Besides providing rapid access to guidance from top-tier IT professionals and subject matter experts (SBEs) to help Salem, Oregon companies with discrete technical issues or strategic projects, Progent offers short-term staff augmentation to deal with more generalized services such as PC support, network management, and Help Desk response. On-demand staffing can help organizations to deal with expected or surprise surges in the need for IT personnel, which may be caused by scenarios like company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover voids resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary staff augmentation services give businesses the versatility to respond to increases in requirements for network personnel without being saddled with the expense and delays that come with reviewing and recruiting appropriate technical help and without the risk of increasing your in-house staff size.
Key aspects of Progent's short-term staff augmentation services include:
Progent's Co-managed Center Service
- Fast access to reliable network pros
- Easy initiation, termination, and resumption of services
- Transparent extension of your in-house network support team
- Full reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled promptly
- Strong working relationship with a top-level, full-service resource for network expertise
Progent's co-managed Call Center program is a proven on-going staff augmentation alternative that enables IT groups to share the work of Call Center support transparently between their full-time network staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint service solution powered by the leading group professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network expertise for organizations throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Salem, Oregon Organizations
Progent's veteran roster of certified engineers offers Salem, Oregon companies a wide array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary Staff Augmentation for Salem, Oregon Businesses
To learn more about Progent's short-term staff augmentation services for Salem, Oregon businesses, call 800-993-9400 or visit Contact Progent.