desktop applications including elements of Microsoft Office suite such as Excel, Word, Access, and Project: MS Dynamics business accounting and analytics solutions including MS Dynamics GP; plus other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.