801-810-2227
6975 Union Park Ave
Cottonwood Heights, UT 84047
Consulting Expertise
Wireless Expertise
Salt Lake City, Utah Support for BlackBerry Smartphones
Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for maintaining mobile access to messaging, calendars, web-based programs, and other vital business information. Progent offers Salt Lake City, Utah businesses the expertise of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry environments or transition smoothly to a current mobile platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support model, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
| City | Street Address | Contact Information |
| Salt Lake City | 3115 East Lion Lane Suite 160 Salt Lake City, Utah 84121 |
Sales Phone: 801-810-2227 Link: Salt Lake City Network Support Services |
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of vital management tasks ranging from BlackBerry deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry BES Server to do routine jobs such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:
- Install and support BES Server's high-availability infrastructure using VMware
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Automatically track and analyze the integrity of your BlackBerry solution
Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Salt Lake City region or anywhere in the state of Utah. Progent's seasoned online consulting team has helped businesses resolve network issues and cut IT service expenses in every state in the United States and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also assist your business to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by solving issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional support for BlackBerry wireless solutions, phone
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If your organization does not need urgent online help but you think you will require technical services with your network soon, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to information@progent.com.
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ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data.
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virtual Windows desktops Integration
Consult for Citrix XenDesktop
For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist you to plan a XenDesktop environment that improves the strategic impact of your information system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your older virtual desktop software to the latest versions of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.
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Progent’s Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support engineers provide telephone support and online direct computer connection to isolate and resolve network problems quickly and affordably. The scope of technical expertise represented by Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified specialists as needed.
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Great Plains Online Support Services
Great Plains Online Support Services
Dynamics GP allows you to expand and manage your company more efficiently by offering deep availability of decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains confers important business benefits including its ability to extend the reach of your organization, handle your accounting, computerize financial processes, standardize procedures across your business, refine inventory control, enhance order accuracy, expand sales and minimize turnaround time, and increase free cash flow. Progent can help you set up and manage a robust, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to make sure you derive the full benefits of your Microsoft Dynamics GP software.
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PowerPivot for SharePoint Remote Consulting Microsoft Certified Expert Support Outsourcing for Power View
Microsoft Experts Integration Support for SharePoint Portal Server
SharePoint Portal Server IT Consultants
Progent's Microsoft-certified consultants can help you rationalize the business case for deploying Microsoft SharePoint 2007, consult with you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment services, help you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint Server 2007, develop a company-wide security strategy that encompasses portal technology, and provide maintenance and Help Desk support.
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CCIE Certified Branch Routers Technical Support
ISR G2 Routers Remote Support Services
Cisco offers a full product line of routers including appliances built to provide the protection, performance, and reliability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
ProSight Virtual Server Private Cloud Hosting Consultant Engineer for ProSight Small Business Private Clouds
Wireless LAN Specialist
Wireless LAN IT Consultant
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless LAN infrastructure, select sensible products, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete 802.11x network security strategy that is well aligned with the security plan for your entire corporate network.
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Microsoft System Center Operations Manager Online Help
MOM 2007 Onsite Technical Support
Even if your business has a small computer services group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT professionals, the latest network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and hardware up and running.
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Operating System Skills Transfer
Operating System Training
Progent practices knowledge transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces few competitors. Medium-size businesses who work with familiar independent consultants or who employ internal support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, secure, and productive.
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Consultancy for Dynamics GP eConnect
Dynamics GP BizTalk Adapter Consult
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that let you analyze your business more effectively, turning raw data into useful understanding of your business.
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VMware vRealize Orchestrator vRO Consultant Services
VMware vCloud Suite Services
Progent offers the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide high availability, data security, and disaster recovery.
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Configure for Small Business
Systems Engineer for Small Office
Progent's Microsoft and Cisco certified network consultants offer expert help with a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in . Progent provides remote help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the support of CISSP and CISM-accredited security consultants to assist with high-level security planning and troubleshooting. Progent has provided remote network support to companies in all 50 states in the United States.
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Progent’s staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, at the forefront of IT service, performing a wide range of technical tasks for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its support team. This ensures that you get not just expert IT skills, but also a consultant with proven methods for using technical knowledge to resolve actual network problems rapidly.
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Compliance Auditor for Juniper NetScreen IPsec VPN
Juniper NetScreen IT Services
Progent's Juniper-authorized NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-technology environments.
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Cisco has designed an extensive array of routers that includes appliances designed to deliver the security, performance, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
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Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security strategy, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.
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ProSight Email Guard Content Filtering Service Consulting Services
Professionals for Email Intent Analysis
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
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