Fast and Affordable Remote Technical Support for Saddle Brook New Jersey Information Networks
Urgent Online Technical Support for Saddle Brook NetworksFor companies located in Saddle Brook New Jersey, Progent offers remote help for information systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have provided remote support to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to handle complex networking problems, as well as the assistance of CISA and CISSP-certified security experts to handle high-level security architecture and diagnostic jobs.

Progent's remote support experts provide excellent leverage because they have the real-world experience and have access to the advanced technology required to solve the majority of information system problems quickly. Efficient support lowers direct expenses because service calls use up minimal chargeable minutes. Online help also eliminates the expense of dispatching a consultant to your site. Your organization benefits even more with indirect costs by minimizing or avoiding network outages and related costs due to business disruption, disgruntled clients, idle workers, and de-focused management. Progent's advanced remote consulting know-how is particularly valuable in environments that rely on public clouds for vital network infrastructure or software such as Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing policy for remote support is designed to leverage your IT service investment. Progent bills on a per-minute basis for phone assistance, so you are billed exclusively for the support that you receive. In contrast to typical remote support firms, Progent imposes no service activation charge or minimum fees. Progent's one-minute billing unit and simple model for billing prevent scenarios where speedy. minor fixes manage to turn into major invoices. Progent's skill at dealing with technical issues quickly means your business saves cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an array of optimized technologies and field-proven processes that allow the highest degree of effectiveness for online engineering help and repair for IT systems of all sizes. Progent provides safe Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the experts of Progent's online support team to communicate with your computer system remotely without breaching system security.

Progent's powerful technical support database system keeps extensive documentation describing the service that Progent's clients have received. Progent's staff consultants have the benefit of the details of all help provided to each Progent customer by every Progent consultant. This history of trouble tickets and resolutions is stored as a readily retrievable support knowledge base that enables Progent's online support professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's technical support grows daily. Progent's high-level accreditations and working relationships with key vendors such as Cisco and Microsoft open up additional vast technical support knowledge bases and permit priority access to manufacturers' internal support staff with the result that Progent's online service experts can arrive at the best resolutions promptly.

Online technical support services available from Progent to customers in Saddle Brook New Jersey include:

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a selection of affordable, flat-rate managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology used by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services covers all key aspects of information technology including email content filtering, security and compliance, automated backup/recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the complete malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can assist your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver centralized control and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, optimize and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex network management processes, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding devices that require critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any looming problems can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with information security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient security and backup environment that aligns with your company's needs. For details, visit The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Offered by Progent
Progent offers the services of seasoned remote consulting experts for contract IT programs. Billing rates for longer-term consulting projects are determined based on the level of expertise of the engineers assigned. Progent's experience with these special fields of information technology enables customers to complete critical initiatives within budget and on time. Progent's special online engineering solutions include:

  • Help Desk Call Center Expertise
    Progent's Help Desk service offerings for companies with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer small businesses a complete solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to handle challenging problems.

    Progentís Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Call Center team of seasoned network experts offers your computer users in Saddle Brook New Jersey fast assistance from an efficient technical support resource with substantial experience offering telephone-based support and online repair service for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center perception as a major driver of company productivity, and Progent's intent is to solve rather than merely record IT problems.

  • Business Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts Team provides remote professional consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and training for Microsoft applications including CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's expertise, customization, and education services, see Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; seamless management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent offers organizations in Saddle Brook New Jersey online IT infrastructure monitoring by providing System Center Operations Manager expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize Operations Manager to accommodate your business so your IT support is proactive rather than reactive. By spotting possible problems before they grow into downtime, remote monitoring can head off inconvenient and costly network crises. Progent can also deploy server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows environments, or environments based on a variety of OS platforms.
How Your Saddle Brook Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency phone-based assistance with Windows, Apple macOS and OS X, or Linux networks, visit Progent's Emergency Online Help, phone 1-800-993-9400, or go to Contact Progent. For companies and new businesses in Saddle Brook New Jersey, Progent's phone-based network support engineers are ready to provide expert and economical system help the instant your company has to have it. More than a decade of offering remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting skills and to refine online connectivity tools to fix computer problems rapidly while avoiding the cost and lost productivity that comes with on-site support visits.

Even if your Saddle Brook office relies on a regular freelance consultant or maintains an in-house organization that know how to deal with typical computer issues, Progentís Microsoft and Cisco certified engineers can provide an easy and transparent remote extension of your on-site resources for situations when your regular IT support personnel either don't have the bandwidth or the expertise to resolve unexpected system emergencies or especially challenging integration projects.

Features of Progent's Remote Computer Services for Saddle Brook New Jersey
Progent's online support, Internet-based troubleshooting, network security expertise, and network administration services give offices in Saddle Brook New Jersey unparalleled leverage for your support investment. Whether you require one-time telephone help and remote network repair or ongoing Help Desk services and network administration, Progent's experts can provide your office enterprise-level network support while allowing you to avoid the cost and hassle of carrying a large in-house IT staff. Key features of Progent's online help services include:

What Makes Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, depth of technical experience, refined remote support tools, and understanding of corporate IT allow companies to escape the pitfalls of excessive dependence on smaller service organizations, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does Our Company Begin Receiving Online Network Help from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network support, go to Immediate Online Support.



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    Great Plains Migration Remote Consulting

    important features of Dynamics GP/Great Plains software include a modular structure that lets you license only the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting capabilities that allow you to monitor all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to process data from almost any database or desktop application into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it possible to develop specialized programs. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.

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    Progent provides customers access to engineers who have been awarded some of the computer industry's most prestigious certifications. Progent believes that customers deserve to know that their IT service providers have formal training plus extensive real-world experience so that Progent's customers can use Progent's support with confidence. Often, vendor certifications such as the CCIE brings priority for substantially superior vendor help than is available to non-certified consultants, enabling Progent to deliver customers a better class of IT support. In other cases, major certifications such as CISSP or ISSEP for IT security can aid corporate customers to show compliance with regulatory requirements by using the services of recognized IT professionals.

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    With the Catalyst line of switches for small and medium-sized businesses, Cisco enables companies to gain the full advantages of bringing intelligent services to their networks. Cisco's switching product line makes it possible to deploy capabilities to make your network infrastructure sufficiently available to accommodate real-time requirements, expandable to facilitate growth, secure enough to guard confidential information, and designed for differentiating and managing traffic flows to optimize network performance. Progent's CCIE certified engineers can help you pick out and integrate Cisco Catalyst switches that make sense for your company. Also, Progent's CISSP certified security specialists can show you how to develop a strategic security policy and configure Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.

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    Progent can provide remote and onsite consulting to assist your organization with any aspect of BI reporting from debugging or modernizing applications to designing and implementing an advanced BI solution. Progent's management reporting experts can help you to maintain your existing BI system, assist you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide custom online mentoring tailored to your individual requirements. Progentís management reporting professionals offer expertise in all popular business analytics reporting tools including Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

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    Progent's Cisco CCIE network consultants can help your business to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software support.

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    Progentís team of expert programmers, database architects, and program managers can assist enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by providing database architects and programmers experienced in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to incorporate SharePoint with other applications such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide experience with web development technologies and can assist businesses to create, expand, troubleshoot, or migrate web-based applications to utilize the latest advances in web technology.

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    Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone support, and CUCM/CallManager software expertise.

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    Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of services done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service reports transmitted by each consultant to each customer. The discipline of detailing and archiving support activity allows more efficient service and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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    Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the scope of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an in-house, online or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual tasks related to your SharePoint 2013 migration.

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    Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you create reports that let you track your business more effectively, turning raw data into useful insights into your business.

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    Progent's Microsoft-certified relational database developers can provide small and midsize businesses remote DBA and programming services for leading database products such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include software installation and integration, application architecture and coding, administration services, replication and synchronization solutions, storage management, performance optimization, data migration, security and compliance, backup and recovery options, problem solving, and webinar training.

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    Our compensation model is based on contribution, so similar to working as an independent consultant, your earnings are directly driven by your generated revenue. Some Progent support staff focus on quality of life and choose to consult at an easy pace, using our self-determined schedule to pursue individual pursuits such as mountain biking, motorcycle racing, snow boarding, surfing, vacations, or spending free time with family and acquaintances. Other consultants take advantage of the opportunity to make big bucks through hard work and long days. Progent completely encourages either end of the spectrum and everything in between.

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    Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical errors small companies make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.

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    UNIX Online Engineers

    Progent offers national online technical support and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Online network consulting provides maximum leverage for your IT dollar by extending user efficiency and shortening the hours charged for network analysis and repair. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISA premier security specialists to assist you with the most difficult network issues.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are built on mature virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system support, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.

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    24x7 Network Consultant

    Remote 24x7 monitoring, automated alarms, and periodic reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can afford a degree of protection that was once limited to enterprises. Progent offers several Remote Monitoring and Management solutions delivered as economical service packages created to help you to identify and resolve a most network issues before they get big enough to hurt your business.

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    Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient security and backup environment that reduces your vulnerability to a ransomware attack and aligns with your business requirements.

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    Windows Server 2016 Disaster Recovery Planning Help and Support

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.

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  • Top Ranked Microsoft Dynamics GP ERP Online Troubleshooting
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    Microsoft Dynamics GP/Great Plains 2010 financial software is a comprehensive business management platform that unifies information and operations throughout your company, communicates seamlessly with other solutions, and connects workers, customers and vendors unrestricted by time or location. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver centralized management and comprehensive security for your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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  • Remote Troubleshooting Forefront TMG 2010
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    Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily administered Internet gateway that acts as a single-server solution for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft consultants can assist your company to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway 2010 from ISA Server.

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    Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, manage, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's senior project managers can help create testing environments to evaluate Windows 8.1 and plan and manage Windows 8.1 migration projects following leading practices.

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    Onsite Technical Support Cisco PIX 500 Firewall Migration

    Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified specialists can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.

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    Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall solutions. Progent can also help you design and implement a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your one-stop resource for on-going network help, administration, education, and security consulting.

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  • Top Quality Internal Network Security Inventory Engineers
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    Progent has put together two low-cost service bundles designed to allow small companies to receive an independent security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your network from outside your firewalled perimeter to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from an authorized computer within your firewall to determine the risk to inside attacks. Both security inventory services are configured and executed from a protected external location.

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