Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for maintaining mobile access to email, scheduling, web applications, and other critical business information. Progent offers Sacramento, California businesses the services of BlackBerry-qualified professionals who can assist organizations to manage existing BlackBerry environments or transition smoothly to a modern smartphone solution.
As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for companies of any size, effective integration and support of BlackBerry technology has grown increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry technology productively into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry devices, providing a single solution for controlling key tasks like device deployment, upgrades, and deactivation and also offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) supports transparent integration between Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry users and allows wireless synchronization.
BlackBerry BES Server offers a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in selecting degrees of security to meet the specific requirements of your mobile network. Progent's BlackBerry certified consultants can help your company to select powerful security features and activate them remotely. Examples of these wirelessly selectable security settings are:
- Disable a device
- Erase information from a missing device
- Disable Bluetooth functionality
- Activate built-in protection against malware
BES Server also provides flexibility in selecting ways to keep mobile users from installing or executing unsafe or unauthorized software. Progent can help you to select protective techniques like:
- Specify precisely which applications are permitted on the device
- Prevent third-party programs from using non-volatile storage on the smartphone
- Select what functions third-party applications can use on the smartphone
- Restrict the types of connections external software running on the smartphone can initialize
- Block all external applications from being loaded or executed on the smartphone
Progent's Online BlackBerry-Certified Support is Quick and Economical
For companies in Sacramento, California who need quick and affordable access to a qualified RIM BlackBerry support professional, Progent offers efficient remote help from a veteran support team who have provided network solutions to companies in every state in the country. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer expert help in areas including fixing synchronization issues, deploying BlackBerry Enterprise Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also help you to resolve a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small office IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses at a minimum and, by dealing with issues promptly, maximizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, implementing wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist you to define and install appropriate security configurations.
Progent's certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to install and remove BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a mobile wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and execution, performance optimization, configuration of a high-availability environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, assist you to decide which administration model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, processors and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
To contact Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.