Immediate Remote Help for Salem Oregon UNIX, Linux, or Sun Solaris NetworksFor small businesses in Salem Oregon, Progent provides technical support for information systems powered by UNIX or Linux or for networks that include a combination of UNIX and Microsoft technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of Cisco CCIE-certified network specialists for challenging connectivity problems, plus the assistance of CISA and CISM-accredited security engineers to help with advanced security architecture and business continuity planning.

Progent's online technical support engineers represent exceptional value because they have the practical background and the advanced tools to solve the majority of information system problems rapidly. This lowers direct expenses because solutions accumulate fewer chargeable consulting minutes. Online help also avoids the cost of dispatching an engineer to your location. Your company benefits even more in incidental expenses by reducing or eliminating system outages and associated losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused executives.

Progent's pricing model for online support is designed to get the most out of your IT service investment. Progent charges on a per-minute basis for phone consulting, so you owe only for the services that you actually get. Unlike typical online support organizations, Progent requires no service activation surcharge or minimum fees. Progent's one-minute billing unit and simple policy for billing save you from scenarios where speedy. minor repairs manage to end up as major tabs. Progent's penchant for solving problems efficiently translates into your business conserving money.

Progent's Remote Service Tools
Over the years, Progent has refined an arsenal of customized tools and proven methodologies which ensure the highest level of effectiveness for online consulting and repair for small company IT systems. Progent offers protected VPN support for VPN gateways from multiple leading sources including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN access enables the staff of Progent's online support team to access your network remotely without compromising corporate security.

Progent's powerful service reporting system maintains comprehensive records for all service that Progent's customers have been provided. Progent's team service personnel have access to the details of assistance rendered to each Progent client by every Progent consultant. This database of problems and repairs is organized as a conveniently searchable internal knowledge base that permits Progent's remote technical experts to communicate their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's high-level certifications and close relationships with key vendors such as Cisco and Microsoft permit access to other extensive support databases and allow priority access to manufacturers' in-house engineering staff so Progent's online consulting specialists are able to find the best resolutions promptly.

Get Remote UNIX/Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's phone support in Salem Oregon or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent need for network help, go to Immediate Emergency Support.

Phone-based Network Support Services Available from Progent
Progent's online network support engineers have certified skills in an extensive array of disciplines. This broad range of capability enables Progent's engineers to tackle almost any problem likely to crop up in a small or midsize business information system. Certifications held by Progent consultants in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Professional.

To provide assistance to customers with multi-platform environments, Progent also offers the skills of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional consultants.

Remote support provided by Progent to companies in Salem include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a broad range of computer technology including system architecture, messaging solutions, network and operational security, UNIX/Linux and Microsoft Windows integration, VMware products for server consolidation and simplified management, and migration from legacy systems to the latest Windows or Linux-powered environments. Progent's team-oriented methodology for solving network problems enables quick escalation, if necessary, to consultants with appropriate expertise to tackle complex scenarios. This accelerates solutions of critical problems, reduces lost productivity, and cuts service expense.

    Progent's UNIX and Linux consultants can provide urgent online help for diagnosing problems within UNIX/Linux systems based on popular derivatives of UNIX including:

    Major Linux variants for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco CCIE for Complex Network Problem Solving
    Cisco Engineers for Salem OregonThe Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure professionals, and indicates a person's technical skills at the expert level. Cisco qualified CCIEs can resolve the most intractable challenges associated with network infrastructure planning, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs can cooperate closely with Cisco's internal support staff in analyzing problems with IOS Software network administration utilities and coming up with alternate approaches or locating program updates. Cisco qualified CCIEs are an exceptional cost-effectiveness since their depth of experience enables them to find solutions for even the most intractable problems quickly. In many instances, less experienced engineers can struggle for many hours or days with identical tasks that a CCIE can resolve in minutes. Few support organizations make Cisco CCIEs available to support small and medium sized companies. Progent can provide quick telephone access to a Cisco CCIE so your company can receive immediate assistance for complex network infrastructure problems that are impacting worker efficiency but are beyond the scope of your regular computer maintenance personnel. Progent's CCIE support experts can tie into your network by means of sophisticated remote support technology in order to perform efficient, secure, and affordable analysis and remediation. Progent's Cisco CCIEs offer assistance with all of Cisco's top-selling family of infrastructure products including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst family switches, plus VPN technology.

  • Certified Microsoft Windows Expertise
    MS Windows Support for Salem OregonProgent's Microsoft-expert online service engineers offer computer system troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can help your company with a wide range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange 2010 monitoring and support, SharePoint 2016 migration support, SharePoint Server 2019 design and integration, Microsoft Teams migration expertise, Microsoft Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a wide range of remote PC desktop support such as Windows 7 migration support, moving to 64-bit desktop applications, configuring Office 2010, and automating workstation deployment.

  • CISM and CISSP Certified Network Security Experts
    CISSP Certified Network Security Consultants for Salem OregonProgent's accredited CISM and CISSP security engineers offer a range of system protection solutions that can enhance the defenses of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or help your company to clean up rapidly following a serious breach. Security services offered by Progent include: thorough security audits using utilities such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds tools and Nikto; quick recuperation from virus and worm assaults; installing firewalls; designing secure architectures for off-site and mobile access; securing your email infrastructure from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert online consulting support to help businesses of any size integrate their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that utilize local resources along with cloud services. To help you to integrate public cloud services with networks, Progent can provide a range of cloud integration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Special Support Programs Available from Progent
Progent offers the skills of world-class remote consulting experts for contract IT projects that small businesses often need. Progent's charges for longer-term consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these important fields of information technology enables customers to execute critical initiatives within budget and on time. Progent's project-based remote consulting solutions include:
  • Call Center Expertise
    Progent's Call Center support programs for small companies with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center services are ideal for smaller organizations who don't have the resources to build and maintain an in-house Help Desk but who need fast response from an efficient Help Desk with professional telephone support plus the technical depth to escalate complex tasks to high-level engineers.

    Progentís shared Help Desk services allow your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is a collaborative service desk solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Help Desk consulting support can guide you in building an efficient new Call Center or enhancing your existing organization, selecting or modifying Help Desk Call Center application software to address the particular requirements of your corporation, or adding occasional online personnel to supplement your in-house Call Center resources during high-demand scenarios such as software migrations, major upgrades, or installing new applications.

    Progent's Help Desk staff of veteran information technology professionals gives your customers in Salem Oregon immediate access to an efficient technical support resource with years of background delivering telephone-based support and remote troubleshooting for IT systems powered by UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk Call Center the reputation as a key driver of business performance, and Progent's goal is to resolve rather than simply report network issues.

  • Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Consulting Group offers remote professional consulting support and training in specific business application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, customization, and education for Microsoft applications including Microsoft CRM, Microsoft Project, Word, and Excel. To learn additional information on Progent's expertise, custom programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Apple Mac consultants can support the artistic aspect of Macintosh computing by delivering phone-based help services and training in graphics, sound, and motion video. Progent's support professionals can provide assistance in a range of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with common jobs like scanning or digitizing audio/video or building an audio/video post production lab.

    Online Network and Server Monitoring Services
    Progent offers businesses in Salem Oregon remote computer system monitoring support powered by Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to accommodate your environment so that your computer support is proactive and automated. By spotting looming issues before they evolve into full-scale emergencies, automated monitoring can ward off disruptive and expensive information system breakdowns. Progent can also deploy network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments powered by a variety of platforms.

How Your Salem Oregon Business Can Contact Progent's Remote Service Experts
To contact Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or see Contact Progent.

Oregon State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oregon.

Onsite IT Consulting
Progent locations in Oregon State

City Address Phone Link
Eugene 296 E 5th Ave, 5th Floor
Eugene, OR 97401
541-359-3233 Eugene Network Support Services
Portland 811 SW 6th Ave
Portland, OR 97204
503-334-0354 Portland Network Support Services
Salem 216 Commercial St. NE
Salem, OR 97301
503-967-4777 Salem Network Support Services

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    Progent's Microsoft Certified professionals can provide expert support for major implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or upgrades and can provide onsite personnel to help large companies with installations of Exchange Server 2007 in the or any area served by Progent's consultants.

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    Microsoft Windows 8.1 is engineered to run on devices from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, such as its touchscreen support and signature live tiles user interface, provide a broad selection of benefits for organizations who know how to exploit them. Progent's Windows consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you derive significant competitive value from the operating system's many new and enhanced technologies.

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    GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security capabilities covered within GIAC certification including evaluating infrastructure vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Our Experts Group provides support in key technologies that include Apple OS networking and applications; Support for Linux-based, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project logistics services; Custom program design and integration; Web site, electronic business, Electronic Data Interchange, and client information portal development and deployment; DBM support and efficiency consulting; Management intelligence expertise; and Telecom architecture consulting.

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    Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud-based products and services.

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    Progent can assist small and medium-size businesses to plan, install, validate and manage data protection technology for offsite workers.

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    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create specialized line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to create reports that let you analyze your business more effectively, turning uncooked information into valuable understanding of your company and customers.

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    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client relationships. Integrated Sales and Customer Service components enable in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the most sensible server and communications environment, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer support databases.

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    ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching platform for securing the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you design, cost-justify, test, install, customize and support the Standard or Enterprise edition of ISA Server on your network.

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    Microsoft CRM helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service modules allow employees to share data to help promote selling success and offer steady, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.

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    Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of all sizes to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration ecosystem.

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    Cisco's Meraki line of switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to assist your company to design and deploy a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, set up policies to ensure compliance, develop and test a disaster preparedness strategy, and troubleshoot technical issues related to any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking infrastructure.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for centralized management.

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    Progent can assist you to plan and execute an efficient migration from a Sun Solaris-powered information system to a network based on MS Windows and capable of running Microsoft's familiar office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can help you guard your information and reduce productivity disruption by developing an efficient transition plan that preserves your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration expertise, information and application software porting, and server and storage migration and consolidation.

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    Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, enables safe self service, and delivers a single point of control for managing multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of designing, installing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.

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  • Immediate Microsoft Forefront TMG 2010 Support and Setup
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    Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a single-server platform for an array of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft engineers can assist your company to design and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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  • Professionals Azure and SharePoint integration
    Azure integration Services

    Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical mistakes small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.

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  • Slackware Linux, Sun Solaris, UNIX Computer Consulting Salem, OR Salem, OR Mandrake Linux, Sun Solaris, UNIX Remote Consulting
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    For medium-size businesses looking for IT support, Progent offers a variety of options such as on-site help, remote support, phone-based Help Desk, 24x7 support with automatic network monitoring, emergency staff augmentation, site relocation services, application programming, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent provides expert onsite support for fixing network issues quickly and affordably.

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    Cisco Telepresence Consulting Services

    Progent can provide access to a senior specialist with years of hands-on experience configuring, managing, and enhancing telepresence platforms from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal network support group, your Internet Service Provider, and your telepresence platform supplier to help your company increase the business value of your telepresence solution.

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    Progent's proven ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or Locky.

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    Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools enable Progent to create custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more thoroughly, transforming raw data into valuable understanding of your company and customers.

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    Progent's network engineers can help you to streamline desktop PC change and update deployment by providing support for management tools such as Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

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    Progent provides national online phone support and consulting services for companies that operate macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X users a range of IT services such as desktop support, upgrading to the current version of macOS from other earlier editions of macOS or OS X, plus help with Mac application software. Progent can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Remote network consulting provides maximum leverage for your IT budget by protecting client efficiency and limiting the hours billed for computer analysis and repair. Advanced online support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by traveling to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult network issues.

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  • Setup and Support Double-Take Backup
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    DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a range of affordable solutions for backing up and recovering business-critical applications such as Exchange Server, SQL Server, Blackberry, and SharePoint. Progentís business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite products into small company information networks to create a high level of availability and disaster recovery readiness at a budget-friendly cost.

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    Microsoft Dynamics GP allows you to expand and manage your company better by delivering deep availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP offers major productivity benefits including its ability to expand the reach of your organization, manage your accounting, computerize financial processes, unify processes throughout your business, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can help you configure and manage a robust, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.

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