Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most successful solutions for achieving anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent offers Sacramento, California companies the expertise of BlackBerry-premier professionals who can help organizations to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the standard for businesses of any size, successful integration and support of BlackBerry solutions has grown more challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that make sense for your company, develop custom wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Sacramento 1100 North Market
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
Stockton 1005 East Pescadero Avenue, Suite 16
Tracy, CA 95304
209-677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
RIM's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus, or Groupwise users to send and receive emails that are encrypted during wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide variety of critical administrative tasks that span from smartphone deployment and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-certified engineers can show you how to use BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control user and group settings with BlackBerry's vast library of policies

Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to perform important procedures not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry devices wirelessly
  • Establish custom management roles
  • Automatically track and analyze the overall health of your system

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Sacramento, California who need fast and affordable access to an authorized BlackBerry support expert, Progent offers effective online assistance from a veteran network support team who have delivered IT solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Online consulting services eliminates travel costs and enables specialists to fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned certifications in all BlackBerry solutions and offer expert help in fields including resolving synchronization issues, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system architecture, roll-out strategy and implementation, performance tuning, design of a fault-tolerant environment, data backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software editions, processors and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry expert can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to perform company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Certified Professional
In order to ask Progent about engineering help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



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    Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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    Progent's certified Windows 2003 Server engineers offer computer support and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support services include network design, installation, project management, in-person and remote technical support and troubleshooting, Help Desk services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.

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    Dynamics GP can help you expand and control your company more efficiently by delivering easy access to decision-driving information and a rapid ROI. Dynamics GP/Great Plains offers major business benefits including its ability to extend the presence of your company, manage your financials, computerize financial processes, unify processes across your company, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and maximize cash flow. Progent can help you set up and maintain a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Dynamics GP/Great Plains software.

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    Progent's Microsoft consultants can provide affordable remote support and programming services to help you to design, implement, administer, and maintain Microsoft SharePoint 2010 environments that can feature web pages that can function as portals, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search, workflows, and other utilities to support and improve information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular office productivity programs like Office Excel, Word, Outlook, and Project. Progent can help your business to upgrade from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.

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    Progent can help you to design and execute an efficient migration from a Solaris-based IT system to a network based on Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can assist you to preserve your data and reduce business discontinuity by designing an effective migration strategy that protects your current investments in Sun Solaris software and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of existing environment, transition strategy and validation, MS Exchange migration support, information and application software transition, and processor and mass storage migration and economization.

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    Progentís Microsoft-certified consultants can provide small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to access, organize, share and interact with relevant data, files, and applications and to interact with other people. It allows faster and better decisions, more effective access across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and without an organization. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve created in a way that makes data easy to find, retrieve and apply.

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    Progent is one of the most experienced IT support companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small businesses receive all the advantages of Microsoft Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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    For businesses that have a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for using Microsoft Windows-dependent applications on a Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach a Mac to a networked Windows-based computer to run Microsoft Windows software and access system resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac computer so that you are able to use Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for running Windows programs on your Macs and can in addition help your organization to evaluate and configure other solutions for Windows PC emulation.

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    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a single platform to address the complete malware attack lifecycle including protection, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.

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    Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Exchange 2010 for your business and can help your IT staff to design and carry out a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide fast ROI by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and integrating your vital communications technologies.

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