Consulting Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, calendars, web programs, and other critical business information. Progent can provide Saddle Brook, New Jersey businesses the expertise of BlackBerry-premier professionals who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has become the standard for businesses of any size, effective deployment and support of BlackBerry technology has grown increasingly difficult. To address areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations frequently resort to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of experience, combined with Progent's proven remote service delivery model, gives small companies an economical solution for incorporating BlackBerry technology seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170		 Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004		 Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556		 Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901		 Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105		 Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054		 Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601		 Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103		 Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901		 Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry wireless handsets, providing a centralized platform for controlling critical jobs like smartphone deployment, upgrades, and retirement and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Support

BlackBerry Enterprise Server offers a variety of data protection options starting with automatic data encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server using AES or Triple Data Encryption Standard. BES Server also allows great versatility in selecting levels of security to meet the specific needs of your company's network. Progent's BlackBerry certified consultants can assist you to choose advanced security features and enable them remotely. Examples of these wirelessly selectable security features are:

  • Lock down a BlackBerry smartphone
  • Erase information from a lost or stolen smartphone
  • Lock out Bluetooth
  • Enable built-in defenses against malicious attacks

BES Server also offers flexibility in selecting ways to keep BlackBerry users from loading or running unsafe or prohibited software. Progent can help you to select blocking processes like:

  • List exactly which programs are allowed on the device
  • Block external programs from allocating non-volatile memory on the device
  • Determine what resources external programs can access on the BlackBerry device
  • Restrict the types of connections external programs running on the device can establish
  • Prevent all third-party software from being installed or run on the BlackBerry smartphone

Expert BlackBerry Consulting and Technical Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to deliver prompt technical help to businesses in the Saddle Brook region or throughout the state of New Jersey. Progent's experienced remote consulting experts have helped businesses resolve network issues and cut IT service expenses in each state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)

Progent can provide online assistance for a wide array of issues associated with BlackBerry software and devices such as wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can also assist you to resolve a broad array of problems concerning synchronization, device detection, messaging consistency, web browsing, mobile connections, Instant Messaging, workstation application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small office networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses low and, by dealing with issues quickly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to define and install sensible security configurations.

Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the MDS and IM, install push and pull access control lists, control Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To contact Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.