Consulting and Technical Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent access to messaging, calendars, web-based programs, and other critical business information. Progent can provide Saddle Brook, New Jersey companies support from BlackBerry-certified consultants who can help businesses to manage their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small company networks has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of RIM BlackBerry solutions has become more challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven remote support capabilities, provides small companies an affordable solution for integrating BlackBerry products seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry devices throughout your company, define security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170		 Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004		 Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556		 Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901		 Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105		 Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054		 Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601		 Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103		 Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901		 Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines management and support of RIM BlackBerry smartphones, providing a centralized solution for handling critical jobs such as device installation, updates, and deactivation while also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server includes a variety of data protection capabilities beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting levels of protection to match the special needs of your environment. Progent's BlackBerry certified engineers can help your company to select advanced security features and enable them remotely. Samples of these wirelessly configurable security settings are:

  • Disable a BlackBerry smartphone
  • Erase data from a lost BlackBerry device
  • Disable Bluetooth
  • Enable built-in protection against malicious attacks

BlackBerry BES Server also offers flexibility in selecting mechanisms to keep BlackBerry users from installing or executing unsecure or prohibited applications. Progent can assist you to choose protective processes such as:

  • List precisely what programs are allowed on the device
  • Prevent external programs from using persistent memory on the smartphone
  • Determine which resources external applications can use on the device
  • Limit the kinds of connections third-party software running on the device can initialize
  • Prevent all external applications from being installed or executed on the BlackBerry smartphone

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified engineers can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and implement appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, configure permissions, install the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs analysis, system design, deployment planning and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to design a wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and mass storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about technical expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.