Consulting Support Services for BlackBerry Technology
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once one of the most popular solutions for achieving anytime-anywhere access to email, calendars, web programs, and other critical business information. Progent offers Salinas, California companies the services of BlackBerry-premier experts who can help organizations to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations regardless of size, effective integration and support of BlackBerry technology has become more challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the need for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Exchange Server setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and support BlackBerry devices across your company, define security policies that make sense for your business, customize wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services


Integration Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Groupwise users to send and receive messages that stay encrypted in wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial management jobs ranging from smartphone setup and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks like:

  • Deploy and manage applications
  • Schedule device, program, and policy updates
  • Update BlackBerry device software wirelessly
  • Manage user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry Enterprise Server to implement important procedures not supported by the less advanced BlackBerry BES Server Express. These procedures include:

  • Set up and manage BES Server's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Set custom administration roles
  • Monitor and report on the health of your system

Some Ways That Progent Can Assist You to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email software. Progent's certified service professionals can also assist you to resolve a broad range of issues concerning synchronization, device detection, email consistency, web browsing, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide remote help for small office IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs at a minimum and, by resolving issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and support the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including resolving enterprise activation problems, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to define and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers support skills in important technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, install push and pull access control lists, manage Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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