Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining mobile connectivity to email, calendars, web-based programs, and other critical business data. Progent can provide Saddle Brook, New Jersey businesses support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition efficiently to a more popular mobile platform.
As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for companies of any size, effective integration and maintenance of BlackBerry solutions has grown increasingly difficult. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses frequently turn to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support capabilities, gives small businesses an economical alternative for incorporating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered rapidly and safely.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||3001 Woodbridge Avenue
Edison, NJ 08837
||Edison Network Support Services
||111 Town Square Place, Suite 1203
Jersey City, NJ 07302
||Jersey City Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||Park 80 West
Saddle Brook, NJ 07663
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||73 Market Street, 3rd Floor
Yonkers, NY 10710
||Yonkers Network Support Services
BlackBerry Enterprise Server Consulting Help
The BlackBerry BES Server offers businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a calendars, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, mobile workers carrying BlackBerry handsets can have push-based access to Exchange messages as well as to instant messaging-aware software via Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can assist you to plan, implement, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.
Professional RIM BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to deliver expert technical help to businesses in the Saddle Brook area or throughout New Jersey. Progent's seasoned remote technical support experts have helped businesses resolve computer problems and cut support costs in every state in the country and built a large base of loyal customers. (Refer to Progent's client testimonials.)
Progent offers remote help for a broad selection of technologies associated with BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned service professionals can also assist you to resolve a wide array of problems concerning synchronization, handset recognition, email consistency, web access, mobile connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses low and, by resolving problems quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, setting activation passwords, configuring wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology needs analysis, system design, roll-out strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.
To optimize network protection, Progent's BlackBerry expert can assist your company to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Expert
In order to contact Progent about engineering help for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.