Additional Topics of Interest

Consultants Phobos ransomware recovery
After Hours ransomware cleanup and file recovery Consultant

Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

OS X Remote Consultancy
macOS Online Troubleshooting Consulting

Progent offers national online technical support and consulting services for companies that operate Apple Mac OS X networks or whose IT systems feature a mix of Mac with Microsoft technology. Progent's engineers can provide Mac users a range of services including desktop support, upgrading to the current version of Mac OS X from other earlier versions of Mac, plus help with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and iPad support, or migrating to iCloud services. Online technical support offers optimum leverage for your IT dollar by protecting user efficiency and shortening the hours charged for computer repair services. Sophisticated remote support utilities and experienced technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security professionals to assist with the toughest network issues.

Network Consultant ASA 5540 Firewall
ASA 5510 Firewall Setup and Support

Progent's Cisco certified network infrastructure consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

Biggest Catalyst Wi-Fi 6 AP Management On-site Support
Onsite Technical Support Catalyst Wi-Fi 6 WAP

Progent's Cisco Catalyst 802.11ax Wireless Access Point consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.

Ryuk ransomware cleanup Consultancy
Snatch ransomware recovery Consultants

Progent's experienced ransomware recovery consultants can assist you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

Deploying Phase: Implementation Service
Planning Phase: Design and Architecture Proposals PC Consulting

When performing IT projects for corporate clients, Progent follows a phased methodology driven by defined milestones in order to meet budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and professional implementation. All phases are recorded to provide a detailed description of technical services delivered and to assist in downstream system maintenance.

CIO Setup and Support
CIO Support and Help

Progent can provide small companies with an information management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate technology to improve business processes so they match better with your corporate objectives. Your company can create and install a well thought out information technology plan without absorbing the expense of a full-time senior IT executive.

Microsoft Dynamics GP 2015 Reporting Professionals
Engineers Dynamics GP 2015 Web Client

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, supports the most popular handheld devices, allows single login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to address the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the business value of your investment in this mission-critical product.

ASA 5500-X Firewall Online Technical Support
Firesight Consulting Services

The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Altaro VM Backup Cloud Management Integration Support
Altaro VM Backup Testing Remote Support

Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to design, install, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup technology.

MSP360 Server Backup Professionals
Troubleshooting MSP360 Desktop Backup

Progent can assist you to create, implement and manage a backup solution based on MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent offers end-to-end monitoring and management to protect against data loss resulting from human miscues, software flaws, malicious insiders, and external assaults like ransomware.

Consulting Services Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro 365 Total Backup Computer Engineer

Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.