Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business information. Progent can provide Salinas, California businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain existing BlackBerry environments or migrate efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for organizations of any size, effective deployment and support of RIM BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and corporate databases, small organizations frequently turn to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote service delivery model, gives small businesses an economical solution for incorporating RIM BlackBerry products productively into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and thoroughly.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers companies a centralized and secure source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for collaborative programs such a calendars, contact lists, tasks, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry smartphones have push-based connectivity with Exchange messages as well as to IM-capable software via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-certified engineers can assist you to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Professional BlackBerry Consulting Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to provide prompt technical help to businesses in the Salinas area or anywhere in California. Progent's experienced remote consulting team has helped businesses resolve computer issues and cut support expenses in every state in the country and established a substantial following of satisfied clients. (See Progent's client testimonials.)

Progent can provide online consulting support for a wide selection of issues associated with RIM BlackBerry software and devices including synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmA Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, editing user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also assist your business to troubleshoot a broad range of problems concerning synchronization, device recognition, email consistency, web access, mobile connections, Instant Messaging, workstation software configuration, and Desktop Redirector.

As a top innovator in providing nationwide online technical assistance for small company IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses low and, by resolving problems promptly, improves the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to use administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES system and help your company to define and implement appropriate security options.

Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, solution architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to support a BlackBerry BES Server, help your organization to decide which management approach and physical components meet your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices about options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry expert can assist you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or visit Contact Progent.



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    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, reconfigure and troubleshoot their connectivity appliances such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that need critical updates, or resolving performance problems.

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    Progent can help small and mid-size companies to deploy efficient endpoint management and monitoring platforms for maintaining endpoint devices operated by an offsite workforce.

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    Progent's Microsoft-certified professionals provide technical support and IT consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's migration, configuration, management, and support expertise for Microsoft Exchange 2003 Server include planning, installation, documentation, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.

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