In addition to offering rapid contact with high-level network consultants and subject matter experts to assist Salt Lake City, Utah organizations to resolve discrete IT issues or longer-term initiatives, Progent offers short-term supplemental staffing to deal with more generalized services such as desktop support, network management, and Help Desk services. Short-term staffing makes it possible for businesses to respond to planned or surprise peaks in the need for IT personnel, which may be caused by situations such as mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Short-term IT staff augmentation can also fill voids caused by the loss of in-house staff members because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services offer businesses the flexibility to respond to increases in requirements for network services without dealing with the costs and delays that come with reviewing and hiring professional IT personnel and without the risk of increasing your in-house staff size.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Service
- Fast availability of seasoned IT pros
- Easy initiation, cessation, and resumption of services
- Seamless augmentation of your in-house network support staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close relationship with a world-class, full-service resource for network expertise
Progent's co-managed Call Center service is a proven on-going staff expansion alternative that allows IT organizations to divide the responsibilities of Call Center support transparently between their full-time network staff and Progent's extensive pool of technical support experts. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint support alternative powered by the industry's leading group professional services tool for streamlining, service requests, generating tickets, assigning ownership, monitoring progress, and generating documentation.
Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for organizations across the United States. Progentís IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Areas of Expertise for Salt Lake City, Utah Businesses
Progent's nationwide roster of certified consultants can provide Salt Lake City, Utah companies a broad array of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term Staff Augmentation for Salt Lake City, Utah Organizations
To find out more about Progent's temporary staffing services for Salt Lake City, Utah organizations, call 800-993-9400 or visit Contact Progent.