Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent can provide Saddle Brook, New Jersey businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.
As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
||Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
||Brooklyn Network Support Services
||3001 Woodbridge Avenue
Edison, NJ 08837
||Edison Network Support Services
||111 Town Square Place, Suite 1203
Jersey City, NJ 07302
||Jersey City Network Support Services
||30 Broad St, 23rd Floor
New York City, NY 10004
||Lower Manhattan Network Support Services
||420 Lexington Ave
New York City, NY 10170
||Midtown Manhattan Network Support Services
||146-B Ferry Street
Newark, NJ 07105
||Newark Network Support Services
||181 New Road, Suite 304
Parsippany, NJ 07054
||Parsippany Network Support Services
||Park 80 West
Saddle Brook, NJ 07663
||Saddle Brook Network Support Services
||405 RXR Plaza
Uniondale, NY 11556
||Uniondale Network Support Services
||73 Market Street, 3rd Floor
Yonkers, NY 10710
||Yonkers Network Support Services
Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, providing a centralized platform for controlling key jobs like smartphone installation, upgrades, and retirement and providing a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry handsets and allows wireless synchronization.
BlackBerry BES Server includes a variety of security capabilities starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great versatility in selecting levels of security to meet the special needs of your mobile environment. Progent's BlackBerry authorized engineers can help you to choose powerful security functions and activate them remotely. Samples of these wirelessly configurable security features include:
- Disable a BlackBerry smartphone
- Erase data from a misplaced or stolen BlackBerry device
- Lock out Bluetooth functionality
- Activate built-in protection against malware
BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from loading or executing unsafe or prohibited software. Progent can help you to choose blocking processes such as:
- Specify exactly which applications are allowed on the device
- Block external software from allocating non-volatile storage on the device
- Determine what resources third-party software can access on the device
- Limit the kinds of connections external software running on the device can initialize
- Prevent all third-party applications from being installed or run on the smartphone
Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide prompt assistance to businesses in the Saddle Brook area or anywhere in the state of New Jersey. Progent's experienced remote technical support experts have helped businesses resolve computer problems and reduce support costs in every state in the U.S. and built a substantial following of satisfied clients. (See Progent's client testimonials.)
Progent can provide online help for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs low and, by handling problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system design, installation strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.