801-810-2227
6975 Union Park Ave
Cottonwood Heights, UT 84047
Consulting Expertise
Mobile Consulting Services
Salt Lake City, Utah Consulting for BlackBerry
Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Salt Lake City, Utah businesses the services of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
| City | Street Address | Contact Information |
| Salt Lake City | 3115 East Lion Lane Suite 160 Salt Lake City, Utah 84121 |
Sales Phone: 801-810-2227 Link: Salt Lake City Network Support Services |
Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry wireless handsets, offering a centralized solution for controlling critical jobs such as smartphone installation, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry smartphones and supports wireless synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to match the special requirements of your company's network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Examples of these wirelessly configurable security settings are:
- Disable a BlackBerry device
- Wipe data from a missing BlackBerry device
- Disable Bluetooth
- Activate internal protection against malicious attacks
BES Server also offers versatility in selecting mechanisms to keep mobile users from loading or running unsecure or unauthorized software. Progent can assist you to select protective processes such as:
- List exactly which applications are allowed on the device
- Prevent external programs from using non-volatile memory on the BlackBerry smartphone
- Determine which functions third-party programs can access on the BlackBerry smartphone
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can establish
- Block all third-party applications from being loaded or run on the BlackBerry device
Professional RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert assistance to businesses in the Salt Lake City area or throughout the state of Utah. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and reduce support costs in each state in the country and established a substantial following of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad selection of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry expert can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call
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VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, configure, test and administer a DR solution based on VMware SRM and VMware NSX.
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Progent offers remote and onsite expertise to assist you with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing applications to designing and deploying an advanced business intelligence environment. Progent's BI consultants can assist you to support your existing reporting system, assist you to upgrade reports and databases from a legacy reporting platform to a modern solution, and deliver as-needed online training tailored to your individual requirements. Progent’s management reporting and analytics consultants offer expertise in the leading business analytics reporting tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, and Report Designer.
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Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint offers a common spot for your workers or clients to access, organize, share and manipulate useful information, documents, and software and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the data they’ve created in a way that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
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Progent offers affordable online support to help businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on schedule and on budget.
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Progent provides several essential types of Contact Center support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your clients instant access to a reliable technical group with years of experience delivering phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to company productivity. Progent's goal is to resolve rather than simply record problems.
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Progent's veteran team of IT consultants and subject matter specialists have extensive background providing remote and on-premises support for organizations of any size who need to integrate Android phones into their information networks so that users can communicate and collaborate from virtually anywhere. Progent offers the breadth of know-how to resolve technical problems that span numerous manufacturers and that entail a combination of older and current technology. Progent provides affordable remote expertise to help you with any stage of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic IT initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones and tablets to maximize their business value.
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Progent's Linux support services offer small businesses and software developers support for administering and maintaining Linux systems that run with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new threats.
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Progent's consultants can help your company to assess the value of Microsoft Lync Server 2010 for your business and can assist you to plan and execute a deployment of Lync Server 2010 that centralizes the administration of IM and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent's consultant's can also help your company to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office applications, and offer webinar training and continuing technical support for Microsoft Lync and other Microsoft platforms.
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Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from small offices to large corporations, Progent's expert consultants can assist you to improve your information system's e-mail architecture, security, availability, throughput, and IT administration.
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Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.
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ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require critical software patches, or isolating performance problems.
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Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the overall administrative costs of managing and configuring software by making it simpler to copy system images, manage mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can lower cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and policies to manage PDAs and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes standards, procedures and IT products to keep your IT computer system safe.
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Progent's Mac support engineers can assist you with a broad array of system infrastructure areas such as system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, configuring, and supporting a system architecture that is reliable, secure, efficient and aligned with your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also give you access to certified experts to support Cisco routers and switches.
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Progent can show you how to plan and execute an efficient move to Microsoft Dynamics GP so that you preserve your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize productivity disruption by designing and following a sensible migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
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Les Kent has a 35-year history of successful network integration, executive administration, sales, and operations. He has demonstrated a knack for developing elegant information technology solutions while working as a system architect, application developer, project manager, deployment expert, and problem solver for small companies, new ventures, and major enterprises.
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Progent offers a variety of IT support packages for small organizations. These IT outsourcing and server monitoring services are built around the anticipatory problem solving abilities of Operations Manager, a next-generation network and IT management product that monitors the availability, performance, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's affordably priced IT service programs, small organizations can select a simple co-sourcing package based on Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
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Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by each staff member to every client. The discipline of documenting and organizing service activity allows more efficient service and eliminates a slew of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.
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Small Office Online Consulting
If you have a small business IT system with 10 to 50 network users, Progent's network outsourcing services free your organization from dependence on single freelance service provider while giving you affordable and reliable access to high-quality network support. By providing network consulting service when you require it, offering advanced knowledge for key applications, offering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity of your small office information system. Progent is the smart way for small organizations to create and support a reliable and secure information network and to benefit from quick access to the experienced consulting typically restricted to enterprises who are able to support a sizeable internal IT group.
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If you have a company information system with 10 to 50 network users, Progent's network outsourcing services save your company from over-reliance on single independent service provider while giving you cost-effective and reliable access to enterprise-class technical expertise. By delivering network support help when you require it, providing specialized expertise for key applications, delivering value-added services such as automated server monitoring, and charging only for services you use, Progent offers you an economical solution for maximizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and support a robust and safe information system and to have quick access to the experienced consulting ordinarily restricted to enterprises who can afford a large in-house IT group.
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Stealth penetration testing is a key part of any overall IT system security strategy. Progent’s security professionals can run thorough intrusion tests without the knowledge of your organization's internal network support resources. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log analysis are correctly configured and actively observed.
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High-Availability Internet Network Online Support
Progent's Cisco-authorized IT experts can show you how to build an economical, high availability Internet configuration solution that can achieve 24x7 Internet connectivity through a broad range of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to help you apply the latest technology for fault tolerant Internet access to build an affordable, completely redundant Internet interface with automatic failover and other features to create non-stop Internet access.
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Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without limiting your network.
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NetApp SAN Solutions Consultancy
Progent can provide enterprise customers the help of a NetApp-certified consultant for remote or onsite support for NetApp's entire family of SAN software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments efficiently following leading practices.
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Progent’s Technical Response Center offers nationwide extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone help and remote secure network connection to isolate and repair technical problems quickly and economically. The breadth of technical experience available from Progent's team of country-wide service professionals makes it possible to escalate even the toughest problems to appropriate specialists as needed. For urgent issues, the Technical Response Center endeavors to respond to your call for service in less than one hour.
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QTS Sacramento Data Center Consultancy
Consulting for QTS/Herakles Sacramento Colocation Center
The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation facility or if your company is planning on migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of budget-friendly consulting services including colocation migration, system deployment and updates, infrastructure optimization, comprehensive project management, virtualization configuration, offsite network monitoring, centralized system administration, application programming, disaster recovery planning and testing, data security assessment, and the use of the Progent Test Lab.
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Support Outsourcing for Microsoft Hyper-V 3.0 Virtual Server
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Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce IT expenses and improve availability.
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Microsoft Certified Expert SharePoint Portal Server Setup and Support
SharePoint Network Consultant
Progent’s Microsoft-certified consultants can provide companies of any size consulting, technical support, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server provides a common location for your employees or customers to access, manage, share and interact with useful information, files, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the knowledge they’ve developed in a way that makes data convenient to find, download and apply. Progent's certified SharePoint experts can help your organization to manage your current SharePoint environment or upgrade to the current release of SharePoint.
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Microsoft Mac and Linux Desktop IT Consulting Companies
Desktop Technology Software Consulting Services
Progent can deliver a broad range of cost-effective support services to assist your company to deploy, configure, troubleshoot, and administer workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote assistance for individual computers or notebooks or help your business to design and implement a large-scale rollout of new or updated operating system platforms and applications. Progent can also provide engineers and technicians to help you to prepare for and implement a company relocation or consolidation organized to produce the least possible disruption of your business.
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Microsoft Dynamics CRM Online Troubleshooting
CRM Remote Troubleshooting
Microsoft CRM helps small businesses build profitable client relationships. Integrated Sales and Customer Service components allow employees to share data to help improve selling success and offer steady, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service databases.
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Security Scan Services
Consulting Services for Information Risk Evaluation
Progent provides small organizations two ultra-affordable network security evaluation packages that provide, at a set price, remotely managed inventory scans of your security profile which are evaluated by expert information security engineers who assess the results of the scan, present unbiased evaluations of your existing network security, and offer suggestions for remediation. Progent has developed two complementary security inventory scanning packages for external and internal scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class assessments of your network's vulnerability to attack.
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Forefront TMG 2010 Network Consulting
Forefront TMG Firewall Support Services
Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally administered Internet gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting features, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
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Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.
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Progent’s Technical Response Center offers national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and remote direct computer connection to isolate and repair technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified experts as needed. For urgent problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
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Consulting Services for Microsoft Firewall
Microsoft ISA Server Network Consulting
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your information protection needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
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Progent's compensation model is built on contribution, so similar to being a freelance consultant, your income is directly tied to your generated revenue. Some Progent support staff focus on lifestyle issues and choose to consult at an easy pace, using our flexible calendar to follow individual enthusiasms like hiking, motorcycle racing, skiing, fishing, travel, or spending free time with family and acquaintances. Other consultants take advantage of the opportunity to make major bucks via lots of effort and extended hours. Progent completely supports both ends of the spectrum plus any point in between.
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Windows Server 2012R2 Professional
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Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security plan, automate network management, help with application development, and build and validate a DR/BC plan.
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Nagios Setup and Support
Linux Network Monitoring Support and Setup
Nagios and MRTG are useful, Open Source monitoring utilities that operate on Linux and can be used to monitor UNIX/Linux networks, Windows networks, or mixed-platform networks in which Linux and MS Windows run side by side. The Nagios monitor lets network managers to track network services including SMTP, HTTP, SSH, and NNTP. MRTG permits you to track the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration consultants can help you use both these tools to streamline and troubleshoot your system.
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Progent’s experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security holes.
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Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their networking appliances such as switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that need critical software patches, or isolating performance issues.
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Progent can provide economical online support from engineers with expertise in a wide array of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can provide help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to install, upgrade, or troubleshoot backup/restore solutions for a range of environments such as on-premises, edge to datacenter, cloud, or a mix.
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Progent provides small and medium size businesses professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and SonicWALL. Progent can show you how to design a detailed security strategy and select appropriate technologies from a variety of suppliers to achieve your security goals while staying within your budget restraints.
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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
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Progent's Data Center consultants can help you find high availability data centers that match the particular needs of your business. High availability off-site data centers are particularly appealing to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a basic level of fault tolerance is too costly for most small businesses. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a full range of engineering and support services.
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Our Experts Group provides consulting in key technologies that include Macintosh networking and programs; Support for Linux-powered, UNIX, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and vertical program help; CIO, management information analyst, and project management services; Custom program development and deployment; Web, eCommerce, Electronic Data Interchange, and client portal design and integration; SQL support and efficiency help; Business information expertise; and Telecom systems consulting.
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Lync Server 2013 Persistent Chat Consultants
Lync Server 2013 Reverse Proxy Server Specialist
Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a manageable and protected communications ecosystem that supports the modern BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
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ProSight Phishing Protection Engineers
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware.
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