Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for maintaining mobile access to messaging, calendars, web-based programs, and other vital business information. Progent offers Salt Lake City, Utah businesses the expertise of BlackBerry-certified consultants who can help organizations to maintain their BlackBerry environments or transition smoothly to a current mobile platform.
As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations frequently turn to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote support model, provides small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in the Salt Lake City Metro Area
Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Exchange, Domino, or Novell GroupWise users to transmit and receive messages that stay encrypted during wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of vital management tasks ranging from BlackBerry deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry BES Server to do routine jobs such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage client configurations with BES Server's vast selection of policies
Progent's BlackBerry-certified consultants can also help you to use BlackBerry Enterprise Server to perform key procedures not available with the entry-level BES Server Express. These tasks include:
- Install and support BES Server's high-availability infrastructure using VMware
- Install BlackBerry devices wirelessly
- Establish custom administration roles
- Automatically track and analyze the integrity of your BlackBerry solution
Expert RIM BlackBerry Technical Services Offered Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to deliver expert technical help to companies in the Salt Lake City region or anywhere in the state of Utah. Progent's seasoned online consulting team has helped businesses resolve network issues and cut IT service expenses in every state in the United States and built a substantial base of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide remote consulting support for a wide selection of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can also assist your business to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, PC software installation, and Desktop Redirector.
As a leader in providing nationwide remote consulting services for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support costs low and, by solving issues quickly, maximizes the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, configuring wireless program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using wireless LANs for activation. Also, Progent can explain the role of operational policies in the BlackBerry BES system and help you to select and install sensible security options.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network requirements assessment, system architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and equipment match your requirements, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or visit Contact Progent.