Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while supporting increased productivity by making these applications available to authorized remote users. ISA Server can guard corporate applications, services, and data throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to design, install, set up, and maintain ISA Server 2006 on your network so that your business achieves a smart and affordable balance of security, productivity, and performance.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their networking hardware such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, finding devices that need critical software patches, or isolating performance issues.
Microsoft ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, and web caching platform for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server 2006 experts can help you plan, rationalize, test, install, configure and support the any version of ISA Server 2006 on your information system.
The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth knowledge in planning and building cohesive, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's IT services can help you with designing, deploying, administering, and supporting Windows Server solutions that maximize the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Microsoft Dynamics Customer Relationship Management helps small businesses build positive client interactions. Built-in Sales and Customer Service components allow employees to share data to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.
Progent's Microsoft-Certified SQL Server engineers can provide a range of support services to help small and midsize businesses to plan, configure, administer, and repair SQL Server 2008 systems in order to get the optimum strategic advantage from this advanced relational database platform. In addition, Progent can provide help with system infrastructure, company-wide security, and application programming to optimize the strategic advantage of your SQL Server investment.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent offers clients the services of engineers who have earned some of the IT industry's most prized certifications. Progent thinks that customers deserve to know that their IT service consultants have accredited testing plus broad practical backgrounds so that Progent's clients can engage Progent's service with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts confers priority for significantly better vendor support than is offered to non-certified service providers, enabling Progent to offer customers a higher level of IT service. In other cases, major certifications such as CISM or CISSP for IT security can help enterprise customers to show compliance with regulatory demands by using the services of accredited industry experts.
Progent offers small and mid-size companies professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and choose appropriate products from a variety of suppliers to achieve your security objectives while sticking within your budget limits.
Progent's Microsoft-certified professionals average more than 10 years of background delivering messaging solutions for companies ranging from small offices to global corporations. Progent offers economical support for all editions of Microsoft Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement off-site and wireless email connectivity. Progent's Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. Progent provides integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Progent can help you to plan and implement an efficient migration from a UNIX-based IT environment to a network powered by Microsoft Windows and suited for running Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you preserve your information and minimize productivity discontinuity by developing an efficient transition strategy that protects your current assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include analysis of current environment, migration planning and testing, Microsoft Exchange migration expertise, information and application porting, and processor and mass storage migration and economization.
Progent's certified SQL Server programmers and database administrators can provide remote expertise to assist organizations of any size to build, administer, and maintain applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server consultants can provide help with any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
If your business computer system combines Solaris platforms with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's Sun Solaris and Microsoft Windows integration assistance offerings feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, on-site technical support, and Helpdesk services.
Progent offers cost-effective remote support to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and Apple iPad management, or moving to iCloud. For business environments built solely on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network environment that is available, secure, fast and able to achieve your organization's objectives.
Progent provides customized online training for a range of client apps and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the benefits of traditional in-person seminars, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the availability of multiple workers. Offered to single students or groups of any size, Progent's live online instruction allows the teacher to run the seminar from a remote facility while the students can be spread throughout a campus or all over the the U.S. Live online instruction supports powerful teaching mechanisms like broadcast white boards, electronic hand-raising, and collaborative applications. Sessions can be brief and targeted to specialized subjects or longer in time and wider in coverage.
Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a single soultions for financials, inventory control, operations control, project management, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can assist you to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Progent's Microsoft Certified professionals offer world-class support for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange Server 2007 installations or updates and can supply onsite technicians to help enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.
E-Mail Guard by Postini provides constantly upgraded spam and virus filtering, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Management services via Progent's E-Mail Guard antispam and antivirus aggregation program. Progent's certified e-mail security professionals can help you create an email security plan that includes antispam and virus protection services and policies.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Progent's ProSight family of managed services are designed to offer businesses who have minimal in-house IT support teams with low-cost access to world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of routine management tasks, ongoing absorption of the latest information technology, graceful transition from older technology to up-to-date solutions, improved fit between information technology with strategic objectives, access to veteran network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.
Progent offers national remote help and troubleshooting services for companies who run UNIX or Linux environments or whose IT systems feature a mix of UNIX and Microsoft products. Online IT help offers optimum return for your information technology budget by extending client efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your location. In most of cases your IT issues can be dealt with over the phone or via a mix of phone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist with the toughest network issues.
Microsoft 365, previously branded Office 365, is Microsoft's expanding suite of productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of product bundles intended for markets from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that seamlessly combine local and cloud products and services.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite consulting that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.
Progent's Linux consulting experts offer small businesses and developers support for administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you an easy single consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a group of network consultants located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness experts. Progent can also assist you to plan and carry out a move to the Flexential facility with services like designing solution architecture, recommending hardware components, system configuration and testing, troubleshooting, setting up online network management, and training your network support team.
Progent can assist your company to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss caused by user mistakes, computer glitches, ill-intentioned users, and external attacks such as ransomware. To read more, see ProSight Data Protection Services 360 Backup solutions.
Progent's ProSight portfolio of managed IT services are designed to provide businesses who maintain minimal internal IT administration and support staffs with affordable help from world-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed IT services include predictable network maintenance expenses, smart automation of common administrative tasks, ongoing absorption of the latest technology, smooth transition from older technology to current solutions, improved fit between information technology with business goals, guidance from seasoned network experts, and freeing up management to focus on business issues instead of fast-evolving information technology.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).
Progent provides support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Progent provides customers access to engineers who have earned some of the computer industry's most prized credentials. Progent thinks that customers deserve to be sure that their IT service providers have accredited training as well as broad real-world field experience so that Progent's customers can engage Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts confers privileges for substantially superior vendor support than is available to non-certified consultants, enabling Progent to deliver customers a better class of IT service. In addition, recognized credentials such as CISSP or ISSEP for network security can aid enterprise customers to show compliance with regulatory requirements by engaging the assistance of recognized industry professionals.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally administered web gateway that acts as a single-server platform for a variety of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can assist your company to design and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that enhances cloud integration, supports the most popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and experience to address the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform a smooth migration that will optimize the business value of your investment in this powerful platform.
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Microsoft ISA Server 2006 and offers a easily managed web gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist you to plan and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
GIAC was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer expertise with all of the network security disciplines covered under GIAC certification including auditing infrastructure vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Even if your company has a minimal network support group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier network professionals, the latest system management software for proactive monitoring and alerts, and economical service programs such as a help desk service to keep your vital network applications and hardware up and running.
The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Technical Response Center provides nationwide extended hours remote support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide after-hours telephone support and online secure network access to isolate and resolve technical problems rapidly and economically. The scope of IT expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical problems, the Technical Response Center tries to answer your call for service in less than one hour.
Progent can provide cost-effective online support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, managing and troubleshooting all versions of Project Server and can provide a broad range of cost-effective remote support services based on industry best practices to assist businesses of all sizes to receive all the benefits of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and customized online training classes.
Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft Dynamics GP that address the special requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide help with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring applications and services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and manage a DR solution powered by VMware SRM.
Progent's Microsoft-certified consultants can assist you to evaluate the value of Lync Server for your environment and can assist you to design and carry out a rollout of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent can in addition help your company to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office applications, and offer training and ongoing support for Lync Server 2010 and other Microsoft platforms.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's ProSight Virtual Hosting offers advanced virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing alternative that improves network dependability and security, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine set up and supported by Progent's network service professionals.
Progent's ProSight portfolio of managed services are designed to provide organizations who have small internal IT administration and support teams with low-cost help from world-class management platforms and technical experts. Advantages of the ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of routine administrative tasks, continual absorption of the latest information technology, smooth transition from older technology to modern solutions, close alignment of information technology with business objectives, access to seasoned IT experts, and freeing up management to focus on business instead of fast-evolving information technology.
Progent offers the support of an accredited consultant with expertise deploying products from the leading telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, expand, or maintain a video conferencing environment that preserves your current investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure consultants who can help companies of any size to build and maintain a communications network that delivers the performance, reliability, protection, and scalability required to accommodate your telepresence solution.
Progent's professionals provide expertise in multiple technologies related to mobile connectivity such as network topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified professionals can save your organization time and expense by using their wireless expertise to show you how to select and configure wireless networking solutions that fit the needs of your business. Progent can also tune your network architecture so that mobile data devices perform better.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing alternative that enhances network availability and protection, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual server configured and supported by Progent's computer service experts.
Progent offers affordable online support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified experts can provide a variety of consulting services to help organizations of any size to install, administer, and support environments that include workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project managers can assist to design and configure testing environments to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 deployment projects based on industry best practices.
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support experts provide phone help and online direct computer connection to isolate and resolve network problems quickly and economically. The scope of IT experience represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to qualified specialists as required.
Progent provides live online training for a range of desktop applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the benefits of traditional in-person seminars, including instant communication between clients and trainers, but avoids the expenses of transportation and the challenge of trying to accommodate the availability of many trainees. Available to single students or classes of any size, Progent's virtual instruction permits the trainer to conduct the class from an online office while the clients can be spread throughout an office or across the country. Virtual education utilizes proven learning aids such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specialized subjects or extended in time and wider in coverage.
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your company to move from an earlier version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment so you get the highest possible return on investment.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and disaster recovery.
Progent has been delivering SharePoint support since the initial SharePoint product was published more than 20 years ago, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine whether an on-premises, online or hybrid configuration is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 deployment.
Progent is structured to deliver in-depth online support for all technologies common to small business IT systems and allows you to outsource an array of strategic, as-needed services including a temporary Chief Information Officer to provide senior-level planning and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management help for critical initiatives such as site relocations orOS upgrades, Cisco-certified experts for building and maintaining fast and reliable infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or repair business applications.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Microsoft Exchange 2010 for your company and can help you to plan and implement an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will offer fast ROI by increasing your productivity, cutting the cost of hardware and support, streamlining management, and integrating your vital communications technologies.
Progent's Cisco-certified CCIE consultants can assist organization to set up, manage, upgrade, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move smoothly from outdated appliances to modern devices.
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent provides national remote technical support and troubleshooting services for companies that operate Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft products. Online technical support offers optimum leverage for your information technology dollar by preserving client productivity and shortening the time charged for network analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to handle most IT issues without squandering time and money by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security professionals to assist you with the most difficult network issues.
Progent's Cisco CCIE wireless network experts offer online or onsite configuration and debugging support to assist your organization to plan, configure, update, tune, manage and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and expected network traffic.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to plan, integrate, operate and repair a BDR solution built on Barracuda Backup.
Progent's Microsoft and Cisco certified Consultants offer several ways to help mid-size and large companies create an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous top level Help Desk software packages on the market and decide which products might be excessively expensive, miss key functions, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed workers.
Progent's Microsoft-expert consultants can help you to update your desktops from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit PC desktop processing, design an affordable upgrade strategy that reduces business disruptions, and deliver inexpensive, expert online support to aid your company to install 64-bit desktop operating systems and application programs on your current computers.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they have a chance to disrupt your business.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks.