Additional Topics of Interest

Exchange 2019 Disaster Recovery Support Outsourcing
Onsite Technical Support Exchange 2019 Mailbox Migration

Progent can help you in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.

ransomware business recovery Consultancy
Engineers DopplePaymer ransomware recovery

Progent's experienced ransomware recovery experts can help you to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Largest 802.11ac Support and Setup
Network Consulting 802.11ac Migration

Progent's Wireless Consulting Services offer a fast, affordable way for companies of any size to deploy, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

IT Outsourcing Examples Article
IT Outsourcing Model White Papers

Progent's IT outsourcing services provide affordable computer support for mid-size businesses. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce costs and eliminate risks, permitting IT support budgets to grow in a more linear and controlled fashion than is feasible by amassing a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust network foundation for your critical Windows-based applications such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.

ProSight infrastructure documentation management Consulting Services
ProSight password management Consulting Services

ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it.

Windows 2012 Cluster Shared Volumes Setup and Support
Remote Support Windows 2012 Clustering

Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of utilizing Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to streamline the management of clustered servers.

CISA Networking Group
GIAC Certified Incident Handler (GCIH) Technology Consultants

Progent offers customers the services of consultants who have earned some of the IT industry's most prized credentials. Progent thinks that clients have the right to know that their computer support providers have accredited training plus extensive practical experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is available to non-certified service providers, allowing Progent to deliver customers a better class of computer support. In other cases, recognized credentials such as CISA or ISSAP for network security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the services of accredited IT experts.

Cisco Access Point Network Consulting Service
Technology Consultants Cisco Firewall

Progent's Cisco CCIE-certified networking experts have extensive experience helping ISPs to architect, implement, manage, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for shared public networks.

Windows Server 2019 Disaster Recovery IT Consultants
Windows Server 2019 Storage Replica Support Outsourcing

Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

Jabber Troubleshooting Specialists
Unified Single Number Reach On-site Support

Progent's Jabber consultants can provide online or onsite support to assist businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that go into building an end-to-end Jabber solution such as Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a modern collaboration ecosystem.

Microsoft Certified Partner Computer Consultant Exchange 2013 Active Directory
Exchange 2013 Configuration Professional

Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These enhancements affect key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of upgrading to Exchange Server 2013, design a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.

Juniper NetScreen 5400 Firewall Network Security Testing
Juniper Networks NetScreen Firewall Audit

Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-technology environments.

ISA 2004 Information Technology Consulting
Microsoft ISA Server Remote Support Services

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security solutions for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small business plan and implement a configuration of ISA Server 2004 that meets your information security requirements without limiting your network.

Wireless Site Survey Consultant Services
Remote Wireless Site Survey Support and Help

Progent's wireless site survey and predictive modeling help you to design, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing you a WLAN that delivers the reception, speed, density, Quality of Service, data protection, and roaming capability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and debugging a functioning wireless network.