Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for achieving mobile access to email, calendars, web applications, and other vital business data. Progent offers Salt Lake City, Utah companies the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their business information system.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in Salt Lake City Area
Consulting Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key tasks such as device deployment, upgrades, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging servers and BlackBerry users and supports remote synchronization.
BlackBerry BES Server offers a wealth of security options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting levels of protection to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:
- Lock down a device
- Wipe information from a lost or stolen device
- Lock out Bluetooth
- Enable internal protection against malware
BES Server also offers versatility in determining mechanisms to prevent mobile users from loading or executing unsecure or prohibited programs. Progent can help you to choose protective techniques like:
- Specify exactly which applications are allowed on the device
- Prevent third-party software from using non-volatile storage on the BlackBerry smartphone
- Determine which resources external software can access on the smartphone
- Restrict the kinds of access external software running on the device can initialize
- Prevent all external software from being loaded or run on the smartphone
Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver prompt assistance to companies in the Salt Lake City region or anywhere in the state of Utah. Progent's experienced remote consulting team has helped IT organizations resolve network issues and reduce IT service costs in each state in the country and built a large following of loyal customers. (Refer to Progent's client testimonials.)
Progent can provide online help for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can in addition help you to troubleshoot a broad array of issues concerning synchronization, handset detection, email consistency, web access, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by solving problems promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which management model and equipment match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry expert can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.