Consulting and Technical Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web programs, and other critical business data. Progent can provide Salinas, California companies support from BlackBerry-certified experts who can assist organizations to manage their BlackBerry deployments or transition smoothly to a modern smartphone solution.

As the complexity of small company networks has increased, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small businesses often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology productively into their business information system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize mobile applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and safely.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


BlackBerry Enterprise Server Consulting Support
The BlackBerry BES Server gives companies a single and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs like calendars, address books, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, users carrying BlackBerry handsets can have effortless access to Exchange email and to IM-capable software via Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.

Expert RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible online to provide expert assistance to businesses in the Salinas region or anywhere in California. Progent's experienced remote technical support experts have helped IT organizations resolve network problems and reduce IT service costs in each state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)

Progent offers online help for a wide selection of technologies related to BlackBerry software and devices such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to design a wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and storage, network design, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Specialist
To contact Progent about technical support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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    Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.

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