Immediate Phone Support for Saddle Brook New Jersey UNIX, Linux, or Sun Solaris NetworksFor small businesses in Saddle Brook New Jersey, Progent offers help for computer systems based on UNIX or Linux or for environments that feature a combination of UNIX and Microsoft Windows technology. Progent has delivered remote troubleshooting to businesses in every state in the United States. (See Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE engineers for challenging infrastructure issues, plus the assistance of CISA and CISSP-certified security consultants to handle high-level security architecture and business continuity preparedness.

Progent's online support services offer exceptional value due to the fact that they have the practical experience and the sophisticated tools to resolve the majority of information system issues quickly. This reduces direct costs since solutions require fewer billable minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your organization saves additionally with indirect expenses by reducing or avoiding network outages and related costs resulting from business disruption, upset customers and vendors, unproductive workers, and distracted executives.

Progent's billing model for remote help is designed to stretch your IT service investment. Progent bills per minute for phone consulting, so you are charged exclusively for the support that you receive. In contrast to many remote support firms, Progent requires no startup charge or minimum fees. Progent's one-minute granularity and simple model for billing save you from scenarios where quick fixes somehow end up as substantial tabs. Progent's skill at handling problems efficiently results in your company spending less money.

Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned a collection of customized tools and field-proven methodologies that ensure the maximum level of effectiveness for remote consulting and repair for small business IT systems. Progent offers safe VPN support for gateways from multiple leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access permits the staff of Progent's Technical Response Center to connect to your company's system without breaching system security.

Progent's sophisticated customer support reporting application stores extensive documentation of the service that Progent's customers have been provided. Progent's authorized service personnel have access to the records of support delivered to each Progent customer by any Progent consultant. This archive of trouble tickets and responses is organized as a quickly exploitable internal database that allows Progent's remote support experts to share their knowledge company-wide to make sure that the efficiency of Progent's technical support grows daily. Progent's high-level accreditations and working associations with important industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases and permit quick response from manufacturers' in-house product engineers so Progent's online consulting specialists are able to determine optimal resolutions promptly.

Start Receiving Online UNIX/Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To get started with Progent's remote support in Saddle Brook New Jersey or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for network support, visit Immediate Emergency Support.

Remote Technical Services Offered Progent
Progent's remote technical support engineers have certified skills in an extensive set of disciplines. This breadth of technical skills permits Progent's engineers to handle practically any crisis likely to take place in a small company network. Credentials awarded to Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, and Design Professional.

To help customers with multi-operating system networks, Progent also offers access to engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.

Online services provided by Progent to small businesses in Saddle Brook include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a broad range of information technology including system architecture, email solutions, system and process security, UNIX/Linux and Windows integration, virtual server technologies for server hardware economization and easy management, and migration from legacy systems to current Microsoft Windows or Linux-powered environments. Progent's team-based approach to resolving technical issues promotes fast escalation, when required, to consultants with task-relevant expertise to tackle complex scenarios. This accelerates repair of urgent problems, minimizes network downtime, and lowers support expense.

    Progent's UNIX and Linux support engineers can offer emergency remote assistance for troubleshooting anomalies affecting UNIX/Linux systems based on popular derivatives of UNIX such as:

    Major Linux versions for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco Consultants for Saddle Brook New JerseyThe Cisco CCIE credential is the premier recognition for network infrastructure engineers, and certifies a person's technical skills at the expert level. CCIEs know how to handle the most intractable problems surrounding network infrastructure planning, deployment, maintenance, security, and problem solving. Cisco CCIEs work on a privileged basis with Cisco's in-house product support engineers in isolating problems with IOS network management utilities and developing alternate approaches or identifying software patches. CCIEs represent an exceptional cost-effectiveness since their deep expertise enables them to find solutions for even the most complex problems quickly. In typical instances, less qualified service providers can wrestle for many hours or days with the same problems that a Cisco CCIE can resolve in a few minutes. Few support firms make Cisco-qualified CCIEs available to assist small and medium sized businesses. Progent offers fast telephone contact with a CCIE so you can receive immediate help for severe network problems that are impacting worker efficiency but are not within the scope of your ordinary IT support group or consultant. Progent's Cisco-qualified CCIE support experts can communicate with your network by means of the latest on-line support technology in order to perform fast, safe, and affordable analysis and remediation. Progent's CCIEs can provide consulting for the entire range of Cisco's market leading family of infrastructure products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst Series switches, plus Virtual Private Network technology.

  • Authorized Windows Experts
    Windows Experts for Saddle Brook New JerseyProgent's Microsoft-expert remote support engineers can provide computer system problem solving and consulting assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can assist your company with a wide variety of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange Server 2019 integration, MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment expertise, SharePoint 2019 planning and configuration, Microsoft Teams expertise, Skype for Business migration support, Lync Server integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a broad range of online desktop support including Windows 7 migration help, upgrading to 64-bit desktop applications, integrating Office 2010, and automating desktop configuration.

  • CISM and CISSP Premier Network Security Engineers
    CISSP Premier Network Security Engineers for Saddle Brook New JerseyProgent's accredited CISSP and ISSAP network security engineers offer a range of system protection services that can strengthen the defenses of your UNIX/Linux, Sun Solaris, Mac or Microsoft Windows environment against attacks or help you to recuperate quickly following a serious penetration. Security solutions offered by Progent cover in depth network security audits using utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; quick cleanup after malicious attacks; installing firewalls; building secure techniques for off-site and mobile connectivity; securing your email system from viruses, spam and directory harvest attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced remote support services to help companies of any size connect their networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize local IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration consulting. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Special Consulting Programs Offered by Progent
Progent offers the skills of seasoned remote consulting experts for special IT projects that small businesses frequently request. Billing rates for longer-term consulting tasks are set based on the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology allows customers to execute major projects within budget and on schedule. Progent's project-based remote consulting services include:
  • Call Center Expertise
    Progent's Help Desk service offerings for small and midsize businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center support services are intended for smaller businesses who don't have the money or time to assemble and manage an in-house Call Center but who need quick access to a dependable Help Desk Call Center with professional telephone assistance plus the in-depth expertise to escalate complex tasks to high-level engineers.

    Progentís Help Desk sharing services allow your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can aid you in building an effective new Help Desk Call Center or revamping your established one, evaluating or enhancing Help Desk application software to meet the particular requirements of your business, or adding occasional online staff to work with your existing Help Desk team to deal with demanding situations such as software migrations, major upgrades, or rolling out brand new applications.

    Progent's Help Desk staff of veteran information technology consultants provides your clients in Saddle Brook New Jersey fast communication with an effective technical support resource with extensive background offering telephone-based help and online troubleshooting for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Call Center the reputation as a crucial contributor to business productivity, and Progent's target is to resolve instead of just track technical issues.

  • Applications Support: Education, Customization, and Problem Solving
    Progent's Applications Consulting Team offers online advanced engineering support and education in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and training for popular Microsoft business applications such as Microsoft CRM, Office Project, MS Word, and Excel. To find out additional information on Progent's consulting, programming, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Mac professionals can support the artistic components of Apple Mac environments by delivering phone-based consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a large selection of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special procedures like scanning or digitizing audio or video or setting up an audio/video production lab.

    Remote Network Monitoring Services
    Progent can provide businesses in Saddle Brook New Jersey remote network and server monitoring support based on MS System Center Operations Manager network monitoring and reporting, adapted by Progent to fit your environment so your computer support is proactive rather than reactive. By detecting looming problems before they expand into network outages, automated monitoring can avoid stressful and expensive information system crises. Progent can also provide help with network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or networks powered by a variety of OS platforms.

How Your Saddle Brook New Jersey Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote expertise with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Emergency Online Support, phone 1-800-993-9400, or visit Contact Progent.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

Onsite IT Consulting
Progent locations in New York City Metro Area

City Address Phone Link
Brooklyn Flatbush Avenue Executive Center, 495 Flatbush Avenue
Brooklyn, NY 11225
United States
(917) 781-0096 Brooklyn Network Support Services
Edison 3001 Woodbridge Avenue
Edison, NJ 08837
United States
(973) 939-0035 Edison Network Support Services
Jersey City 111 Town Square Place, Suite 1203
Jersey City, NJ 07302
United States
(201) 839-3400 Jersey City Network Support Services
Lower Manhattan 30 Broad St, 23rd Floor
New York City, NY 10004
United States
(646) 969-5696 Lower Manhattan Network Support Services
Midtown Manhattan 420 Lexington Ave
New York City, NY 10170
United States
(646) 727-4666 Midtown Manhattan Network Support Services
Newark 146-B Ferry Street
Newark, NJ 07105
United States
(862) 373-1253 Newark Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, NJ 07054
United States
(973) 939-0009 Parsippany Network Support Services
Saddle Brook Park 80 West
Saddle Brook, NJ 07663
United States
(562) 583-3336 Saddle Brook Network Support Services
Uniondale 405 RXR Plaza
Uniondale, NY 11556
United States
(224) 534-2088 Uniondale Network Support Services
Yonkers 73 Market Street, 3rd Floor
Yonkers, NY 10710
United States
(914) 662-8006 Yonkers Network Support Services




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  • Les Kent has a 35-year track record of effective network integration, business management, sales, and operations. He has demonstrated a knack for developing sophisticated IT solutions during his time as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.

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    Progentís Microsoft certified consultants provide a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and ERP solution built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the functions you currently require, with the option to add clients and increase functionality in the future. Progentís Dynamics GP/Great Plains support experts can show you how to install, customize and administer the latest release of Microsoft Dynamics GP or migrate smoothly from an earlier edition.

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    Progent's Cisco-certified network professionals can show you how to build an economical, 24x7 Internet connection solution that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to apply the latest techniques for 24x7 Internet access to build an economical, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet availability.

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  • Benefits for Home Based Network Consulting Job Opportunity
    Home Based Microsoft Consultant From Home Job

    Our compensation model is built on revenue sharing, so just like working as an independent consultant, your earnings are entirely tied to your generated revenue. Certain Progent consultants stress lifestyle issues and elect to work at an easy pace, using our flexible schedule to follow personal pursuits such as mountain biking, car racing, snow boarding, fishing, vacations, or spending free time with relatives and acquaintances. Others use the opportunity to earn big dollars via lots of effort and extended days. Progent fully supports either side of the spectrum plus any point in between.

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    Progent offers small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can help you create a detailed security strategy and select the right products from a variety of vendors to achieve your security goals while sticking within your budget limits.

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  • Microsoft Virtual Machine Manager 2016 Support and Setup Integration Microsoft System Center 2016 Virtual Machine Manager
  • Microsoft Windows Server 2008 R2 Specialist Immediate Windows Server 2008 R2 Support

  • Microsoft Exchange Server 2016 Upgrade Computer Consultants
    Emergency Microsoft Exchange Server 2016 Upgrade Planning Technology Consulting Services

    Progent can help you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Microsoft and Cisco Authorized Expert Computer Consultancy Firm Progent Small Companies Progent Small Businesses Expert
  • Network Consulting Experts UNIX Online Sun Solaris Remote Consultant Services
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  • Network Engineer CRISC Certified Cybersecurity Risk Mitigation Remote Troubleshooting
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    Technology Professional CISSP Certified Security

    Progent's CISSP-certified network security experts can assist businesses of all sizes with any aspect of IT security. Progent can help create cost-effective security solutions that protect a small business from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.

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    SMS 2003 Upgrade Computer Consultant

    Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage handheld computers and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that includes standards, processes and technologies to keep your IT network protected.

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  • PCLinuxOS Linux Specialists Slackware Linux Consulting Services
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  • ProSight Data Backup and Restore Services Engineers Offsite Managed Data Backup/Recovery Services Setup and Support
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    Remote server management cards give network administrators complete control over a server without the requirement for a personal presence. Using these management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical help. Progent is familiar with a variety of remote management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

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  • QTS/Herakles Internet Data Center Consulting Services
    QTS Sacramento Natomas Data Center Engineer

    The QTS (formerly Herakles) Internet Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly consulting services including data center migration, system installation and updates, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined network administration, software programming, disaster recovery planning and testing, security assessment, and the use of Progent's Test Lab.

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    Microsoft Windows Server 2008 represents an important advance in making information systems more protected and available, simpler to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing consulting, support, education, temporary staffing, network monitoring, and security engineering services.

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    Progent's pricing policy is to bill for online support and on-premises visits by the minute. Consequently, you owe only for received services. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for support services delivered during regular business hours. Many service firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you will not be tempted to allow minor problems to stay unaddressed.

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    Proxim Tsunami IT Consultants

    Progentís wireless engineers can help small organizations design, select, evaluate, deploy and support protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of security that matches or excels wireline connections. Progent provides experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and install the wireless connectivity solutions that align best your company needs.

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    Progent can provide fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your environment using powerful remote diagnostic tools to provide fast and affordable analysis and repair of critical network problems.

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    Progent's certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises access to consulting experts in solution design and deployment, software programming, database administration, and network security.

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    If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a unified network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior throughput, and tight protection. Progent's Solaris and Windows integration assistance services feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Helpdesk outsourcing.

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  • Top Quality Network Engineer Outlook autodiscover Consulting Services Hybrid Configuration Wizard
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    Progent can assist small and mid-size companies to design, set up and troubleshoot the network infrastructure needed to support at-home workers.

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  • Small Office Systems Consultant
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    Progent's Microsoft and Cisco premier network engineers can provide advanced support for a broad array of products and technologies and can provide that expertise by phone nationwide or in person in major cities across the United States and anywhere in California. Progent provides remote support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest connectivity issues, plus the support of CISA-qualified security engineers to handle complex security design and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.

  • Windows Server Essentials Backup Specialists Consulting Services Windows Server Essentials and Office 365
  • Wireless EMail Technical Support Technical Consultant Windows Mobile
  • iPhone LDAP Consultant Services iPhone and Skype for Business integration Remote Consulting

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