Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business information. Progent can provide Salt Lake City, Utah businesses the services of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a current smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and corporate databases, small businesses often turn to outside consulting firms who specialize in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry technology seamlessly into their business information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in the Salt Lake City Metro Area
Consulting and Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies management and support of BlackBerry wireless handsets, offering a centralized solution for controlling critical jobs such as smartphone installation, upgrades, and retirement while also offering a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry smartphones and supports wireless synchronization.
BlackBerry Enterprise Server offers a wealth of data protection capabilities beginning with automatic data encryption of information sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to match the special requirements of your company's network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and activate them remotely. Examples of these wirelessly configurable security settings are:
- Disable a BlackBerry device
- Wipe data from a missing BlackBerry device
- Disable Bluetooth
- Activate internal protection against malicious attacks
BES Server also offers versatility in selecting mechanisms to keep mobile users from loading or running unsecure or unauthorized software. Progent can assist you to select protective processes such as:
- List exactly which applications are allowed on the device
- Prevent external programs from using non-volatile memory on the BlackBerry smartphone
- Determine which functions third-party programs can access on the BlackBerry smartphone
- Restrict the types of connections third-party programs running on the BlackBerry smartphone can establish
- Block all third-party applications from being loaded or run on the BlackBerry device
Professional RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to deliver expert assistance to businesses in the Salt Lake City area or throughout the state of Utah. Progent's experienced remote technical support experts have helped IT organizations resolve computer problems and reduce support costs in each state in the country and established a substantial following of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a broad selection of issues related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to design a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration approach and hardware products meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, server hardware and mass storage, network topology, and application set up.
To optimize network security, Progent's BlackBerry expert can help you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance testing and recommend improvements to support your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.