Immediate Remote Help for Salt Lake City Utah Computer Networks
Fast Remote Consulting for Salt Lake City SystemsFor businesses located in Salt Lake City Utah, Progent offers remote technical support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have provided remote troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE network specialists to help with complex networking problems, as well as the assistance of CISSP-accredited cybersecurity experts to handle high-level security design and troubleshooting issues.

Progent's remote technical support experts offer excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced technology required to solve most information system issues quickly. This lowers immediate expenses because service calls require fewer billable minutes. Remote help also eliminates the expense of sending an engineer to your location. Your organization saves additionally with indirect expenses by reducing or avoiding network downtime and associated losses resulting from business discontinuity, upset clients, idle employees, and de-focused management. Progent's extensive online consulting experience is particularly important for organizations that are dependent on public clouds for critical infrastructure or software like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your network support dollar. Progent charges per minute for telephone-based assistance, so you are invoiced just for the services that you receive. Unlike many online service firms, Progent asks for no initialization charge or minimum job duration. Progent's one-minute billing unit and simple policy for billing avoid situations where fast solutions manage to turn into big bills. Progent's skill at disposing of problems efficiently means you saves money.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined a collection of optimized tools and field-tested processes which promote the highest degree of efficiency for online technical support and repair for IT networks of any size. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the staff of Progent's remote service group to access your company's system without breaching network security.

Progent's sophisticated customer support database application stores comprehensive histories describing all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of assistance rendered to each client by every consultant. This history of issues and responses is structured as a conveniently accessible proprietary knowledge base that enables Progent's online support experts to communicate their experiences with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's high-level accreditations and close relationships with major technology companies such as Cisco and Microsoft open up additional extensive technical support knowledge bases and allow quick response from vendors' in-house engineering staff with the result that Progent's remote consulting specialists are able to determine the most efficient resolutions in the least time.

Remote technical services provided by Progent to businesses in Salt Lake City Utah include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price services designed to allow small and mid-size organizations to utilize the same advanced technology deployed by many of the world's leading corporations. The ProSight line of network management outsourcing services addresses all critical aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help you to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to provide web-based management and world-class security for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating appliances that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent engineering consultant so that any potential issues can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both versions also include a year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup/recovery system that aligns with your business needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for special IT programs. Billing charges for ongoing consulting projects are set according to the level of expertise of the engineers assigned. Progent's experience with these important fields of information technology enables clients to complete critical projects within budget and on time. Progent's project-based remote engineering solutions include:

  • Help Desk Call Center Services
    Progent's Call Center service offerings for companies with environments based on Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk services, shared Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small businesses a complete service desk solution that manages all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve complex issues.

    Progentís Co-managed Help Desk services allow your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative support solution based on the leading PSA tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk staff of experienced information technology professionals offers your customers in Salt Lake City Utah fast contact with a dependable support resource with substantial background providing phone support and remote diagnostics for computer environments powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk Call Center recognition as a major contributor to business productivity, and Progent's policy is to fix and not just record technical issues.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Experts Team provides online advanced engineering expertise and training in specific business application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and education for Microsoft applications including CRM, Microsoft Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To find out more information concerning Progent's consulting, programming, and education offerings, visit Progent's Applications Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver organizations in Salt Lake City Utah remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM to fit your business so your IT support is proactive rather than reactive. By uncovering potential trouble spots before they result in network outages, automated monitoring can avoid stressful and costly network breakdowns. Progent can also deploy system monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows systems, or environments that incorporate a variety of OS platforms.
How Your Salt Lake City Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent remote expertise with Windows, Apple macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or go to Contact Progent. For businesses and new ventures in Salt Lake City Utah, Progent's phone-based computer support engineers can provide professional and cost-effective IT help the instant your company has to have it. Long experience providing online tech support has earned Microsoft Partner certification for Progent's team of engineers and has helped Progent to develop high-end troubleshooting skills and to fine tune remote connectivity tools to fix network problems rapidly while eliminating the cost and lost productivity that comes with on-site support visits.

Even if your Salt Lake City organization deals with a local independent consultant or maintains a full time organization that can deal with common computer issues, Progentís Microsoft certified consultants are available to offer a convenient and transparent remote expansion of your on-site resources for situations when your regular IT support personnel either don't have the time or the experience to solve sudden system emergencies or particularly complex integration projects.

Details of Progent's Online Network Services for Salt Lake City Utah
Progent's phone help, Internet-based repair, system security consulting, and system administration services offer offices in Salt Lake City Utah unparalleled leverage for your support investment. Whether you require occasional phone support and Internet-based troubleshooting or full-time Help Desk support and system management, Progent's experts can provide your company world class network support while allowing you to eliminate the expense and administration overhead of carrying a full-service in-house IT organization. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, depth of technical knowledge, fine tuned support tools, and understanding of corporate IT enable companies to avoid the limitations associated with excessive reliance on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent adds value by providing:

How Does Our Company Start Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.

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    Cisco Unified Communications Manager, originally branded CallManager, functions as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified CM Express provide a location-independent IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants offer efficient and affordable online and onsite support to assist organizations of any size to build and maintain Unified CM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum business value. Progent can help with any facet of Unified Communications Manager configuration and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.

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    Progentís Help Desk Co-management service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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    Progent can provide comprehensive help for each phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of all new software licenses and hardware required, recommended sourcing, pilot testing at client location or at Progent's test lab, setting up transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for client's support staff and end users.

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  • Remote Support Firepower Management Center
    Top Cisco Firesight Network Consultant

    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Lync Server 2013 high availability Consultants
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    Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with IM, presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or mixed topology suitable for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.

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    The Help Desk service model used by Progent gives small and midsize businesses an efficient alternative to dependence on freelance service individuals by offering broad technical knowledge shared by multiple engineering teams, optional 24x7 availability of urgent assistance, fast escalation to top-level experts for handling the most difficult problems, support consistency and reliability, quick follow through enforced by seasoned service administrators, a variety of easy-to-use techniques for initiating service tasks, plus excellent process transparency made possible by trouble ticket tracking and accessible through a web-based portal.

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    Progent can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller products. Progent can provide expertise for both physical and software-only wireless controllers and can help you to determine which version is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller expertise.

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  • 24x7 Dynamics GP 2015 R2 Professional
    Expert Microsoft Certified Dynamics GP 2015 SmartList Designer Designer

    Dynamics GP 2015 R2 features a new design that improves cloud readiness, works with popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and hands-on experience to address the many technical and business issues associated with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.

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  • System Center 2016 and Windows 10 Integration Professional
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    System Center 2016 provides major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.

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  • Small Business Consultant Services Largest Small Office On-site Support
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    Progent offers high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.

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  • Solaris Technology Consulting UNIX Specialist
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  • Consultant Services Catalyst Switch IOS
    Online Consulting Catalyst Switch IOS

    With Cisco Catalyst switches for small and mid-size companies, Cisco allows organizations to realize the full advantages of adding intelligence into their IT infrastructures. Cisco's switching product line makes it possible to deploy capabilities that make your IT network sufficiently robust to accommodate real-time requirements, expandable to support future growth, safe enough to guard confidential data, and designed for prioritizing and controlling traffic flows to streamline network operations. Progent's CCIE certified consultants can help you pick out and integrate Cisco switches that make sense for your business. Also, Progent's CISM certified security consultants can show you how to create a comprehensive security plan and set up Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.

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  • Online Support Services SCVMM 2016 Storage Replica
    SCVMM 2016 Shielded VM Support and Help

    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud services. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy versions of VMM, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of new technologies like Storage Replica and Shielded VMs. Progent's virtualization professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

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  • Remote Support Small Office Network
    Online Help Small Business Network

    If you have a company network with 10 to 50 desktop clients, Progent's computer outsourcing services save your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to high-quality technical support. By delivering network consulting service when you require it, offering advanced expertise for key applications, offering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an affordable solution for maximizing the productivity of your small office network. Progent is the intelligent way for small organizations to create and maintain a robust and secure IT system and to benefit from fast access to the skilled support ordinarily restricted to businesses who can afford a large internal IT group.

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  • 24x7 network piloting Lab Consultancy
    Herakles Data Center Test Lab Consult

    The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent customers who lack adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital network initiatives on schedule.

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  • Specialists SPS 2010
    SharePoint Integration Services

    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central location for your employees or customers to access, manage, share and manipulate relevant information, files, and applications and to interact with other people. SharePoint enables faster and better decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to support your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

  • UNIX Specialist Solaris Network Consulting
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  • Urgent Apple Mac Infrastructure Integration Services Network Engineer OS X Wi-Fi
  • Urgent Cisco PIX 500 Firewall Migration Technology Consulting Cisco Security Support Outsourcing
  • Urgent Macintosh Virus Protection Services Apple Macintosh Security Audits Support Services
  • Urgent Services Comcast Business Class Cable Internet ADSL2+ Services
  • Virtual Server Specialists Immediate Server Consolidation Remote Support

  • Windows and UNIX Consult
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    Progent can help your business to design and implement an efficient migration from a UNIX-powered IT environment to a network powered by Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your data and reduce productivity disruption by developing an efficient migration strategy that preserves your current assets in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application software porting, and server and storage system transition and economization.

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    Immediate Security Audit Professionals

    Progent offers consulting for security evaluation products including LANguard from GFI for performing a variety of programmed system testing scans to identify possible security gaps. Progent has extensive knowledge of network analysis tools and can help you to understand audit reports and respond appropriately. Progent can show you how to build protection into your business operations, configure scanning applications, plan and deploy a protected network environment, and recommend policies to maximize the safety of your IT system. Progent's security consultants are ready to show you how to set up a firewall, design safe remote access to email and data, and integrate VPN. Progent's accredited security experts can also test the security of web-based software and can provide extensive security tests of enterprise-wide security to validate your organization's compliance with key international security standards such as FISMA, PCI, and ISO 17799.

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