Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business data. Progent offers Salt Lake City, Utah businesses the expertise of BlackBerry-certified professionals who can help companies to maintain their BlackBerry environments or transition efficiently to a modern mobile solution.
As the sophistication of small business IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has become increasingly challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry products productively into their information network.
Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in the Salt Lake City Metro Area
Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry smartphones, offering a single solution for handling key jobs such as device deployment, upgrades, and retirement while also providing a strong infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus messaging platforms and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry BES Server features a variety of data protection options starting with advanced data encryption of information transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to match the special needs of your environment. Progent's BlackBerry authorized engineers can help you to select advanced security functions and enable them remotely. Samples of these wirelessly selectable security features are:
- Lock down a smartphone
- Erase data from a missing BlackBerry smartphone
- Lock out Bluetooth functionality
- Enable internal defenses against malicious attacks
BES Server also provides flexibility in selecting mechanisms to keep BlackBerry users from loading or executing unsecure or prohibited software. Progent can assist you to select blocking processes like:
- Specify exactly which programs are permitted on the device
- Block external software from using non-volatile memory on the BlackBerry smartphone
- Determine what resources third-party software can access on the device
- Restrict the kinds of access third-party software running on the BlackBerry smartphone can establish
- Prevent all external applications from being installed or run on the BlackBerry device
Expert RIM BlackBerry Technical Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to deliver prompt technical help to businesses in the Salt Lake City area or throughout the state of Utah. Progent's seasoned remote technical support experts have helped IT organizations resolve network problems and cut support costs in every state in the U.S. and built a substantial base of loyal clients. (See Progent's client testimonials.)
Progent offers remote assistance for a wide selection of technologies associated with BlackBerry products including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can help you to add and remove BlackBerry device users on Exchange and Windows Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system design, roll-out planning and execution, performance optimization, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about alternatives for software editions, server hardware and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry-certified expert can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to contact Progent about engineering expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.