Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular solutions for achieving mobile connectivity to messaging, calendars, web-based applications, and other critical business data. Progent can provide Salem, Oregon businesses support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone platform.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for companies of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, dispensing with the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an economical alternative for incorporating RIM BlackBerry technology seamlessly into their information system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, address books, to-do lists, notes, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones have effortless access to Exchange messages and to IM-capable software via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to plan, deploy, and support BlackBerry BES Server so that you optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.
Progent's Online BlackBerry-certified Technical Support is Quick and Economical
For businesses in Salem, Oregon who need quick and affordable help from a qualified BlackBerry support professional, Progent provides effective remote help from a veteran support team who have delivered IT solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)
Remote consulting services eliminates travel expense and lets engineers solve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have earned accreditations in all BlackBerry solutions and offer expert help in areas including troubleshooting synchronization problems, configuring BlackBerry BES Server, and creating a secure, high-availability system architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, editing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of problems concerning synchronization, device recognition, messaging consistency, web access, wireless connectivity, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote support for small business networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support expenses low and, by dealing with issues quickly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist you to define and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Support from a BlackBerry-Certified Expert
In order to contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.