Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Organizations in Sacramento
Progent’s consulting support for IT service organizations in Sacramento California enables your company to offer your customers Progent's consulting and Help Desk Call Center support using your company's brand as a transparent augmentation of your regular IT support group. These services can put you on the fast track to add to your client base, expand your service catalog, create happy clients, and increase your profits.
Progent’s nationwide roster of network infrastructure experts, desktop support specialists, IT administrators, and data security consultants have acted as transparent adjuncts to the IT groups of some of the country's biggest IT support businesses. Progent’s range of technical knowledge allows you to broaden the scope of your IT support practice, and Progent’s close integration with your support team lets you strengthen and protect your branding.
Progent is a network consulting firm with two decades of background providing online consulting services to small and mid-size organizations. Progent is a Microsoft Partner and maintains one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any independent computer support firm in the world. Progent has delivered online IT assistance and consulting to customers in every state in the country. (Check out testimonials from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's consulting program for network service firms offers transparent resale to your customers of world-class services. Progent invoices you exclusively and works under your direction to deliver your clients consulting and support services under your branding. Also, Progent has a low-cost Off-hours Support Program for customers who require 24x7 support.
Help Desk and Ticketing for IT Service Organizations
Ticketing is the enabling technology behind an efficient Help Desk. But full-featured ticketing systems are not just costly to acquire and staff, but a hassle to configure and maintain. Small or niche IT support providers seldom have the required budget or personnel. Progent's Service Desk and ticketing program gives IT service organizations an affordable way to retain their custom branding while delivering their customers world-class desktop support services backed by a best-of-breed ticketing platform and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Firms
Progent's Help Desk and ticketing program for IT service firms takes advantage of Progent's sizable investments in advanced ticketing software, a remote desktop services team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can set up data interchange with your existing ticketing system. The features offered with Progent's Call Center and ticketing program allow you to expand your support workload, the diversity of technologies your business can take on, the locations you can serve, and your hours of availability.
Key features of Progent's Service Desk and ticketing program for IT support firms include:
Progent's Consulting Expertise for IT Service Firms
Progent's consulting for IT service providers allows you to become a sole point of contact for virtually all technical expertise your clients may require. You can build your team and strategic in-house competencies steadily without having to decline new business due to a lack of in-house expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for Network Service Providers include:
Progent's Practice Areas for Sacramento, California Companies
Progent's seasoned roster of certified consultants and technical experts can provide Sacramento, California businesses a broad array of remote technical guidance and debugging expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
Learn More Details About Progent's Reseller Support for Network Service Organizations in Sacramento, California To learn more information about Progent's consulting program for network service firms in Sacramento, California, call 1-800-993-9400 or visit Contact Progent.