In addition to providing fast access to high-level IT professionals and subject matter experts (SBEs) to help Salt Lake City, Utah businesses with specific technical issues or strategic projects, Progent can provide temporary staffing to deal with more generalized services such as PC help, IT administration, and Help Desk call center response. Temporary staffing can help organizations to deal with anticipated or unexpected increases in demand for network personnel, which may be caused by situations such as company mergers, data center relocation, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary supplemental staffing can also fill gaps resulting from the absence of full-time staff members due to vacations, illness, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services give businesses the versatility to respond to increases in demand for IT personnel without dealing with the expense and delays that come with reviewing and hiring reliable technical personnel and without the burden of adding to your full-time head count.
Important aspects of Progent's temporary staff augmentation services include:
Progent's Co-managed Help Desk Call Center Program
- Rapid access to seasoned IT professionals
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your full-time IT team
- Comprehensive reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Strong working relationship with a world-class, full-spectrum resource for IT expertise
Progent's co-managed Help Desk Call Center service is a proven on-going staff expansion option that allows IT organizations to share the responsibilities of Call Center support seamlessly between their full-time network personnel and Progent's extensive team of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a collaborative support solution powered by the leading shared professional services platform for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing remote and onsite network services for organizations throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Salt Lake City, Utah Companies
Progent's veteran roster of certified consultants and technical experts can deliver Salt Lake City, Utah businesses a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Salt Lake City, Utah Businesses
To find out more about Progent's short-term staffing services for Salt Lake City, Utah companies, call 800-993-9400 or visit Contact Progent.