Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other vital business data. Progent can provide Saddle Brook, New Jersey businesses the expertise of BlackBerry-premier consultants who can help businesses to maintain their BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and shared databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, provides small businesses an affordable alternative for integrating BlackBerry products productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||3001 Woodbridge Avenue
Edison, NJ 08837
||Edison Network Support Services
||111 Town Square Place, Suite 1203
Jersey City, NJ 07302
||Jersey City Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||Park 80 West
Saddle Brook, NJ 07663
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||73 Market Street, 3rd Floor
Yonkers, NY 10710
||Yonkers Network Support Services
Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling key jobs such as smartphone deployment, updates, and deactivation and offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.
BlackBerry Enterprise Server features a variety of data protection capabilities beginning with advanced data encryption of information sent between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in selecting levels of protection to meet the special needs of your mobile network. Progent's BlackBerry authorized consultants can help your company to choose powerful security functions and activate them remotely. Samples of these over-the-air selectable security settings are:
- Lock down a device
- Erase data from a missing or stolen BlackBerry device
- Disable Bluetooth
- Activate internal defenses against malicious attacks
BlackBerry BES Server also offers versatility in determining how to keep users from loading or executing unsecure or prohibited code. Progent can help you to choose protective processes like:
- Specify precisely which applications are permitted on the device
- Block external programs from using non-volatile memory on the BlackBerry device
- Determine which resources external applications can use on the smartphone
- Restrict the kinds of connections external programs running on the BlackBerry smartphone can establish
- Block all third-party software from being installed or run on the BlackBerry smartphone
Professional RIM BlackBerry Consulting Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver prompt assistance to businesses in the Saddle Brook area or throughout New Jersey. Progent's seasoned remote consulting experts have helped businesses solve network issues and reduce IT service costs in every state in the U.S. and built a large base of satisfied clients. (See Progent's client testimonials.)
Progent offers remote consulting support for a wide selection of issues related to BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, modifying user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can in addition help you to troubleshoot a broad range of issues associated with synchronization, handset detection, email reconciliation, web access, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote technical assistance for small company networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by solving issues quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to install and delete BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Exchange data flow, generate, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system design, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products match your needs, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, server hardware and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.