Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and ERP package built, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you can license only the capability you currently need, with the option to add users and increase capabilities when necessary. Progent's Microsoft Dynamics GP consulting engineers can help you install, configure and administer the current release of Dynamics GP or upgrade smoothly from an earlier release.
This page includes current updates on cybersecurity threats, fixes, and leading practices. Contact Progent if your organization needs help protecting your system against the latest IT security threats.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service reports transmitted by every consultant to every customer. The practice of documenting and organizing service activity results in more efficient support and eliminates a variety of common problems such as when a support customer is effectively held captive to a consultant who won't release vital service information.
Progent's productive atmosphere will make you a better consulting professional by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers this promise by attracting the best professional experts for you to operate with, providing a state-of-the-art network and communications infrastructure, using custom software utilities to enable the highest level of service, and by streamlining proven business models for attracting and retaining clients.
E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that offers small companies world-class defense from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and virus protection services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server platform, hardware technology, or data center location.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your growing business needs. Progent's Cisco-Certified network experts are familiar with Cisco's comprehensive family of products targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, permissions, and accounting from a graphical Web interface.
Progent's management team includes seasoned veterans with decades of experience delivering network consulting services, troubleshooting, and long-term IT planning to organizations ranging from small offices to global enterprises. Great service calls for great people, and Progent stands out by having assembled a management staff able to provide customers with the best service value in the industry.
Progent offers small businesses a pair of ultra-affordable security inventory packages that include, at a preset price, remotely administered scans of your security profile which are evaluated by expert security engineers who interpret the results of the remote scan, present objective evaluations of your current security vulnerability, and make recommendations for remediation. Progent has developed two complementary security evaluation packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to attack.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client interactions. Integrated Sales and Customer Service components enable employees to share information to help promote selling success and offer steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.
Progent's Check Point firewall experts can help you design, deploy, and manage firewall solutions that rely on Check Point NGFW firewalls and Check Point's subscription-based SandBlast security services. Progent can also help you support legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation security gateways.
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the benefits of adopting Windows Server 2012 clustering to build a powerful fault-tolerant/disaster recovery strategy, assist you to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Progent can deliver a broad array of cost-effective support services to help your company to deploy, configure, repair, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online technical support for individual machines or notebooks or help you to plan and implement a large-scale rollout of new or revised operating system platforms and applications. Progent can also provide consultants and technical workers to help you to prepare for and complete an office relocation or consolidation designed to cause minimal disruption of your business.
Progent can help you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's wireless site survey services assist you to design, implement and troubleshoot a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the coverage, speed, capacity, security, and roaming capability your business needs.
Progent offers a variety of network service packages for small companies. These IT outsourcing and network monitoring services are based on the anticipatory problem handling abilities of System Center Operations Manager 2007, a state-of-the-art server and system support product that tracks the availability, throughput, and safety of your network and isolates potential troubles before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can select a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent offers affordable online support to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent can provide the support of an accredited consultant with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or troubleshoot a video conferencing solution that preserves your investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure engineers able to assist businesses of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and expandability required to support your video conferencing/telepresence environment.
Remote management cards give IT administrators complete control over a server without the requirement for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a high-availability business network that includes remote management cards and Progent can use these remote management cards to provide low-cost off-site technical assistance. Progent has experience with a number of remote server management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-premier engineers can assist your organization to update your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of upgrading to 64-bit PC desktop processing, plan an efficient upgrade strategy that reduces business interruptions, and deliver inexpensive, professional online support to assist you to install 64-bit PC desktop software and applications on your current hardware.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent is one of the most expert information technology consulting firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Progent can deliver comprehensive remote consulting for all technologies associated with small business IT systems and allows you to outsource a variety of strategic, on-demand services such as a temporary Chief Information Officer to offer advanced IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management for major projects like site moves oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, certified security specialists to ensure information protection and compliance, disaster recovery experts to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical application programs.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Citrix-certified experts can help you to evaluate the potential business benefits of the various editions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Hyper-V environment, and show you how you can use Citrix Essentials to enhance the responsiveness, uptime, consistency, and recoverability of your virtual environment while lowering the cost of resources and support and simplifying administrative processes.
Progent's wireless site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing you a WLAN that has the reception, performance, density, QoS, data protection, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi network and on-premises survey services for validating, optimizing, and debugging an operational wireless LAN.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's consultants can provide macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud. For computer networks based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, integrating and supporting a network environment that is reliable, safe, fast and able to achieve your organization's business goals.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and distribution organizations to manage complex supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that can range from occasional advice to end-to-end solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their scope, Progent can focus on offering high-value skills where Progent faces little competition. Mid-size companies who utilize familiar independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
Progent's Microsoft-certified consultants offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management platform previously called SMS Server. Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS Server or Configuration Manager economically for automated OS and application installation, security patch administration, software metering, and licensing compliance. Progent's consultants can also assist your company to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that delivers a one-server platform for an array of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting features, allows customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's virtual classroom webinars provide small companies the cost savings, convenience, and flexibility of online learning plus the proven training techniques of seasoned instructors who use advanced collaboration software to emulate live, participatory classrooms. Progent can provide online education for popular desktop applications including components of Microsoft Office suite such as Microsoft Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management software such as MS Dynamics GP (Great Plains); as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent's non-stop interoffice connectivity and fault tolerant network connection professionals can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant networks with automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy high-availability Inter-office networks based on non-stop EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity.
Colocation data centers allow companies to share world-class facilities for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all facets of your colocation program such as selecting and moving to a colo site, creating system architecture, defining hardware, on-site and remote maintenance, setting up remote system management, and training your IT personnel.