Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Salt Lake City, Utah businesses support from BlackBerry-premier professionals who can help organizations to maintain existing BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently turn to external consulting professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support model, gives small companies a budget-friendly alternative for incorporating BlackBerry products productively into their information network.
Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry devices across your business, define security policies that make sense for your company, customize wireless applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.
Progent locations in Salt Lake City Area
Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and support of BlackBerry smartphones, offering a single platform for controlling critical tasks such as smartphone deployment, upgrades, and deactivation and also offering a solid foundation for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry smartphones and supports wireless synchronization.
BES Server provides a wealth of data protection capabilities starting with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great flexibility in adjusting degrees of security to meet the special needs of your network. Progent's BlackBerry authorized engineers can help you to select powerful security features and activate them wirelessly. Examples of these over-the-air configurable security settings include:
- Disable a device
- Wipe data from a missing or stolen device
- Disable Bluetooth
- Enable internal defenses against malicious attacks
BlackBerry Enterprise Server also offers versatility in determining mechanisms to prevent users from loading or executing unsecure or unauthorized applications. Progent can help you to select blocking techniques like:
- List precisely which programs are allowed on the device
- Block external programs from using persistent memory on the BlackBerry device
- Determine what resources third-party software can access on the device
- Restrict the types of access third-party applications running on the smartphone can initialize
- Block all third-party programs from being loaded or run on the smartphone
Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For companies in Salt Lake City, Utah who need quick and economical help from an authorized RIM BlackBerry support professional, Progent offers effective remote help from a seasoned support staff who have provided IT solutions to organizations in each state in the United States. (See Progent's client testimonials.)
Remote support avoids travel costs and lets engineers fix technical issues quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert support in areas including fixing synchronization issues, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, solution architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to determine which management model and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software editions, processors and mass storage, network design, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to add and delete BlackBerry device clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
To contact Progent about consulting expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.