Immediate Remote Support for Sacramento California Information Networks
Urgent Phone Consulting for Sacramento SystemsFor businesses located in Sacramento California, Progent offers remote technical support for information systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE network specialists to handle challenging infrastructure problems, plus the assistance of CISSP-certified cybersecurity consultants to handle high-level security design and diagnostic jobs.

Progent's remote technical support engineers offer exceptional value because they have the real-world experience and have access to the sophisticated technology required to resolve most network issues rapidly. Efficient support reduces direct expenses since solutions require fewer chargeable minutes. Remote help also avoids the expense of dispatching an engineer to your location. Your organization benefits even more with indirect costs by reducing or avoiding network downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive employees, and distracted management. Progent's extensive remote technical support expertise is particularly helpful for organizations that are dependent on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be useful.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges per minute for phone consulting, so you owe only for the support that you receive. In contrast to typical remote service companies, Progent asks for no initialization charge or minimum fees. Progent's one-minute granularity and clean policy for billing do away with scenarios where quick fixes manage to end up as large invoices. Progent's skill at disposing of problems efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered an arsenal of optimized technologies and field-proven processes which ensure the highest degree of efficiency for remote consulting and repair for IT systems of all sizes. Progent provides safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the staff of Progent's Technical Response Center to communicate with your environment remotely without compromising system security.

Progent's powerful service database application maintains detailed documentation describing all support that Progent's customers have been provided. Progent's team consultants have the benefit of the specifics of services provided to each Progent customer by every engineer. This database of issues and resolutions is organized as an easily searchable internal knowledge base that permits Progent's remote technical experts to communicate their experiences company-wide to make sure that the value of Progent's support improves daily. Progent's extensive list of certifications and working associations with important industry leaders including Cisco and Microsoft open up additional massive technical knowledge bases and permit quick response from vendors' internal product engineers so Progent's remote service specialists are able to come up with the most efficient solutions in the least time.

Online technical services available from Progent to clients in Sacramento California include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, flat-rate services intended to enable small and medium-size businesses to benefit from the same best-of-breed technology deployed by many of the industry's leading enterprises. Progent's ProSight line of network monitoring and management services covers all critical aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that require important software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management staff and your Progent consultant so that any potential issues can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost network management, improved compliance with data security requirements, higher utilization of network resources, faster troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone interview with a Progent backup/recovery expert. The interview is intended to help assess your organization's ability either to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup/recovery system that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class online consulting experts for contract IT programs. Progent's rates for longer-term development or consulting tasks are determined based on the qualifications of the engineers required. Progent's background in these special fields of information technology allows customers to execute critical initiatives within budget and on schedule. Progent's special remote engineering services include:

  • Call Center Expertise
    Progent's Help Desk Call Center programs for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small organizations a complete solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount from Progent's regular desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most issues.

    Progent's Help Desk consulting support can guide you in building an effective new Help Desk Call Center or revamping your existing organization, identifying or customizing Help Desk software to handle the unique requirements of your business, or adding temporary phone support staff to work with your in-house Help Desk Call Center resources to deal with unusually busy events like software transitions, mass upgrades, or rolling out new applications.

    Progent's Call Center staff of experienced network experts provides your computer users in Sacramento California instant contact with a reliable support group with substantial experience delivering phone help and remote troubleshooting for computer environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk Call Center recognition as a major enabler of company performance, and Progent's target is to solve and not just track IT issues.

  • Business Applications Support: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Team offers remote advanced engineering expertise and training in specific application fields that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting expertise, custom development, and training for popular Microsoft applications including Microsoft CRM, Project, Microsoft Office 365 Word, and Office 365 Excel. For more information about Progent's consulting, custom development, and training services, refer to Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless management of multi-OS networks that incorporate Linux, Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring Services
    Progent offers organizations in Sacramento California online hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can adapt SCOM to accommodate your business so that your network support is proactive and automated. By uncovering emerging issues before they result in downtime, proactive monitoring can avoid inconvenient and expensive information system crises. Progent can also provide help with system monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems that incorporate a combination of OS platforms.
How Your Sacramento Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent phone-based help with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Nationwide Online Help, call 1-800-993-9400, or visit Contact Progent. For offices and new ventures in Sacramento California, Progent's online computer support specialists are ready to deliver effective and cost-effective system support whenever your business needs it. More than 15 years of providing online repair services has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to fine tune remote access technology to repair IT problems rapidly while eliminating the cost and lost productivity associated with on-site support calls.

Even if your Sacramento office has a regular freelance support technician or maintains an in-house IT staff that know how to deal with common network issues, Progentís Microsoft and Cisco certified consultants can still provide a convenient and seamless remote expansion of your local resources for situations when your usual IT support personnel either don't have the availability or the expertise to address sudden network emergencies or especially complex integration projects.

Benefits of Progent's IT Support for Businesses in Sacramento California
Progent's online support services allow your Sacramento business to have the benefits of timely, enterprise-class network support without the expense of managing a full-time IT staff. Your network will derive greater strategic worth by becoming increasingly available, efficient, and protected. Advantages to your business include:

  • Convenient virtual expansion of your local IT resources
    For most businesses in Sacramento California, local network support providers, whether represented by independent consultants or an internal maintenance staff, can handle typical network issues. However, major troubles can spring up when your regular support personnel are overstretched or unavailable, and some problems may involve IT products that is beyond the scope of your usual service personnel. In these instances, Progent's on-call service professionals give you a convenient, quick, and economical way to supplement your regular help and to pass on valuable information to improve your ability to deal with downstream issues locally.

  • Reduced Reliance on Individual Consultants
    For IT support, smaller offices commonly depend on individual freelance service providers. Although freelance consultants carry less overhead than larger service organizations and can afford to charge marginally less, they are often overbooked, making it hard to respond rapidly to crisis situations. If a freelance consultant is occupied with another customer, sick, on vacation, or in training, the absence of fallback help may force your company to go without assistance during an IT crisis. As your business expands, network unavailability and trouble with critical software are more expensive. The money you thought you were saving on an independent can be consumed quickly by reduced productivity. Progent provides a reliable source of backup service experts to make sure your network remains available.

  • Build a Scalable Basis for Seamless Growth
    Organizations often begin with an information system implemented on a modest budget. Lacking a proper infrastructure, slap-dash fixes often get thrown on top of a shaky foundation. As a company grows, reliability and expandability problems can impede the success of the business. These badly designed systems need careful assessment, smart long-term planning, and extensive IT expertise to upgrade to a network architecture that can deliver the stable foundation to meet current business demands and simplify future growth.

  • Work with Solution Providers Instead of Technology Sellers
    Smaller businesses require advice and technical training to navigate through an increasingly complex array of technology options capable of accelerating business growth and enhancing efficiency. They hardly need a computer consultant who is motivated to earn a commission on a certain vendor's technology. IT support and product sales can lead to a situation where the proposed solution is designed around a predetermined technology rather than the true needs of a business. Progent avoids these conflicts of interest by selling just services rather than products. This allows Progent to align technical expertise with the real interests of clients.

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's staff size, range of technical background, fine tuned remote support software, and familiarity with corporate IT allow companies to avoid the limitations associated with exclusive reliance on smaller service firms, individual freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

How Does My Business Start Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.

An index of content::

  • 24 Hour Professional Apple OS X Macintosh OS X Support Outsourcing

  • 24-7 64-bit Server Online Support Services
    64-bit Migration Consultant

    Progentís Microsoft-expert consultants can assist you to update your desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade process that reduces operational interruptions, and provide inexpensive, professional online support to assist your company to install 64-bit desktop operating systems and application programs on your current computers.

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    ISP Service Plan Selection Consulting Services

    Progent offers access to the cost-effective support of online Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and selection, network provisioning, and overseeing a smooth move to a different carrier and/or service plan. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.

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    ProSight Virtual Server Private Cloud Hosting Professionals

    Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive information technology outsourcing alternative that improves network availability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and critical business application servers hosted in a safe and reliable facility on a fast, high-availability virtual machine configured and maintained by Progent's computer support professionals.

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    Progent can provide online and onsite expertise to assist your organization with any aspect of BI reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced business intelligence environment. Progent's BI experts can assist you to maintain your current BI system, help you to migrate reports from a discontinued reporting platform to a current solution, and provide custom remote mentoring to meet your specific requirements. Progentís business reporting and analytics professionals offer experience in all popular BI reporting and visualization tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

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  • After Hours Wave 2 Wi-Fi controller Online Support Services
    Flex Series Wireless Controller Support and Setup

    Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.

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  • Benefits for Home Based Network Engineer Job Openings Benefits for Home Based Network Engineering Jobs Available

  • Consulting Firms Microsoft Consulting Best Practices
    Outsourcing IT Access to External Support Databases

    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world professional background, at the forefront of IT support, executing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting team. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested approaches for using computer knowledge to resolve real-world IT problems rapidly.

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  • Technology Professional ProSight Spam Filtering
    ProSight Email Encryption Specialists

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid structure of ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your security perimeter.

  • Sacramento County Computer Outsourcing
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  • CentOS Linux, Solaris, UNIX Online Consulting Sacramento - Carmichael Gentoo Linux, Sun Solaris, UNIX Technology Consulting Davis CA
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  • Network Security Testing UNIX
    UNIX Technology Consulting

    If your company operates a Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security topics such as security management practices, security design and strategies, access control systems and methodology, software development security, operations security, hardware security, communications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the fundamental competencies and worldwide standards of performance that network security professionals are required to possess. These certification give IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the experience and theory to deliver world-class security support and engineering help.

  • Cisco and Microsoft Certified Washington System Consultant Louisiana IT Outsourcing Firm
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  • NotPetya ransomware protection and recovery Consultants
    ransomware preparedness checkup Consulting

    The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability either to defend against ransomware or recover quickly after a ransomware attack. Progent will work with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that reduces your exposure to ransomware and meets your company's needs.

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  • Infor SyteLine CloudSuite Personalization Consultants
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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over 25 years of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline critical business processes in order to bring products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that spans from occasional guidance to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Office 365 integration, training, and database administration.

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  • Microsoft Virtual Machines Setup and Support
    Microsoft Expert Virtual Server 2005 Specialist

    Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by software originally produced by Connectix, delivers the power needed to accomplish server consolidation, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses wishing to enhance operational efficiency in application development and testing, upgrading from legacy line-of-business software, and hardware consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.

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  • Upgrading Developing Phase: Pilots
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    In performing consulting tasks for enterprise clients, Progent uses a phased methodology based on specified milestones in order to achieve budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design tuning, and expert deployment. All facets are documented to make available a detailed description of technical services performed and to assist in downstream network support.

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  • Expert Microsoft Certified 64-bit Upgrade Network Consultants Consultant 64-bit Computing

  • Symantec VPN Security Consultants
    Testing Symantec VPN

    Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and utilities, managed security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing technical support, administration, education, and security consulting.

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  • Small Business Server 2011 On-site Support
    Consultants Microsoft Small Business Server 2011

    Microsoft Small Business Server is an affordable suite of server products that offers the basis for a powerful but easy-to-manage information. The IT demands of the Microsoft .NET products included with Small Business Server 2011 calls for a computer support expert with hands-on experience designing and building seamless, end-to-end business network solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of experience supporting business systems founded on Microsoft platforms. This expertise assures you success in deploying, administering, and repairing IT environments that incorporate the Small Business Server suite of servers and applications.

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  • Juniper J Series Gateway Cybersecurity Organization
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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progentís fault tolerant network experts provide non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice access, non-stop Internet architecture design, high-availability data center services, and other non-stop networking support to help your organization design a non-stop network for mission-critical applications. Progent possesses the experience to design affordable, non-stop systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet interface and efficient system load balancing.

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    Progent has put together two ultra-affordable service bundles designed to allow small companies to get an impartial security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security engineer administers an extensive test of your network from beyond your firewall to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized machine within your company firewall to uncover the risk to internal assaults. Both security inventory packages are set up and run from a protected external site.

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  • Integration Company Linux Phone-based Linux Remote Engineer

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    Microsoft Expert Professionals Threat Management Gateway 2010

    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that acts as a single-server solution for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting features, permits custom reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified consultants can assist your company to plan and carry out test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to migrate economically to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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    Symantec VPN Cybersecurity Team

    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products such as the Raptor and VelociRaptor family or help you upgrade to more recent firewall solutions. Progent can also enable you to design and implement a comprehensive security strategy that can incorporate firewall and VPN devices and software, managed security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single resource for on-going network support, maintenance, education, and security expertise.

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    Progent can provide the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management strategy based on best practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.

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    Emergency Consult ProSight Data Backup and Restore Services

    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data.

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    Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, software development, education, and troubleshooting since the platform's debut. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains ERP systems. Progent can assist you to plan, validate, and implement an efficient upgrade from a a legacy release to the latest version of Dynamics GP.

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    Progent can assist small and mid-size organizations to implement unified endpoint management platforms for administering devices operated by work-from-home employees.

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  • Top DoubleTake Carbonite Software Availability Support Outsourcing
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    DoubleTake/Carbonite Software publishes a family of tools designed to deliver small companies a range of affordable solutions for replicating and recovering business-critical applications such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business IT networks to create an advanced state of availability and disaster recovery capability at a budget-friendly price.

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    Consultants Google Cloud Kubernetes

    Progent offers cost-effective remote and onsite support to help companies to migrate all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.

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    Progent's certified consultants can help your company to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability running with your applications. Progent can also show you how to evaluate the potential strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business, Progent can assist your IT organization to design and execute a smooth upgrade to Microsoft Windows 7 from a an older release of Microsoft Windows.

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    Microsoft Certified Partner SQL Server 2017 Disaster Recovery Professional

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from as-needed architecture assessment or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on time and within budget.

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    Progent has more than a decade of background configuring, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist you to design, configure, maintain, and fix your Microsoft System Center ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist you to migrate to the latest edition of Microsoft System Center from an earlier one or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, automation, security, plus infrastructure and application performance monitoring.

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    New Hampshire On Site service

    If your company does not need emergency remote help but you think you will require technical services with your information system soon, you can save time and money and guarantee that the right expertise will be available when you need it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email

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    Progent's Cisco-certified CCIE networking consultants can assist you to set up, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security of Catalyst switches and move smoothly from legacy switches to current devices.

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  • ProSight Email Guard Outbound Email Encryption Engineer
    Consultancy Email Virus Fingerprint

    Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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    Virtualization Specialist

    With virtual server technology, businesses can operate many virtual machines on one actual server. Virtual server technology allows IT organizations to enjoy all the advantages of server segmentation, while avoiding the expense associated with buying additional server hardware. Virtualization is also the enabling technology for building private clouds, which offer important benefits such as lowering the costs of capital equipment, facilities, and administration while improving data protection, network reliability, and recoverability. Other useful server management options are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can assist you in all areas of server virtualization and management to allow your business to cut costs and conserve time.

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    Dynamics GP Software Consultants

    Progent can show you how to plan and implement an efficient migration to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a smart migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.

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    IP address management Consult

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of the time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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  • Outsourcing Aironet 600 Access Point
    24 Hour Aironet 802.11ac AP Support Outsourcing

    Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite integration and debugging services to help your organization to design, implement, upgrade, optimize, manage and debug Aironet wireless access point deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your specific office design, building structure, and anticipated workloads.

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