Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular solutions for maintaining mobile access to messaging, scheduling, web applications, and other vital business information. Progent can provide Sacramento, California companies support from BlackBerry-certified professionals who can assist companies to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small businesses often turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, gives small companies an affordable alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be restored rapidly and safely.

Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of BlackBerry wireless handsets, offering a centralized solution for handling critical tasks such as device deployment, updates, and deactivation while also offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BlackBerry BES Server provides a variety of data protection options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in adjusting levels of protection to match the specific needs of your network. Progent's BlackBerry certified engineers can help your company to select powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Lock down a smartphone
  • Wipe information from a misplaced or stolen BlackBerry device
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in selecting how to prevent mobile users from installing or executing unsecure or unauthorized programs. Progent can help you to choose blocking techniques like:

  • List precisely which programs are allowed on the device
  • Prevent third-party programs from using persistent storage on the BlackBerry device
  • Select which functions external programs can access on the BlackBerry smartphone
  • Limit the types of access third-party software running on the smartphone can establish
  • Prevent all external applications from being loaded or executed on the smartphone

Professional BlackBerry Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver prompt technical help to companies in the Sacramento region or anywhere in the state of California. Progent's seasoned online consulting team has helped businesses resolve computer problems and cut support costs in each state in the country and built a substantial following of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a broad selection of issues related to BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified service professionals can in addition help your company to troubleshoot a wide range of problems associated with synchronization, device detection, messaging consistency, web access, mobile connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online consulting services for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile technical support costs low and, by solving problems quickly, improves the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, system design, roll-out strategy and implementation, performance tuning, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a wireless environment that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software editions, processors and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Consultant
To get in touch with Progent about technical assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.
















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