important characteristics of Dynamics GP software include a modular design that lets you license just the components you need, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that allow you to track all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to integrate information from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a productive business management solution.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase worker output by ensuring that operating systems and applications are always current, managing product licenses, and reporting resource usage patterns to help you make informed purchasing choices. When you are set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement an efficient migration to SCCM 2012.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional PSTN voice communication. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support to assist you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Besides offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to meet your particular needs. Progent's consultants also can show you how to build and support a secure, robust network foundation to run your ERP, MRP and accounting solutions.
Progent can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for key applications by offering unified, mixed-platform tracking of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite support to help organizations of any size to plan, implement, optimize, update and repair Operations Manager 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier releases or from other monitoring platforms, or combine a variety of monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your organization's internal IT staff. Stealth penetration testing shows whether existing security defense tools such as intrusion incident warnings and event log analysis are correctly configured and consistently observed. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of the latest versions of ransomware.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless uptime with fast failover, and hardening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Les Kent has a 35-year track record of effective network integration, business administration, sales, and operations. He has shown a talent for developing sophisticated IT solutions in his roles as as a network architect, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major corporations.
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings management, inventories network resources, protects against corporate data leakage, performs network health reporting, allows safe self service, and delivers a single control mechanism for managing multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
The current ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Wi-Fi site survey services help you to design, deploy and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that delivers the reception, performance, capacity, data protection, and hand-off capability your business requires.
Stealth penetration testing is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion tests without the knowledge of your company's internal network support staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion detection alerts and event log monitoring are properly set up and consistently observed. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks typical of modern versions of ransomware.
Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.
Progent offers expert help for each step of your Microsoft Exchange Server 2010 upgrade including outsourced or co-sourced project management, site readiness preparation, project design and documentation, specification of all new software and equipment required, suggested sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for client's IT group and users.
Progent's Microsoft-certified engineers offer advanced support in implementing, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services based on proven best practices to help organizations of any size to get all the advantages of this powerful platform. Consulting support available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training classes.
Progent's Microsoft-certified Intune consultants can assist your company to assess the business value of adopting Intune for administering your portable devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to configure security policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your network, install Intune across your enterprise, combine Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent's Cisco-authorized network engineers can help you design an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad range of high availability Internet network products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the most current techniques for 24x7 Internet connectivity to build an economical, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.
Progent's Microsoft-certified database application developers offer businesses of any size online support for leading database platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include software installation and integration, application architecture and coding, administration support, replication solutions, capacity planning, performance optimization, data migration, information security, backup and recovery options, troubleshooting, and webinar training.
Hyper-V 2016 incorporates core features initially developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your business, set up test environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth upgrade strategy, train your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
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Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Wireless Access Point experts offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Progent's proven ransomware recovery consultants can help your business to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
For advanced project management assistance, Progent can provide the services of senior information technology experts with years of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise clients follow leading practices to ensure that major projects are successfully completed on time and within budget.
Progent's Cisco Meraki wireless access point experts provide remote and onsite support to help businesses of all sizes to design, deploy, maintain, expand or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to create a seamless ecosystem that delivers the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or device.
Progent offers special security packages intended to provide larger corporations an objective and thorough security assessment from a team of premier security engineers. All Progent's security evaluation packages feature a collection of procedures including network scans from within and from outside the company firewall, expert interpretation of scan results by certified security engineers, creation of a paper documenting the findings, plus a live concise executive outbrief and a detailed interactive outbrief for in-house IT managers.
Progent's Technical Response Center (TRC) offers low-cost national after-hours online support for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide 24x7 phone help and online direct network connection to isolate and repair network problems rapidly and economically.
Progent's certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to experts in system planning and deployment, application development, SQL Server management, and network security.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, installing, managing and supporting powerful IT applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Microsoft Windows NT.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server 2006 and offers a easily administered Internet gateway that delivers a one-server platform for an array of security features such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to design and execute test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
System Center Configuration Manager 2016 automates application and device provisioning and updating, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a single point of control for managing multi-OS networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud specialists can assist your organization with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent's Co-managed Call Center service allows your business to split the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to assess the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and show you how to streamline the administration of clustered servers.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that include branch offices, data centers, and cloud resources.
With virtual servers, businesses are able to operate many virtual servers on one actual server. Virtualization technology allows companies to gain all the advantages of server segmentation, while avoiding the expense associated with buying additional server equipment. Virtual servers are also the critical technology for building private clouds, which provide important benefits such as reducing the costs of hardware, datacenter facilities, and management while improving data security, system reliability, and recoverability. Other important server management options include network monitoring software, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and management to enable your company to cut costs and save time.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt more current firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.
This page includes the latest information on cybersecurity threats, patches, and leading practices. Contact Progent if your organization needs help protecting your system against the latest cybersecurity threats.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network for local, multi-location, cloud-based, and hybrid datacenters, educate your IT support staff, create a corporate-wide security plan, streamline IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's Cisco-certified CCIE consultants can help your business to configure, manage, upgrade, tune and debug Cisco Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and move smoothly from outdated appliances to modern models.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Shared Call Center service allows your business to split the load for Help Desk support seamlessly between your IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises services to assist you to design, install, manage and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX 500 or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
For custom application development, Progent can supply programming experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Progent's IT outsourcing packages provide economical computer support for mid-size organizations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can reduce expenses and eliminate risks, allowing IT support budgets to grow in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network architecture for your critical Windows-powered applications such as Windows 2008, Microsoft Exchange Server, and SQL Server.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business impact of your IT system; configure XenDesktop software with your physical and virtual servers, end-user computers, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop efficiently.
Progent's Jabber consultants offer online or on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced support for all the products, technologies and services that make up building an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
SQL Server 2016 introduces major improvements in speed, scale, data security, high-availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist organizations of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
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