UNIX, Linux, Solaris, and Apple Mac OS X Online Support Services for
Salinas Small Business Information Networks
For small businesses located in Salinas California, Progent offers help for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX and Microsoft Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's client testimonials). Progent also offers the consultation Cisco CCIE-certified network specialists for challenging infrastructure problems, plus the assistance of CISSP and CISM-accredited security engineers to handle high-level security architecture and business continuity planning.
Progent's remote technical support services offer exceptional leverage because they have the practical background and the advanced tools to resolve the majority of network problems rapidly. This lowers direct costs because service calls accumulate a smaller number of chargeable consulting minutes. Online help also avoids the cost of sending an engineer to your location. Your company saves even more in indirect expenses by reducing or avoiding system outages and related costs due to business discontinuity, upset clients, idle employees, and distracted executives.
Progent's billing policy for online support is designed to stretch your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you are charged just for the services that you actually get. Unlike typical online service companies, Progent imposes no service activation fee or minimum job duration. Progent's per-minute billing unit and simple model for pricing prevent situations where speedy. minor fixes manage to turn into large tabs. Progent's penchant for dealing with technical issues quickly results in your business conserving cash.
Progent's Remote Support Technologies
Through years of experience, Progent has fine tuned a collection of optimized tools and field-proven processes which promote the maximum level of effectiveness for remote help and repair for small and midsize company IT systems. Progent provides secure VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN connectivity enables the experts of Progent's online support team to communicate with your company's environment without compromising system security.
Progent's powerful service database application includes thorough histories for all service that Progent's clients have been provided. Progent's team consultants have the benefit of the records of services delivered to each client by every Progent engineer. This history of trouble tickets and resolutions is structured as a quickly exploitable support knowledge base that enables Progent's online support professionals to share their experiences with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's advanced certifications and working associations with major technology companies such as Cisco and Microsoft permit access to other vast technical support databases and permit fast access to vendors' internal product engineers so Progent's remote consulting specialists are able to find the most efficient resolutions promptly.
Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's remote services in Salinas California or to learn additional information about Progent's online support programs, contact Progent at
Remote Support Services Offered Progent
Progent's phone-based technical service professionals possess certified skills in an extensive set of disciplines. This broad scope of IT skills enables Progent's consultants to tackle virtually any problem likely to crop up in a small business information system. Certifications earned by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent service engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Professional.
To help clients with mixed-platform networks, Progent also provides the support of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.
Online support services available from Progent to customers in Salinas include:
-
UNIX, Linux, Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based support services address a broad spectrum of computer technology such as network architecture, email solutions, network and operational security, UNIX and Windows integration, virtual server technologies for server hardware consolidation and easy administration, and migration from legacy systems to current Windows or Linux-powered solutions. Progent's team-oriented approach to solving network problems enables fast escalation, if necessary, to engineers with appropriate expertise to tackle challenging scenarios. This expedites repair of urgent problems, minimizes network downtime, and lowers support expense.Progent's UNIX/Linux consultants can offer emergency online help for analyzing problems within UNIX, Linux, or Solaris networks based on leading variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
-
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
The Cisco CCIE credential is the top recognition for network engineers, and validates a consultant's networking knowledge at the master level. CCIEs can handle even the most difficult problems occurring in network infrastructure planning, installation, management, security, and problem solving. Cisco CCIEs operate with the highest priority with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network administration utilities and coming up with alternate approaches or identifying program updates. CCIEs represent an excellent cost-effectiveness since their deep expertise permits them to fix the most difficult problems rapidly. In typical cases, less experienced service providers can struggle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in a few minutes.
Few support providers make Cisco-qualified CCIEs accessible to assist small and mid-size businesses. Progent offers quick telephone contact with a Cisco authorized CCIE so your company can receive urgent help for severe network issues that are lowering worker efficiency but are outside the comfort zone of your regular computer support personnel. Progent's CCIE engineers can interface to your computer system using sophisticated on-line troubleshooting tools in order to provide quick, safe, and economical analysis and remediation.
Progent's CCIEs can provide consulting for the entire range of Cisco's top-selling family of networking devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst switches, as well as VPN technology.
-
Certified MS Windows Support
Progent's Microsoft-certified online support engineers offer computer troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can help your company with a broad range of technology support including
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration,
Microsoft Exchange Server 2010 management,
SharePoint Server 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and deployment, Microsoft Teams planning and integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a broad array of online PC desktop support including Windows 7 migration help, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining desktop configuration.
-
CISSP, ISSAP, and CISM Premier System Security Experts
Progent's accredited CISM and CISSP network security engineers offer a range of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, Mac or Windows network against internal or external threats or help you to recover quickly after a serious breach. Security consulting services offered by Progent cover thorough network security evaluation using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; quick recovery from malicious attacks; integrating firewalls; designing safe techniques for off-site and mobile connectivity; defending your messaging system against viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.
- Hybrid Cloud Integration
Progent can provide advanced online consulting services to help organizations of all sizes integrate their information networks with leading public clouds such as Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that utilize physical IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent can provide the services of world-class remote consulting experts for special projects that small companies often request. Billing charges for ongoing development or consulting projects are determined according to the qualifications of the engineers involved. Progent's background in these important areas of information technology allows clients to complete major initiatives within budget and on schedule. Progent's project-based remote consulting services include:
-
Help Desk Call Center Services
Progent's Help Desk Call Center service offerings for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk services are intended for small organizations who don't have the money or time to create an internal Help Desk Call Center but who need fast access to a reliable Call Center with proficient phone assistance plus the available expertise to escalate complex trouble tickets to high-level consultants.Progent’s shared Help Desk services make it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s shared Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Call Center consulting expertise can support you in establishing an effective new Help Desk or revamping your existing organization, evaluating or enhancing Help Desk Call Center software products to meet the unique demands of your business, or providing occasional online personnel to supplement your internal Help Desk Call Center resources during demanding scenarios such as software migrations, mass upgrades, or rolling out new business software.
Progent's Help Desk Call Center team of seasoned information technology professionals gives your computer users in Salinas California instant assistance from an efficient network service group with extensive background offering phone support and remote troubleshooting for networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to give the Help Desk recognition as a crucial driver of business productivity, and Progent's goal is to fix instead of just annotate network issues.
-
Applications Support: Training, Customization, and Troubleshooting
Progent's Applications Experts staff offers remote professional consulting expertise and training in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also can deliver consulting expertise, custom programming, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and Excel. To read additional information about Progent's consulting, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.Progent's Apple Mac professionals can support the artistic elements of Apple Mac environments by delivering phone-based consulting support and education in imaging, sound, and video. Progent's consultants offer expertise in a large selection of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's consultants can also assist you with common projects like scanning or digitizing audio or video or building an audio/video production studio.
Remote Network Monitoring Services
Progent offers companies in Salinas California remote computer system monitoring services based on MS System Center Operations Manager IT infrastructure monitoring, customized by Progent for your business so that your IT maintenance is proactive and automated. By anticipating potential problems before they evolve into downtime, proactive monitoring can head off stressful and costly service breakdowns. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Windows environments, or environments powered by a mix of OS platforms.
To contact Progent about emergency online help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Online Support, telephone
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
An index of content::
Integration Support wireless controller
Integration Services prime infrastructure
Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, optimizing wireless throughput by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting cyber threats and filtering network traffic according to user type and location. Progent can help your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.
Mission Critical IT Applications Technical Consultant
Virtual Server Technology Consultant Services
Server growth puts pressure on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more efficient utilization of servers, streamlined operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual machines include resource consolidation, economical hosts for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or evaluation systems from production systems.
Navision Consulting Services
Application Consultant Dynamics 365 NAV
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to match your particular business needs. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide resource sharing as well as interfacing with Customer Relationship Management products.
WatchGuard Firebox Firewall Audit
WatchGuard Firebox T35 Firewall Compliance Audit
Progent provides support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Work from Microsoft Consulting Virtual Office Job
Subcontractor Job Work from Cisco Certified
Progent is convinced that a carefully architected and executed information system is a crucial factor for accelerating a firm's growth, and Progent applies this belief in our own network environment. We have created a non-stop virtual office network that allows our in-house consultants and certified contractors to offer fast and efficient support, collaborate closely on complex jobs, and experience professional and personal maturity by being a member of an exciting company culture of self motivation and freedom.
Consulting Internet Security and Acceleration Server
MCSE Expert Certified Microsoft ISA Server Help and Support
Progent’s Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can protect your business network from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
At Home Employees Security Integration Support
Work from Home Endpoint Security IT Consultant
Progent can assist small and medium-size organizations to install endpoint device security defense solutions and provide mitigation services needed to support remote workers.
Consulting Services Catalyst 6800 Switch
Catalyst Switch LISP Network Engineer
With Cisco Catalyst switches for small and mid-size companies, Cisco enables organizations to realize all the benefits of bringing intelligence into their IT infrastructures. Cisco's switching technology makes it possible to enable features to make your network infrastructure sufficiently robust to handle real-time needs, scalable to support growth, safe enough to protect restricted information, and designed for prioritizing and controlling all traffic to streamline system performance. Progent's CCIE certified consultants can show you how to select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's certified security consultants can help you develop a comprehensive protection policy and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 switches.
24x7 SharePoint Server 2010 Remote Support
SharePoint 2010 Remote Troubleshooting
Progent's Microsoft-certified consultants can provide cost-effective remote support and development services to assist you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
System Center 2016 Data Protection Manager Online Troubleshooting
System Center 2016 Security and Compliance Computer Consultant
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Certified network consulting experts. With Progent's affordably priced network service packages, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class availability, security, and productivity.
Customer Relationship Management Onsite Technical Support
Microsoft Expert Accounting System Reporting
Progent's team of application experts offer in-depth consulting, custom development, integration assistance, and online classes for leading business applications covering key areas including ERP and MRP, financials, management reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting services remotely, Progent can assist clients anywhere in the United States to avoid the time and expense associated with travel and on-site activity without compromising the effectiveness of consulting services.
Wi-Fi IP phone integration Network Engineer
Integration Support wireless IP phones and Aironet APs
Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide online and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Professionals Email Virus Fingerprint
Top Email Anti-fraud Intelligence Consultants
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Dynamics GP Great Plains Accounting Remote Troubleshooting
Microsoft GP/Great Plains Support and Setup
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP line, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to deploy and configure, and with its modular design you can purchase only the functions you currently need, with the ability to expand users and increase functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can help you install, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Sales Office On-site Technical Support
Onsite Technical Support Remote Office
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT help with the flexibility associated with with small companies but which includes professional client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation has a branch office located anywhere in or any area served by Progent's consultants, Progent can provide a wide range of onsite and off-site IT consulting services and system design assistance.
Windows 2008 Failover Cluster Server Online Support Services
Fault Tolerant Inter-Office Connection Integration Support
Progent’s Disaster Recovery/Business Continuity consultants have extensive experience helping small businesses to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist your company to develop and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery engineers can help you to architect, implement, and support resilient technologies including redundant Internet access, virtualization, clustering, network load balancing, continual online backup, and multi-location data centers.
On-site Technical Support Office 365 Exchange migration
Onsite Technical Support Hybrid Configuration Wizard
Microsoft supports transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
Computer Consultants SQL Server 2019 and Amazon Marketplace Web Service
Microsoft Experts SQL Server 2019 and Hyper-V Specialist
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in solution design and integration, application programming, database administration, and cybersecurity.
Debian Linux IT Consulting
Online Help Fedora Linux
If you are producing UNIX or Linux software in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic know-how without the constant distraction of managing your business network. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent represents an economical way for maintaining an IT network that provides excellent dependability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring, and Contact Center outsourcing.
Computer Consultant Online Wireless Site Survey
802.11x Wi-Fi Site Survey Support and Integration
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi network adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, density, QoS, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless network.
Consult Herakles/QTS Test Lab
Consultants Business Continuity Testing
Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, the lab reduces capital outlay and technical risk while keeping critical IT projects on schedule.
Small Office Outsourcing Technical Support
Configuration Services Small Business
Progent is a pioneer in cost-effectively providing world-class IT help to small businesses. Progent's achievement in handling the IT service needs of the chronically underserviced small business market is the combined result of major technical and process innovations that have removed a great deal of the traditional expenses out of administering IT service, injected unprecedented professional expertise into the support system, and significantly accelerated the repair cycle.
Microsoft Teams Admin Center Services
Microsoft Teams and iPhone Services
Progent can help your business to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Windows Applications on Apple Mac Configuration
Remote Desktop Connection Client for Mac Troubleshooting
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there are two basic solutions for running Microsoft Windows-only applications on a Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a remote Windows-powered computer to use Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac system so you can run Windows applications locally. Progent's macOS and Mac OS X technology consultants can help your organization to manage these solutions for using Microsoft Windows software on your Apple Macs and can also help your organization to evaluate and install third-party solutions for Microsoft Windows PC simulation.
Shared Help Desk Ticketing Consulting Services
Extended Call Desk IT Consulting
Progent’s Shared Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
SQL Server 2016 Technology Consulting
SQL Server 2016 and Windows Server 2012 R2 Setup and Support
Microsoft SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, mobile computing integration, and built-in business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Windows Server 2016 Hybrid Solutions Integration Services
Windows Server 2016 Security and Compliance Technical Consultant
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Windows Server Essentials Server Backup Professional
Immediate Windows Server Essentials Launchpad Consultants
Windows Server Essentials is a value-priced, versatile platform that allows small organizations to make the move from the traditional physical in-house datacenter to the new hybrid computing model that includes both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to assess the potential business advantages of moving to Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide comprehensive project management support to help you design and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, technical support, and training.
Meraki Outdoor APs Remote Support Services
wireless IP phones and Aironet APs IT Services
Progent's Cisco-certified wireless integration consultants can help you to configure, manage, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Apple Motion Classes
InDesign Learning
Progent's Mac experts can support the creative facets of Macintosh computing by offering help services and training in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
MRTG Integration
24x7x365 MRTG for Linux Consult
Nagios and MRTG are powerful, Open Source monitoring utilities that run with Linux and can be used to analyze UNIX/Linux networks, Microsoft Windows systems, or mixed-platform networks in which Linux and Windows run side by side. The Nagios monitor allows network support engineers to track network services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's system integration consultants can show you how to utilize both these utilities to streamline and repair your computer network.
Select Topic: