Consulting Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent access to email, calendars, web-based programs, and other critical business information. Progent can provide Salt Lake City, Utah companies support from BlackBerry-premier experts who can assist organizations to manage existing BlackBerry deployments or transition smoothly to a modern mobile platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and shared databases, small businesses frequently resort to external support professionals who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, combined with Progent's proven online support model, gives small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in Salt Lake City Area
Consulting Support for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful software allows Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive emails that stay encrypted in wireless transit to provide maximum data protection. BlackBerry BES Server also simplifies a broad variety of crucial management tasks that span from BlackBerry deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Control user settings with BES Server's extensive selection of policies
Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry Enterprise Server to perform key procedures not supported by the entry-level BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's high-availability architecture based on virtual servers
- Install BlackBerry devices remotely
- Establish specialized administration roles
- Monitor and report on the integrity of your BlackBerry system
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry-certified engineers can also help you to operate management software like the BlackBerry Administration Service for role-based management, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and assist your company to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Exchange Server. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology requirements assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless solution that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, assist your organization to decide which management model and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.
To optimize system protection, Progent's BlackBerry consultant can assist your company to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.