In addition to providing fast contact with top-tier network consultants and subject matter experts (SBEs) to help Salem, Oregon businesses with specific IT problems or longer-term initiatives, Progent offers temporary staff augmentation to deliver more broadly defined services such as desktop support, network management, and Call Center response. Short-term staffing makes it possible for businesses to deal with expected or unplanned increases in demand for IT services, which may be caused by scenarios like company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also fill gaps caused by the absence of in-house staff members because of scheduled vacations, health issues, termination, etc.
Advantages of Progent's Temporary Staffing Services
Progent's short-term staff augmentation services give organizations the ability to respond to increases in requirements for IT services without dealing with the costs and hassle associated with identifying and recruiting appropriate technical help and without the risk of increasing your full-time staff size.
Important aspects of Progent's short-term staffing services include:
Progent's Shared Center Service
- Fast access to proven IT professionals
- Easy initiation, termination, and resumption of services
- Seamless augmentation of your full-time IT staff
- Full reporting of services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Close working relationship with a top-level, full-spectrum source for IT expertise
Progent's shared Call Center service is a proven flexible staff augmentation option that enables IT groups to share the work of Help Desk Call Center support transparently between their internal network staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk program is a collaborative support alternative powered by the leading shared professional services (PSA) tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of experience delivering online and onsite network services for organizations throughout the U.S. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Salem, Oregon Organizations
Progent's seasoned team of certified engineers can deliver Salem, Oregon businesses a broad range of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Salem, Oregon Companies
To find out more about Progent's temporary staffing services for Salem, Oregon organizations, call 800-993-9400 or visit Contact Progent.