Exchange 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of upgrading to Exchange 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing remote support and management services for Exchange Server 2013.
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory control, operations control, capacity planning, procurement, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central consultants can assist company to manage your older Dynamics NAV environment or upgrade smoothly to a cloud-based, onsite, or hybrid deployment model.
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that allow you to track your business more effectively, turning uncooked information into valuable understanding of your company and customers.
Progent is among the most experienced IT consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses receive the full advantages of Exchange 2000 under typical scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
Progent offers support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent's IT outsourcing services provide economical computer consulting for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can contain expenses and eliminate risks, permitting network support expenses to grow in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network architecture for your vital business software powered by Windows including Office XP, Microsoft Office 2003, and Office 2000.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and safer AD implementation. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with government and industry security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Progent's Wi-Fi site survey services assist you to design, implement and troubleshoot a Wi-Fi network optimized for your facilities, offering you a WLAN that has the coverage, speed, density, data protection, and hand-off ability your company requires.
E-Mail Guard is Progent's economical antispam and virus protection solution that offers small businesses enterprise-quality defense against spam, viruses, DHA attacks, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and anti-virus services that stop email attacks before they can breech the company firewall. Perimeter Manager also allows administrators track and manage their e-mail application, regardless of server platform, hardware technology, or geographic location.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and provide the flexibility to evolve with your changing business requirements. Progent's Cisco-Certified network experts support Cisco's comprehensive family of products aimed at preventing data theft, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, authorization, and tracking from a graphical Web interface.
Progent's Microsoft-certified SharePoint consultants offer affordable online and onsite consulting expertise, software development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent has extensive experience delivering a full-spectrum of online IT support and urgent repair services to local governments and schools across the U.S. Progent is one of the industry's pioneers in delivering expert remote network support and has delivered IT support to clients in every state. Online support eliminates travel costs and solves problems more quickly than onsite support.
SQL Server Business Intelligence Remote Support Services
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain small internal IT administration and support staffs with low-cost access to world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include fixed network maintenance expenses, smart automation of common administrative processes, ongoing absorption of new technology, graceful migration from legacy technology to current solutions, close fit between computer technology with business goals, guidance from seasoned network consultants, and allowing management to concentrate on business issues rather than ever-changing information technology.
Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by delivering deep availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP offers major productivity benefits including its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize procedures throughout your company, improve inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and increase cash flow. Progent can help you set up and maintain a robust, safe server and communications foundation to support Great Plains, and can provide expert Dynamics GP support professionals to make sure you derive all the benefits of your Microsoft Dynamics GP business management system.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with hands-on expertise and broad knowledge in planning and building cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, managing, and servicing network environments powered by the SBS suite of servers and applications.
In conducting IT tasks for enterprise customers, Progent follows a phased methodology driven by defined milestones so as to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design adjustments, and professional implementation. All phases are recorded to make available a detailed summary of IT services delivered and to assist in ongoing network support.
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. Smaller organizations can use Progent's private cloud to avoid major capital costs for the acquisition, upkeep, and management of computer hardware and data center facilities while achieving world-class levels of network availability and security.
Progent's Shared Call Center service makes it possible for your business to split the load for Help Desk support transparently between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
For large businesses, Progent can supplement in-house network support groups by offering world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branches, Progent can act as a transparent nearby extension of enterprise network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can offer on-site engineers and technicians to help with a campus relocation or office move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a consistent process for restoring applications and services rapidly after an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also allows transparent testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.
For small and midsize organizations, network security and compliance can be excessively complicated to master but too risky to ignore. The world's largest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's nowhere to run. Progent makes it affordable for smaller companies to carry out vital IT security projects effectively by offering the benefit of billed time to the nearest minute with no minimum charge for remote help. This means you can have the help of a world-class computer consultant to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security strategy.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall and VPN utilities and appliances based on Check Point Software's security platform to provide an economical and efficient security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a single stop for continuing network support, maintenance, education, and consulting services.
Progent offers nationwide online phone support and troubleshooting services for companies that run Apple Mac environments or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's engineers can provide Apple macOS and Mac OS X users a range of IT services such as desktop support, upgrading to the most recent version of Mac OS X from earlier editions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud services. Remote network consulting provides maximum return for your information technology dollar by extending client productivity and limiting the time charged for network analysis and repair. Sophisticated online support technology and skilled service specialists and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the most challenging network problems.
SQL Server Business Intelligence Support and Setup
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco devices for centralized management.
Progent is seeking to find staff-level, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security certification; and high-end system design consultants with experience in mobile access, wireless connectivity, high availability, workplace recovery, information preservation, and server virtualization. Progent also seeks professionals to join our team of desktop support technicians and remote support professionals. Also, Progent is looking for experienced administrators able to perform productively in our high-growth, virtual office environment.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and end users, and post-migration Call Center support services.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can implement cost-effective security solutions that protect a small office from modern threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid networks that support onsite, remote, and mobile clients sharing IT resources distributed over multiple physical datacenters and various clouds.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that improves the strategic impact of your IT system; integrate XenDesktop technology with your servers, user devices, and peripherals; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also train your IT staff to adhere to best practices to manage your XenDesktop solution effectively.
E-Mail Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard anti-spam and virus defense service program. Progent's expert email protection professionals can help you devise an email security strategy that features spam filtering and virus defense services and processes.
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted network model or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and scalability and is also easy to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization platforms that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.
Progent's Microsoft certified experts provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Dynamics GP offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and configure, and with its modular design you can license only the functions you currently need, with the ability to add users and increase functionality when necessary. Progent's Dynamics GP/Great Plains consulting experts can show you how to deploy, customize and administer the latest release of Dynamics GP or migrate efficiently from an earlier edition.
Progent offers a selection of network support packages for small companies. These information technology outsourcing and server monitoring solutions are based on the anticipatory problem handling capabilities of Operations Manager 2007, a next-generation network and system management software platform that monitors the reliability, throughput, and security of your information system and identifies incipient problems before they can bring down your system. With Progent's economically priced network support packages, small businesses can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent's computer outsourcing support offerings for small businesses include planning Server 2003, .NET, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can show you how to enhance network reliability and throughput with non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can help with requirements definition, resource inventory, bill of materials development, vendor qualification, procurement logistics, and complete documentation. Progent's IT outsourcing service also features training for office productivity products such as Microsoft Office.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of IT experts located in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC planning consultants. Progent can also help your business to design and carry out a move to the Flexential facility with services such as planning solution configuration, recommending hardware components, system configuration and testing, debugging, streamling remote management, and training your IT staff.
Progent's Microsoft certified consultants offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install critical applications rapidly and automatically to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows protection by increasing your knowledge of vulnerability and by delivering critical updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully utilizing the management capabilities incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and appliance inventory.
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to design, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Colocation sites make it possible for companies to share world-class facilities for housing network hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy including selecting and migrating to a colo facility, creating network topology, defining required equipment, on-premises and remote troubleshooting, setting up offsite system management, and education your support personnel.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over 25 years of experience assisting manufacturing and service organizations to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.
Microsoft 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email infrastructure to lower hardware costs and management hassle. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your small businesses to evaluate the benefits of Exchange Online, design a network topology that makes sense for your business needs and budget, carry out an efficient move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support programs, small and midsize organizations can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, security, and productivity.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and troubleshooting services to help your organization to design, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki APs. Progent's experts can also assist you to plan and implement hybrid networks that integrate on-premises and cloud-based resources and that provide easy access, advanced security and compliance, unified management, and consistent operation for all your mobile and desktop devices.
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financial management, inventory, operations, capacity planning, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics Business Central/NAV experts can help company to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, onsite, or hybrid deployment model.