Consulting Support for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most popular solutions for maintaining mobile access to email, scheduling, web programs, and other critical business data. Progent offers Salem, Oregon companies the expertise of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone solution.

As the complexity of small company IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for companies of all sizes, effective integration and maintenance of RIM BlackBerry technology has become increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and shared databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient remote support capabilities, gives small businesses an economical alternative for incorporating BlackBerry products seamlessly into their information network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to track and control BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
United States
(541) 359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
United States
(503) 334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
United States
(503) 967-4777 Salem Network Support Services


Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry devices, providing a centralized platform for controlling key tasks like smartphone deployment, upgrades, and deactivation and also providing a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and allows remote synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server includes a variety of security options starting with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in adjusting levels of security to match the specific requirements of your environment. Progent's BlackBerry certified consultants can help you to choose powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security features include:

  • Disable a smartphone
  • Erase information from a missing BlackBerry device
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BlackBerry BES Server also provides flexibility in determining ways to keep users from installing or running unsecure or unauthorized applications. Progent can help you to select blocking techniques such as:

  • Specify precisely what programs are permitted on the device
  • Block third-party programs from allocating persistent storage on the BlackBerry device
  • Select what resources external programs can access on the device
  • Limit the kinds of access third-party programs running on the smartphone can establish
  • Prevent all external programs from being loaded or executed on the smartphone

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs assessment, system design, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to design a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management model and hardware products meet your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning alternatives for software versions, processors and storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to run company-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
To contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.



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    Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.

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    Microsoft Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft Certified engineers are skilled in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy legacy version configuration objects in online AD environments, and repair of unsuccessful installations of AD and Active Directory-associated programs.

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    Progent provides consulting for security analysis software such as LANguard from GFI for running a variety of programmed system testing scans to uncover potential security problems. Progent has broad experience with network auditing tools and can help you to make sense of testing reports and respond effectively. Progent can show you how to design security into your business operations, configure scanning software, plan and deploy a secure network environment, and suggest procedures to maximize the safety of your network. Progent's security consultants are able to show you how to configure a firewall, design secure remote connectivity to email and data, and integrate virtual private network. Progent's certified security consultants can test the security of web software and can run comprehensive information security tests of company-wide security to validate your company's compliance with recognized international security standards including FISMA, NIST, and ISO 17799.

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    Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project Server and can provide a wide variety of affordable online support services based on industry best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include solution design, software configuration and migration, setting up secure collaboration among onsite and offsite users, network optimization, and specialized online training classes.

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    Progentís Microsoft-certified engineers can assist you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, plan an affordable upgrade strategy that minimizes business disruptions, and deliver inexpensive, professional remote support to aid you to install 64-bit PC desktop software and application programs on your existing hardware.

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    Progent's Microsoft-certified consultants can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to modify your current SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft platforms such as ADDS, SQL SSRS, and Internet Information Services.

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    Aironet 700 Access Point Remote Support

    Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or on-premises integration and debugging services to help your organization to plan, implement, update, optimize, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your specific workplace layout, construction, and expected network traffic.

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    Progent's management team includes industry veterans with years of experience delivering computer consulting services, technical support, and long-term IT planning to businesses ranging in size from startups to global enterprises. Great service requires great personnel, and Progent has put together a management team that can provide businesses with the top service value in the industry.

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based infrastructure into a cohesive information management solution.


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