For fast online help with network security issues, companies in Salt Lake City Utah have access to world-class expertise by contacting Progent's security professionals. Progent's remote service consultants are ready to offer effective and low-cost help with security crises that are impacting the viability of your network. Progent's accredited security engineers are premier to support systems powered by Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide advanced guidance for vital cybersecurity and recovery solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-premises backup. Progent's broad range of consulting services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the world's most advanced security certifications including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional (ISSAP).

Progent provides remote security support services on a per-minute basis with no minimum call duration and no extra charges for sign-up or after hours support. By billing by the minute and by delivering top-level support, Progent's billing model keeps expenses under control and avoids scenarios where quick fixes entail major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel are likely to be slower to recognize a penetration and are least able to mount a rapid and forceful response. The more lateral movement ransomware can manage inside a target's system, the longer it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist you to complete the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help businesses to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated. If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do Now?
Network Security ConsultantsIf you are now fighting a network security emergency other than ransomware, refer to Progent's Urgent Online Network Help to learn how to receive fast help. Progent maintains a team of veteran network security experts who offer remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future attacks.

For companies that have prepared carefully for an attack, the formal post-attack response procedure outlined by Global Information Assurance Certification is Progent's preferred method of handling a major security penetration.

Introduction to Security Support Services
Managing computer protection as well as planning for recovering vital data and systems following an attack requires an on-going process that entails an array of technologies and procedures. Progent's certified experts can assist your organization at any level in your efforts to secure your information system, from security evaluation to creating a complete security strategy. Key areas covered by Progent's security engineers include Planning and Implementation, Information Recovery and Security Forensics, and Outsourced Filtering of E-mail-Borne Threats.

Designing and Building Secure Networks
Any organization should have a thoroughly thought out security plan that includes both proactive and responsive activity. The pre-attack plan is a set of precautions that helps to minimize vulnerabilities. The post-attack plan specifies activities to help IT personnel to evaluate the damage resulting from an attack, repair the damage, document the experience, and restore network activity as soon as feasible. Progent can show you how to build security into your company operations. Progent can configure auditing software, define and implement a safe network infrastructure, and propose processes and policies that will enhance the protection of your information system. Progent's security professionals are ready to assist you to set up a firewall, design secure remote connectivity to e-mail and data, and install an effective virtual private network (VPN).

If your company is looking for an affordable option for jobbing out your security administration, Progent's 24x7 Monitoring Packages feature continual remote system monitoring and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud resources and that comply with government security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Recovery and Security Forensics
Progent offers skill in restoring networks and computers that have been hacked, are quarantined, or have ceased to function following a security penetration. Progent can show you how to evaluate the damage caused by the breach, return your company to ordinary business operations, and retrieve data compromised owing to the assault. Progent's certified engineers can also perform a comprehensive failure analysis by going over activity logs and using other advanced forensics techniques. Progent's experience with security problems reduces your downtime and allows Progent to recommend effective strategies to prevent or contain new attacks.

Ransomware Removal and Recovery Services
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to reconstruct an information system damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To learn more, see ransomware removal and recovery consulting.

Work-from-Home Cybersecurity Consulting
Work-from-Home workers typically utilize their personal devices and often operate in a poorly secured physical space. This situation increases their vulnerability to cyber threats and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the development of security policies built on best practices. Progent's seasoned team of telecommuter support experts can help your business to plan, configure and manage a compliant security solution that protects critical information resources in environments that include remote workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving information network. Besides optimizing the protection and functionality of your IT environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that features AI software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard endpoints against increasingly sophisticated cyberthreats including ransomware, familiar and new malware, trojan viruses, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial incident response tool deployed by Progent to provide control and visibility of a customer's network in the first stages of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response expertise.

Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, programmable assessment of your internal and perimeter network to help you find, rank, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically plant so-called tripwires like bogus credentials to detect whether your network is actively being probed along key attack vectors. Tripwires generate enough detail to allow you to take action quickly with your SIEM workflows before an assailant can wreak havoc. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum protection for on-premises, multi-cloud, and perimeter IT assets. To learn additional details about Progent's vulnerability analysis solutions powered by on NodeZero's penetration test platform, refer to Consulting Support for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is a key component of any overall IT system security plan. Progent's security experts can perform extensive penetration checks without the knowledge of your company's internal network support resources. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and actively monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks typical of the latest variants of ransomware. Learn more about Progent's Stealth Penetration Testing Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the entire malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with government and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services, a selection of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS products automate and track your data backup processes and enable transparent backup and rapid restoration of important files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks like ransomware, human error, malicious insiders, or application glitches. Managed backup services available in the ProSight Data Protection family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and give your password you are asked to confirm your identity on a device that only you possess and that uses a different network channel. A wide range of out-of-band devices can be used as this second form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To find out more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's seasoned engineers can provide unique consulting support in key areas of IT security such as:

Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to uncover potential security problems. Progent has extensive skills with these tools and can help you to understand audit results and react appropriately. Progent's security consultants also provide web application testing and can perform expert assessments of corporate-wide security to assess your company's compliance with important global security specifications such as FISMA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances as well as mobile devices. Find out more information about Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical services for Cisco's entire range of security and Virtual Private Network technologies including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Learn more information about Cisco Security, Virtual Private Network and Aironet Wireless Help.

Other Firewall and VPN Solutions
As well as being expert in a broad range of security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes expert engineering services for technologies from other major firewall and VPN vendors. Progent's engineers offer:

CISM Security Consulting Services
Certified Information Security Manager (CISM) Consultants for Salt Lake City UtahCertified Information Security Manager defines the basic competencies and worldwide standards of performance that IT security professionals are expected to achieve. CISM provides business management the confidence that consultants who have earned their CISM possess the experience and knowledge to provide effective security management and engineering support. Progent can provide a CISM expert to assist your organization in key security areas including data security governance, vulnerability assessment, data security process control, and crisis handling management.

Get more details concerning Progent's Certified Information Security Manager Security Support Services.

CISSP Security Support Expertise
CISSP Certified System Security Experts for Salt Lake City UtahProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP certification through demonstrated experience, extensive study, and formal testing. CISSP qualification indicates expertise in an international standard for IT security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity administration procedures, security design and models, connection permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Get additional information concerning Progent's CISSP Support Services.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Salt Lake City UtahProgent's ISSAP Certified security consultants are specialists who have earned ISSAP status following thorough testing and significant hands-on work with information security architecture. ISSAP consultants have acquired in-depth understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.

Learn additional information concerning Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective design strategies to deliver protection for operations, perform comprehensive risk analysis, and propose practical security solutions that balance your operational requirements with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Professional Expertise
Certified Information Systems Auditor (CISA) Experts for Salt Lake City UtahThe CISA credential is a globally recognized qualification that indicates mastery in IS security auditing. Certified by ANSI, the CISA credential has candidates pass a comprehensive test overseen by the ISACA professional group. Progent offers the expertise of a CISA-Premier security consultant able to help companies in the fields of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT service delivery, protecting data resources, and disaster recovery planning.

Get additional information concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC-certified IT Risk Mitigation Experts
CRISC Network Risk Experts for Salt Lake City UtahThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify a consultant's ability to design, implement, and support IS control mechanisms to reduce risk. Progent offers the expertise of a CRISC-certified engineer to help you to develop and execute a workplace continuity strategy based on leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for objectively evaluating your IS management mechanisms and with the services of Progent's CISM support professionals for designing company-wide security policies and procedures.

Read additional information concerning Progent's CRISC Risk Mitigation Expertise.

Global Information Assurance Certification Professional Services
Network Security Experts with Global Information Assurance Certification for Salt Lake City UtahGIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security professionals. GIAC's goal is to make sure that a certified security consultant possesses the knowledge necessary to provide services in vital categories of system, data, and program security. GIAC accreditations are recognized by businesses and government organizations around the world including United States National Security Agency (NSA). Progent can provide the support of GIAC certified security engineers for all of the security capabilities addressed within GIAC certification programs including assessing IT infrastructure, incident response, traffic analysis, web-based services security, and SIEM solutions.

Find out additional details concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Consulting Services
If your business is situated in Salt Lake City Utah and you're trying to find computer security engineering help, call Progent at 800-993-9400 or go to Contact Progent.

Salt Lake City Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Salt Lake City Metro Area.

Onsite IT Consulting
Progent locations in Salt Lake City Area

City Address Phone Link
Salt Lake City 150 State St #1
Salt Lake City, UT 84111
United States
(801) 810-2227 Salt Lake City Network Support Services




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    If your office network mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent dataflow, high dependability, superior throughput, and strong security. Progent's Solaris and Windows integration support offerings include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online technical support and repair, in-person technical support, and Help Desk Call Center support.

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    Progent's CISSP-certified network security experts can assist organizations of all sizes with any aspect of information system security. Progent can help create efficient security solutions that guard a small business from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile clients accessing network resources spread over multiple physical datacenters and various clouds.

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    Progent can assist your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to modify your current SCCM 2012 environment to support your changing IT needs. Also, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.

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    Progent imposes no startup charge and requires no retainer for support services delivered during normal working hours. Progent's small granularity eliminates big bills for quick solutions so you won't be forced to permit simple problems to stay unaddressed. .

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    Progent's Cisco-authorized network professionals can show you how to create an economical, high availability Internet connection architecture that can achieve non-stop Internet access via a broad array of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to help you apply the most current techniques for fault tolerant Internet connections to create a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.

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    ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and allows fast recovery of critical data, apps and VMs that have become lost or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information.

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    Progent's UNIX family support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.

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    Progent's pricing policy is to charge for online service and on-site help per minute. As a result, you are charged exclusively for received services. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in areas where Progent offers on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services delivered during regular working hours. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.

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