Expanding your at-home workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Sacramento organization to pick the right technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for getting you over occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Sacramento, California organizations to with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and recovering critical data in order to prevent data loss and minimize recovery time in the event of storage system failures resulting from equipment breakdowns, programming glitches, operator error, malware, or other causes. Reliable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for remote workers must address multiple kinds of user-owned endpoint devices. Progent can provide fast online help from experts knowledgeable about a wide array of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity specialists can assist you to develop, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Sacramento, California business, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent has been providing SharePoint support since the first product was published more than a decade ago, and Progent has the scope of technical knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific tasks related to your SharePoint 2013 migration.

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    Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.

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    Progent offers cost-effective online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS resources. Progent offers as-needed consulting to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and on budget.

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    If your company computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Sun Solaris and Windows integration assistance offerings feature IT architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.

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    Progentís Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.

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    Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that IT security managers are expected to learn. It gives business management the assurance that consultants who have earned their CISM credential have the experience and capability to provide efficient security administration and consulting services.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it.

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    Network monitoring ordinarily entails observing a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform networks where UNIX and Windows coexist. Progent's system support consultants can help you use both these programs to tune and troubleshoot your network. Progent's UNIX consulting services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris networks that coexist with Microsoft-based technology.

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