Fast and Affordable Online Technical Support for Salt Lake City Utah Computer Systems
Urgent Remote Support for Salt Lake City SystemsFor companies located in Salt Lake City Utah, Progent offers online help for information systems based on any mix of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided online troubleshooting to businesses in all 50 states in the United States. (Check out testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to handle challenging networking issues, plus the assistance of CISA and CISSP-qualified cybersecurity experts to help with high-level security design and diagnostic issues.

Progent's online support experts provide excellent leverage because they possess the practical experience and have access to the sophisticated tools needed to resolve the majority of network problems rapidly. Efficient support reduces direct costs since solutions use up fewer chargeable minutes. Online support also eliminates the cost of dispatching an engineer to your office. Your organization saves even more in incidental expenses by minimizing or avoiding system downtime and associated losses stemming from business discontinuity, disgruntled clients, unproductive employees, and de-focused executives. Progent's extensive remote consulting know-how is especially helpful for businesses that depend on public clouds for vital infrastructure or software like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an alternative.

Progent's pricing policy for remote help is structured to leverage your IT service dollar. Progent bills per minute for phone consulting, so you are billed only for the services that you receive. Unlike typical online support companies, Progent imposes no initialization charge or minimum job duration. Progent's one-minute granularity and clean model for pricing eliminate situations where speedy. minor solutions somehow end up as large invoices. Progent's penchant for solving technical issues efficiently means your business saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has refined an arsenal of optimized tools and proven processes that promote the highest degree of effectiveness for remote help and repair for computer networks of any size. Progent provides protected VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the engineers of Progent's online support team to link to your company's network remotely without breaching system security.

Progent's proven customer support database system stores detailed records describing all support that Progent's customers have been provided. Progent's team engineers have the benefit of the history of support provided to each client by every Progent consultant. This archive of anomalies and solutions is stored as a readily exploitable proprietary database that enables Progent's remote technical engineers to communicate their experiences with the whole team to make sure that the value of Progent's support grows over time. Progent's extensive list of accreditations and working relationships with important technology companies including Cisco and Microsoft open up other vast technical support databases and allow fast response from vendors' internal engineering staff so Progent's online consulting experts are able to come up with the most efficient resolutions quickly.

Remote technical services provided by Progent to clients in Salt Lake City Utah include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, flat-rate services intended to allow small and mid-size organizations to utilize the same advanced IT solutions used by some of the industry's leading corporations. Progent's ProSight series of network management outsourcing services covers all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide centralized control and world-class security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their networking hardware like switches, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating complex management activities, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that require critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so all looming issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to obtain an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with a year of advanced remote network monitoring and management (RMM). Advantages can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for contract information technology projects. Billing rates for longer-term development or consulting tasks are set based on the qualifications of the consultants involved. Progent's background in these important fields of information technology enables customers to execute critical initiatives within budget and on time. Progent's project-based remote consulting solutions include:

  • Help Desk Call Center Services
    Progent's Help Desk service options for organizations with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology include full-service Help Desk Call Center services, shared Help Desk services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that manages all aspects of online Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.

    Progentís Help Desk sharing services make it possible for your business to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution built around the leading professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of experienced information technology professionals offers your workers in Salt Lake City Utah fast assistance from a reliable technical support group with extensive experience offering telephone-based consulting and remote troubleshooting for networks powered by Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's focus is to earn the Help Desk the reputation as a significant enabler of company productivity, and Progent's aim is to solve and not just document IT problems.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Group offers phone-based advanced engineering support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, programming, and training for Microsoft applications including Microsoft CRM, Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more concerning Progent's expertise, custom programming, and training services, visit Progent's Business Application Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Salt Lake City Utah online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure SCOM to accommodate your business so your network support is proactive rather than reactive. By detecting emerging trouble spots before they result in network outages, proactive monitoring can ward off disruptive and costly service breakdowns. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X networks, Microsoft systems, or environments powered by a mix of platforms.
How Your Salt Lake City Business Can Contact Progent's Remote Service Professionals
To contact Progent about emergency remote expertise with Microsoft, macOS and OS X, or Linux environments, go to Progent's Nationwide Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and new businesses in Salt Lake City Utah, Progent's phone-based computer support specialists are ready to deliver professional and economical IT support the instant your business needs it. More than 15 years of delivering remote tech support has earned Microsoft Partner certification for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to refine remote connectivity technology to fix IT problems rapidly while eliminating the cost and lost productivity that comes with on-premises service calls.

Even if your Salt Lake City organization has a regular freelance consultant or employs an in-house organization that know how to deal with the majority of computer problems, Progentís Microsoft certified engineers can provide an easy and transparent virtual expansion of your local resources in cases when your regular IT support personnel either don't have the bandwidth or the knowledge to deal with unexpected system emergencies or especially tough integration projects.

Benefits of Progent's Network Help for Organizations in Salt Lake City Utah
Progent's online support services enable your Salt Lake City company to experience the advantages of timely, enterprise-class network support without the expense of maintaining an in-house IT organization. Your information system will derive greater business value by becoming more available, efficient, and secure. Advantages to your company include:

  • Convenient virtual expansion of your local support resources
    With most organizations in Salt Lake City Utah, local network support providers, whether made up of independent consultants or an in-house IT staff, can take care of typical network issues. However, IT crises sometimes spring up when your regular resources are too busy or unavailable, and some problems may stem from technology that is unfamiliar to your local service people. In these situations, Progent's on-call service specialists provide an easy, fast, and affordable solution to supplement your regular resources and to convey valuable knowledge to improve your capability to handle downstream problems in-house.

  • Less Reliance on Freelance Service Providers
    For network support, smaller offices often depend on independent freelance service providers. Although freelance consultants have less internal costs than larger support companies and can often charge lower rates, they are occasionally overextended, making it difficult to respond rapidly to crisis situations. If a freelance service provider is busy with another customer, ill, on a trip, or in training, the lack of backup help may force your company to go without assistance during an IT crisis. As your company grows, network unavailability and trouble with vital software become more costly. The budget you thought you were conserving on a freelancer can be eaten up fast by lost productivity. Progent offers a ready source of backup service experts to make sure your IT system is always up and running.

  • Build a Scalable Foundation for Smooth Expansion
    Businesses often start with an information system implemented on a shoestring budget. Lacking a proper framework, band-aid fixes can get thrown onto an unstable foundation. When a network grows, stability and scalability issues can hinder the success of the business. Such badly built systems require careful assessment, intelligent long-term planning, and wide IT expertise to evolve to a network infrastructure able to deliver the solid foundation to handle vital business demands and ease future expansion.

  • Work with Problem Solvers Instead of Product Vendors
    Smaller businesses need advice and technical training to negotiate an increasingly complex maze of product options available for promoting business growth and enhancing efficiency. Businesses hardly need a computer consultant who is trying to earn a commission on a certain vendor's products. Network support and product selling can lead to a scenario where the proposed solution is built around a profitable product rather than the true needs of a client. Progent eliminates these conflicts of interest by offering just services rather than products. This allows Progent to match technical consulting with the best interests of clients.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, depth of technical expertise, refined remote support software, and familiarity with corporate IT enable offices to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, independent freelance consultants, or limited internal IT help.

Progent adds value by providing:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, in the trenches of network support, executing a broad range of technical tasks for a large mix of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This guarantees that you get not just expert technical skills, but also a support engineer with proven approaches for applying computer knowledge to resolve actual network problems rapidly.

  • Value Pricing
    Progent's pricing model is to bill for online support and on-premises visits by the minute. Consequently, you owe exclusively for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for support services delivered during normal working hours. Many support firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large invoices for quick solutions so you will not be tempted to allow minor problems to stay unaddressed.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on providing high-value skills where Progent has little competition. Businesses who work with familiar independent consultants or who employ internal IT personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, protected, and efficient.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock system monitoring services powered by MS System Center Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive rather than reactive. By uncovering possible issues before they result in lost productivity, network monitoring can save your information network from painful and expensive service disruptions.
How Does Our Company Begin Receiving Online Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, visit Immediate Technical Support.



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    Progent's Cisco CCIE wireless network consultants offer online or on-premises integration and debugging support to help your organization to design, configure, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless APs to accommodate your specific workplace layout, construction, and anticipated network traffic.

  • Microsoft SBS 2008 Professional Consultant Services Microsoft Small Business Server 2008

  • Online Troubleshooting Windows Server 2016 Disaster Recovery
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    Progent's certified IT experts can provide Windows Server 2016 integration consulting to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

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    Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent customers without sufficient internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep vital IT projects on schedule.

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  • Top Network Engineer ProSight Remote Infrastructure Management
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    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, optimize and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require critical updates, or identifying the cause of performance issues.

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  • Microsoft System Center OpsMgr 2012 R2 On-site Technical Support
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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.

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  • Professional Microsoft SQL Microsoft SQL Server Consultants
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  • Microsoft Certified Partner Office 365 authentication Support Services
    24x7 Microsoft Certified Office 365 mail flow Support Outsourcing

    Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.

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  • Windows 8.1 Wireless Setup and Support
    Specialist Microsoft Windows 8.1 Evaluation

    Windows 8.1 is designed to run on devices from smart phones and slates to power-user desktops. An abundance of innovative capabilities, such as its touchscreen support and iconic tile user interface, offer a broad selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to derive significant business value from the operating system's many new and enhanced technologies.

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  • 24-7 Microsoft SUS Consultant Services
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    Microsoft Windows Server Update Services enables network managers to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, network support personnel can fully and easily manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, defining the Group Policy parameters, and ensuring your Microsoft SUS GPO is associated with an Active Directory container appropriate for your network environment.

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  • Exchange admin center On-site Technical Support
    Office 365 Single Sign On Consultant

    Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and within budget.

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  • Security Audit Services Check Point Power-1 Firewall 24/7/365 Security Organization Check Point NGTP Security Services
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    Microsoft and Cisco Certified Expert Mid-size Office On-site and Remote Support

    Progent provides technical support for mid-size companies who have 100 to 250 system clients. The medium size company or work group has typically been an underserved part of the market for network support services. The cost structures and service delivery models of major third-party support firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the network maintenance expenses of a small-medium business while offering the small company with big-company support from professional, world-class consultants knowledgeable in a broad range of midsized business technologies. If your mid-sized company or small business is searching for the quality of network help needed for a mid-size office without paying big-company prices, contact Progent.

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  • IP Endpoints Help and Support
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    Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony systems for survivability.

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  • Small Business Recovery Services Microsoft Certified Partner Small Business Technology Consulting Company
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  • Data Mart Developer Firms
    Net Framework Developer Firm

    If you want to revamp your production web site, create internal websites for applications such as HR or employee education, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and proven web designers. Progent's experts can also show you how to design and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.

  • Specialist CISSP Certified Security Consultant Services CISSP-ISSAP Cybersecurity
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  • Support and Help Meraki Air Marshal On-site Technical Support Meraki MR53 Access Point
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  • Forefront Network Inspection System Online Help
    Threat Management Gateway On-site Technical Support

    Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server and provides a centrally managed Internet gateway that delivers a one-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut costs and improve availability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

  • Technical Consultant Microsoft Server Consolidation Microsoft Server Virtualization On-site Technical Support
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  • Top Quality Salt Lake City Microsoft Dynamics GP-Great Plains Migration Support Salt Lake City 24/7 MS Dynamics GP Reseller near Salt Lake City - Installation Help Salt Lake City, UT

  • Auditor MS SQL
    Microsoft SQL Server Support and Help

    SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, lessening the complexity of designing, integrating, managing, and using company data and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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  • Private Cloud Hosting for Virtual Data Centers Consulting
    Private Cloud Hosting Professionals

    Progent's Private Cloud Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting services are based on proven virtualization techniques that allow small companies with multi- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

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  • Remote Consulting ISA 2006
    Internet Security and Acceleration Server 2006 Information Technology Consulting

    Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while supporting enhanced productivity by making these resources available to legitimate remote users. Internet Security and Acceleration Server can guard corporate applications, services, and information throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to design, install, set up, and maintain ISA Server on your system so your company achieves a smart and economical balance of security, convenience, and performance.

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  • Urgent Consultants Cisco Voice over IP Cisco NSS2000 Network Storage Systems Information Technology Consulting
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  • Cisco Firepower 1000 Series Firewalls Consulting
    Firesight Online Support

    The current ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, administer and debug firewall solutions based on Cisco ASA firewalls with Firepower Services.

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  • Microsoft Certified Partner Remote Consulting SBS 2003
    Microsoft Small Business Server Consult

    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with real-world expertise and extensive knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network environments powered by the Microsoft SBS line of servers and applications.


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