Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile smartphones were at one time among the most popular solutions for achieving location-independent access to messaging, calendars, web programs, and other vital business data. Progent offers Salem, Oregon businesses support from BlackBerry-premier experts who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the complexity of small business networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful integration and support of BlackBerry technology has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the necessity for an internal BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize mobile software, and ensure that your network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
(503) 967-4777 Salem Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange Server, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted during wireless transit to ensure maximum security. BES Server also simplifies a wide variety of crucial management jobs that span from smartphone deployment and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier consultants can assist you to utilize RIM BlackBerry BES Server to do routine tasks like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage client configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry BES Server to perform key tasks not supported by the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BES Server's high-availability architecture using VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and report on the overall health of your BlackBerry system

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can help you to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned experts can in addition assist you to troubleshoot a broad range of issues associated with synchronization, device detection, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software installation, and Desktop Redirector.

As a leader in providing nationwide remote technical assistance for small business IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support expenses low and, by solving issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise system and assist your company to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified engineer has expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the MDS and IM, install push and pull access control lists, manage Exchange Server data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for restoring services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

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    Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced IT service programs, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer small business networks enterprise-class availability, protection, and performance.

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    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to 50% of the time spent trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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    VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    ProSight Remote Managed IT Services Consultant

    Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal in-house IT administration and support staffs with affordable help from world-class management platforms and consulting experts. Benefits of the ProSight line of managed IT services include fixed network maintenance expenses, smart automation of routine management processes, continual adoption of the latest technology, graceful transition from legacy systems to current solutions, close alignment of computer technology with business goals, guidance from veteran IT experts, and allowing management to concentrate on business rather than fast-evolving computer technology.

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  • Ubiquiti UniFi Controller Specialists Urgent Wireless Professionals

  • 24 Hour Amazon cloud integration Programming
    Amazon AWS hybrid cloud integration Programming Company

    Progent offers affordable remote consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent can provide as-needed consulting to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.

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    On-site Technical Support Windows 2008 Failover Cluster

    Progentís Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to reduce system downtime by providing cost-effective online consulting for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and transparent maintenance. Progentís business continuity experts can help your company to plan and validate an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to architect, implement, and manage fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

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  • After Hours Microsoft Certified Partner System Center Operations Manager Setup and Support
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    Even if your company has a minimal network services staff and a limited IT budget, your information network can still feature the same high availability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT professionals, the most recent system management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and hardware operating.

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  • Telecommuter Network Infrastructure Onsite Technical Support
    Remote Workforce Network Infrastructure Troubleshooting

    Progent can assist small and medium-size companies to plan, deploy and debug the infrastructure required for offsite workers.

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  • Microsoft Windows 2016 Administration
    Microsoft Project Server Manager

    Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting team can help you design, integrate, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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  • SQL Server 2014 Azure Backup Consulting
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    Microsoft SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and onsite consulting services including system design, deployment, administration, troubleshooting, and application development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.

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  • Urgent ISA 2004 Server Integration Services
    24 Hour Internet Security and Acceleration Server Online Help

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection needs without limiting your network.

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