Besides providing rapid contact with top-tier network consultants and subject matter experts to assist Salinas, California organizations with specific technical problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more generalized assistance such as PC help, network administration, and Help Desk call center response. On-demand staffing makes it possible for businesses to respond to expected or unplanned increases in demand for IT personnel, which may be caused by situations like mergers and acquisitions, data center moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Short-term supplemental staffing can also fill gaps resulting from the absence of in-house staff members due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services give organizations the flexibility to react to increases in demand for IT services without being saddled with the expense and delays associated with identifying and recruiting professional IT personnel and without the burden of adding to your permanent head count.
Key aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Program
- Fast access to proven network pros
- Simple initiation, cessation, and resumption of services
- Transparent augmentation of your in-house IT team
- Full documentation of services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems can be handled promptly
- Close working relationship with a top-level, full-spectrum source for IT support
Progent's co-managed Call Center program is a specialized flexible staff augmentation alternative that allows IT groups to share the work of Help Desk Call Center support seamlessly between their in-house IT staff and Progent's extensive team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative support solution based on by the industry's leading group professional services platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and onsite IT services for businesses across the U.S. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including CISSP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Salinas, California Businesses
Progent's veteran team of certified consultants and technical experts can provide Salinas, California companies a broad array of online consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:
Contact Progent for Temporary Staff Augmentation for Salinas, California Companies
To learn more details about Progent's short-term staffing services for Salinas, California businesses, call 800-993-9400 or visit Contact Progent.