Consulting and Technical Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other vital business data. Progent offers Salem, Oregon companies the expertise of BlackBerry-certified consultants who can assist businesses to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry technology has grown increasingly difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's proven remote support capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry technology productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you monitor and control BlackBerry devices throughout your company, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives businesses a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to connect to Microsoft Exchange, Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications like calendars, address books, tasks, IM, and specialized business software. Thanks to BlackBerry BES Server integration with Exchange Server, mobile workers carrying BlackBerry handsets can have push-based connectivity with Exchange messages as well as to IM-aware software via Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry BES Server Support

Progent's BlackBerry-certified engineers can show you how to design, implement, and support BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist you to carry out common support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's seasoned experts can also help you to resolve a wide range of problems concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, workstation software installation, and Desktop Redirector.

As a leader in delivering nationwide online consulting services for small business networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile technical support expenses at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device clients on Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, solution design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and physical components meet your needs, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Qualified Specialist
To ask Progent about consulting expertise for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.



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  • Les Kent has a 35-year track record of successful network integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant IT solutions while working as a network designer, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and major corporations.

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    Progent provides expertise for security analysis utilities including LANguard from GFI for performing a set of automatic system auditing scans to uncover potential security gaps. Progent has broad knowledge of network auditing tools and can help you to understand audit reports and react effectively. Progent can show you how to build security into your company processes, install scanning tools, plan and deploy a secure network architecture, and recommend policies to optimize the security of your network. Progent's security engineers are available to assist you to set up a firewall, implement safe remote connectivity to email and business applications, and install virtual private network. Progent's accredited security consultants can test the protection of web-based applications and can provide comprehensive information security evaluations of enterprise-wide security to determine your company's compliance with recognized international security standards including FISMA, PCI, and ISO.

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