Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network adapted to your environment, providing your business a wireless solution that has the coverage, speed, capacity, QoS, data protection, and hand-off capability your business requires. Wireless survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.
Progent's certified professionals offer technical support and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include planning, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and comprehensive IT outsourcing.
Progent's Citrix-accredited engineers can assist your company to understand the business benefits of XenServer and additional Citrix products, and can assist your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing Citrix technology deployment and show you how to optimize consolidation, performance, security and compliance, uptime, and recoverability.
Progent offers fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your environment via powerful remote support utilities to provide fast and affordable analysis and remediation of critical network issues.
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to design a disaster recovery solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent's SonicWall firewall experts can help you configure, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall firewalls into a complete security solution and build security into your corporate practices.
Progent can assist you to design a migration to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or on-premises configuration and debugging services to assist your organization to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique workplace design, building structure, and anticipated network traffic.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
For large businesses, Progent can supplement internal network support staffs by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a transparent local extension of enterprise network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and technicians to help with a site relocation or branch move, or a network architect to assist with building or using an Internet Data Center or Hosting Facility.
Progent offers the expertise of Microsoft-certified consultants and experienced database application developers, database administrators, project management experts, network infrastructure engineers, business continuity specialists, and data security consultants to assist you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Cisco's {Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting cyber threats and filtering network traffic based on user class and locale. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Cisco's network security and offsite access products for small organizations provide a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your business goals.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent's Technical Response Center (TRC) provides affordable national extended hours online support for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 phone help and online direct network access to troubleshoot and repair network problems rapidly and affordably.
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, tune, administer and troubleshoot firewall solutions based on Cisco ASA firewalls with Firepower Services.
Progent can assist companies of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's Cisco CCIE network consultants can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, automate IT administration, help with application development, and build and validate a DR/BC plan.
Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants offer remote and on-premises support to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces important new features as well as a revamped architecture. These enhancements favorably impact vital IT areas like ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management services for Exchange Server 2013.
Progent can assist your business to understand the many subscription plans offered with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently combine local and cloud-based resources.
Progent's IT outsourcing services provide affordable computer consulting for small businesses. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT support budgets to grow in a more linear and manageable fashion than is feasible by building up a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and highly available system architecture for your vital applications powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, operates as the center of Cisco's communications and collaboration solution. CUCM and Cisco Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with unified messaging apps like Unified CM IM and Presence Service, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite support to assist businesses of any size to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
For medium-size companies looking for IT support, Progent can deliver a variety of alternatives including on-site help, remote assistance, off-site Help Desk, round-the-clock support with remote network monitoring, temporary staff augmentation, business relocation services, application programming, and professional consulting. For midsize businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional in-person help for fixing network issues rapidly and affordably.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, automate network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, safe, fast and aligned with your company's business goals.
Stealth intrusion testing is an important component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection alerts and event history analysis are correctly set up and consistently monitored.
Progent's Mac networking engineers can assist you with a broad array of network foundation areas including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and fast wireless connectivity. For business networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to deal with the complexity of designing, integrating, and supporting a system architecture that is reliable, safe, efficient and aligned with your business goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to certified experts to support Cisco routers and switches.
Progent's Cisco-certified CCIE network consultants can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security designs for information systems with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information.
If you are producing Linux-based software in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the continual hassle of maintaining your company information system. By using smart server monitoring and by delivering remote and on-site support when your business needs it, Progent offers an affordable solution for maintaining an IT system that provides excellent dependability, security, and efficiency. Progent's UNIX/Linux developer support offerings include full-service network support outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, proactive network monitoring, and Helpdesk outsourcing.
Support SQL Server 2019 Always On Availability Groups
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you assess if you should adopt the latest firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls following industry best practices.