Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent connectivity to email, scheduling, web-based programs, and other vital business data. Progent offers Salem, Oregon companies support from BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for businesses of any size, effective deployment and maintenance of RIM BlackBerry solutions has become more difficult. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses often resort to external support firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's proven remote support model, provides small businesses an economical solution for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and safely.
Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.
Progent locations in Oregon State
Integration Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry smartphones, offering a centralized solution for controlling critical jobs such as smartphone deployment, updates, and deactivation and offering a strong foundation for security and high availability. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.
BlackBerry Enterprise Server provides a wealth of security options starting with advanced encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great versatility in adjusting levels of security to match the special requirements of your company's environment. Progent's BlackBerry certified consultants can assist your company to select powerful security features and activate them wirelessly. Examples of these wirelessly configurable security settings include:
- Lock down a BlackBerry device
- Wipe information from a misplaced or stolen BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry Enterprise Server also offers versatility in determining how to prevent BlackBerry users from loading or running unsafe or prohibited programs. Progent can help you to choose protective techniques like:
- List precisely what programs are permitted on the device
- Prevent third-party software from using persistent storage on the BlackBerry smartphone
- Determine what resources external programs can use on the BlackBerry smartphone
- Limit the types of access third-party programs running on the BlackBerry smartphone can establish
- Block all external software from being installed or executed on the device
Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Salem, Oregon who need fast and affordable help from a certified RIM BlackBerry support expert, Progent provides effective online help from a veteran support team who have provided network solutions to organizations in each state in the U.S. (Refer to Progent's customer testimonials.)
Remote support avoids travel expense and lets engineers resolve problems rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in fields including troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and IM, install access control lists, manage Exchange Server data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and network needs analysis, system design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to design a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist you to determine which management model and hardware products meet your requirements, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.
Call or Email Progent to Get Support from a BlackBerry-Certified Professional
If you wish to ask Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.