Progent's Experts Group offers support in important areas that include Apple OS integration and applications; Consulting for Linux, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized application support; CIO, management information analyst, and project management outsourcing; Special program design and deployment; Web site, electronic business, Electronic Data Interchange, and client portal design and deployment; Database support and performance consulting; Business intelligence expertise; and Telecom architecture consulting.
Progent can assist small and medium-size organizations to implement collaborative solutions to enable their at-home workers to benefit from productive teamwork with fellow workers and customers.
Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to help you to streamline the management and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that incorporate a combination of Juniper's software platforms.
Progent's Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP experts offer affordable remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
For companies that have a mix of Apple Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-only applications on macOS or OS X: remote access to a physical Windows PC or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered computer to use Windows programs and share network resources. Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you can use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for running Microsoft Windows software on your Apple Macs and can in addition assist your organization to evaluate and configure third-party solutions for Microsoft Windows PC emulation.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical applications by providing unified, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite support to assist businesses of any size to design, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring products, or combine a variety of monitoring tools into a unified infrastructure management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent is convinced that a carefully designed and executed information system can be a vital factor for accelerating any firm's success, and Progent applies this belief in our corporate system infrastructure. We have created a zero-downtime virtual office network that enables our in-house consultants and certified contractors to deliver rapid and efficient service, collaborate easily on complex projects, and experience professional and private maturity by acting as a member of a dynamic company ethos of personal drive and independence.
Progent can assist small and medium-size organizations to configure VoIP solutions to provide their remote workforce the benefit of virtual access to the company phone system.
Progent's virtual classroom webinars provide small companies the cost savings, convenience, and flexibility of web-based seminars and the proven pedagogic techniques of expert instructors who utilize the latest technology to simulate real-time, participatory learning environments. Progent offers online training for key desktop software including elements of Microsoft Office such as Microsoft Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management products such as Microsoft Dynamics GP (Great Plains); as well as additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, high availability, and troubleshooting. Progent offers Level 3 support to help you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.
Progent's UNIX family consulting experts offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient single consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent can help your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Progent offers customers the services of engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients deserve to know that their computer service consultants have formal training plus broad practical experience so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially superior vendor help than is offered to uncertified service providers, enabling Progent to deliver customers a better class of IT support. In other cases, recognized credentials such as CISM or CISSP for IT security can aid enterprise clients to show compliance with regulatory demands by engaging the services of accredited industry professionals.
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP support experts can show you how to deploy, configure and manage the latest release of Dynamics GP or migrate smoothly from an older edition.
Cisco's security and offsite connectivity technology for small to mid-size companies represent a complete array of easy-to-administer protection hardware and software to help protect your entire information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your corporate objectives.
Our Experts Group provides consulting in important fields such as Apple OS integration and applications; Expertise for Linux-based, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical program help; Chief Information Officer, business analyst, and project management outsourcing; Custom applications development and deployment; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; DBM support and performance help; Business intelligence consulting; and Telecom systems support.
Progent has two decades of experience assisting small and mid-size companies to design, deploy, tune, administer, and debug computer networks that incorporate a remote workforce.
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Progent has put together two ultra-affordable service packages designed to allow small businesses to get an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive examination of your network from outside your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from a secure computer inside your company firewall to evaluate the risk to internal attacks. Both security inventory packages are set up and executed from a secured remote site.
Progent is among the most experienced network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full advantages of Exchange Server 2000 under common situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 management.
Progent can provide affordable online access to a certified Oracle DBA expert or an Oracle software programmer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless performance by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening data security by detecting threats and filtering network traffic based on user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern Wi-Fi controller technology.
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with thousands of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can assist you to assess the benefits of Ubiquiti's UniFi technology for your environment and help you to design, install, manage, and maintain your UniFi solution.
Progent can help you to plan a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that seamlessly combine physical IT assets as well as one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration support services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's Cisco-certified CCIE consultants can assist you to set up, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from outdated switches to current models.
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Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting cyber threats and filtering network traffic according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent's temporary staff augmentation services allow you to meet sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with vetting and recruiting experienced technical workers and without adding to your permanent workforce.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Progent can assist small and medium-size companies to install unified remote endpoint management and monitoring tools for maintaining endpoint devices used by at-home workers.
Even if your business has a minimal network services group and a modest technology budget, your information system can still have the same high reliability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network professionals, the most recent system management products for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers operating.
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications rapidly and at low cost.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of wireless APs, tuning wireless throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by identifying threats and filtering network traffic based on user class and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent offers cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
Microsoft Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, create a cost-effective validation and rollout plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.