Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once one of the most popular solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent can provide Saddle Brook, New Jersey businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small companies an economical alternative for integrating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
917-781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
973-939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
201-839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
562-583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
914-662-8006 Yonkers Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies management and support of BlackBerry devices, providing a centralized platform for controlling key jobs like smartphone installation, upgrades, and retirement and providing a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Microsoft Exchange Server, Groupwise, or Domino email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry BES Server includes a variety of security capabilities starting with automatic data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits great versatility in selecting levels of security to meet the special needs of your mobile environment. Progent's BlackBerry authorized engineers can help you to choose powerful security functions and activate them remotely. Samples of these wirelessly configurable security features include:

  • Disable a BlackBerry smartphone
  • Erase data from a misplaced or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malware

BlackBerry Enterprise Server also provides flexibility in determining how to keep BlackBerry users from loading or executing unsafe or prohibited software. Progent can help you to choose blocking processes such as:

  • Specify exactly which applications are allowed on the device
  • Block external software from allocating non-volatile storage on the device
  • Determine what resources third-party software can access on the device
  • Limit the kinds of connections external software running on the device can initialize
  • Prevent all third-party applications from being installed or run on the smartphone

Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide prompt assistance to businesses in the Saddle Brook area or anywhere in the state of New Jersey. Progent's experienced remote technical support experts have helped businesses resolve computer problems and reduce support costs in every state in the U.S. and built a substantial following of satisfied clients. (See Progent's client testimonials.)

Progent can provide online help for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's seasoned service professionals can in addition help your company to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web access, mobile connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small office IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs low and, by handling problems quickly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system design, installation strategy and implementation, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional objectives and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products meet your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    The sophistication and integration demands of Microsoft Windows Servers requires a network consulting team with practical experience and in-depth knowledge in planning and building cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progentís IT support can assist you with planning, deploying, administering, and supporting Windows Server systems that maximize the productivity of your computer system. Progentís consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.

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    Progent's certified Windows 2000 consultants can help you optimize the functionality of your current Windows 2000 Servers and can streamline system administration, offer technical support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is expert in setting up test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility issues.

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    Progent's pricing model is to bill for remote support and on-site help by the minute. Consequently, you owe just for delivered services. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. Also, Progent applies no startup charge and asks no monthly commitment for services delivered during regular working hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for quick solutions so you will not be forced to allow simple problems to stay unaddressed.

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    Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall environments built around Check Point Software NGFW firewall appliances and Check Point's subscription-based SandBlast security services. Progent can also assist you maintain older Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.

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    Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

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    Progent's certified SQL Server 2017 experts can help your organization to design and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.

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    Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit messages, examine the GAL, import addresses, synchronize appointments, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized one-on-one Entourage training.

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    Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer clients affordable ways to help companies optimize the benefits of Microsoft and Cisco products. For networks that range from small offices to nationwide enterprises, Progent's network consultants can assist you to improve your network's e-mail infrastructure, security, reliability, performance, and system management.

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    The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is intended to evaluate your organization's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your current AV defense and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and aligns with your business needs.

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