Consulting and Technical Support for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were once among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Sacramento, California companies the services of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or migrate smoothly to a modern smartphone platform.

As the sophistication of small company networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small organizations often resort to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management utilities to enable you to monitor and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom wireless software, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered quickly and thoroughly.

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software enables Microsoft Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted in transit to ensure optimum security. BlackBerry Enterprise Server also simplifies a broad selection of key administrative jobs ranging from BlackBerry deployment and updates to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Update BlackBerry device firmware remotely
  • Control user settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to implement key tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and support BlackBerry's high-availability architecture using VMware
  • Deploy BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and report on the integrity of your BlackBerry system

Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to provide expert technical help to businesses in the Sacramento region or throughout the state of California. Progent's seasoned online consulting team has helped IT organizations solve computer problems and reduce IT service expenses in each state in the country and built a substantial base of loyal customers. (See Progent's client testimonials.)

Progent can provide online assistance for a broad selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified experts can in addition assist your business to troubleshoot a broad array of issues concerning synchronization, device recognition, messaging consistency, web access, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small office IT networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support expenses low and, by handling problems promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also assist you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.

Contact Progent for Assistance from a BlackBerry-Certified Expert
To ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.