Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time among the most successful solutions for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business data. Progent offers Saddle Brook, New Jersey companies the expertise of BlackBerry-premier professionals who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient online service delivery capabilities, gives small businesses an affordable solution for integrating BlackBerry technology seamlessly into their IT network.

Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and safely.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Edison 317 George Street, 3rd Floor
New Brunswick, NJ 08901
973-939-0035 Edison Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
646-969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
646-727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
862-373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
973-939-0009 Parsippany Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, NJ 07601
562-583-3336 Saddle Brook Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, CT 06901
203-989-9414 Stamford Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
224-534-2088 Uniondale Network Support Services


BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server offers businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like calendars, address books, tasks, notes, and custom business software. Due to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers with BlackBerry handsets can have effortless connectivity with Exchange messages and to instant messaging-enabled software through Microsoft Live Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-premier engineers can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Expert BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available online to provide expert technical help to businesses in the Saddle Brook area or anywhere in the state of New Jersey. Progent's seasoned online technical support experts have helped IT organizations solve network issues and cut IT service costs in each state in the United States and established a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad selection of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device users, activating passwords, implementing wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, roll-out planning and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless solution that meets your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry BES Server, help you to determine which administration approach and physical components match your needs, and analyze your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Qualified Professional
To contact Progent about consulting support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.