Altaro VM Backup software provides small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and VMware vCenter for managing larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Progent’s IT outsourcing packages offer affordable computer support for mid-size companies. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can reduce costs and eliminate uncertainties, allowing network service expenses to grow in a more moderate and manageable fashion than is feasible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system architecture for your critical Windows-based business software such as Windows Server 2008, Exchange Server, and SQL Server.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Progent provides several basic kinds of Helpdesk support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your clients instant access to a dependable support resource with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business productivity. Progent's goal is to fix rather than simply record problems.
Progent's certified Windows 2000 Server consultants can provide computer help and information technology consulting services for the complete family of .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 integration, optimization, and troubleshooting services include system planning, installation, documentation, on-site and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server 2006 and offers a easily managed web gateway that acts as a one-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, allows custom reports powered by SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can help your company to design and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and configuring software products by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about techniques to cut management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can help you develop efficient processes and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security plan that incorporates standards, procedures and IT products to keep your IT computer system safe.
Progent can provide rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network via advanced remote diagnostic tools to deliver quick and economical troubleshooting and repair of critical network infrastructure problems.
Progent provides small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and choose appropriate products from a variety of suppliers to support your security objectives while sticking within your spending limits.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw information into useful insights into your company and customers.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 offered by Progent include ROI analysis, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and ongoing Call Center support services.
Nexus series switches are designed to deliver the performance, scale, resilience, virtualization support, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support services to help your business to design an efficient network topology, build pilot systems to confirm your network design, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent can also help you to migrate efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent's certified security staff can show you how to safeguard your Apple Mac environment through expert services including running security tests, clean up after virus and worm penetrations, configuring firewalls, implementing secure remote and mobile access, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the particular goals of your corporate information system.
Progent offers nationwide online help and consulting services for companies who operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft technology. Progent's engineers offer macOS and OS X users a range of IT services including desktop assistance, upgrading to the latest edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting offers optimum leverage for your IT dollar by protecting user productivity and shortening the hours billed for network analysis and repair. Sophisticated online access utilities and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM premier security specialists to help with the most challenging network issues.
Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you intend to keep as well as the latest 64-bit editions of software you wish to run.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent’s IT outsourcing packages offer budget-friendly network consulting for small businesses. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can contain costs and minimize risks, allowing IT service budgets to grow in a more linear and controlled fashion than is feasible by building up a bulky, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a protected and robust network architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
Besides offering access to Microsoft Dynamics GP consultants, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and one-on-one or group webinar training customized to address your specific needs. Progent's experts also can help you integrate and support a protected, robust network infrastructure to run your ERP, MRP and accounting applications.
Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a one-server solution for an array of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help you to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Network Help Desk Outsourcing Support Services for PC desktop support are intended specifically for small businesses who need immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who have to operate within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and troubleshoot a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to retain as well as the latest 64-bit versions of applications you plan to run.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast creation of a new generation of high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
Progent is among the most qualified network support companies for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 for common situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Progent's Microsoft and Cisco premier network engineers offer advanced help with a broad range of products and technologies and can provide that assistance online anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity problems, as well as the the support of CISA-accredited security consultants to handle complex security planning and troubleshooting. Progent has delivered remote troubleshooting to companies in every state in the United States.
Progent's Microsoft-certified consultants offer in-depth support in implementing, managing and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective remote support services following industry best practices to help organizations of all sizes to get all the benefits of this powerful platform. Support services offered by Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and remote or mobile users, network optimization, and customized online training classes.
Progent’s IT outsourcing services offer budget-friendly computer support for small organizations. Whether it includes planning network infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network technical services can reduce costs and minimize risks, permitting network support expenses to grow in a more linear and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a secure and robust network foundation for your vital business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management team, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent's Solaris platform support services offer small and mid-size companies and developers assistance with managing and maintaining Sun Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you an easy single consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
For enterprise project management assistance, Progent can provide the services of senior IT professionals with decades of experience in technology management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise clients adhere to leading practices to ensure that major projects are successfully completed on time and within budget.
Progent's Cisco-premier CCIE network engineers can assist you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Cisco's Meraki line of access and distribution switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable online expertise to help you to plan and deploy a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking infrastructure.
SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of creating, deploying, administering, and using enterprise data and analytical programs on platforms ranging from mobile devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft and Cisco certified experts offer several ways to help medium-size and large businesses develop a cost-effective and successful in-house Computer Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the numerous top level Help Desk application programs on the market and decide which products might be excessively costly, lack critical capabilities, or align badly with your company's business goals. Progent also offers temporary staffing for businesses who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed personnel.
Colocation data centers allow businesses to share world-class facilities for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your company with all aspects of your colocation program such as choosing and moving to a colo facility, creating network topology, defining required equipment, on-site and on-line troubleshooting, establishing remote system administration, and training your IT staff.
Progent's Citrix-authorized consultants can help your company to understand the business benefits of XenServer and other Citrix products, and can help you to design, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current Citrix technology environment and help you to enhance resource utilization, performance, protection, availability, and recoverability.
Progent's Microsoft Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and promotes better business outcomes. Progent can help you to interface Office or Office 365 applications with each other and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with various releases of Office desktop and offers live online training to individuals and groups.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals and network users, reducing the complexity of designing, deploying, managing, and accessing enterprise information and database applications in environments ranging from mobile devices to corporate information networks. The sophistication and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Progent can help small and mid-size organizations to set up collaboration applications to enable their at-home workforce to benefit from productive teamwork with fellow workers and other stakeholders.
System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, allows safe self service, and offers a common control mechanism for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
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If you want to update your corporate web site, create internal websites for purposes such as human resources or employee training, establish a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also help you design and maintain a secure, robust server and communications network, including off-site and wireless access, to support your web solutions.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent’s Technical Response Center (TRC) provides low-cost nationwide after-hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer 24x7 telephone support and online secure network access to isolate and repair network problems quickly and economically.
Cisco's network security and offsite access products for small organizations represent a comprehensive line of easy-to-administer security products to help safeguard your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your business goals.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and offer the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network experts support Cisco’s complete line of hardware and software aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control framework for user certification, authorization, and tracking from a graphical Web interface.
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Progent’s Technical Response Center (TRC) offers affordable national after-hours remote troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer extended hours telephone help and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably.
Microsoft CRM helps mid-market businesses nurture positive client interactions. Built-in Sales and Customer Service modules allow employees to share data to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support data.
Nagios and MRTG are powerful, license-free monitoring tools that run under Linux and can be deployed to monitor UNIX networks, MS Windows networks, or multi-OS networks where Linux and Windows coexist. The Nagios monitor lets system managers to track network services including SMTP, HTTP, FTP, and NNTP. MRTG lets you track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration experts can show you how to use both these tools to streamline and repair your network.
Cisco's Meraki MS family of switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote expertise to help your company to design and implement a productive network solution based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain security, create and test a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.
Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for Mac application software.
Progent believes that a carefully architected and executed network can be a pivotal factor for enabling any firm's growth, and Progent applies this belief in our own network environment. Progent has created a non-stop virtual office network that allows our in-house engineers and authorized contractors to deliver fast and effective service, cooperate closely on complex jobs, and gain from professional and personal maturity from acting as a member of an exciting company ethos of personal drive and freedom.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor family or help you migrate to current firewall technology. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN appliances and utilities, managed security and network defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop resource for continuing network help, administration, training, and security expertise.
Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid solutions that seamlessly combine on-premises and cloud products and services.
Progent's Cisco CCIE-certified SIP integration consultants can help organizations of any size to plan, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or on-premises support to assist businesses to migrate efficiently to an advanced communications network that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent’s certified experts offer small and medium size businesses enterprise-grade consulting services for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is the new title for the change management solution formerly called SMS Server. Configuration Manager offers a variety of new features to SMS Server such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined OS and application deployment, security patch control, application tracking, and licensing compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server to System Center Configuration Manager 2007.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also assist you to design and carry out a smooth Skype for Business migration.
Progent's engineers can deliver a range of network consulting services to assist organizations of any size to deploy, administer, and support environments that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help create testing environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans following industry best practices.
Progent’s Technical Response Center provides national extended hours remote assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of technical expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to competent experts as required. For critical issues, the Technical Response Center endeavors to answer your call for service in less than one hour.
Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, enables safe self service, and delivers a common point of control for administering multi-OS networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist you with any aspect of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent’s IT outsourcing services provide affordable network support for mid-size corporations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting IT service budgets to grow in a more linear and manageable manner than is feasible by assembling a large, all-purpose internal IT staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you create a protected and highly available network foundation for your vital Windows-powered business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of System Center 2016, expand or tune your current one, migrate efficiently from a prior release of System Center, or debug your System Center environment.