Salt Lake City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Salt Lake City Onsite IT Consulting
Progent locations in the Salt Lake City Metro Area

City Street Address Contact Information
Salt Lake City, UT 3115 East Lion Lane
Suite 160
Salt Lake City, Utah 84121
Sales Phone: 801-810-2227

Link: Salt Lake City Network Support Services

Salt Lake City, UT Online Help from World-class Computer Network Troubleshooting Consultants
Progent's computer troubleshooting services can deliver your Salt Lake City, UT company cost-effective and reliable access to Microsoft and Cisco certified computer experts. By delivering network consulting help when you require it, offering advanced expertise for critical applications, delivering unique support such as 24x7 network monitoring, and invoicing only for services you use, Progent gives your Salt Lake City, Utah business an affordable solution for maximizing the productivity and profitability of small office information systems. If you maintain a local datacenter, connect to cloud-based resources, or have a hybrid cloud-and-local solution, Progent is the intelligent way for businesses to create and support a reliable and safe information network and to benefit from fast access to the seasoned support ordinarily restricted to businesses who are able to afford a sizeable internal information technology group.

For larger businesses, Progent can provide co-sourcing services to reinforce the subject matter expertise of your in-house network service team. Co-sourcing can save money and minimize technical risks for major projects such as software programming, business continuity preparedness, network security evaluations, merging datacenters, or software migrations.

Progent can also provide the services of accredited experts to assist your business to plan and execute your cloud strategy.

Main Products and Technologies Serviced by Progent for Salt Lake City, Utah Businesses
As a Microsoft-certified Partner consulting company with a large team of Cisco qualified CCIE networking consultants and Apple Computer certified engineers, Progent provides urgent troubleshooting and low-cost remote consulting to Salt Lake City, UT small businesses for a broad range of computer technologies such as:

Support Delivery Options for Salt Lake City, Utah Companies
Progent offers a selection of options for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting services, and IT administration. Progent's paradigm for providing computer support is based on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Help Desk Call Center Service Mechanism ensures fast response, comprehensive service records, consistent follow-up, and tight expense control for a range of IT support delivery alternatives that include remote troubleshooting, in-person help, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled online service for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified support experts can help customers to analyze and fix hardware and software problems without the expense or time loss of travel for onsite support visits. The experience of Progent's network consultants makes it possible to handle the majority of IT issues rapidly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to advanced specialists. Progent offers a convenient, web-accessible registration procedure for first-time customers to accommodate urgent network problems and Progent bills by the minute with zero startup fees or time minimums, so you are invoiced only for the assistance you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-qualified MCSEs, and CISSP-certified security professionals. Learn additional details concerning Progent's online network support services.

  • Onsite Support
    Progent offers on-site technical support for registered clients in major metropolitan areas in the United States. Progent's on-site support technicians can work in tandem with Progent's remote support experts to deliver small businesses the optimal solution: on-premises support professionals when you require them plus the on-line expertise of Progent's seasoned team of IT engineers, security professionals, and business application programmers. The wait time for in-person service calls is typically less than 24 hours. Progent requires no start-up or retainer fee for registering as a Progent client for onsite support. Find out more about how and why to sign up for Progent's onsite computer support.

  • Help Desk
    Progent's Help Desk Call Center Services are intended for small and midsize companies who need prompt and reliable access to a professional Help Desk with effective telephone support, online troubleshooting capability, and enough technical depth for full problem escalation. Since small and midsize businesses usually are constrained by limited IT funds and can provide scant management bandwidth for dealing with network support tasks, Progent's Helpdesk Services could be the most cost-effective way to ensure that business computer networks are always up and running. Learn more details about Progent's Contact Center outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable availability of world-class IT professionals who can provide help with critical products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, network protection engineering, high availability it system design, virtualization solutions, plus integration, customization and training for small business applications including accounting, ERP, business analytics, CRM, and office productivity software. Progent can provide assistance with short-term projects such as site relocations and major software migrations, longer term initiatives such as business reporting software development and support, relational database application development and DBA support, and web design, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network administration, or urgent response such as disaster recovery and malware cleanup.

  • Application Server Hosting
    Progent can host vital applications such as Exchange and SQL Server in order to provide small and midsize businesses with greater levels of reliability, protection, and recoverability than is possible with the type of in-house data center that is realistically affordable for the majority of small companies. Because Progent utilizes the same facilities that host the gear of some of the planet's largest IT companies, Progent can save you the cost of building and maintaining the systems required for enterprise-class environmental control, power failover, and redundant Internet access. For hosted applications, Progent can also make sure that patches and revisions stay updated, protection and efficiency is constantly monitored, and systems are consistently archived and ready for full and rapid recovery. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides complete hosting services for all of a small company's servers in a setting that not only provides the highest level of availability and expandability but that is in addition easy for customers to migrate to another service firm or to bring in-house whenever your business situation warrants it. Progent's Private Cloud hosting is founded on proven virtualization technologies that permit small businesses with mixed networks to benefit significantly on the costs of capital equipment, system maintenance, and IT management while achieving world-class availability and an unparalleled degree of vendor alternatives. In contrast to ordinary SaaS hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally managed service, can handle the multi- platform and loosely standardized environments typical of smaller businesses, and retains ownership of the licenses in the client's possession so that moving to a different virtual host is fast, safe, and affordable. This eliminates becoming a prisoner of a single hosting provider while still providing all the cost savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced online consulting support to help businesses of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that combine on-premises IT assets along with public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight portfolio of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis technology to defend endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to automate the entire malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical information. Find out more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, enhance and debug their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's ability to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup environment that meets your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and productivity programs used by the majority of small and mid-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly complex array of infrastructure technologies such as PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. Furthermore, Progent's CISSP-qualified security consultants, CISM-certified security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance experts offer a company-wide perspective on system security and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help companies comply with business standards and statutory mandates for IT information protection and reporting.

The breadth and size of Progent's engineering team bring a powerful set of benefits to customers trying to increase the business value of their IT system within a reasonable budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco qualified consultants average more than a decade of hands-on professional background, at the front lines of IT support, performing a broad range of technical tasks for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent instills in its support staff. This means that you get not just expert technical help, but also a support engineer with proven methods for resolving real-world IT problems rapidly. Read more concerning Progent's best practices for network consulting.

  • Value Pricing
    Progent's pricing model is to bill for phone service and on-site help per minute. Consequently, you are invoiced just for received support. Progent does not demand a more expensive rate for after-hours or priority service, and Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation fee and asks no retainer for services provided during normal working hours. Many service organizations impose large minimum payments or bill in increments of fifteen minutes or more. Progent's small pricing granularity eliminates big invoices for fast repairs. Another benefit of by-the-minute pricing is that your company will not be tempted to allow less critical problems to fester until they become major ones. Read more details concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has developed a comprehensive support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation given by every staff member to each client. The discipline of documenting and archiving support activity allows more effective service and avoids a variety of common problems such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom. Learn more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent has little competition. Small businesses who utilize freelance service providers or who employ internal support staffs gain when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, secure, and efficient. Learn more details concerning Progent's knowledge transfer services.

Contact Progent
In case your Salt Lake City, Utah company wants to get in touch with Progent about network outsourcing, consulting, or tech support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Network Assistance
For fast remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.

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Progent can deliver a broad array of affordable services to help your business to deploy, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote help for single machines or laptops or help you to plan and implement a large-scale migration to new or revised operating system software and applications. Progent can also supply consultants and technicians to assist you to prepare for and complete an office move or consolidation designed to produce the least possible disruption of your productivity.

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Configuration Manager automates software provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any aspect of planning, implementing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.

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The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft integration, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also help you with designing, deploying, managing and supporting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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Progent's Microsoft-certified professionals can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your business, conduct test implementations to verify Hyper-V's compatibility with your production applications, assess your network infrastructure for optimal operation with virtual server technology, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting support for enhancing the security of your virtual machines, establish and validate business continuity procedures that maximize system availability, and deliver ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.

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Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces few competitors. Mid-size companies who utilize trusted independent service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and tested methodologies to make their networks more robust, protected, and efficient.

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Progent's certified failover clustering consultants can help businesses to evaluate the advantages of deploying Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery solution, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of clustered servers.

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Progent's Solaris platform support services offer small and mid-size businesses and developers help with managing and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you a convenient single source to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Progent's UNIX platform support services provide small businesses and developers support for administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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If your business network mixes Sun Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high reliability, superior performance, and strong protection. Progent's Solaris and MS Windows integration support offerings feature network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical help and repair, on-site technical support, and Help Desk Call Center support.

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Progent provides national online phone support and troubleshooting services for companies who run Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft products. Online network consulting provides maximum leverage for your information technology dollar by preserving client productivity and limiting the hours charged for computer repair services. Sophisticated remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by traveling to your location. In most of situations your IT issues can be dealt with over the phone or through a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM qualified security professionals to assist with the most difficult system issues.

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Progent's Cisco-certified IP phone and video IP phone consultants can assist you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco SRST solutions for high availability.

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Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the core of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express offer a modern IP-PBX by integrating closely with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises support to help businesses of all sizes to create and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server.

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Progent has over a decade of background deploying, maintaining and troubleshooting the key platforms included with Microsoft System Center and can assist you to design, deploy, support, and fix your Microsoft System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist you to migrate to the latest edition of Microsoft System Center from an older release or from another IT management solution to provide the advantages of enterprise-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.

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Progent offers businesses of all sizes world-class network remote or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco certified IT consulting experts also offer security consulting for companies varying in size from the small office to the global enterprise.

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If you need help creating, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, database designers, and project managers can help make sure you get the job completed on schedule and within your budget. Progent's seasoned software programmers can provide affordable and efficient online help for projects as small as creating Vidual Basic macros for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or Oracle.

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SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services such as system design, configuration, administration, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective remote or on-premises support to help companies to move efficiently to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP PSTN trunk.

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Microsoft Dynamics GP ERP Professional

Progent can help you prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.

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Progentís expert programmers, database designers, and program management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database designers and software programmers experienced in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can assist businesses to create, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.

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Even if your business has a small network support staff and a modest IT budget, your information network can still have the same high availability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-qualified and Cisco-certified IT professionals, the latest system management products for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your vital business applications and hardware up and running.

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Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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Cisco's Meraki MS family of access and distribution switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to assist you to plan and deploy an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, develop and test a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

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For businesses that have a combination of Mac and Windows computers, there are two basic solutions for running Windows-dependent applications on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-based computer to use Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac system so you are able to use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these solutions for running Windows applications on your Apple Macs and can in addition assist your company to assess and install third-party products for Windows PC simulation.

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Progent provides small businesses a pair of low-cost network security inventory packages that provide, at a set price, remotely managed scans of your network security profile which are evaluated by certified information security engineers who interpret the results of the remote scan, deliver unbiased evaluations of your current network security, and make recommendations for remediation. Progent offers two non-overlapping network security evaluation packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-class assessments of your network's vulnerability to assault.

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Progent's Network Help Desk Outsourcing Services are intended specifically for small organizations who need immediate access to a Help Desk Service Center with professional telephone support and full escalation options but who have to operate within a limited network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.

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Progent's management team includes seasoned veterans with years of background delivering network consulting, troubleshooting, and long-term IT planning to organizations ranging in size from small offices to global enterprises. Great service requires great personnel, and Progent has put together a management staff able to provide customers with the top service value in the industry.

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Remote continuous monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can afford a level of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical services created to assist your company to identify and fix a most IT network issues before they can hurt your business.

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Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require critical updates, or resolving performance issues.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.

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Progentís Microsoft consultants offer small and mid-size companies enterprise-level consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager is the new name for the change management platform formerly called SMS Server. Configuration Manager provides a range of new features to Microsoft Systems Management Server including full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager effectively for automated OS and application installation, security patch control, application metering, and software license reconciliation. Progent's consultants can also assist your company to move smoothly from SMS Server 2003 to Configuration Manager.

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

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Progent can provide the support of a senior consultant with years of experience configuring, maintaining, and upgrading telepresence platforms from top-tier suppliers such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network management team, your ISP, and your video conferencing platform vendor to help your company maximize the strategic value of your telepresence solution.

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Microsoft SQL Server 2008 offers indispensable, standardized tools to computer professionals as well as to information workers, lessening the difficulty of creating, deploying, managing, and accessing company information and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and wide knowledge in designing and deploying data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.

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Tacoma, Washington Consulting for VMware Site Recovery Manager and NSX Integration

VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services quickly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, configure, test and manage a disaster recovery solution powered by VMware SRM.

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Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help you to plan and deploy a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management tools, define policies to maintain compliance, create and validate a disaster recovery plan, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking infrastructure.

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Progent can provide the services of CISM certified security professionals. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that IT security professionals are required to master. It gives executive management the assurance that those who have qualified for their CISM credential possess the background and knowledge to deliver efficient security administration and support consulting.

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Colorado Springs, CO Consulting for Virus Rollback

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a single platform to automate the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.

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Progent can help you design, configure, manage, and troubleshoot an efficient Wireless network architecture, select appropriate technology, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete 802.11x network security strategy that is well aligned with the security plan for your overall business network.

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Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security plan, automate network administration, assist with creating applications, and generate and test a DR/BC plan.

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