For fast remote help with data security issues, companies in Salt Lake City Utah can find world-class troubleshooting from Progent's certified security engineers. Progent's online support consultants are ready to offer effective and affordable assistance with security emergencies that are impacting the productivity of your network. Progent's security consultants are certified to provide help for systems powered by Microsoft Windows, Linux, Apple macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's wide selection of consulting services addresses firewall configuration, email filtering and encryption, secure system infrastructure, and business continuity planning. Progent's support team has earned the industry's most advanced security accreditations including Certified Information Systems Auditor (CISA) and CISSP.

Progent offers remote security help on a by-the-minute basis with no minimum call duration and no extra fees for setup or off-hour service. By billing per minute and by providing top-level expertise, Progent's billing policy keeps expenses low and eliminates scenarios where simple solutions turn into big expenses.

We've Been Attacked: What Can We Do Now?
Cybersecurity ConsultantsIn case you are now experiencing a network security emergency, visit Progent's Urgent Online Network Support to learn how to receive fast aid. Progent has a team of seasoned network security specialists who offer online and onsite support that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future attacks.

For companies that have planned carefully for an attack, the step-by-step incident response procedure promoted by GIAC is Progent's recommended method of responding to a serious security attack.

Overview of Progent's Security Expertise
Coordinating data protection plus preparedness for restoring critical information and systems following a security breach requires an on-going program that entails a variety of tools and procedures. Progent's certified professionals can support your business at all levels in your efforts to secure your IT system, from security audits to designing a complete security program. Some areas supported by Progent's security engineers include Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Filtering of E-mail-Based Spam and Viruses.

Designing and Implementing Secure Networks
Any organization should develop a carefully considered security strategy that includes both preventive and responsive elements. The proactive strategy is a set of steps that helps to minimize security gaps. The reactive strategy defines activities to help IT staff to evaluate the damage resulting from a breach, remediate the damage, document the experience, and revive business functions as soon as possible. Progent can advise you how to build protection into your business processes. Progent can install auditing software, create and execute a safe network architecture, and recommend procedures and policies that will optimize the safety of your information system. Progent's security professionals are available to assist you to set up a firewall, design safe online and mobile connectivity to email and information, and configure an efficient VPN.

If you are looking for an economical option for jobbing out your network security management, Progent's Round-the-clock Monitoring Packages include continual online system monitoring and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud resources and that are compliant with government security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Security Forensics
Progent provides expertise in restoring networks and devices that have been hacked, are suspect, or have ceased to function as a result of a security penetration. Progent can show you how to evaluate the losses resulting from the assault, restore ordinary functions, and retrieve data lost owing to the breach. Progent's security engineers can also oversee a thorough failure analysis by examining activity logs and using other advanced forensics tools. Progent's experience with security problems reduces your off-air time and permits Progent to propose efficient strategies to prevent or contain new assaults.

Ransomware Cleanup and Recovery Services
Progent offers the services of experienced ransomware recovery experts with the knowledge to restore an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware cleanup and recovery expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a unified platform to address the complete threat lifecycle including blocking, identification, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate attention. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified engineers can provide world-class consulting support in vital facets of IT security including:

Vulnerability Audits and Compliance Testing
Progent provides experience with information risk auditing tools such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic network tests to reveal potential security gaps. Progent has broad experience with testing tools and can help your company to understand assessment results and react efficiently. Progent's security consultants also offer web application testing and can conduct expert assessments of corporate-wide security to determine your company's compliance with major worldwide security specifications such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment as well as portable devices. Learn more details about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's entire family of security and Virtual Private Network solutions including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Learn more information concerning Cisco Security, VPN and Aironet Wireless Support.

Other Firewall and VPN Technologies
As well as being expert in a wide range of protection solutions from Microsoft and Cisco, Progent offers organizations of all sizes advanced support for products from other important firewall and VPN vendors. Progent's consultants can provide:

Stealth Intrusion Testing Consulting
Stealth intrusion testing is a key technique for allowing businesses to understand how vulnerable their information systems are to potential attacks by revealing how effectively corporate protection processes and technologies stand up against authorized but unannounced intrusion attempts launched by veteran security specialists using the latest hacking techniques. Read the details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager (CISM) Consultants for Salt Lake City UtahCertified Information Security Manager defines the fundamental competencies and international standards of service that computer security professionals are expected to master. CISM offers executive management the confidence that those who have been awarded their certification have the background and knowledge to offer efficient security management and engineering support. Progent can offer a CISM support professional to assist your organization in vital security disciplines such as data protection governance, risk assessment, information protection program management, and incident handling management.

Find out more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

CISSP Security Support Expertise
CISSP Certified System Security Consultants for Salt Lake City UtahProgent's CISSP experts are security specialists who have been awarded CISSP status as a result of demonstrated experience, extensive study, and formal testing. CISSP qualification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include security administration practices, security architecture and models, connection control systems, software development security, business processes security, hardware security, cryptography, communications, network security, and disaster recovery planning.

Get additional information concerning Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Salt Lake City UtahProgent's ISSAP Certified security experts have been awarded ISSAP status after rigorous testing and substantial experience. field experience with information security architecture. ISSAP security experts have acquired in-depth understanding of access management mechanisms and techniques, phone system and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of secure network architecture.

Read more details concerning Progent's ISSAP Accredited Protected System Architecture Consulting Support.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your organization to follow current system security engineering principles and techniques in system development, evaluate system security designs based on security engineering leading practices, create viable system designs that include compliant security features for all key system functions, define effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
CISA Cybersecurity Auditor Consultants for Salt Lake City UtahThe Certified Information Systems Auditor accreditation is a recognized qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security consultant trained to assist companies in the fields of IS audit process, IT governance, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data assets, and business continuity planning.

Find out additional information concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC Network Risk Management Consultants
CRISC IT Risk Experts for Salt Lake City UtahThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate a consultant's skills to design, implement, and maintain IS controls to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and execute a workplace continuity strategy that follows industry best practices promoted by CRISC and geared to match your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are complementary to the support available from Progent's CISA-Certified security engineers for impartially auditing your IT control design and with the expertise of Progent's CISM consultants for designing company-wide security policies.

Get the details concerning Progent's CRISC-certified Network Risk Mitigation Consulting.

Global Information Assurance Certification Support Expertise
Network Security Engineers with GIAC (Global Information Assurance Certification) for Salt Lake City UtahGlobal Information Assurance Certification was established in 1999 to certify the knowledge of network security experts. GIAC's mission is to ensure that a certified security consultant has the knowledge appropriate to deliver support in vital areas of system, data, and application software security. GIAC accreditations are acknowledged by companies and institutions around the world including U.S. NSA. Progent offers the expertise of GIAC certified security engineers for any of the security disciplines covered under GIAC accreditation programs such as auditing security systems, security incident handling, intrusion detection, web services security, and SIEM solutions.

Read more information about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Support
If your business is situated in Salt Lake City Utah and you're trying to find cybersecurity expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.

Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Onsite IT Consulting
Progent locations in Salt Lake City Area

City Address Phone Link
Salt Lake City 150 State St #1
Salt Lake City, UT 84111
(801) 810-2227 Salt Lake City Network Support Services

An index of content::

  • 24 Hour CRISC Certified Risk and Information Systems Control Manager Consultant Services CRISC Certified Risk and Information Systems Control Consultants
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    Progent can help small and mid-size businesses to plan, deploy, verify and troubleshoot backup solutions for offsite workers.

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    Hybrid cloud Consulting

    Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize on-premises resources as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.

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  • Consulting Rates Network Assessments
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    Progent's pricing model is to bill for phone service and in-person visits per minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during regular working hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity does away with large invoices for quick repairs so you will not be tempted to allow less critical problems to fester.

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    CISM Certified Cybersecurity Management Consultancy

    Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of skill that IT security professionals are required to master. It gives business management the assurance that those who have earned their CISM certification possess the background and knowledge to provide efficient security management and support services.

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    MS Communications Server delivers IM and presence as part of an extensible, world-class package featuring advanced security, transparent integration with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP protection. MS Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can help you to assess the advantages of migrating to Skype for Business. Progent can also assist you to plan and execute an efficient migration that will add significant strategic value to your information network

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  • Mac Online Professionals
    macOS Phone-based Consultants

    Progent provides national remote technical support and troubleshooting services for businesses that run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows products. Progent's experts offer Apple macOS and OS X users a range of services including desktop support, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote network consulting offers optimum return for your IT budget by preserving user efficiency and shortening the hours charged for network repair services. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can make available Cisco CCIE network engineers and CISM certified security specialists to assist with the toughest system problems.

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    Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent faces few competitors. Medium-size companies who work with familiar independent service providers or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and productive.

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    Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

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    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of critical files, applications and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

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  • Outsource IT SCCM
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    Progent's Experts Team provides consulting in key fields such as Apple OS integration and programs; Consulting for Linux-powered, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and specialized program help; Chief Information Officer, business analyst, and project management services; Special applications design and integration; Web, eCommerce, EDI, and client information portal development and integration; DBM management and efficiency help; Management intelligence expertise; and Telecommunications architecture consulting.

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    Progent's CISSP-premier network security experts can help organizations of any size with any facet of information system security. Progent can help implement cost-effective security systems that guard a small business from advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile users sharing IT resources spread over multiple physical datacenters and various clouds.

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    Integration scom 2016 management groups

    System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum uptime for critical applications by providing centralized, mixed-platform monitoring of IT resources deployed across local systems and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite support to assist businesses of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier releases or from different IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

  • CISSP Security Consultancy
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    Microsoft Virtual PC for Mac Network Consulting

    For companies with a combination of Apple Mac and Windows computers, there are two basic solutions for using Microsoft Windows-dependent applications on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and access network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac computer so that you are able to run Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these solutions for using Microsoft Windows programs on your Macs and can in addition help your company to evaluate and install third-party products for Windows platform emulation.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines.

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    Progent's Cisco Jabber consultants can provide online or onsite expertise to help businesses of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for the technologies that go into creating an end-to-end Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.

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  • Windows 2003 Online Troubleshooting Microsoft Windows 2003 On-site Support
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