Consulting and Technical Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful products for achieving mobile access to email, calendars, web applications, and other vital business data. Progent offers Salt Lake City, Utah companies the services of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry solutions has grown increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small organizations frequently turn to outside support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom wireless applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and thoroughly.

Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Onsite IT Consulting
Progent locations in Salt Lake City Area

City Address Phone Link
Salt Lake City 3115 East Lion Lane, Suite 160
Salt Lake City, UT 84121
801-810-2227 Salt Lake City Network Support Services

Consulting Support Services for BlackBerry Enterprise Server
BlackBerry BES Server simplifies administration and support of RIM BlackBerry wireless handsets, providing a single platform for handling key tasks such as device deployment, upgrades, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Microsoft Exchange, Groupwise, or Lotus messaging servers and BlackBerry users and supports remote synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry BES Server offers a wealth of security options beginning with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits great versatility in adjusting levels of protection to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Lock down a device
  • Wipe information from a lost or stolen device
  • Lock out Bluetooth
  • Enable internal protection against malware

BES Server also offers versatility in determining mechanisms to prevent mobile users from loading or executing unsecure or prohibited programs. Progent can help you to choose protective techniques like:

  • Specify exactly which applications are allowed on the device
  • Prevent third-party software from using non-volatile storage on the BlackBerry smartphone
  • Determine which resources external software can access on the smartphone
  • Restrict the kinds of access external software running on the device can initialize
  • Prevent all external software from being loaded or run on the smartphone

Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to deliver prompt assistance to companies in the Salt Lake City region or anywhere in the state of Utah. Progent's experienced remote consulting team has helped IT organizations resolve network issues and reduce IT service costs in each state in the country and built a large following of loyal customers. (Refer to Progent's client testimonials.)

Progent can provide online help for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can in addition help you to troubleshoot a broad array of issues concerning synchronization, handset detection, email consistency, web access, mobile connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online support for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by solving problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Exchange data flow, create, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, system architecture, installation planning and implementation, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational objectives and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which management model and equipment match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network topology, and application set up.

To maximize system security, Progent's BlackBerry expert can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.

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    Progent's Cisco Jabber consultants can provide online or on-premises support to assist organizations of all sizes to plan, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the products, technologies and services that go into creating a cohesive Jabber solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.

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    Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to current firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can include firewall and VPN devices and software, outsourced security and network defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the skill to be your single source for on-going network help, administration, education, and security expertise.

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    Progent can provide economical online support for all editions of Microsoft Access including desktop and browser-based versions and offers advanced help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom online training for Access application development and DBA services.

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    Progent offers online and on premises expertise to help your organization with any phase of business intelligence (BI) reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive BI environment. Progent's management reporting consultants can help you to support your existing BI system, help you to migrate databases and applications from an outdated reporting product to a modern one, and provide as-needed online mentoring to meet your individual needs. Progentís management reporting and analytics consultants can provide expertise in the leading business analytics reporting platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk while keeping critical network projects on schedule.

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    Microsoft Windows Server 2008 is an important advance in making IT systems more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better environment for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering expertise.

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    Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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    Progent offers two low-cost service packages intended to allow small businesses to get a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your network from beyond your firewall to uncover possible risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from a secure computer inside your company firewall to evaluate vulnerabilities to inside assaults. Both security inventory packages are set up and run from a protected remote location.

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    Progent can provide fast access to the expertise of seasoned wireless consultants who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and position UniFi Wi-Fi access points for optimal coverage and performance.

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    Progent's Microsoft consultants can assist you to assess the benefits of Lync Server 2010 for your environment and can help you to plan and execute a deployment of Microsoft Lync Server 2010 that consolidates the control of Instant Messaging and Presence and improves the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can also assist your company to carry out a smooth migration to Microsoft Lync Server 2010 from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to improve the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft products.

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    Microsoft SQL Server 2016 offers significant improvements in performance, scale, security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and SCOM.

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    Solaris with Windows Consulting

    If your company is producing UNIX-based software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic know-how without the continual hassle of maintaining your business network. By using smart server monitoring and by providing remote and on-site support when your business needs it, Progent represents an economical solution for supporting an information system that provides excellent availability, security, and performance. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, proactive network monitoring, and Help Desk support.

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    Progentís Microsoft certified consultants offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software rapidly and reliably to specified users, lower software costs and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational costs by efficiently exploiting the management functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent can assist your company to plan and execute a smooth transition from a Sun Solaris-based information environment to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce productivity disruption by designing an effective migration strategy that protects your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, migration strategy and validation, MS Exchange migration expertise, data and application software porting, and server and mass storage transition and economization.

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    Microsoft Microsoft Azure hybrid cloud integration Consultant

    Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid network models that utilize local resources as well as public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.

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  • Dynamics GP Software Consultant
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    important characteristics of Dynamics GP accounting include a modular design that lets you buy just the components you need, a standardized foundation based on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from almost any db software or desktop application into Microsoft GP, plus an open architecture that makes it easy to develop custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business management solution.

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