UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Technical Support for
Salinas Small Office Network Systems
For small and midsize companies located in Salinas California, Progent provides support for computer systems powered by UNIX or Linux or for networks that feature a combination of UNIX-family systems and Windows technology. Progent has delivered remote troubleshooting to companies in every state in the United States. (See Progent's customer recommendations). Progent also can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the services of CISA and CISM-certified security consultants to help with advanced security design and business continuity planning.
Progent's remote technical support services represent exceptional value because they are equipped with the practical background and the sophisticated tools to resolve most information system issues rapidly. Efficient support reduces immediate expenses because solutions accumulate a smaller number of billable consulting minutes. Remote support also eliminates the cost of dispatching a consultant to your site. Your company benefits even more with indirect costs by minimizing or eliminating system downtime and related costs due to business discontinuity, disgruntled customers and vendors, idle employees, and distracted management.
Progent's billing policy for remote support is structured to get the most out of your network support investment. Progent charges on a per-minute basis for phone consulting, so you are invoiced only for the support that you receive. In contrast to many online support firms, Progent requires no service activation fee or minimum fees. Progent's per-minute granularity and clean policy for billing avoid scenarios where fast fixes somehow turn into major bills. Progent's penchant for disposing of problems quickly translates into your business saving money.
Progent's Online Service Technologies
Through years of experience, Progent has fine tuned a collection of customized technologies and field-proven processes that permit the highest level of effectiveness for remote help and repair for small business computer systems. Progent offers secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity permits the experts of Progent's Technical Response Center to interface to your computer system remotely without violating corporate security.
Progent's proprietary service reporting system maintains thorough histories of all support that Progent's customers have received. Progent's team service personnel have the benefit of the specifics of assistance delivered to every Progent client by every consultant. This archive of anomalies and solutions is stored as a readily retrievable internal knowledge base that permits Progent's online support experts to share their experiences company-wide to make sure that the effectiveness of Progent's technical support grows daily. Progent's high-level accreditations and close associations with major industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and permit priority access to vendors' in-house product engineers with the result that Progent's remote consulting specialists are able to find the best solutions quickly.
Start Receiving Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To access Progent's phone support in Salinas California or to learn more about Progent's phone support programs, contact Progent at
Remote Network Support Services Offered Progent
Progent's online technical service engineers offer certified skills in an extensive set of technologies. This wide range of technical skills allows Progent's engineers to manage practically any problem likely to crop up in a small business network. Certificates awarded to Progent consultants in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help companies with mixed-platform environments, Progent also offers access to engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.
Online services available from Progent to customers in Salinas include:
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UNIX, Linux, Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online support services cover a broad array of information technology such as network architecture, messaging solutions, network and operational security, UNIX and Windows integration, virtual server products for server hardware economization and simplified administration, and transitioning from legacy systems to current Windows or Linux-powered environments. Progent's group-based approach to solving technical issues promotes quick escalation, when required, to consultants with appropriate experience to tackle complex scenarios. This accelerates solutions of urgent problems, reduces lost productivity, and cuts support expense.Progent's UNIX and Linux support engineers can provide urgent online help for troubleshooting problems affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco CCIE credential is the top accreditation for networking engineers, and certifies a person's networking skills at the expert level. Cisco qualified CCIEs know how to deal with even the most intractable issues encountered in network infrastructure planning, integration, management, security, and problem solving. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal product support engineers in analyzing problems with IOS Software network administration tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs offer exceptional value since their deep expertise permits them to fix the most difficult problems rapidly. In common cases, less seasoned service providers can wrestle for hours or days with the same problems that a Cisco CCIE can resolve in a few minutes.
Few service firms make Cisco CCIEs accessible to assist small and mid-size businesses. Progent can provide fast telephone contact with a Cisco authorized CCIE so you can receive immediate help for severe network issues that are crippling worker productivity but are outside the experience of your local network service personnel. Progent's Cisco CCIE engineers can tie into your environment using sophisticated on-line support technology in order to perform fast, safe, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide assistance with all of Cisco's top-selling selection of connectivity products such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, VoIP phones and systems, Catalyst Series switches, plus VPN solutions.
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Certified Windows Support
Progent's Microsoft-certified online service experts can deliver computer repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can help your company with a wide range of platform support services such as Windows Server 2022 planning and migration consulting,
Microsoft Windows Server 2019 expertise,
Windows Server 2016 migration and hybrid cloud solutions,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 upgrade (help, assistance,
MS Exchange 2019 planning and configuration,
MS Exchange Server 2016 migration, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 planning and configuration, Microsoft Teams planning and integration, Skype for Business migration support, Microsoft Lync Server integration and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring,
Project Server training,
Small Business Server consulting, and
Windows Essentials migration and cloud integration.
Progent in addition offers a full array of online PC desktop support and troubleshooting services including Windows 11 migration and planning and deploying Microsoft 365 cloud environments for Windows desktops.
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CISSP and ISSAP Certified System Security Specialists
Progent's qualified CISSP and ISSAP security consultants offer a range of system protection services to bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or help your business to recover quickly after a damaging breach. Security support services available from Progent cover comprehensive network security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Nikto; fast recovery from malicious assaults; installing firewalls; establishing safe mechanisms for off-site and mobile connectivity; guarding your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced online support services to help companies of all sizes integrate their networks with leading public clouds including Azure and Amazon Web Services. Progent can assist your IT team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that utilize local resources as well as public cloud services. To assist you to integrate cloud services with networks, Progent offers a variety of public cloud integration services that include Microsoft 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent can provide the services of seasoned online consulting experts for special IT projects that small businesses often need. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the consultants involved. Progent's experience with these special fields of computer technology allows clients to complete major initiatives economically and on schedule. Progent's special online consulting solutions include:
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Help Desk Services
Progent's Call Center service offerings for small businesses with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Call Center support services are well suited for small businesses who don't have the resources to assemble and manage an internal Help Desk Call Center but who want quick communication with an effective Help Desk with proficient phone support as well as the in-depth expertise to escalate complex tasks to advanced engineers.Progent's Help Desk sharing services allow your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around the top professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk consulting support can aid you in building an efficient new Help Desk Call Center or enhancing your current one, evaluating or modifying Help Desk application software to address the special requirements of your business, or adding occasional phone support staff to work with your in-house Help Desk team during demanding events such as software migrations, mass updates, or rolling out new business software.
Progent's Help Desk Call Center team of experienced network professionals gives your customers in Salinas California quick contact with a dependable technical support group with substantial experience offering telephone-based help and remote diagnostics for networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center recognition as a solid driver of business productivity, and Progent's goal is to resolve and not merely track IT problems.
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Business Applications Support: Education, Custom Development, and Problem Solving
Progent's Applications Experts Group can supply phone-based advanced engineering expertise and training in special business application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting, custom programming, and education for familiar Microsoft business applications including CRM, MS Project, Microsoft Word, and Microsoft Office Excel. To read more information about Progent's expertise, custom programming, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.Progent's Apple Mac professionals can nurture the imaginative facets of Macintosh systems by providing remote consulting support and education in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Macintosh applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with common projects like capturing or digitizing audio or video or putting together an audio/video post production facility.
Online Network Monitoring Support
Progent offers companies in Salinas California online network monitoring support powered by MS System Center Operations Manager network monitoring, customized by Progent to suit your environment so your IT maintenance is proactive rather than reactive. By exposing possible issues before they evolve into network outages, remote monitoring can ward off stressful and expensive information system breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or systems that incorporate a combination of OS platforms.
To get in touch with Progent about emergency remote expertise with UNIX, Linux, Solaris, or macOS and OS X environments, go to Progent's Urgent Online Support, telephone
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
An index of content::
Enterprise hybrid cloud solutions Engineers
Engineers Microsoft Azure enterprise hybrid cloud solutions
Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that seamlessly combine on-premises resources along with one or more public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
System Center 2016 and Linux Integration Support Services
Top Rated System Center 2016 and Operations Management Suite Technical Consultant
Progent has more than two decades of experience configuring, and supporting the core platforms included with System Center and can help you to design, deploy, support, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can assist your organization to migrate to the current edition of System Center from a previous release or from a third-party IT management platform to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Clustered Windows Server 2012 R2 Integration
Consulting Cluster Server Windows 2012 R2
Progent's Microsoft-certified failover clustering consultants can assist businesses to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced fault-tolerant/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual machines, and help you to automate the administration of clustered servers.
System Center 2016 Amazon AWS Integration Technical Support Services
System Center 2016 and Exchange Online Integration Network Engineer
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
ProSight Email Spyware Protection Specialist
Email Anti-fraud Intelligence Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Hornetsecurity Altaro M365 OneDrive Backup Remote Technical Support
Hornetsecurity 365 Total Backup Computer Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Backup and Restore Software Technology Professional
Top Ranked Symantec Backup Exec Specialist
Progent offers economical remote support from engineers skilled in a broad array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide consulting support for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot backup/restore systems for a variety of environments such as local, remote, cloud-based, or hybrid.
scom 2016 application performance monitoring Support
operations manage 2016 IT Consulting
System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key applications by offering unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout local systems and cloud environments. Progent's consulting team can provide advanced remote and onsite expertise to help businesses of all sizes to plan, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Microsoft Operations Manager Professional
Monitoring and Reporting Remote Support Services
Mid-sized businesses can derive all the benefits of Microsoft Operations Manager 2007 and have quick access to Progent's Microsoft and Cisco Premier Certified IT support experts. With Progent's affordably priced network service programs, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business networks world-class reliability, protection and performance.
Windows, UNIX, Solaris Support and Integration
Solaris with Windows Professionals
If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your operating systems to coexist for easy management, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX and Microsoft Windows integration support services include network infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Open Now Windows Server 2016 VM Load Balancing Remote Support Services
Windows Server 2016 Virtual Machine Load Balancing Technical Consultant
Progent's certified IT experts can provide Windows Server 2016 migration consulting to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Cisco Certified Expert Service Desk Sharing Consulting Services
Virtual Service Desk Network Engineer
Progent's Microsoft authorized Consultants provide three service programs to help mid-size and large companies create a cost-effective and successful internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses analyze the numerous top level Help Desk application programs available and decide what packages might be too expensive, miss key capabilities, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who want to augment their in-house Help Desk staff for occasional tasks or to substitute for absent or incapacitated workers.
Windows Server 2012 R2 Clustering Computer Consultants
Windows 2012 R2 Consultant Services
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, automate IT administration, help with application development, and build and test a DR/BC plan.
Consultancy Dynamics GP Update Planning Summit County Ohio
After Hours Dynamics GP System Update Consultancy Akron, Summit County
Progent has supported Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has delivered integration, software development, education, and troubleshooting services since the platform's debut. Progent offers in-depth support for upgrading out of date Dynamics GP deployments. Progent can assist your business to design, pilot, and implement an efficient migration from a an outdated release to the newest edition of Microsoft Dynamics GP.
Hornetsecurity Altaro VM Backup and vCenter Online Consulting
Cisco and Microsoft Certified Experts Altaro VM Backup with Exchange Setup and Support
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
SCCM 2012 Device Management Technical Consultant
SCCM 2012 Troubleshooting Online Technical Support
Progent's Microsoft-certified consultants can help you to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management platform or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Office 365 Online Consulting
Office 365 Integration Integration Support
Progent can assist you to understand the wealth of subscription plans offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
24-Hour Computer Consultants Hornetsecurity Altaro 365 Total OneDrive Backup
Hornetsecurity Altaro 365 Total Teams Chat Backup Support and Setup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Google GCP Cloud Vision Services
Google Cloud Identity Services
Progent offers affordable online and on-premises consulting to help organizations to move any portion of their core IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Dynamics GP Great Plains Software Consulting
Dynamics GP Software Support and Help
Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that unifies information and operations across your business, communicates seamlessly with other solutions, and connects employees, clients and suppliers unrestricted by time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected computer and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.
24/7 MSP360 Desktop Backup Network Consulting
MSP360 Desktop Backup Online Troubleshooting
Progent's data protection experts can help you to design, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file or image-based backup/recovery for VMs and physical computers, works with all popular public clouds, and allows you to create a backup solution with a low RTO and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system glitches, ill-intentioned users, and malware attacks such as ransomware. For more information, see ProSight DPS 360 Backup solutions.
Online Crystal Reports Training Engineer
24-7 Online Acrobat Writer Training Consultant Services
Progent's webinar training classes offer small companies the affordability, convenience, and versatility of virtual learning plus the effective training techniques of experienced instructors who use the latest collaboration software to simulate real-time, interactive classrooms. Progent offers webinar education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Access, and Visio: Microsoft Dynamics accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
IoT device patch management Consultant Services
Security patch management Consulting
Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and robotics.
Online Consulting Work from Home Video Conferencing
Work at Home Conferencing Network Consultant
Progent can assist small and medium-size businesses to configure and troubleshoot teleconferencing applications to enable their at-home workers to collaborate productively with fellow workers and clients.
CRM Technology Consulting
Microsoft Dynamics CRM Specialists
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive customer relationships. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and deliver consistent, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you combine Microsoft CRM with your marketing or customer service databases.
On-site Support Call Center Sharing
Helpdesk Sharing Consulting
Progent's Co-managed Help Desk service makes it possible for your business to split the load for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Wireless Online Support Services
Urgent Wireless Link Onsite Technical Support
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
ASP.NET Core Development Companies
Microsoft Expert ASP.NET Core Design Firms
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET apps quickly and at low cost.
QTS Sacramento Colocation Center Consultant Services
QTS Sacramento Data Center Technology Professional
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective services such as data center migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization expertise, offsite network monitoring, centralized system administration, software development, business continuity planning, data security assessment, and the use of the Progent Test Lab.
Microsoft Entra with Intune Engineer
Azure AD DS Support and Setup
Progent's consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both onsite and Azure assets.
24 Hour Altaro VM Backup Boot from Backup Support and Help
24 Hour Hornetsecurity Altaro VM Backup Integration Technology Consulting
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
NinjaOne Server Monitoring Consultant Services
NinjaOne Automated Server Monitoring Technology Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the state of critical devices.
NinjaOne Automated Server Management Support
ProSight NinjaOne RMM Remote Server Monitoring Computer Consultant
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets.
Wireless LAN Help and Support
Wireless Technical Support
Progent's wireless engineers can help small businesses design, select, pilot, install and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while offering a degree of security that equals or excels wireline connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and deploy the wireless connectivity solutions that fit best with your company requirements.
Remote Desktop System Support
Telecommuting Technology Support
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy connectivity solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing your business to optimize the efficiency of your remote workforce.
Catalyst Switch IOS XE On-site Support
24-Hour Catalyst Switch IOS Online Consulting
With Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure sufficiently available to handle time-critical requirements, scalable to support growth, secure enough to guard restricted information, and capable of prioritizing and managing traffic flows to optimize system operations. Progent's CCIE and CCNP certified engineers can show you how to select and integrate Cisco switches that make sense for your company. Also, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic security policy and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
ProSight Email Data Loss Protection Consulting
Consulting Cloud-managed Email Security
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
QTS Sacramento Data Center Consulting Services
QTS Sacramento Data Center Consultant Services
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if your business is planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent offers a range of cost-effective consulting services including colocation migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, automated system administration, software development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.
SCOM 2012 Infrastructure Monitoring Network Consultants
SCOM 2012 Fabric Monitoring Remote Support
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and can provide companies of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
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