Salem Remote Workers Configuration Support Partner
Solution Planning, Implementation, Management and Help Desk Consulting Experts
Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Salem organization to select the appropriate tools and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Salem, Oregon organizations to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for a remote work environment can be particularly challenging if you must manage a mix of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote help for both legacy as well as modern IT products in virtual office venues enables you to make efficient use of your existing network infrastructure and offers fast access to expertise for implement essential upgrades. Support services offered by Progent to assist your company to create a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authorized at-home employees to access IT assets located at your corporate datacenter or in the cloud. Progent can help your company to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad range of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and use a data center computer's desktop. This provides IT managers more control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent offers expert online support for configuring routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are commonly utilized by telecommuters to access their router for work. This can create performance and security problems. Progent can help businesses to mitigate these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access solutions affect the speed and reliability of connections between at-home workers and the company network. Line-of-business processes might demand backup Internet connections in the event the normal connection breaks. Progent can provide expertise for picking Internet service providers, picking appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet access. Refer to Internet access integration services.
IP Voice Solutions for an At-Home Workforce
Expanding the corporate PBX environment to include telecommuters is vital to supporting a productive at-home workforce. A broad range of cloud-based IP voice products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of any size to plan or maintain a remote IP voice environment that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their existing Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages other mixed media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these VoIP solutions and provide on-demand deployment and troubleshooting services.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. For details about Progent's consulting services for Webex as well as for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist you to optimize your WAN infrastructure to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that create a consistent user experience for exchanging information across a corporate network and on a broad range of endpoint computers. Progent has provided online consulting services for SharePoint and Exchange Server since their original publication and can assist businesses to tune these critical collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint utilizes web sites to enable collaboration and knowledge delivery by providing policy-driven delivery of data, workflow, and tools for searching through enterprise-wide business data. SharePoint permits you to create protected web portals that permits at-home workforce to view and update consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint support services, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, see integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home workers can save files to OneDrive, and colleagues can access them safely through a browser. Provided with Microsoft 365, OneDrive enables at-home employees to co-edit files. Revisions created offline are synced when you go back online. For information about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Cloud Integration for Remote Workers
Progent offers affordable remote support for enabling organizations to build, manage and optimize cohesive network architectures that combine internal data centers, remote workers, branch offices, and cloud services. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix problems with cloud connectivity, identity, and security.
Microsoft Azure is a leading family of public cloud services that enables you to use IT infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services including the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected connections to Azure services for remote workers by configuring and troubleshooting firewall appliances and VPN tunnels. To learn about Progent's expertise for Microsoft Azure, go to Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Microsoft applications and cloud services are marketed in a variety of bundles intended for customers ranging from individuals and small offices to large enterprises. Progent offers fast and easy online contact with experts familiar with Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your telecommuters to achieve top business value. To learn about Progent's consulting expertise for Microsoft Office 365, go to Office 365 consulting services.
Office 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product product suite. Exchange Online offers the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to operate seamlessly with local deployments of Exchange, allowing customers to build hybrid networks. Progent's certified Exchange consultants can provide as-needed help to get you through challenging IT bottlenecks and can also provide comprehensive project management services to ensure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online environment. For information Progent's expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's top source of cloud-based services. Progent offers rapid and economical online access to cloud integration experts who can help your organization to design, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to create a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your main office, a remote branch, at home, or on the move. To learn about Progent's expertise for Amazon AWS, go to Amazon AWS integration services.
Google Cloud (GCP) is a popular suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your current IT resources with the Google Cloud, and Progent's database experts can help you make your critical applications cloud friendly so your telecommuters can take full advantage of Google Cloud Platform services. Progent's consultants can help your business to set up VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and simplify access management for telecommuters with GCP Cloud Identity services. Progent's experts can also help your organization to utilize GCP's unified management tools to control and track your Google Cloud environment. For information, go to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for Telecommuters
A rapid, organization-wide switchover to a teleworker workforce, which could be the result of an epidemic or as an element of a business continuity plan, can overstretch even a well-staffed internal Help Desk. Progent's Help Desk services make it possible for organizations to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's extensive network of remote technical support experts combined with enterprise-class ticketing and tracking software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop support from initial service requests through ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal allows teleworkers to monitor or revise their current tickets, add details, and append screen captures and attachments. Technical support services are delivered at a significant discount off Progent's normal Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Supplemental Service enables your company to augment your existing Help Desk Call Center team by splitting responsibilities for Call Desk support transparently between your regular IT support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collaborative support solution based on the leading PSA tool for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Help Desk Supplementation Services can enable your company to deliver best-in-class desktop support to your from-home workers, refer to Progent's Help Desk Call Center augmentation Services.
Security and Compliance for Teleworkers
Telecommuters commonly run their own equipment and work in an unsecured space. This increases their exposure to cyber attacks and calls for careful use of security appliances, remote endpoint monitoring, and the enforcement of security policies in compliance with leading practices. Progent's veteran roster of certified data security experts can help your company to plan, deploy and administer a compliant cybersecurity environment that protects sensitive information in IT networks that incorporate an at-home workforce.
- Firewalls enable you to create a network environment that can be safely accessed by local users as well as by teleworkers, mobile employees, suppliers, customers, and the public. Modern firewall devices allow you to assign and control different access rights to different groups of users and to scale your IT network and modify your security as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support services, visit firewall integration and support expertise.
- Online Endpoint Monitoring makes it easy to track the disparate devices utilized by teleworkers and either reject or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint, monitoring all activity and utilizing advanced AI technology to identify new attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the infected endpoint from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even when they are disconnected from the Internet. For details about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
- Security Audits can evaluate the exposure of your information system to all types of outside and local security attacks for an environment that includes telecommuters. Progent can run online, automated cybersecurity analysis software for quickly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be provided by network security experts with top credentials including CISA, CISSP, and GIAC, can assist your company to evaluate your workflows and policies and assess your WAN architecture to allow you to implement the highest level of security for your at-home workers.
Data Protection for Telecommuters
Data Protection involves backing up and restoring critical data so as to avoid data loss and reduce recovery time and effort in case of storage failures due to hardware issues, programming glitches, operator mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for an at-home workforce must address diverse types of user-owned endpoint devices. Progent offers fast remote access to experts knowledgeable about a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up resources distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a rapid changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and validate a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified solution for protecting corporate information by controlling on-premises, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and applications. Remote endpoint computers can be user owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to deploy and authenticate apps on managed devices, push updates and certificates, configure rules for accessing data and resources, set passwords, establish VPN connections, determine how home-based workers share information, set up threat protection, ensure security compliance, and delete sensitive data from missing, stolen or decommissioned devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your teleworkers, visit Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual software delivery platform for identity control, application management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment via a one-time purchase. Key capabilities of VMware Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Salem, Oregon organization, phone
An index of content::
Programming Company Amazon AWS cloud services integration
Amazon SQS Programming Firm
Progent can provide cost-effective online consulting to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to deploy all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and within budget.
Amazon SQS Engineer
Amazon AWS hybrid cloud solutions Contract Development
Progent offers cost-effective remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Integration Firesight
Adaptive Security Device Manager Computer Consultants
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Expert Windows Server 2008 Security Outsourcing
Integration Microsoft Windows 2008 R2
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, develop test systems and rollout plans, install Windows Server 2008 with your network environment and applications, train your support staff how to use enhanced administration utilities, and provide continuing consulting and support via affordable options such as Help Desk Call Center support and online technical assistance.
Time Machine and Outlook for Mac Computer Consulting
Microsoft Outlook for Mac IT Consulting
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit email, examine the GAL, copy addresses, synchronize appointments, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.
Job Opening Home Based Microsoft Certified
Freelancing Job Compensation for Microsoft Consultant
Progent's compensation model is based on contribution, so similar to working as an independent consultant, your earnings are directly driven by your work effort. Some Progent consultants stress quality of life and choose to work at a more relaxed pace, utilizing our flexible calendar to pursue individual pursuits such as mountain biking, motorcycle racing, skiing, fishing, travel, or spending free time with family and acquaintances. Other consultants take advantage of the chance to make big bucks through hard effort and long hours. Progent completely encourages both sides of the spectrum and any point in between.
Remote Consulting Microsoft Windows 7 Migration
Windows 7 Training Integration Services
Progent's Microsoft certified engineers offers offsite and on-premises consulting services to help your company to administer, maintain, and troubleshoot computers based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, backup and restore, remote access, mobile device management, wireless configuration, and 24x7 system monitoring and alerts.
Q&A about Recruiter Microsoft Consultant Employment
Q and A about Cisco Consultants Full-Time Job
For answers to frequent questions about becoming employed by Progent, go to Consulting at Progent Frequently Asked Questions.
Automated Server Monitoring Network Consulting
ProSight Server and Desktop Management Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the health of critical devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so all potential problems can be resolved before they have a chance to impact productivity.
Services ProSight VM Security
ProSight ESP Endpoint Protection Online Support
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
ransomware removal and data restore Consultancy
ransomware removal and restore Services
Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.
Windows 2003 Server Setup and Support
Windows Server 2003 Professional
Progent's certified Windows Server 2003 engineers can provide computer support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support services include network planning, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Windows 10 Business Store Portal Engineer
Top Microsoft Windows 10 Assessment and Deployment Kit Specialists
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and ongoing Call Center support services.
Microsoft Exchange 2007 Specialists
Microsoft Exchange Help and Support
Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
Virtual Call Desk Support Services
Call Desk Sharing Remote Troubleshooting
Progent's Microsoft certified experts provide several service programs to help medium-size and large businesses create an efficient and successful in-house Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations sift through the numerous top level Help Desk software packages on the market and determine what packages may be too costly, lack critical functions, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who need to reinforce their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed workers.
Dynamics GP eConnect Consultant
Emergency Dynamics GP Integration Manager Services
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that allow you to analyze your business more effectively, turning uncooked data into useful insights into your business.
Juniper J2320 Router Security Companies
Juniper J4350 Router Security Contractor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Exchange Server 2016 Upgrade Planning Online Help
Microsoft Exchange 2016 Upgrade Planning Engineer
Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft SQL Server Consulting
24/7 SQL Coding
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Expert Microsoft Certified Monitoring and Reporting Technology Consulting
System Center Operations Manager Outsourcing
Progent provides a selection of network service bundles for small organizations. These IT outsourcing and server monitoring services are built around the proactive problem solving abilities of System Center Operations Manager, a next-generation server and system support software platform that monitors the reliability, performance, and security of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced IT service programs, small companies can select a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
SharePoint Server 2013 Technology Consulting Services
SharePoint Portal Server Configuration
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, technical support, and application development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a common location for your employees or customers to connect to, organize, distribute and manipulate relevant information, files, and software and to interact with one another. SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they’ve developed in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help your organization to maintain your current SharePoint solution or upgrade to the latest release of SharePoint.
24x7x365 Windows Server 2012R2 upgrade Consulting
Windows 2012 R2 On-site Support
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create an enterprise-wide security plan, automate network administration, assist with application development, and build and validate a DR/BC plan.
Consultant Shared Help Desk Ticketing
Support and Help Co-managed Call Center
Progent provides three essential types of Helpdesk services : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your customers easy access to a reliable support resource with extensive experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company productivity. Progent's goal is to fix and not simply report problems.
Remote Support Services Offsite Employees Infrastructure
Remote Employees Infrastructure Remote Consulting
Progent can assist small and mid-size companies to design, deploy and troubleshoot the infrastructure to support work-from-home employees.
ProSight Email Denial of Service Protection Consultants
ProSight Email Zero Hour Protection Consulting
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Top Ranked Dynamics GP Excel Cubes Consulting
Microsoft Dynamics GP Visual Studio Consultant
Progent's expert application designers and software developers can assist your business to create customizations to Microsoft GP that support the special requirement of your business without losing the advantages of seamless Windows integration. Progent can also provide help with a selection of software development technologies that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
RV Series VPN Router On-site Technical Support
3900 Router Troubleshooting
Cisco has developed an extensive array of routers that includes appliances built to provide the protection, performance, and reliability required by organizations ranging from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
SQL Server 2019 Migration On-site Technical Support
SQL Server 2019 Machine Learning Services Online Support Services
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless intranet solution.
CISSP Certified Security Engineer
Professionals CISSP Certified Security
Progent's CISSP-premier network security consultants can help businesses of all sizes with any facet of IT security. Progent can help implement cost-effective security systems that guard a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile users accessing IT resources distributed over multiple physical sites and various clouds.
Migration Consultants Small Office
System Support Small Office
For small companies interested in Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Immediate Data Center Colocation Network Consultant
Award Winning IT Consultant Data Center Colo
Progent’s colocation center support services are designed for businesses with equipment housed at Internet Data Centers or data center colo hosting facilities and in need of on-demand on-site assistance at the collocation site as well as off-site support from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and data center and colocation consulting services such as system architecture evaluation, Windows and UNIX server installation and support, troubleshooting for server and communications networking, development and installation of fault tolerant systems, defining and implementing layered security structures, firewall integration and support, designing load balancing environments, and planning high-availability server clustering configurations.
Citrix virtual desktops Services
Top Engineer Citrix XenDesktop
For desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your IT network; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your existing virtual desktop software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your network managers to follow industry leading practices to maintain XenDesktop efficiently.
PC Desktop Network Consulting Companies
Small Business Computer Consulting Services Desktop Technology
Progent can provide a variety of affordable online and onsite support services to assist you to deploy, manage, and debug desktops and handhelds based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
SQL Server 2012 Security Setup and Support
SQL Server 2012 Reporting Services Remote Support Services
Progent offers the support of certified engineers and experienced database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified data security professionals to help your business to assess the potential advantages of SQL Server 2012 for your organization, set up test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and define an efficient and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
SharePoint Server Professional
Support and Setup SPS 2019
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently coordinating people, groups and data. SharePoint offers a central location for your employees or clients to connect to, organize, share and manipulate relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge they’ve created in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist you to support your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Private Cloud Hosting Services Consultancy
Award Winning Private Cloud Integration Consulting Services
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent’s private cloud hosting service to eliminate major capital costs for the acquisition, maintenance, and operation of network hardware and facilities while benefiting the highest levels of system reliability and security.
Small Business Consulting Services Firm
Design Firm Small Business
Progent is a pioneer in affordably providing enterprise-class network support to small companies. Progent's success in handling the IT support requirements of the historically underserviced small business market is the cumulative result of major technical and operational innovations that have removed a great deal of the conventional costs out of administering network service, injected unmatched technical skill into the IT service mechanism, and significantly accelerated the repair process.
Network Architecture On-site Technical Support
Network Architecture Server Consulting
For enterprises with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network consultants offer a variety of network consulting services such as project management, Sarbanes Oxley compliance, office moves, corporate security, network design, local or remote branch office support, and troubleshooting for co-location hosting environments. A Progent network architect can help you design a multi-site information system that makes efficient use of collocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help major enterprises design, deploy and maintain major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
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