Besides offering rapid access to top-tier network consultants and subject matter experts to help Sacramento, California organizations with specific technical problems or strategic initiatives, Progent can provide temporary staffing to deal with more generalized services like PC support, network administration, and Help Desk call center services. Temporary staffing can help businesses to deal with expected or unexpected increases in demand for network personnel, which may be caused by situations like company mergers, site relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover gaps left by the absence of in-house staff members due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services offer businesses the flexibility to respond to increases in requirements for network personnel without being saddled with the costs and hassle associated with identifying and recruiting professional technical personnel and without the burden of increasing your in-house head count.
Important features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast access to reliable IT professionals
- Easy engagement, termination, and resumption of services
- Seamless extension of your in-house network support staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Close relationship with a world-class, full-service resource for IT support
Progent's co-managed Help Desk Call Center program is a specialized on-going staff augmentation option that allows IT groups to divide the work of Help Desk support transparently between their internal IT personnel and Progent's extensive team of IT support experts. Working as a seamless supplement of your full-time Call Center, Progent's shared Help Desk service is a collaborative service alternative powered by the leading shared PSA platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and onsite network services for organizations of all sizes throughout the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Sacramento, California Businesses
Progent's veteran team of certified consultants can deliver Sacramento, California businesses a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Sacramento, California Organizations
To find out more details about Progent's temporary supplemental staffing services for Sacramento, California organizations, call 800-993-9400 or visit Contact Progent.