Additional Topics of Interest
Helpdesk Remote Technical Support
Progent's Network Help Desk Outsourcing Support Services for desktop support are designed specifically for small organizations who need fast availability of a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Application Center Network Architect Firms
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
SPS 2010 Computer Engineer
Progentís Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for intelligently connecting people, groups and information. SharePoint Server offers a central location for your employees or customers to connect to, organize, share and manipulate useful information, documents, and applications and to interact with other people. SharePoint allows quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data theyíve developed in a manner that makes data easy to find, download and apply. Progent's SharePoint experts can assist you to support your current SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Mac Office Entourage Trainer
Progent can provide one-on-one training customized for people who wish to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X applications.
Online Help for Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a easily managed Internet gateway that acts as a one-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and improve availability. Progent's Microsoft engineers can assist you to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help your organization to upgrade smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
MySQL DBA Consultancy
Progentís expert software programmers, database designers, and program managers can help large businesses to carry out development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and software programmers skilled in building RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with additional data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development tools and can assist businesses to create, enhance, repair, or port web applications to take advantage of the most current web technology.
Programming for Microsoft Dynamics
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
SMS 2003 Upgrade Remote Troubleshooting
Progentís Microsoft-certified experts offer small and medium size companies world-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager 2007, Microsoft's standard tools for update and configuration management. Configuration Manager 2007 is the new name for the update management platform previously known as SMS Server. Configuration Manager 2007 provides a variety of new features to SMS Server 2003 such as comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís certified engineers can help you use SMS 2003 or System Center Configuration Manager economically for automated operating system and application installation, security patch control, application tracking, and software license reconciliation. Progent's engineers can also help you to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.
Expert Microsoft Certified Great Plains Network Consultant
Key characteristics of Dynamics GP/Great Plains software include a modular structure that lets you license just the functionality you require, a standardized architecture based on Microsoft technologies to protect your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to track all operations, revenues and expenses and sales trends, integration with Microsoft Office to speed access to corporate information, the capability to process data from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open design that makes it possible to create specialized programs. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Solaris Remote Consultant
Progent provides nationwide online help and consulting services for businesses that run UNIX, Linux, or Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft products. Remote IT help provides maximum return for your IT dollar by preserving client efficiency and shortening the time charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to handle most network issues without squandering time and money by traveling to your site. In most of cases your network issues can be remediated over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to assist with the most challenging system issues.
Engineers for Windows Server 2008
Microsoft Windows Server 2008 is an important step forward in making IT networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved platform for web hosting and development. Progent can help your company get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security services.