Progent's Linux consulting services offer small and mid-size businesses and developers assistance with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to build and manage a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent can provide the cost-effective support of remote Internet connectivity experts to help your company to evaluate or update your Internet services so your Internet access solution matches your business requirements. Support services available from Progent include assessment of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and overseeing a smooth move to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Progent's Help Desk management and co-management service programs enable organizations to save money, improve output, and adjust immediately to fast-changing economic circumstances.
Progent's application experts can provide in-depth support, custom development, integration assistance, and online training for leading applications that address vital areas including ERP, financials, management analytics, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting support online, Progent can assist small businesses anywhere in the United States to save the lost productivity and fees associated with travel and on-site activity without sacrificing the high quality of consulting services.
Progent's high availability interoffice connectivity and fault tolerant system infrastructure professionals can help small organizations create fault tolerant Interoffice connectivity through redundant networks with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.
Progent has two decades of background helping small and medium-size companies to plan, install, optimize, administer, and debug computer networks that incorporate telecommuters.
By using virtual server technology, companies can operate many virtual machines on one physical server. Virtual server technology allows businesses to gain all the benefits of server isolation, but without the costs associated with buying extra server hardware. Virtual servers are the critical technology behind private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and administration while improving data security, system availability, and recoverability. Other useful server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management experts can assist you with all aspects of server consolidation and administration to allow your company to cut costs and save time.
Progent offers economical online support from consultants skilled in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent offers expertise for all major data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help you to install, upgrade, or maintain data backup systems for a variety of topologies including on-premises, remote, cloud, or a mix.
Progent's support services for software/firmware update management provide organizations of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your servers, endpoint devices scanners, network appliances such as switches and wireless access points, and IoT devices like alarms and robotics.
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements affect key facets of IT such as manageability, availability, compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective validation and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote support services to assist you to plan, develop, test, deploy, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to move your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different versions of Excel. Progent offers as-needed help to clients looking for a quick fix to a specific problem related to Office Excel and Progent also offers full project management support for upgrading or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individuals or groups.
If you are a network engineer with system support expertise, joining Progent and working for our customers will enhance your skills through interaction with our team of motivated, world-class consulting experts. Progent's commitment to offering network consulting and computer support to small businesses will give you the opportunity to consult closely with business leaders and add significantly to the growth of dynamic companies. Also, Our virtual office environment offers the most advanced technology for remote service and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical problems.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information.
Progent's virtual classroom webinars provide small businesses the affordability, ease, and flexibility of online seminars plus the proven pedagogic techniques of expert instructors who employ advanced collaboration software to emulate real-time, participatory learning environments. Progent can provide webinar education for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Access, and Outlook: MS Dynamics accounting and reporting solutions such as MS Dynamics GP; as well as other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the entire threat progression including protection, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to protect all your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Progent's Apple Mac networking consultants can assist you with a broad array of system infrastructure areas including network architecture, remote and mobile connectivity, internetwork communication, protection, and emerging technologies including VoIP and fast wireless networking. For business networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to deal with the complexity of planning, integrating, and maintaining a system architecture that is reliable, safe, efficient and aligned with your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's Juniper Networks-authorized NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.
Progent offers affordable online support to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Progent provided a wireless networking environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and reliability than recourse to amplifying the 802.11b wireless network, and because it uses the 5.8Ghz spectrum it provided protection against outside interference.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and on-premises consulting expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management solution.
Progent provides three basic kinds of Call Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients easy access to a dependable support resource with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive image as a solid contributor to company productivity. Progent's target is to fix rather than merely record problems.
Progent can provide economical online support from consultants with expertise in a wide array of products and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent offers consulting support for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot backup/restore solutions for a variety of topologies such as on-premises, edge to datacenter, cloud, or a mix.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security designs for IT networks with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without limiting your productivity.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.
Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a computer consultant with real-world background designing and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background integrating computer systems founded on Microsoft platforms. This expertise assures you success in installing, managing, and maintaining IT environments that include the Microsoft Small Business Server package of servers and applications.
Progent provides network support for mid-size companies with 100 to 250 system clients. The medium size company or work group has traditionally been an overlooked part of the market for IT support expertise. The cost structures and support access practices of large third-party support organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose advanced technology and capability are often comparable to the information systems of much larger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and proactive server monitoring, significantly reduces the IT support costs of an SMB while offering the small organization with enterprise-level service from professional, IT consultants with background in a wide array of small business network solutions. If your mid-sized company or small business is searching for levels of IT support needed by a mid-size office without paying big-company prices, call Progent.
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes network downtime, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.
Progent's Microsoft consultants offer cost-effective remote support and programming services to assist you to design, implement, manage, and maintain SharePoint 2010 installations that can include web sites able to function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop applications like Excel, Word, Outlook, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Progent's Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Microsoft-certified relational database developers offer small and midsize businesses remote DBA and programming services for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include installation and integration, database design and coding, administration services, synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore systems, problem solving, and training.
Progent has 20 years of background assisting small and medium-size organizations to design, install, optimize, administer, and debug IT networks that incorporate teleworkers.
In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group webinar training customized to address your specific requirements. Progent's experts also can help you integrate and support a secure, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service packages, small organizations can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks world-class availability, protection, and performance.
Progent can provide the support of a certified engineer with expertise integrating products from the major telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, install, upgrade, or maintain a video conferencing environment that protects your investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure engineers able to assist businesses of all sizes to build and maintain a network that delivers the performance, reliability, security, and expandability required to support your video conferencing/telepresence environment.
Progent's data protection experts can help you to create, deploy and administer a backup/restore plan built around MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent offers end-to-end monitoring and management to protect against data loss caused by user miscues, system glitches, malicious insiders, and external assaults like ransomware.
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be addressed before they can disrupt your business.
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's ProSight portfolio of managed services are intended to provide businesses who have small in-house network support teams with low-cost help from enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of common administrative processes, ongoing absorption of new technology, smooth migration from legacy systems to current solutions, close fit between information technology with strategic objectives, access to seasoned IT experts, and freeing up management to concentrate on business rather than fast-evolving information technology.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and administer a disaster recovery system based on VMware SRM.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a single point of control for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help businesses of any size with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid environments.
Microsoft Certified IT Consultant System Center 2016 Troubleshooting SCOM 2016 Integration
Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering comprehensive support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.
Progent is structured to provide comprehensive remote support for all technologies common to small business information networks and allows you to outsource an array of vital, on-demand support services such as a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as an outside-the-firewall service, project management help for major initiatives such as office relocations oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or troubleshoot business application programs.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's Power BI experts can assist your business to plan, install, maintain, enhance or debug your Power BI environment. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud, or hybrid environment for Power BI.
Progent's Microsoft-certified consultants can provide in-depth support in implementing, managing and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online consulting services following proven best practices to help organizations of any size to get all the advantages of this leading platform. Support services offered by Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
Progent provides IT support for mid-size companies who have 100 to 250 system users. The mid-size company or work group has typically been an overlooked part of the market for IT consulting expertise. The overhead and service access practices of large outside support firms make them too expensive for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information network whose advanced technology and sophistication are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support expenses of an SMB while offering the small company with big-company service from certified, world-class consultants with background in a wide range of small business technologies. If your mid-sized company or small business is looking for the quality of IT help appropriate for a medium size office without paying big-company costs, you need Progent.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if you are considering migrating your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of cost-effective services including colocation migration, system installation and upgrades, network optimization, comprehensive project management services, virtual server expertise, offsite monitoring, centralized network administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the use of the Progent Test Lab.
Progent's Microsoft-certified consultants provide computer support and network consulting expertise for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, configuration, administration, and troubleshooting services for Microsoft Exchange 2003 Server include planning, deployment, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service network management outsourcing.
Onsite Technical Support Microsoft SQL Server 2008
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and speed up your return on investment.
Microsoft Small Business Server is an affordable suite of essential servers that offers the foundation for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server requires a computer consultant with hands-on background planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server consultants have an average of over a decade of experience supporting business networks based on Microsoft technology. This expertise ensures you success in installing, administering, and repairing network solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Progent has extensive experience providing a broad range of online network support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in providing expert online IT support and has delivered network support to organizations in all 50 states. Online support eliminates travel costs and solves problems faster than onsite service calls.
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity solution that extends across your on-premises and cloud resources and guards all users at any location with any device.
Nexus switches are intended to provide the throughput, scale, resilience, cloud readiness, capacity, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises support expertise to assist your business to plan an efficient switch topology, build test environments to validate your network design, install and configure Nexus switches, create and enforce appropriate policies, perform security vulnerability assessments, set up advanced monitoring and alert systems, consolidate network resources through virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced high-availability (HA) features available for Cisco's Nexus products. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent's certified consultants provide technical help and IT consulting services for Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.
Progent provides live remote training for a range of desktop apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of traditional in-person instruction, including instant communication between students and teachers, but avoids the costs of transportation and the challenge of attempting to synchronize the availability of multiple students. Available to individuals or groups of any size, Progent's virtual training allows the trainer to run the seminar from an online facility and the clients can be dispersed throughout an office or all over the country. Virtual instruction deploys proven teaching mechanisms like virtual white boards, real-time questions, and collaborative applications. Sessions can be short and personalized to specialized topics or extended in time and broader in scope.
System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of System Center 2016, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or debug your System Center solution.
Progent's consultants have supported Dynamics GP and Great Plains software for more than 20 years and Progent has delivered integration, customization, training, and troubleshooting since the product's original release. Progent offers advanced support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and implement a cost-effective upgrade from a a legacy release to the latest version of Microsoft Dynamics GP.
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer remote and on-premises support to help you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Cisco Nexus switches are designed to deliver the speed, expandability, resilience, cloud readiness, density, security and manageability needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and on-premises support expertise to assist your IT staff to plan an optimal switch architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, set up advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and set up the advanced high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also help you to upgrade non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.
Progent offers special network security service bundles designed to deliver larger institutions an objective and thorough network security assessment from a team of premier security consultants. All Progent's network security assessment bundles incorporate a suite of services like automated scans from within and from outside the network security perimeter, professional analysis of results by certified security consultants, creation of a report documenting the results, plus an interactive concise executive outbrief and an in-depth interactive review for in-house IT engineers.
Progent provides the help of Microsoft and Cisco-Premier IT support experts to show customers affordable alternatives to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's network engineers can assist you to improve your network's e-mail architecture, protection, reliability, performance, and system administration.
Progent's Sun Solaris family consulting services offer small businesses and software developers support for managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise offers you an easy single source to show you how to create and maintain a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, provides health reporting, allows secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist your organization with any facet of planning, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.
Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop sensible procedures and standards to manage handheld computers and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that includes policies, procedures and IT products to keep your IT computer system safe.
Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements affect vital IT areas including ease of administration, availability, security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management services for Exchange 2013.
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your business and can assist you to plan and execute a rollout of Microsoft Lync Server that consolidates the management of Instant Messaging and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can in addition assist you to perform a smooth upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to enhance the collaborative functions of MS Office applications, and offer online seminars and ongoing support for Microsoft Lync Server and other Microsoft platforms.
The QTS Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation facility or if you are considering moving your main or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly services such as colocation migration, system installation and upgrades, infrastructure improvements, comprehensive project management, virtualization expertise, offsite network monitoring, centralized system management, software programming, disaster recovery/business continuity planning, data security assessment, and the use of Progent's Test Lab.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants undergo an extensive examination given by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit professional trained to help businesses in the fields of IS audit process, IT administration, network assets and architecture lifecycle, IT service delivery, protection of information assets, and disaster recovery planning.
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, acts as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating closely with apps like Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and affordable online and onsite support to help organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can assist with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
24-Hour SQL Server Reporting Services Online Consulting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who provide minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each consultant to every client. The discipline of documenting and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Apple Mac networking consultants can assist you with a broad range of system foundation issues including system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and size to handle the complexity of designing, integrating, and maintaining a network infrastructure that is robust, secure, productive and aligned with your corporate objectives. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also provide certified professionals to support Cisco routers and switches.