Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web applications, and other critical business information. Progent offers Salt Lake City, Utah businesses the services of BlackBerry-premier experts who can help companies to manage their BlackBerry environments or migrate smoothly to a current mobile solution.
As the sophistication of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations regardless of size, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and corporate databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an economical solution for incorporating BlackBerry technology productively into their information network.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your business, define security policies that are right for your business, customize wireless software, and ensure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in the Salt Lake City Metro Area
Consulting Help for BlackBerry BES Server
Research in Motion's advanced platform for administering large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Domino, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a wide selection of key management tasks ranging from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-premier consultants can assist you to utilize BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Update BlackBerry device firmware wirelessly
- Manage client configurations with BlackBerry's vast selection of policies
Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to perform important tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Set up and manage BES Server's high-availability architecture using VMware
- Install BlackBerry devices remotely
- Establish custom administration roles
- Monitor and report on the overall health of your system
How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform critical procedures including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also help you to use management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist you to select and implement appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, repair, and document a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system architecture, installation planning and execution, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to create a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and physical components meet your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software editions, server hardware and storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To ask Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.