Fast, Low-cost Online Computer Technical Support for Salt Lake City, Utah Small Companies
For more than two decades, Progent has focused on delivering enterprise-quality computer support to clients who have small-business budgets. Progent has built a unique support system that features a low-overhead, seamless virtual office infrastructure, custom remote repair tools, a large team of consultants certified in a wide array of technical disciplines, a Call Center service model that maximizes responsiveness and ensures follow-through, a worldwide group of remote troubleshooting professionals, on-site support dispatching for the majority of most zip codes in the U.S., and a company ethos committed to fixing network issues in the shortest time and at the lowest cost to clients.

Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Salt Lake City Onsite IT Consulting
Progent locations in the Salt Lake City Metro Area

City Street Address Contact Information
Salt Lake City 3115 East Lion Lane
Suite 160
Salt Lake City, Utah 84121
Sales Phone: 801-810-2227

Link: Salt Lake City Network Support Services

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to reinforce the skills of your in-house IT support team. This can cut costs and help meet schedules for major IT initiatives like software programming, business continuity preparedness, security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also offer the services of certified consultants to assist your business to plan and implement a sensible cloud strategy.

Core Technical Areas Serviced by Progent for Salt Lake City, Utah Business Networks
As a Microsoft-certified Partner consulting company that maintains a large team of Cisco CCIE networking experts and Apple accredited engineers, Progent provides urgent troubleshooting and affordable remote consulting to Salt Lake City, UT businesses for a broad array of information technologies including:

Support Delivery Options Available for Salt Lake City, Utah Businesses
Progent offers a selection of options for providing small businesses and local governments with affordable IT services for technical support, consulting, hosting, and network management outsourcing. Progent's model for delivering computer support is built on the Help Desk structure familiar to larger IT support organizations. Progent's Help Desk Service Mechanism promotes rapid support, comprehensive service records, dependable follow-up, and tight expense control across an array of network service delivery alternatives that include remote repairs, on-premises support, top-level consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center offers urgent and routine remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and worldwide. Progent's certified support experts can help clients to analyze and fix network issues without the expense or time loss of in-person service visits. The background of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-based signup process for new clients to address urgent network problems and Progent bills by the minute with no sign-up charges or minimums, so you pay only for the support you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Learn more details concerning Progent's remote computer troubleshooting services.

  • On-site Support
    Progent provides onsite technical assistance for registered customers in major metropolitan areas in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote support experts to give small and midsize companies the optimal solution: hands-on support professionals when you need them plus the remote help of Progent's seasoned staff of network consultants, security specialists, and business software developers. The response time for on-site support calls is typically under one business day. Progent requires no start-up or retainer fee for registering as a Progent client for onsite service. Find out more about how to register for Progent's onsite network support.

  • Phone Support
    Progent's Help Desk Call Center Outsourcing Services are intended for all companies who require fast and dependable support from a professional Help Desk with efficient telephone assistance, remote troubleshooting capability, and enough technical strength for full problem escalation. Because small and midsize businesses usually have tight IT budgets and can provide little executive bandwidth for handling IT support tasks, Progent's Helpdesk Outsourcing Services can be the most cost-effective option to make sure that small business computer networks are always productive. Learn more about Progent's Help Desk Call Center outsourcing services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable access to enterprise-class IT professionals who can deliver assistance with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server expertise, Cisco network infrastructure, company-wide network protection consulting, fault tolerant network design, server virtualization solutions, plus integration, customization and training for business applications such as accounting, ERP and MRP, business analytics, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office relocations and massive software upgrades, longer term initiatives such as business information application development and support, relational database software development and administration services, and web development, on-going services including Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure health monitoring and system administration, or urgent services like data restoration and virus cleanup.

  • Application Server Hosting
    Progent can host key business applications like Exchange Server and MS SQL to provide small and midsize companies with higher degrees of dependability, protection, and performance than is feasible using the type of on-site data center that is achievable for most small and midsize businesses. Since Progent uses the same data centers that support the equipment of some of the world's largest IT organizations, Progent can eliminate the investment in building and maintaining the systems needed for enterprise-class environmental control, electrical backup, and redundant Internet access. For hosted application servers, Progent can also ensure that upgrades and service packs remain updated, security and efficiency is constantly monitored, and systems are regularly backed up and ready for full and prompt restoration. Find out additional information concerning Progent's hosting for Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting for all of a small or midsize company's servers in a setting that not only delivers the highest degree of dependability and scalability but that is also easy for clients to transfer to a different support provider or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is based on tested virtualization techniques that permit small businesses with multi-vendor networks to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unparalleled level of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in one centrally managed solution, can support the multi- OS and non- standardized environments typical of smaller companies, and keeps ownership of the licenses in the client's possession so that moving to a new virtual system is quick, safe, and inexpensive. This avoids ending up a captive to a specific hosting service while still offering all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent can provide expert online consulting to help businesses of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid network models that seamlessly combine physical resources along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration support services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote Network Management
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their connectivity hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that require important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your specified IT personnel and your Progent consultant so all potential issues can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a cleaner Active Directory environment. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with data security requirements, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is intended to help assess your company's ability to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery system that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and productivity programs important to most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an ever more sophisticated collection of network products such as PIX and ASA firewalls, routers and switches, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier security experts, CISM-qualified security professionals, CISA-authorized security audit specialists and GIAC-qualified information assurance professionals can provide a business-wide view of system protection and can help with advanced security programs such as SIEM solutions to help enterprises comply with business guidelines and government regulations for IT data security and incident reporting.

The breadth and depth of Progent's consulting team bring a powerful array of benefits to companies trying to maximize the productivity of their information network within an affordable budget. These advantages include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world industry experience, in the trenches of network support, performing a wide range of IT projects for a large array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This ensures that you get not only world-class IT capability, but also a support engineer with field-tested approaches for solving real-world network problems efficiently. Read more concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for online support and on-site visits per minute. Consequently, you are invoiced only for received services. Progent does not impose a higher rate for after-hours or emergency service, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no sign-up charge and asks no retainer for services delivered during regular business hours. Many service firms demand substantial minimum payments or bill in increments of a quarter hour or more. Progent's small pricing granularity avoids big bills for fast fixes. Another benefit of by-the-minute invoicing is that your company are less inclined to permit minor issues to fester until they grow into major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each staff member to every client. The discipline of detailing and archiving support records allows more efficient support and eliminates a variety of typical misfortunes such as when a support customer is virtually held captive to a consultant who wonít release the keys to the kingdom. Read more concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on offering hard-to-find skills where Progent faces little competition. Small companies who utilize freelance service providers or who maintain internal IT personnel gain when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, protected, and productive. Find out additional information about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Salt Lake City, Utah company wants to contact Progent for network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Network Help
For immediate online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent has over a decade of background integrating, maintaining and troubleshooting the core components included with System Center and can help you to plan, install, manage, and fix your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help your organization to upgrade to the latest edition of Microsoft System Center from an older one or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus datacenter and critical application availability and performance monitoring.

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Progent's remote access and wireless synchronization experts can help your business to design and deploy connectivity solutions for off-site desktop PCs, laptops, and smartphones so they work tightly with your information network, allowing your business to optimize the productivity of your off-site workers.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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With Catalyst switches for small and medium-sized companies, Cisco enables companies to realize all the advantages of adding smart traffic control to their IT infrastructures. Cisco's switch technology allows you to enable features to make your IT network sufficiently available to handle real-time requirements, expandable to support growth, safe enough to protect restricted information, and designed for differentiating and controlling all traffic to optimize system operations. Progent's CCIE and CCNP certified consultants can show you how to select and integrate Cisco switches appropriate for your business. Also, Progent's CISA certified security consultants can show you how to create a comprehensive security plan and set up Cisco Catalyst switches so they help support your security policies. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.

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Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security strategy, automate IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

Cisco Outsourcing Firm Server Troubleshoot Expert for Cisco Portland - Gresham
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Progentís IT outsourcing services provide budget-friendly network support for small organizations. Whether it involves designing network architecture, setting up an internal Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network service budgets to increase in a more moderate and manageable manner than is possible by building up a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust system architecture for your critical business software powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.

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Progent can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller products. Progent can provide expertise for both hardware-based and software-only Wi-Fi controllers and can help you to decide which type makes sense for your Wi-Fi solution. For Wave 2 wireless controllers, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.

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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to evolve with your growing business requirements. Progentís Cisco-Certified network experts support Ciscoís complete line of hardware and software aimed at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user certification, permissions, and tracking from a graphical Web interface.

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Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small in-house IT administration and support teams with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight line of managed services include flat-rate network maintenance costs, automation of common administrative tasks, ongoing adoption of the latest technology, graceful transition from legacy technology to up-to-date solutions, improved fit between computer technology with business goals, access to veteran IT consultants, and allowing management to focus on business rather than ever-changing network technology.

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Progent's network professionals can assist you to analyze the possible benefits of Hyper-V-powered virtualization for your company, perform test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for smooth operation with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to track and manage Hyper-V, provide world-class consulting help for improving the protection of your virtual servers, design and test business continuity processes that optimize network uptime, and deliver continuing consulting and maintenance including affordable online troubleshooting and comprehensive Help Desk services.

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If your office network mixes Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and strong protection. Progent's Sun Solaris and Windows coexistence assistance offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, in-person technical support, and Help Desk Call Center outsourcing.

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Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain small in-house network administration and support staffs with low-cost access to enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include predictable network management costs, smart automation of routine management processes, ongoing adoption of the latest technology, smooth transition from older technology to up-to-date solutions, close alignment of information technology with strategic objectives, access to seasoned network consultants, and allowing management to focus on business instead of fast-evolving network technology.

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Progent offers small and mid-size organizations expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors including WatchGuard, Juniper Networks, and SonicWALL. Progent can show you how to design a comprehensive security plan and choose the right products from multiple vendors to achieve your security goals while staying within your budget limits.

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Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or local support firms who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports sent by each consultant to each customer. The discipline of detailing and archiving support records allows more effective service and avoids a variety of typical problems such as when a support customer is virtually held hostage to a consultant who wonít release the keys to the kingdom.

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Even if your business has a small computer support group and a modest technology budget, your information network can still feature the same high reliability and performance that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk service to keep your mission-critical business applications and servers operating.

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Meraki Outdoor Wi-Fi Access Point Remote Consulting
Meraki MR84 Access Point Network Engineer

Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to help organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology including switches, routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their mobility or device.

Firewall Network Install for Security Security Services for Firewall
Help Desk Tech Outsourcing Salt Lake City, UT IT Services for SharePoint Server 2013 in Akron
Small Business Computer Consulting Company for Office 365
PowerPoint 2016 Network Support Companies

Progent's certified Office and Office 365 experts can help businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a cohesive productivity solution that provides fast return on investment and promotes better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 apps with each other and with additional core Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also assist you to fix compatibility issues with different releases of Office and can provide customized online training to individual users and groups.

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IT Consulting for Windows Server 2012 Windows Integration Companies
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Windows Server 2008 Online Help
Microsoft Windows 2008 R2 Engineers

Microsoft Windows Server 2008 is an important step forward in making information networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide an improved platform for web publishing. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, education, temporary staffing, network monitoring, and security engineering expertise.

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Microsoft Windows 2008 R2 Specialists
Microsoft Windows 2008 Integration Services

Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, create test programs and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT staff how to run enhanced management utilities, and provide continuing consulting and support via low-cost options such as Help Desk support and remote technical assistance.

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Services for High Availability Data Centers
Consultant Services for Fault Tolerant Collocation

Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the particular requirements of your company. Fault tolerant Internet Data Centers are especially attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to design an on-site data center that offers even a minimum level of fault tolerance is too costly for typical small organizations. Progent is ready to help you reap all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.

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CIO Support Outsourcing
Chief Information Officer Computer Consulting

Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate sensible technology to improve business operations so they align more closely with your corporate goals. Your business can develop and install a well conceived information technology strategy without incurring the cost of a full-time senior IT executive.

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Integrated Services Routers Remote Consulting Integration Support
Integration Services for IT Outsourcing Networking Migration Consulting in Green Bay
Integration Specialist for Cisco Router Cisco Management Help
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Long Beach Security Cybersecurity Company Firewall Consultants in Long Beach, Los Angeles County
Macintosh OSX Technical Consultant Apple OSX Tiger Network Consulting
Microsoft Azure cloud integration Contract Development Azure Hybrid integration Professional
Small Business Networking Services
Small Office Small Business IT Outsourcing Firm

Progent's Microsoft and Cisco certified network engineers offer expert support for a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or onsite in select cities across the country and anywhere in California. Progent offers online help for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity problems, as well as the the assistance of CISSP-qualified security engineers to assist with complex security design and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the U.S.

Microsoft Exchange 2010 Migration Consultant Consulting
Barracuda Backup Replication Technology Consulting Services
Barracuda Backup Restore Technology Consulting Services

Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to design, configure, manage and repair a backup and disaster recovery system built on Barracuda Backup.

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Whitepapers for IT Outsourcing and Co-sourcing
Whitepapers for IT Outsourcing and Co-sourcing

Progentís IT outsourcing packages offer budget-friendly network support for medium-size corporations. Whether it involves designing network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing IT support budgets to grow in a more moderate and controlled manner than is possible by amassing a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and SQL Server 2008.

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Microsoft SQL Server 2017 Integration Specialists Microsoft SQL Server 2017 Network Installations Pittsburgh, Allegheny County
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Microsoft Windows 8.1 Consult
Engineer for Windows 8

Microsoft Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. A wealth of innovative capabilities, including its touchscreen interface and iconic tile user interface, offer a wide selection of benefits for companies who understand how to exploit them. Progent's Windows experts can help get your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive advantage from the product's various technical enhancements.

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Migration Support Microsoft and Cisco Authorized Expert Phoenix, AZ Technical Support Firms
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Network Manager in California Pittsburgh Migration Consulting in California
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Check Point Software Security Organizations
Cybersecurity Contractors for Check Point FireWall

Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall/VPN software and hardware powered by Check Point's technology to offer an affordable and effective security solution for your information network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other suppliers and provide a central stop for continuing technical support, maintenance, training, and consulting expertise.

Networking Companies Dynamics GP 2015 R2 Troubleshooting Consultancy
Networking Company for Exchange 2016 Rochester, NY Exchange 2003 Server Network Help
Networking Consultants for Microsoft Windows Microsoft Windows Support services in Fayetteville
New Hampshire Configure New Hampshire Computer Specialists
Network Engineer for Dynamics GP Software
Microsoft GP/Great Plains Online Troubleshooting

Key features of Dynamics GP accounting include a modular design that lets you license only the functionality you need, a standardized foundation based on Microsoft technologies to protect your investment and offer a tightly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to business data, the capability to process information from virtually any db software or desktop application into Microsoft GP, and an open architecture that makes it possible to develop custom programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to convert the powerful features of Dynamics GP accounting into a high-value business solution.

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Online Consulting in Tulsa, OK Red Hat Linux, Solaris, UNIX Information Technology Consulting
Online Help for Suse Linux, Sun Solaris, UNIX On-site Support in Hialeah, FL
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Private Cloud Services Specialists
Private Cloud Hosting Services Specialists

Progentís private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progentís private cloud hosting service to avoid major investments in the purchase, maintenance, and management of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.

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Private Cloud Services Specialist Small Business Private Clouds Specialists
IT Services for Catalyst 6500 Switch
Catalyst 2900 Switch Consultant Services

Progent's Cisco-certified CCIE consultants can help organization to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from legacy switches to current devices.

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RV Series VPN Router IT Consultants Consultants for Core Routers
ASA 5540 Firewall Support and Setup
ASA 5520 Firewall Remote Troubleshooting

Progent's Cisco certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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Remote Help Desk Configure Configuration for East Bay
Remote Microsoft and Apple System Consulting Services Salt Lake City Utah Microsoft SharePoint Server 2007 Support Services
Remote PC and Smartphone Tech Consulting Small Office Computer Consultants
VMware Cross vCenter NSX Technology Professional
VMware Site Recovery Manager and NSX Integration Consulting

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering applications and services rapidly after a breakdown. SRM supports centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, deploy, test and administer a DR solution powered by VMware SRM.

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Non-stop Clustered Servers Remote Support Services
Non-stop Clustered Servers IT Consultant

Progent provides Microsoft Windows Cluster Server support to help your organization implement high availability clustered servers designed to provide 100% operation. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t build non-stop server clustering solutions around Windows Server Cluster 2003, Progentís Premier Windows experts make sure that your high availability server clusters are configured to maximize the competitive value of your information network.

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SQL Server Reporting Services Outsourcing SQL Server Reporting Services Computer Consultant
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Company-wide Standards for Best Practices Software Security Consultant
Microsoft Solutions Framework Project Methodology Information Technology Installation Service

Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional background, at the front lines of network service, performing a wide variety of IT projects for a large mix of clients. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide best practices training that Progent teaches its support personnel. This guarantees that you get not just expert technical capability, but also a support engineer with proven methods for using computer knowledge to repair actual IT problems quickly.

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VMware NSX Architecture Services
VMware NSX and SRM Disaster Recovery Engineer

VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the secondary site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help you to plan, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.

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Server Consultants for Pittsburgh, PA Pittsburgh, PA Integration Specialists
Server Help for Cisco Akron, OH Small Office IT Consulting Services
Server Migration Specialists for Chicago, IL, Aurora, IL, Rockford, IL, Springfield, IL Independent Network Management Services for Illinois
SharePoint Server Consulting Network Consulting
Specialist for SCVMM 2016 Load Balancing
Microsoft Expert SCVMM 2016 Storage Spaces Direct Remote Troubleshooting

Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from older releases of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware vSphere expertise.

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Small Business IT Consulting Companies for Certified Microsoft Partner Microsoft Certified Partner Information Technology Manager
VMware VCDX Engineers
Consulting for VMware vRealize Orchestrator vRO

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager.

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Specialist for San Rafael Northern California Technology Consulting Company in California
Specialists for VoIP Consultant
Contract Jobs for Home Based Senior Network Engineer
Work from Home Microsoft Consultant Work From Home Job

Progent believes that a carefully designed and executed information system can be a vital piece for accelerating a company's success, and Progent applies this philosophy in our own system environment. Progent has built a zero-downtime virtual office network that allows Progent's in-house consultants and certified contractors to deliver fast and efficient support, cooperate closely on challenging projects, and gain from career and personal growth from being part of an exciting company ethos of personal drive and independence.

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Altaro VM Backup Encryption Online Support Services
Altaro VM Backup Disaster Recovery Remote Consulting

Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore options for specific files and emails, extensive support for Windows CSV and for vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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Technology Consultants for Windows 8.1 Storage Spaces
Windows 8.1 DirectAccess Remote Technical Support

Microsoft Windows 8.1 is designed to run on computers from smart phones and tablets to engineering workstations. An abundance of new and improved capabilities, including its touchscreen interface and iconic tile user interface, offer a broad selection of advantages for organizations who know how to exploit them. Progent's Microsoft-certified experts can help bring your business up to speed with Windows 8.1 and show you how to gain maximum business advantage from the product's many technical enhancements.

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System Center 2016 Data Protection Manager Computer Consultant
Data Protection Manager 2016 ReFS On-site Support

System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-aware protection for key workloads like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through technical bottlenecks or deliver comprehensive project management support to make sure you finish your SCDPM 2016 initiative on time and on budget.

VPN Computer Consultants Information Technology Consulting
Remote Support for Colocation Selection
Online Technical Support for Collocation Migration

Colocation sites allow businesses to share enterprise-class facilities for hosting computer hardware that runs critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all aspects of your colocation program such as selecting and moving to a colocation site, designing network topology, specifying required equipment, on-premises and on-line troubleshooting, setting up remote system administration, and training your support staff.

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ProSight Hosting for Virtual Servers Consult
ProSight Small Business Private Clouds Professionals

Progent's ProSight Virtual hosting services offer small companies a variety of benefits such as lower capital expenditures, reductions in operational expense, improved executive focus, enterprise-class security, greater fault tolerance, and business continuity.

Virtual Machine Hosting Consulting ProSight Small Business Private Clouds Technology Professional
64-bit Computing Technology Professional
64-bit Migration Specialist

Progentís Microsoft-certified consultants can help you to enhance your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of upgrading to 64-bit PC desktop computing, design an affordable upgrade process that reduces operational disruptions, and provide inexpensive, expert online support to aid your organization to install 64-bit desktop operating systems and applications on your existing computers.

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Windows 2019 Server Network Security Consulting Windows 2008 Server Tech Support
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Citrix XenDesktop Professional
Citrix virtual Windows desktops Engineers

For desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the strategic value of your IT system; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.

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