Office 365 is Microsoft's growing suite of productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are available in a variety of subscription plans targeted at customers from individuals and home offices to global enterprises. Progent offers quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android platforms. Progent can assist your business to evaluate the wealth of subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid solutions that transparently combine local and cloud-based resources.
Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include system planning, deployment, project management, local and remote support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network for local, multi-location, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, automate network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent's team of veteran network consultants can assist you to design, configure, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.
Progent's Check Point experts can help you select and configure Check Point Firewall and VPN software and hardware powered by Check Point's technology to offer an affordable and efficient security solution for your information network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a single source for on-going network support, administration, education, and consulting expertise.
Progent’s data center IT services are designed for businesses with hardware located at Internet Data Centers or data center collocation hosting facilities and requiring timely on-site help at the co-location facility as well as remote help from Microsoft and Cisco Premier Certified experts. Progent offers a complete range of data center and IDC and colocation consulting services including network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, development and deployment of fault tolerant configurations, architecting and deploying layered security defenses, firewall integration and support, designing load balancing solutions, and creating high-availability server clustering configurations.
Cisco offers a full array of routers that includes appliances built to deliver the protection, bandwidth, and reliability required by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your organization is too small to qualify for a regular Postini license, you can still have the use of Postini’s Perimeter Management services through Progent’s E-Mail Guard spam filtering and virus defense aggregation program. Progent’s expert email protection professionals can help you develop an email security strategy that features spam filtering and virus defense services and policies.
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Before Progent’s MOM-based solution, system issues were handled reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now fix server problems before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class reliability, security and performance.
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent can provide the support of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.
By using virtual servers, companies are able to operate many virtual servers on one physical server. Virtualization technology enables companies to gain all the benefits of server isolation, but without the expense that goes with purchasing additional server hardware. Virtual servers are the enabling technology for private clouds, which offer important benefits such as lowering the costs of hardware, facilities, and management while improving information protection, network availability, and recoverability. Other useful server management technologies include network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management consultants can assist you with all aspects of server consolidation and management to enable your company to contain costs and save time.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable and more secure Active Directory environment. Both versions also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with information security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Progent's Cisco CCIE network experts can assist your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software expertise.
When performing IT projects for enterprise customers, Progent uses a structured methodology based on defined milestones in order to achieve budgetary, timing and technical targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to provide a detailed description of IT services performed and to assist in ongoing network maintenance.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management tools and is designed to offer a centralized mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from older releases of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.
Progent is among the most expert information technology consulting firms for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Windows 8.1 is designed to power devices from smartphones and slates to engineering workstations. An abundance of innovative features, including its touchscreen support and iconic tile user interface, offer a broad range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can help bring your organization up the learning curve with Microsoft Windows 8.1 and show you how to derive significant competitive advantage from the operating system's various technical enhancements.
Progent’s data center IT services are intended for businesses with equipment housed at IDCs or data center collocation hosting facilities and requiring on-demand on-site service at the collocation facility as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of data center and data center and colo support services such as network architecture evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, development and deployment of non-stop systems, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage cluster configurations.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to make the move from the traditional stand-alone in-house datacenter to the contemporary hybrid networking model that combines on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to assess the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers full-service project management support to help you plan and execute an efficient move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.
In conducting IT projects for enterprise clients, Progent follows a phased methodology based on defined milestones so as to meet budgetary, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design adjustments, and expert deployment. All phases are recorded to make available a detailed summary of technical services performed and to help in ongoing network maintenance.
Progent offers enterprise clients the help of a NetApp-certified consultant for remote or onsite support for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage deployments efficiently based on best practices.
Global Information Assurance Certification was established in 1999 to certify the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer help with any of the network security disciplines addressed under GIAC accreditation such as auditing infrastructure security mechanisms, incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent can provide expert remote support services to help organizations integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that combine physical resources as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, enables safe end-user self service, and offers a common control mechanism for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud specialists can assist businesses of any size with any aspect of planning, implementing, operating and repairing a SCCM solution for local, cloud, or hybrid environments.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve selling success and offer consistent, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Certified network support professionals. With Progent's affordably priced IT service programs, small businesses can choose a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and productivity.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are based on mature virtualization platforms that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the business impact of your information network; configure XenDesktop software with your servers, end-user devices, and peripherals; migrate your existing virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.
Progent offers a selection of IT service packages for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management software platform that tracks the availability, throughput, and safety of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced IT support programs, small businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting services are based on mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to design, deploy, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.